Milad was excellent to work with. He made it very easy to pick the rugs we needed! Great selection…read moreand great prices makes this a favorite store of mine.

That is the best service I had in rug search, ever! I was at Macy's home yesterday looking at…read morerugs--they didn't lift a finger to help. But Milad was doing all the rug flipping for me. He was kind, had a great sense of humor and was easy to talk to. And he knows his stuff!

So grateful to Lauren at A.R.E. for introducing me to the Karastan hardwood product by Mohawk. The…read moremedium brown Oiled Teak color looks stunning in our home! 100% pleased with the craftsmanship of their installers, and how accommodating the entire crew was throughout the process. The professional customer service of Phillip orchestrating our project made the entire renovation go seamlessly. We will continue to spread the word to a must go to Alpha Rug Co.

Purchased LVP and Carpeting. The product arrived quickly, within 2 weeks. Given current supply…read moreissues I had been concerned, but it was not a problem. Phillip reached out to schedule installation, staying in contact prior to the teams arrival. Also, appreciated that both the designer who helped me with the product decisions and Phillip were responsive to me, always returning my calls quickly if they weren't available when I called. I replaced the current engineered wood floors for LVP, and update carpeting on the stairs of my split entry home. I did all the due diligence from price comparison and shopping the big box stores, requesting samples etc. When I just couldn't get excited about anything out there, I visited Alpha Rug. They are a local business, which I like a lot. I was not pressured to buy, they directed me to the areas which displayed SO MANY large format samples. With the help of Lauren, I narrowed down my options, took home the samples to see them in my home and lighting. She scheduled Gary to come measure the following week. Can't say enough about the quality of the installation. The teams were so respectful of my home, courteous and most important---professional. The work was perfect. Couldn't be happier with the process and the final product.

Excellent service, super friendly. Cleaned and repaired one of my wife's rugs to perfection! Highly…read morerecommend!

Great selection. Great service. Walked in and told the salesperson what size I needed and my color…read morechoices. Less than 5 minutes later I found my dream rug and I have been in love with it ever since! Reasonable prices too! Will definitely go back!

DHI has been nothing short of a nightmare!!!! I ordered a queen-sized bed from them back in…read moreNovember because they were having a special sale. After the purchase They indicated to allow 3-4 weeks for processing. After about a month has passed and I hadn't received a tracking number only a receipt, I reached out to the company to get an update, of course my calls went unanswered but a week later a representative from the sales team sent me an email with a tracking number and looped in Elizabeth, I'm guessing she is a manager, to express that I'm looking for an update on my furniture and an ETA. Did Elizabeth reply, NO of course not. It's has been 3 months and I still do not have any furniture or a refund. They are scammers! I'm warning everyone who want to shop at Dream home not to do so because they are a Nightmare. Just take my advice and think twice.

Service is IMPECCABLE! George, the owner and his team go above and beyond. They are great at…read morecommunicating from the time we walked in to the store to the day our items were delivered. They are very professional, detail oriented, and responsive. We purchased a living room set (two couches), coffee table, and most recently, a recliner from DHI. We were able to choose the fabric and style for our couches. I chose a vanilla upholstery, dark wood, and dark studs. They turned out beautiful and exactly what I wanted! We've had them for almost a year now and are still very pleased with them. They look stylish and expensive, yet were actually very affordable. The table also looks expensive, stylish and not to mention heavy duty, but again, was very affordable. The recliner is my husband's favorite piece in our living room. We originally purchased a custom made electric recliner with blue velvet fabric, dark wood, and dark studs to match our couches. Although the chair was lovely, we weren't satisfied with the overall quality. We called and let them know we would be happy to pay more to swap for a better quality chair. They were very apologetic, even though they weren't at fault and was more than willing to help. George personally assisted us on the exchange and helped us pick out the new recliner. They let us keep the blue recliner until our new one arrived. The delivery team is polite, respectful, and on time. They delivered our items with great care. They have a wide selection of living room sets, bedroom sets, dining, patio, and so much more. If you see an item online that's not in the show room, you can ask for it to be delivered to their store to see in person. They truly value great customer service and it really shows!

We were required to replace the entire first floor of engineered wood flooring due to water leak…read moreissues. Alan's was the low bidder. We received excellent advice about appropriate replacement materials. Then a timely period from signing the contract to being ready to go to work. Alan's showed up on time. Their work is beyond excellent; and done by true craftsmen .... the lead man was described as "He's the best" and that he is. Finally, they finished the work on time; and cleaned up beyond our expectations.

Alan's installed LVP flooring on our main level a few years ago. They did such a nice job that we…read moreknew who to call when we were ready to do the upstairs. A few months ago they installed not only our upstairs flooring, but our basement stairs as well. Once again, they did a terrific job! We could not be more pleased.

