Awesome Service & Expert Help! Had a fantastic experience at The Running Center! Emma was extremely helpful, knowledgeable, and patient while I tried to decide between New Balance and Hoka shoes. She never made me feel rushed and was super understanding of my indecisiveness. The gait and fit test was quick and easy, and I really appreciated getting a copy of the results to reference later. Overall, a great experience, and I'd highly recommend this place to anyone looking for expert advice on running shoes! read more

Awesome customer support, good selection of running shoes. I purchased my last three pairs of running shoes at the Redlands location. I couldn't be more pleased with all three. read more

I'm new to running (outside of playing a sport), and I've been experiencing pain in my shins when I run in my current "running" shoes. A friend suggested I go to the Running Center to get scanned and find out what kind of shoes I need. Before arriving, I called the store to make sure there would be enough time to do the gait analysis and try on shoes. When I arrived, I was the only customer in the store. It was extremely tidy and clean. I was greeted by Ethan, and I told him I wanted to do a gait analysis. He walked me over to the machine and explained what it does and how I was supposed to stand and walk on it. Ethan was extremely helpful, professional, and patient. He first explained what I was seeing on the machine that scanned my feet and gave me a rundown of the shoes I need. I learned about overpronation and what running shoes work best for my flat feet. He pulled about 8 pairs of shoes for me to try on and run around in. I didn't feel rushed at all, so I was comfortable with taking my time and really feeling the shoes out. I left the store with a pair of New Balance 860 v14 running shoes, and I couldn't be happier with my purchase. Now I'm actually excited to start running more because the shoes feel like I'm walking on clouds. I jogged around the store a bit and didn't feel any strain in my shins. They're comfortable and light. It almost feels like I'm not wearing shoes. Shoutout to Ethan for making my shopping experience pleasant and memorable. read more

Some children have disabilities and don't understand language, even when spoken to directly. My 8 year old daughter is intellectually disabled and nonverbal, with a mental age around 18 months. She briefly laid on a bench for sensory regulation for about 45 seconds, and while she wasn't disturbing anyone, the way staff addressed her made us feel unwelcome. Please speak to parents first, especially when we're right there, instead of assuming a child is misbehaving. These moments can make shopping extremely difficult for families like ours. I also couldn't ignore the feeling that we stood out as the only brown (Hawaiian, Chinese, Irish) family in the store. Redlands is a diverse community, and every family deserves respect and understanding. read more

My husband and I had an absolutely horrible experience at this store. I have been to the Running Center throughout years and have always had a good experience but today were treated as if we were not welcomed. There was a younger woman (a cross country coach) there with two younger male employees. All three were preoccupied with a family who were purchasing shoes for their two teenage sons or taking care of other responsibilities. We did not mind waiting but when they did have an opportunity to take care of us the associate just wanted to put me in the same shoes I had on. Typically the running center has you try on several pairs before deciding on the best pair but she seemed to want to get us out as quickly as possible. I had to ask for a gait analysis and all I got was a 3d scan and when that was finished I told her I supinate and wanted to to try other shoes because my old brooks adrenaline gts are more for pronation. She just listened and said the guiderails help against both lateral and medial movement which is true but Brooks website recommends against adrenalines and suggests glycerin instead. I let her know what I read and I told her I had a wide foot. She went into the back and came back with brooks glycerin 22 gts in medium width not wide(d) and I when I tried them she said "oh sorry we didn't have wide". She only brought one shoe out, and I asked if she other similar wide shoes and again she brought one pair of asics that were too tight again . I asked if they had a wider shoes and other male employee said they did not carry any men's size shoes smaller than a 9 which I seriously doubted. Plus, I have wear a prescription custom Richie brace for arthritis and stability and no consideration was taken for my needs. She even had the audacity to tell me that tight shoes she provided was because I needed to break them in which I knew was a lie. They did not offer any other suggestions and I was made to feel as if they wanted me and my husband gone. We were treated horribly and we will not going back ever again. We drove over a hour to get to this store since we live in the high desert. We ended up driving back up to Palm desert and going to Lucky Feet to get better service and found a good shoe that accommodates my custom AFO and supination. read more

