A few nights ago I got a flat tire and had it towed to a repair shop nearby, but the tow company took it to Rush Automotive instead of Discount Tire. Jose from Rush Automotive called me soon after to tell me that tires are one of the few things that they don't service, but he said he would be happy to help any way he could. He then offers to take my damaged tire to Discount Tire himself and have them call me to discuss options, which they did. I ordered a new tire from Discount Tire, and when it came in two days later, Jose drove there himself (again), brought it back to Rush Automotive, where my car was originally towed, put the new tire on, and called me to let me know it was ready to pick up (all while I was not even a Rush Automotive customer). This would have been great customer service if I was a Rush customer, but in this case, I wasn't even a paying customer, and they treated me as if I was one of their best customers. Not many people or businesses do things like this just out of the kindness of their heart. I can't say enough about the character and integrity of this place, and I wholeheartedly recommend it. read more

I was impressed!!! When i showed up I was greeted by the manager and discussed what need to be done and was provided the coast for the job and offered a round trip uber ride to me prefer destination location. Job was completed within the time frame I was told. I highly recommend this place. read more

I came here on a whim to get my moms car serviced. Her Mazda needed an oil change. I called before I showed up and they were very helpful and upfront about cost and any questions I had. I showed up with my 2 year old and was surprised to see that they have a pretty large playscape with a big slide and large toy car. My son had fun playing in it and it was nice that they had an area for kids to play in while you wait. After my son was done we sat in a large comfy waiting area that has move theater style seats and was playing Spider-Man as well as a faux fireplace and a coffee machine. Interestingly enough the changing table was in the men's restroom but I didn't mind! It only occupies one person per restroom so no biggie! I will come back again read more

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I started to like them at the start, until they gave me the typical quote , 1000$ for tie rod replacment on both sides inner and outer..after telling me they couldn't get the jam nut undone.I can do that myself in one day for 200$ nice try tho, I walked in and they probably thought they would get me to sign that paper lolll. If you know things about cars don't come here, if you're clueless and don't care about what they charge this is the spot read more

This is the first time using their service. I needed an alignment and I wanted them to check my brakes. I actually told them I wanted a brake job. They can back to me and told me I was not even close to needing brakes.. They could have done a brake job and I would never have known. I plan to use them for all of my mechanical needs for my truck. read more

I have used these guys for years. They are no more or less expensive than any other repair shop for the work that needs to be done. Where they do stand out is integrity and honesty. If they tell you the problem, that's the problem, and if they quote you a number, that's the number. They don't try and upsell you. They don't try to squeeze you for additional work. They don't mislead you into spending unnecessary money. Which, makes them infinitely less expensive in the long run. We are very pleased, and we have referred others who are likewise equally pleased. read more

What a fantastic experience. From beginning to end, Alex kept me in the loop and walked me through what was wrong with my car and my options. I was terrified of something happening with the VVT while driving with my daughter in the car, so I was very relieved they could get me in quick and had it fixed by that evening! I cannot recommend Rush Automotive more, they are great folks who are honest and upfront about costs and reasonable expectations for repairs. I will definitely be returning to them for future fixes! read more

A local tire center had trouble with a cross threaded tire stud which caused the bolt to ring off. Not their fault as they were just trying to remove the tire for replacement. They weren't set up to do the replacement and referred me to Rush. When I brought my vehicle to them to fix they said it should be the tire store's responsibility but I couldn't blame them for whoever had cross threaded the nut. I agreed to get Rush to do my assignment and replace the tire stud. Rush said they would take care of the bolt fee of charge. I was shocked. They replaced the stuff and I was only charged for the alignment. Fantastic service, fast, friendly counter personnel especially Jose. I'll certainly use then in the future for my repair needs. I have no association to this business and only found out about them through the referral. read more

Took my daughters car for overheating. One shop gave estimate for $1265. RUSH diagnosed car had bad radiator cap. Just charged me small amt for labor and the cap. AWESOME CUSTOMER SERVICE!!!! HONEST SHOPS ARE HARD TO FIND! 5 STAR read more

Always liked this location because they've never tried to upsell me or try to trick me. But when I went there Wednesday for an oil change as I'm waiting 20 minutes at this point, this guy comes and sits down next to me, and tries to tell me that I was a couple thousand miles past due on my oil change and that I needed a engine restoration additive . First of all I'm not an idiot, I knew that I was only a couple hundred miles over the recommended time for an oil change. Secondly, I don't like being lied to, or conned out of my own money. I know how much over I was because I looked right before I got out of the car. I'm not an idiot, I might be female, but I'm not an idiot. Thanks anyway. read more

They go to extra mile for customer service. Very pleased, highly recommend and certainly will come back.

The service I consistently receive from the team at Rush is phenomenal. Alex, the store manager, is always patient in any explanations I have to give him during a specific visit. I'm typically in there 3-4 times a year, and have been since they opened for my oil changes and I've never been disappointed. The level of transparency from the front end is always great, and I never feel like they are trying to up-sell me on anything. (Side note: my boys are older now, but they do have an amazing in-door playscape for the littles and some of the comfiest seating in the waiting room!! -oh, and they always have coffee available.) read more

Quick , professional and knowledgeable. Would recommend if you have and problems with your vehicle.

