I hired this company for a consult. The engineer's communication was subpar to say the least. On…read moremore than one occasion, I reached out to him for updates/developments and if I got a response, he would provide an excuse like a meeting taking longer than expected, having "projects to get out in the next hour" or the default, "I'll get back to you first thing in the morning" and then I never hear from him the whole next day or until I reach out again. People need to stop taking on more work than they can handle. There's no excuse to keep making commitments with customers, breaking them, and continuing on in silence after you fail to keep your word. Companies like this will slow your project down, but always send your invoice right on time and have the nerve to threaten you with a late fee as well as interest and legal fees if you don't pay them when they want to be paid. Time is money for the customers too, but they have no concession for you when they drop the ball and that's a shame.

From the owner: Licensed in Georgia, Florida, Alabama and North/South Carolina…read moreICC Certified master Code Professional

This company is horrible. Do not give them your money. Do not let them touch your house. All those…read moregreat 5-star reviews from several years ago were under the company's previous owner. The current owner, Brian, doesn't care if his company's repair job is done correctly or fixes the issue they were paid to fix. We hired Foundation Worx to add support under a hallway in our home. The job was done incorrectly, creating a large bulge in our bedroom floor and causing substantial drywall damage. I emailed Brian immediately and received no response. After calling the company a couple times, they finally sent out a salesman who doubled down on the improper repair and claimed there was no need to make any adjustments or corrections. We hired a structural engineer who confirmed the job didn't resolve our hallway issue and actually made it worse. We sent a Right To Repair letter certified mail to Brian, which he was supposed to respond to within 30 days. Brian did not respond. After waiting over seven weeks for a response that never came, I emailed Brian again and asked for a refund, as our house experienced significant further damage while we were jumping through these hoops trying to get a resolution from Foundation Worx. Brian finally responded but only offered to repair their project, 6+ months after they broke our house. This repair should have been offered to us immediately. As we could not trust Foundation Worx to repair our home properly or in a timely manner, we paid another company to do it. I requested a refund from Brian multiple times and this request was ignored. Save yourself the nightmare we went through and hire another company.

This is my first yelp review ever and I'm doing so because apparently this company or at least the…read morewoman who answers the phone, says they don't do what their business says they do! I have a leak of some kind in the lowest level of my townhouse. A room I rarely used except to store things I have figured out what to do with. Sometime last summer with all the hard rains I ended up with a leak in the back corner. I didn't know about it for months but my HOA, who won't touch anything foundation, did send someone out and with some basic testing found a spot on the outside which correlates to where the water comes inside. Since I didn't discover the problem for months there is some mold on the baseboards and edges of the carpet. I called Foundation Worx to get an estimate and explained the issue. The woman who answered the phone first told me that they couldn't do anything until the mold was taken care of! REALLY! I questioned that since if repairs are done inside before the foundation repairs are done and then we get heavy rain, I end up with new inside damage to be repaired. I repeated that I wasn't asking them to repair the inside, I wanted an estimate on fixing wherever the leak is on the outside. That's when she told me that because my townhouse was on a slab they couldn't do the repair because they would have to dig down. I'm not foundation expert but I don't see how it's possible to fix any foundation issue without digging down to see/fix that area of the foundation! Looking at other reviews where people paid deposits upfront and their people never showed - I'm glad they refused me. Stay away from this group!

I had a great experience with Nick Stamathis from AquaGuard. He was personable, sincere,…read moreknowledgeable, and, most importantly, trustworthy. He took the time to show me the cracks in my foundation and clearly explained why my home would benefit from SettleStop Push Piers. I've been a customer of AquaGuard for four years, ever since they encapsulated my crawlspace. I've been very satisfied with both their initial work and the annual servicing since then. In fact, it was during one of these routine visits that the foundation issue was identified. I'm grateful Nick caught the problem early and put together a clear plan to stop the settling before it gets worse. It's reassuring to work with a company that stays proactive and stands behind their service.

Totally unprofessional! Given one appt over the phone and one 2 weeks later in the email…read moreconfirmation - nobody seemed to know what was going on. When I finally got somebody they told me they didnt care if I used them or not.

Very pleased with the service! We're in the process of closing on a home and were advised during…read morethe inspection that there might be foundation issues. While several local companies were booked out for two weeks or more, we were able to secure an appointment with this company within just one week. Their communication was excellent--we received two calls to confirm the appointment, a text the day before, and a final reminder the day of. They provided the peace of mind we needed during our Due Diligence Period, along with a clear report outlining what needed to be addressed and a helpful breakdown of next steps. Thankfully, the issue wasn't as severe as we initially feared. I highly recommend this company for their responsiveness, professionalism, and overall service.

I had a very bad experience with ESOG and would not recommend them…read more Below is the final email I sent to Chuck, Luis, and Jay which describes my ten year long experience with them. They ignored my email and never responded. Their contracts are vague and they have not honored their warranty. From: bart Sent: Wednesday, August 27, 2025 6:01 PM To: Chuck Irby Cc: Luis Cuevas ; jay.eastland Subject: Re: Move forward with Carbon Straps - Follow Up   Chuck,  In June of 2015 I hired you to fix the cracks in my wall. When you came out, I told you that I had been told by other foundation repair people that the wall was bowing and that they had recommended Carbon Straps. I asked you about doing block fill with rebar as I had instructed you to do on the previous repair that has held up well. You persuaded me that the problem was settling and that piers should be installed instead. After the pier installation, the cracks continued to get worse and I finally called the warranty people in 2019 and Keith Cunha came out. The cracks continued to get worse and I called you in June of 2020 to discuss. You said would order a benchmark test and that you would come to my house and look at the wall. You never came out to look at the wall. The warranty people came out a few more times but they kept checking the floor and I kept telling them the repair was for the wall. Finally in 2024, the wall was starting the shear and the cracks had continued to get worse so I escalated. Luis came out and I told him I had originally hired ESOG to fix the wall, not the floor. It seemed like he did not believe me so I asked him to confirm that with you. He later told me that you said you did not remember. I sent you an email asking you if you had confirmed this with Luis but you did not respond to my email. Luis said he would install the carbon straps for 1800 (maybe 1850) and that would basically be at his cost. Luis now says he does not remember telling me that. I wanted another opinion so I asked Randy Greene to come out about a month ago and said that if ESOG would install the straps for $1800 then I should do that so all the work would be under warranty with the same company. So, I reached out to you one last time with the hope that we could move forward and finally get my wall repaired correctly. Now, ESOG is not going honor the $1800 dollar quote Luis gave me so I am not interested. Back, in 2015 when I originally ordered the work, I had quotes that were less expensive. You said that your business was slow, so I went with you to help you out. Also, I trusted you and believed you would make it right if something went wrong, but I guess I was incorrect. You could have stepped in and straightened this out over these past years but you did not. I don't think you are the same Chuck Irby I knew 20 years ago. This work should really be done under the original warranty because providing the wrong solution should be under the "workmanship" portion of the warranty. I have tried everything I can to work this out with you guys, but it seems you have no interest in making this right. It is bewildering to me that you would prefer to get bad reviews, Better Business Bureau complaints, and Ga Secretary of State complaints when all you have to do is the right thing and honor the warranty and fix the wall that I hired you to fix 10 years ago. From reading other reviews, it appears many other people have had experiences similar to mine. Please let me know by close of business Friday (8/29/25) if you will finally fix my wall correctly and under the warranty at no cost to me. Otherwise, I will assume you are refusing to do so. I will tell the truth in my reviews and complaints with the hope that it may help prevent this from happening to other people. I trusted you guys and you let me down. Bart