Very rude older man, was no help and seemed annoyed with every question I had. Said they didn't have my size or different colors in multiple shoes without even looking in the back. Will not be coming back. read more

I've only been here to pick up my race packet for the Lopers Club Holiday Classic Half Marathon. The store is located near the Alabama St exit off of the 10 freeway. It was easy to find and there were plenty of parking spaces. They appear to be a nice little mom & pop type shop selling pretty much everything you would ever need for running. I would probably shop here if I lived closer to Redlands. However if ever in the future I find myself needing something right before the Lopers race, I'll most likely buy from them when I pick up my race packet. read more

Running Center - Sporting Goods Near Me - Redlands, California

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Employee's were on it... greeted us as soon as we walked in... very helpful in finding the right shoes.... I got a pair of saucony walking/ hiking shoes.... a pair of oofos sandals... Kind of hidden in this old shopping center... but the store is nice... plenty of stock to chose from... some other work out clothes... etc... Parking is easy right in front of there location..... read more

Running Center - Saucony shoes and my oofos - Sporting Goods Near Me - Redlands, California

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Came into this store in Redlands. Did the gait test and Eddie, the man that helped me, showed me about my feet, etc. Very helpful and hopefully it will ease some of the pain on my left hip. But anyway, it was a perfect fit! He was not sure if they carry my size or they maybe out but fortunately he found the last one. Sold! I am hoping this should do it for the many steps I plan to do in Japan and the price is worth it. read more

Big shoutout to Sean M. for helping me choose a pair of walking shoes. He was very knowledgeable and took plenty of time to help me find just the right pair. Looking forward to enjoying Disneyland in comfort! Thank you! read more

Had an EXCELLENT experience here today. Came in with about 35 minutes left to closing time looking for some running shoes for my daughter. From the time we walked in the door until we left, the customer service was awesome. SEAN helped us and was so patient. He brought out multiple shoes and continued to do so even after she said she found one she liked. He had her try one more, just 1 more and then 1 more. And we are forever grateful because it was the end one that was the one that she actually ended up loving. Even though they were close to closing, never once did he rush us or make us feel like we needed to hurry up. He greeted us when we came in and was very thorough throughout the whole process. We will definitely be back. So thankful we found the running Center in Redlands and got to work with Sean. read more

Big up's to Sean Marin. Outstanding customer service. Provided me with solid information on foot support and hiking shoes. Helped me pick out the most comfortable hiking shoes I have tried. Running Center has great variety and staff members that really understand the product but also hiking enthusiasts. read more

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UPDATE to my 1-star review -- After I posted my review about the negative experience my son had at the store, a person from the leadership team, Susan, personally contacted me. Even though this wasn't her fault, she was genuinely sorry for everything that happened (and didn't happen). She also apologized on behalf of the entire company. Susan asked several follow-up questions to understand the whole situation and explained how the store was going to improve things. She added that while my son's experience was extremely atypical, that's no excuse. Given all the positive reviews that the store has, I believe she is correct that this was an anomaly. I own a small business myself, and I appreciate everything about the follow-up call and attention that I received. No business is perfect. Mistakes will happen. It's how you handle those mistakes that matters. I'm happy to say that Susan and Running Center as a whole responded perfectly. They were kind, took responsibility, genuinely sought ways to improve, and truly listened to my family's concerns. You can't ask for anything more from a small business. This was excellent. That's why I'm changing my review to 5 stars. Susan and Running Center deserve it because of the personal attention and genuine care they show for their customers. I'll be heading to the store again next week for my son to get the gait analysis and to get him another pair of shoes. read more

