When I need new walking shoes they always have what I want and I'm in and out within ten minutes.

Always great customer service. Knowledgeable staff. Great selection of shoes, running fuel, socks, & all other running related stuff! I've purchased several pairs of shoes from this store, & I've always been satisfied with my purchases. read more

When we walked in my first impression was the decent shoe selection. The sales associates are very helpful and friendly. I was guided back to the refreshment area and offered a coffee, water, pop, donut, cookie or fruit. My husband needs a wide shoe and unfortunately they are special order. The sales associate was honest and informative in picking the right shoe for my husbands needs. He didn't steer us toward the more expensive pair and that was refreshing! Check out Run N Fun, because it is pretty awesome. read more

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Love this location, but can't go wrong with any Run N Fun shop!! Experienced staff helps make the shopping experience easy! read more

Really exception customer service. I'm an older out of shape woman who wants to get back into shape. Run N Fun was recommended as THE place to get shoes. I was apprehensive because I'm not any athletic wear place's target customer but I was assured I wouldn't get any attitude from the staff. I am so glad I went there. The employee listened to what I thought I wanted in shoe ware and asked me to walk around barefoot so he could see how I walked. After a few more questions he brought out a shoe he thought would work for me, explaining the features and why they were important. I loved the shoe and was ready to purchase and walk out. Instead the employee suggested I try on half a dozen more to make sure I'd gotten the best possible fit. I did end up with the original shoe but also a better understanding of WHY that was the best for me. I will definitely be back and highly recommend Run N Fun. read more

Went here because my runner friend recommended it. I was not even greeted entering the store. The employees were crowded around the tv watching the football game. A young female employee watched how I walked and recommended I get stability shoes. She watched me walk for 30 seconds. She was rather ditzy and unhelpful. I tried on 3 shoes she recommended and I said I sort of liked one pair. Then she just stared at me. I came in to buy shoes that day and she seemed to not understand that she needed to sell them to me. I had to request that she bring out more shoes for me to try on. She seemed annoyed by this because I was picking shoes myself off the wall. She brought the shoes back, and I tried them on. Then she sat in front of the tv for 15 minutes! I had to finally call her over, and asked her if I seemed to fit into my size well. She didn't even measure my foot when I came in to make sure I was in the right size, and so at that point she came to feel where my toes were and she said I needed a size 8.5 instead of a 7. She seemed like she didn't know what she was doing. Then she offhand mentioned that there was a treadmill in store and I could try them out running if I liked, Duh! Yeah, that would be useful to mention before. I have never used a treadmill, which I mentioned to her. I told her I didn't know how to start it and she walked away to return to the tv! I liked the shoes and think they were same price as other places, but I did get the Navy discount. Will not be going back. Go only if you know what you need. read more

This is the greatest running shoe store in the country, no, not just the country, the Planet! My wife and I take a lot of 'running vacations' around the world. We go out of our way to buy something from the local running store in each place we visit. Of ALL the running stores we have visited, we only buy our running shoes at Run N Fun. Boston, New York, Sydney, Los Angeles, Paris, London, Tokyo, Beijing... none of them have knowledgeable staff as Perry and his team. If I could give them 6 Stars, I would! read more

I've been here a few times and always had a great experience. The staff members are awesome! Very friendly helpful and knowledgeable with all of my running questions. Great new shoe selection. It also has a sale room with awesome discounts on older shoe models from all brands. read more

My wife and I have recently taken up running. It works off the calories of the places we eat out at that I've yet to review. Anyway, we walked in to the Burnsville shop just in time. Because just after "dinner time" it got busy. Regarding the store and staff, great selection of shoes and running clothes and the prices are actually better than the chain stores like Finish Line. The staff of three were very helpful, however they did seem overwhelmed by the crowd that came in. That being said, they were friendly and informative, explaining the difference in shoe types (stability vs. cushioned); what pronation is; and some other stuff I should know for the betterment of my feet during and after running. One of the women looked at the way I walked, but couldn't pinpoint my shoe type. However, I was invited back with my old running shoes to get a better eval. Regarding my wife, the third salesperson explained why a certain shoe wasn't a good idea for her training type, not knowing she had just purchased it at a different store (and will be returning it) One more thing I was impressed with was that they suggested me going outside the store to see how the shoes felt on concrete. Like I said, they seemed a bit overwhelmed with the crowd, yet still suggested it. I like the website, too. It gives a quick profile of the owners and sales staff and their relation to the sport of running. read more

I bought running shoes there about six months ago. I tried wearing them multiple times and they just kept rubbing my heels raw. I contacted Asics, and was told that the store gets Defective Allowance that covered cases like mine that are outside store typical return policy. Called the store to confirm that I can bring the shoes back according to Asics email , of I was better off shipping them directly to Asics to get another pair in 6-8 weeks. A"store manager" assured me that if I find my statement, since I did not keep my receipt, the will be able to exchange my shoes for a different model (no need to wait 6-8 weeks, the store was willing to accommodate me the next day). So I looked for my statement, drove all the way there, and when I got there I found out the guy was not a manager, they brought out new shoes and only then told me that they will only give me a partial credit. I once again explained to the guy there that I was told it was going to be no problem, and I only took the time to go there after I confirmed with the "store manager" it was ok to bring my shoes back. They did not want to hear anything, and told me there was nothing they can do. What a date of time, and I was lied to by the "store manager". Should have saved my time, and sent my shoes directly to Asics without going there. Thanks for nothing. Will never shop their again. read more

I've been a Run N Fun customer for almost 20 years. The shoe & apparel selection, price, and knowledgeable staff is what keeps me coming back. If possible, I always prefer to support local stores in my community and am very happy to support Run N Fun. read more