Pretty disappointed in the lack of customer service here. The sales associates seemed nice and helpful, but had no knowledge about the Groupon deal and told me to call and talk to the manager who is only in "tomorrow from 10-2."
I purchased a Groupon thinking I could get some new running shoes. The Groupon said that it was not valid on "sale items" - little did I know that all shoes that aren't this year's model are considered "sale items." Therefore the only way to use the Groupon was to purchase 2015 model shoes. When I asked the sales manager if I was going to eat my $32 that I spent on the Groupon that was supposed to get me $60 worth of footwear if I didn't want to purchase a $130 pair of shoes, he responded with, "Yep."
I even emailed the owner of the company explaining my situation, wondering if there was any way to not waste my $32 and I haven't received a response. This was a missed opportunity for them to make a customer for life. Instead, I'm steering clear of this place for any of my running or apparel needs. read more