Knee pain completely gone. After a short visit with the staff, they observed my ankles turn in when I jog (pronate) By recommending a variety of shoes which contain stronger arch support to prevent this movement, my knee and gait issues are completely solved! I can run again pain-free! No pressure sales, no stress. Now that I know what to look for, I can buy what I need without spending a thousand dollars for custom inserts. Recommend this place first over those other "feet" specialists who will draw you into a 30 min sales pitch and require all your personal info read more

I think they should work on training their employees on how to customer service customers in a proper manner! Maybe even start with a proper Hello, Welcome in ! Perhaps also they should put a sign on their equipment that is "out of order" as well! Instead of rudely and abruptly blurting out that there is issues with the equipment! The issue could be avoided with a sign. None the less I would not recommend shopping with read more

It took one visit to the running center to change my choice in running shoes. I used to buy my shoes at a store that sells well-known name brand running gear. Let's just say that Running Center is the only store I need. My feet and ankles have never been happier. Sean Marin took his time to find the perfect shoe for me, and it made a difference in my everyday comfort. read more

Running Center - Here I'm wearing my 4th pair of Brooks. - Sporting Goods Near Me - Redlands, California

This is my go to place for running shoes and accessories. Went today and Landon was very helpful, knowledgeable and professional. He was very welcoming. Highly recommend this store. read more

Highly recommend this store! After a bad experience at Lucky Feet in Riverside I decided to give this place a shot - they were very helpful, and didn't make me feel pressured to buy. The associates seemed knowledgeable and not like they were trying to sell you unnecessary upgrades to make a commission. I wish I remembered the name of the sales associate because she was very patient and sweet! Thanks again, highly recommend this place. read more

Running Center - Shoes - Sporting Goods Near Me - Redlands, California

I was having all kinds of problems with my feet and Achilles . I walk 3 miles everyday and made the strategic error of using my walking shoe for pickleball . NO lateral support. They take the time to truly analyze what you need. Shout out to Doreen who fitted my with a new pair of walking shoes so my feet are happy ! read more

I am so happy I could cry. I came here today, 9/5, and was really looking for something to help with my knee injury. I played volleyball competitively for years. A contestant in my life was going through shoes, knee pads, and socks. Years later my knees have developed calcium deposits and early-onset arthritis starting age 17. My left knee does not go a day without pain. It is the constant in my life that my knee will give out at age 27 if I don't move it a lot. I am beyond happy I came here. For the first time in 10 years I can move my left knee without pain. The kind lady, I am sorry I did not get your name, helped me figure out with my pronating knees, high arch, and weak knees what would work for me. Safe to say I wore my new shoes out of the store. After being in constant, ripping pain I can move and even run again because I found the perfect amount of support. Thank you so so much. It's been so long since I felt I could fly and run; let alone walk. Thank you read more

Running Center - Mizunos - Sporting Goods Near Me - Redlands, California

Josie listened to my needs and helped me find the perfect shoe for the job! Prices were competitive and I got a full evaluation of my feet and gait. read more

It was our first time in this store. We received great service and received important information that made our purchases easier. Our salesperson Sean helped us and made our experience there very pleasant. We will definitely return to this store in the near future. read more

I am relieved I came here instead of purchasing any random running shoes. They helped me see my running form and narrow down which shoes would be best. The guy was so kind and patient and answered all my questions. I'm still testing out my shoes but so far, they've been great. read more

While looking online for running stores near me, I happened to discover a this gem not to far from where I live. Upon entering the store, I was warmly greeted by an employee. After looking at the clearance shoes area, I asked the employee if they had race bib clips available to purchase. The employee looked at merchandise on the shelves and responded no. She then asked if I minded if she went to the back to ask a co-worker about the race bib clips and I replied not at all. A short time later, she returned and replied that although the store recently had race bib clips, a manager at another store took the remaining clips to the other store location. After relaying this information to me, the employee then proceeded to look up other nearby running stores to see if they also had race bib clips but alas, they did not. Although the store didn't have the race bib clips, due to the friendly employee who went above and beyond to help me in my search for race bib clips has made me a customer for life! read more

