I had my Oriental rug cleaned through them. Although my cat has damaged a bit, it came back looking…read morelike new. I also had the fringe sewn under -- I hate fringe. Beautiful job and I love my rug again. This is a long-standing business: they were in Edgewater when I was much younger. They are close to where I live now: located on Northwest Highway in Edison Park.

I like supporting small Mom & Pop businesses, to a point…read more So we came to these guys to get the old dog smell out of a fancy rug. First off, they make the customer drop off and pick up your own rug. Ok, but I was hoping for better service. Groupon is loaded with companies that pick up and deliver, but my commitment to the local guy was steadfast. The work was ok, although they ripped a side seem that left some of the backing unraveling. "Go get yourself some silicon glue" the guy tells me "and patch that before it unravels" when I note the damage at pickup. And now the price. $240 bucks to clean an 8x10 rug. Wow that's more than twice the Groupon price for rug cleaning. I support local business, but expect them to compete on service, quality and price. Edgewater carpet went 0 for 3 here. I tried, but next time I'll try somebody else.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

Excellent and knowledgeable service. They definitely upsell so prepare for that. Overall happy with…read morethe results.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

My husband and I are extremely pleased with our experience with Rouzati Rugs. We got runners for…read moretwo sets of stairs: a gorgeous wool rug runner from India, going up to our bedroom and then also pet friendly nylon runners for stairs with heavy traffic near the side door. We also got a runner for a hall and some pillows. We are very pleased with the excellent attention to detail, the effort Mina Rouzati, Mr Rouzati, Anthony, Ali Rouzati and all the staff put in to make sure we were happy with the results. They showed us many rugs, spent a lot of time with us and made creative suggestions that helped us immensely. We also appreciated that we had different options for different parts of the house, and could get both utilitarian and handmade wool carpet. The technicians that came to lay the rugs were exceptional and lined everything up beautifully. We recommend Rouzati Rugs highly! Thank you Rouzati Rugs.

Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

They're out of business. Does anyone know how to contact them??? I'm having issues with a very…read moreexpensive carpet that they sold me and installed.

I paid $10,000 for my carpet job less than a year ago. I am unhappy about how the carpet is…read morewearing. I have called every number available to speak to someone about this. No one picks up, no one returns voice messages, No one answers an email. I am very unhappy about the lack of customer service.

Probably one of the best HomeGoods I've been to!…read more This place is literally overstocked in all their departments - the selections and the styles are plentiful, and you're guaranteed to walk out with a few purchases! Definitely a fun trip to peruse through their items. There are certain aisles, however, that just need more organization and care - for instance, the pet bed area was crazy, as most of the beds were in huge piles, strewn all over the floor. Located at The Shops at Orchard Place; plenty of parking in the large plaza lot. +great selection of items +located at The Shops at Orchard Place +plenty of parking

Every time I come here they never have enough staff at the front. There are 9 registers. There are…read more17 people in line. They have 2 cashiers and like 5 staff walking around the store. I've been in line for 15 minutes and am still 2 groups of people away from the front. Don't come here if you have some place to be.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

First the good -- everyone in sales and pre-installation is great. Folks in the showroom were super…read morefriendly and helpful, gave us all the samples we wanted, and measuring and eventually placing an order was great. They were also super flexible -- we had ordered carpet right before the pandemic hit, and they were very understanding about holding onto it for us until we were comfortable enough to install. Can't stress enough how good pre-installation was. It sorta fell apart once it came installation time though. First sign of trouble was that there was some kind of miscommunication on timing -- we were told a day to install, *possibly* two. When the installer called, he said it would be two for sure, maybe three. (It ended up being about 1.5 days). To ensure air flow (since we're in a pandemic), we left all the windows open with fans everywhere. Within minutes of arriving, the installer complained about the heat and his allergies. I apologized but said we needed to stay safe, and thought that was the end of it. However, throughout the next couple of days, there were constantly snarky remarks about how hot it was, etc. He wasn't wrong -- it was definitely hot in the height of summer -- but as a customer during a raging airborne viral pandemic, I didn't want to hear it 25 times. It was unprofessional at best. I was told they would wear masks throughout the entire installation but not gloves (since they need to handle various tools). They didn't. They were maskless at least 50% of the time. I went through and identified squeaks in the floor to try to address, and each one was met with grumbling. There is a visible seam that runs through our master bedroom. They said it would eventually settle, but it hasn't months later. And then the last straw -- when they were done installing, the left in a huff and proclaimed they were done. When I went upstairs to check it out, they had left big rolls of leftover carpet just laying on top of our stuff in the bathroom. They didn't ask us if they should move it or put it elsewhere -- they just left it on top of our things. I had to lug the rolls down to our basement myself. On top of that, they didn't vacuum/clean up any of the debris. Just left it on the new carpet. I talked to someone at Scharm about all this when they called for final payment, and let them know all of this. They were understanding and sorry, and said they would talk to the installers. But beyond that, nothing. No discount for the trouble. No follow up call or email. Just radio silence. All said it was a bummer, because I think the folks at Scharm are nice folks and I'm happy to give them business. But the installation was subpar and I can't see myself using them again because of that.

Had a basement room and half bath re-tiled after some plumbing work. They were very accommodating…read morewith my scheduling. Andrew the installer was very polite and meticulous, I am beyond pleased. Everything came out great. Great follow up, wil definitely use for future projects.

Disney World for rugs!! I put my review on Google but I'll also put it here because I am obsessed…read morewith this place! I had the absolute pleasure of visiting Exposition Flooring Design Center for the first time, and I couldn't have asked for a better experience! This was my first time buying rugs for my first apartment, and I was pleasantly overwhelmed by their selection. From the moment I walked in, Liz and Dena's hospitality made me feel so welcomed--they truly care about making the process fun, easy, and stress-free. Liz gave me a tour of their showroom, showcasing their vast selection of rugs, carpets, and flooring options. I was never alone in the process--Liz helped me every step of the way and customized my three rugs to perfectly fit my space. She had such a great eye for design and made sure everything matched what I was thinking!! I am beyond grateful to Liz, Dena, and the entire team at Exposition Flooring for making this such a seamless and enjoyable experience. If you're looking for high-quality rugs and outstanding customer service, this is the place to go!

We had them do a carpet stretch in a large family room and replace carpet in our primary bedroom…read more They were amazing throughout. The experience selecting the carpet was transparent and straightforward. Liz was patient and very informative. The installation was also excellent. I was shocked at how effective the carpet stretch was. And our bedroom looks fantastic. Their showroom is definitely inconveniently located, but I'd use them again in a heartbeat.