Super disappointed with our service. We took our truck in to have the heater repaired and was told would only be a 3 day wait (4 at the latest). It has been 3 weeks and still no truck. When we asked for a turn-around estimate initially, we told Rush that we needed our truck back by the weekend as we were moving to a new house - and if that wasn't possible we would schedule the repair another time. They ASSURED us it would only be a few days max. Days and days passed and every time we called for an update we were reassured "oh it should be ready by tomorrow at the latest". 2 weeks in and it was looking like we wouldn't get our truck anytime soon - so we asked if they could just put the dash back together so we could have the truck for our move and bring it back whenever they got the part in....The manager called us and said he would put it back together for an additional $2k! Here we are, 3 weeks later, still no truck.... Not only that, they convinced my husband to replace two parts that weren't even broken because "we may have a problem with them soon". I understand there are back orders and shipping delays, but Rush's lack of communication, dishonesty, and empty promises have left us in a major bind. I definitely would not recommend. read more

6 stars!!!. long story short -I went to the Toyota dealership this morning to get my oil changed and tires rotated. They told me I need an alignment (for $129) but couldn't give me any specifics. I told them no don't do it I'll figure it out later. So while i waited, I called another place and it was 149 and then I called discount tire to inquire since I got my tires from them. Discount tire in leander does not do alignments but they referred me to Rush Automotive. So I called Rush automotive and the gentleman told me "it would be $59 plus tax. We will check everything out first before we do it and let you know". They had an opening today for 1 PM. They drove my car and made a few tweaks but said I did not need an alignment everything looked good & they did not charge me anything and even gave me a print out. I will definitely be returning with my son's vehicle to get some things fixed. And I will probably get my future oil changes done here too. So glad to find an honest place! read more

I am so disappointed in Rush today...I sent someone to them telling them that they could get a diagnostic for their air conditioner for free....WHICH had been done for us and I called the prior day to verify that person could have done and they charged this young man QUITE a bit of money for it. We will not be using Rush Automotive again and will be taking our business elsewhere from this point on. I have more to say but am angry and would rather not say it in the manner that I am feeling right now. So disgusted and disappointed. $600.00 for 2 headlamps and a diagnostic is a lot of money for a young person today...He was not told that the diagnostic was going to be that expensive...And to fix a car for 6000.00 for an A/C unit isn't sensible for anyone. I appreciate Joe responding but that isn't the absolute situation...that I understand it to be. I will clarify with this person and change my review if it is appropriate. read more

This shop was so informing and great to work with. The fixed a rear tire issue caused by a Tire shop. Shop was super clean and chairs are very comfy. I didn't get any work done...lol I will be back for more regular services. read more

10 out of 5 stars Fast, efficient, and transparent. This one goes out to Alex. I brought my truck in from after being quoted $1800 from a different shop for a repair that didn't need to be done. Alex was able to correctly diagnose the issue with my vehicle and able to have it done in less than half the time and less than half of what the other guys quoted me. Outstanding service and professionalism read more

Joe and his staff have been nothing but attentive and amazing. You can tell by talking to them that they actually care about customer service. I have full confidence in taking my car to them. Thank you, Joe and staff for taking such good care of me. read more

My recent experience at Rush Automotive was wonderful. I made an appointment to get my oil changed. They did a through inspection and gave me a written recommendation of repairs (brakes) to have replaced within the next 2000 miles. While I waited, I was offered coffee and water and sat in the most comfortable chairs that reclined. They definitely have my complete business going forward! read more

They may be nice and courteous but they lack honesty. i got an estimate to have my AC blower replaced and they said that it would cost $480 approx because they would have to remove my entire dashboard in order to access the blower motor. i watched a 4 minute video on how to replace the blower motor and all i had to do was remove one panel below the glove box and then there were only 3 screws holding it in place. i purchased a new blower motor for $70 and it took 20 minutes to install. i have no car repair experience whatsoever. They also told me i needed my water pump replaced and that would cost over $1,500. Thats more than double than what other auto repair shops said they would replace it for including labor. never going back. read more

Nice facilities and friendly service, but PRICE for a synthetic oil change was the biggest reason that made me drive out of my way to go to Rush Automotive. Unfortunately after just paying $83 out the door price for a full synthetic oil change (6.6 quarts) of 9/15/22, I am seeing other places a lot closer to me offer the same pricing. That's quite disappointing as I used to pay around $60 for full synthetic for my vehicle at the Rush Automotive Round Rock location a few years back, but alas it seems like inflation/the labor shortage has affected even Rush Automotive. I'll be shopping around before coming here again versus just blindly always taking my vehicle here in the past since I knew they were the best priced around for a full synthetic oil. read more

The best service I have ever received in my entire life! From the moment I walked in they treated me like family! I had a difficult issue to address with my vehicle but they went above and beyond to help me. They expedited the order of my parts and quickly addressed my issue as urgent. They even ordered me lunch because I had to wait due to my issue. These guys are top notch and really really care. They will do everything they can to help you! Staff was so friendly! The waiting area is amazing comfortable and very accommodating. I cant say enough good things about the service I received. If you need help please come see these guys they are amazing professional and everything you could ask for when needing service and help! read more