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Scheduled an appointment & had the pleasure of meeting Doreen. She's knowledgeable, professional & enthusiastic in her analysis & committed to finding the right shoe for a person's specific needs. Ab absolute delight to work with@ read more

If you want exceptional service come to this store. The staff is exceptionally knowledgeable about their products and are attentive to your needs. They help me pick out the perfect shoe for running. I am a beginner to running and did not know what was right for my feet. Therefor, I loved their technical approach to getting the right fit. This helps narrow down the selection and makes it less stressful. What I loved the best about the experience was being able to run in them. Trying them out this way made it easier to chose the perfect shoe. I learned such much about finding the perfect running shoe. read more

Great store! Sean Marin gave us excellent customer service. He was knowledgeable and helpful, and there was no pressure sales!

I haven't put too much thought into shoes and came in to look for a specific shoe that I had purchased online that didn't fit properly. I was greeted by Sean Marin and he used their tech to measure my feet and look for anatomical issues with how I walk. He informed me what was causing my feet pain and grabbed 9 or 10 different types of shoes for me to try out until I found the one that was a perfect fit for me. I highly recommend coming here for your shoe needs - especially if you have foot pain from walking. read more

Thank you to Sean Marin for the outstanding customer service and your help finding me just the right shoe for my foot situation. He was exceptionally professional and informative Thank you to the Running Center for hiring knowledgeable and informative employees. read more

Warm, friendly, and welcoming. Greeted me when I arrived, and instantly approached me. Gave me alternatives for what I was looking for and overall treated me with first class service. read more

Great running shoe store & resource! If you haven't had your shoes professionally "fitted" I highly recommend. A bunch of other running related products as well. read more

My husband and I came in looking for new running shoes. The attendant watched him jog and gave a few recommendations. He didn't rush us, or make us feel bad for taking time to decide. Shoes are priced very fairly read more

i hadn't been back since 2020, and it was like I never missed a beat as soon as I walked in the staff welcomed me in and asked what they could help with. they got me into some shoes that would best support my feet. I had other shoes that were good but these felt like the perfect fit. i recommend anyone looking to support their feet to come on by. read more

The Employees were awesome, Great customer service.. Kind of like the old days where you pick the shoe you like and they bring out a few different pairs to see which one fits you the best.. The customer service is A+ read more

Staff was very helpful and dedicate their time to their customers. My husband and I walked in interested in purchasing running shoes for different purposes and walked out happy with our purchase and the customer service provided. read more

I have bought DLL my walking shoes from them. If something is not right with them they will help u make it right

I wanted to share how pleased I was that I could order online and have shoes delivered! I ordered two pair and they were shipped to me with it two days! I was able to call and ask for help with finding shoes that I didn't see on the website. So wonderfully patient! Thank you for always having such great customer service! It is so appreciated to have real people to talk to and not just buttons to press!!! read more

This place carried the socks I wanted, the Injinji socks. I ended up buying quite a few of them. I also bought the goodr sunglasses since they carried them. However, I am not a runner but I hike. These socks prevent blisters between my toes and the sunglasses stays put and super light on your nose/face. I was super to happyy too have found this place. read more

Running Center - We got our Goodr sunglasses here...love them. - Sporting Goods Near Me - Redlands, California

Came here to get new running shoes and was taught about how I was running and guided (unbiased) to which shoe to buy to be best for me. Wonderful staff!! Yesenia was a joy to work with! Great customer service and pleasant atmosphere read more

Running Center - Hokas I bought - Sporting Goods Near Me - Redlands, California

Awesome establishment-Maribel & another sales person both are very knowledgeable of all the running shoes they have. You can try on what they have suggested or what you want. But once you walk or run they have a screen that shows what your gait is like. Love this place!! Do visit if you are a novice runner/walker or seasoned runner. Supporting Redlands businesses. read more