We visited Ashley store at the Cumming Market in hopes of purchasing a table set. Arrived around…read more3pm on Saturday 6-20-26 and left at 3:35 pm. We walked the entire show room floor found furniture we were interested in and from start to finish no customer service staff approached us to assist. Upon leaving notice 2 employees sitting on sofas talking with each other and another associate passed us rubbing her stomach and no interaction. No acknowledgment at all...ever. Very incompetent sales associates,Unprofessional and dare I say ignorant. I'll definitely pass the word along to not spend your money at an establishment that has no respect for you. Unapologetically, A customer

Complaint about poor customer service…read more Last week, my husband and I visited the Ashley store in Cumming and were helped by a very kind sales associate. A few days later, I visited the Alpharetta store and received excellent service there as well. We were considering purchasing the Storrow sofa set and additional furniture. When my husband and I later returned to the Cumming store to make the purchase, the salesperson who assisted us was rude and unprofessional. When we mentioned an offer discussed at another location, he said things like, "Then you should have bought it there. Why did you come here?" His tone was unfriendly and made us feel unwelcome. We visited Ashley intending to make a significant purchase, but this interaction left us disappointed. We expect respectful and professional customer service regardless of which store location we visit. I would like this feedback to be shared with management so future customers have a better experience. Daha güçlü ama yine de kibar bir cümle eklemek isterseniz: We felt judged rather than assisted, which is not the level of customer service we expect from Ashley.

Went shopping for wallpaper for our nursery my husband and I are currently decorating and getting…read moretogether, and we had a wonderful experience here at Gregory's Paint & Flooring/Benjamin Moore. I was worried at first that they wouldn't have many options for wallpaper, but I was pleasantly surprised when we arrived and saw they have over 30 wallpaper books to look through. The staff was so helpful when we mentioned we were looking for something floral, and made sure we had bookmarks to use to help when deciding between books. They also helped pull a few books they thought could have what we were looking for. When it came down to ordering, the process was super simple and took less than 5 min to get the order in and pay. The wallpaper arrived to the store within a week, and I was notified by phone when it was ready for pick up. I will definitely come back for any future flooring, painting, or wallpaper needs!

The store in Cumming is NEVER open!!!!…read more Here again today at 10:22 (Tuesday) Not open. This is the third time. No notice, no one answering phone, nothing!

This is home depot. Luckily I don't do big chores any longer, but for what I need, home health…read morethings, fans, or bug killer, bulbs, and a few plants int he summer. Been fixing a lot of toilets and its easy to find the parts, fix it myself. This store was easy for me so not going to advise on customer orders, bad shipments since I don't do heavy work other than summer plants and soil... Most often I don't need someone to help, but when I do, there is someone available on an aisle nearby. Getting in and out is a bear but deal with it. Very crowded during summer.

I visited Home Depot on Black Friday to purchase a workbench cabinet for my son-in-law for…read moreChristmas. It was extremely busy, and the associate I spoke with told me I could pick it up on Monday after it was assembled. When Monday came and I hadn't received a call, I reached out to the store myself. That's when I was helped by Mellany at Customer Service, and I can't say enough about the outstanding service she provided. No one could locate the order because the associate from Friday had called out sick, but Mellany took ownership of the situation immediately. She arranged for someone to assemble a cabinet for me and kept me updated throughout the process. She also went above and beyond by helping me rent a cargo van so I could deliver the cabinet to my son-in-law. The associates in the rental department were just as helpful--especially Devian, who did an excellent job loading the cabinet and securing it safely in the van. Thank you to Mellany, Devian, and the entire team for turning a stressful situation into a great experience. Outstanding customer service!

I bought one of the homes that White Dog Home staged! I was moving from Florida to Cumming, Ga. and…read moreonly had a short weekend to look for a house. I didn't find a house that weekend, but my realtor sent me a link to a home and said it had me 'written all over it.' The home was beautiful but what really sold it to me (sight unseen in person!) was that I could really see myself and my family in it. Come to find out, the house was staged by White Dog Home. There was a mix up with one of the rugs that was used in the staging, and when they came back to the house to pick it up after I moved in, I asked off-handedly if they would consider selling it to me. I bought the rug and in the next couple of weeks, spent time looking through the original photos of the house and trying to find similar items that they had used to stage it. Finally, I realized I could probably buy the actual items from where they came from and called White Dog Home. I love the style, and I loved the way White Dog Home staged the house I bought. It wasn't too fancy or stiff - it looked like an HGTV home, a dream home, a place where I'd want to live. I bought a house they staged sight unseen in person, bought a rug that they staged in my home, and I'm planning on working with them to decorate and style it now that I live here. It's a crazy, random, and fun story, but I wanted to tell it because it's a true testament to their work. I should also mention that I have only spoken with Malinda over the phone, but every interaction has been easy and accommodating, which, if you've ever moved, you know is so important when you're finding new people to work with. People who just understand how to treat people/their customers always win me over!

I love eclectic places where surprises wait around every corner and that's just what you get at The…read moreCotton House. One of Alpharetta's older buildings, The Cotton House is located slightly off Main Street on Milton Avenue. The interior rambles from one room to another and around each corner is something new and interesting. This is a combination of antiques-dealer stalls and a consignment shop so the finds range from custom Christmas ornaments to refinished 1950's end tables, from handmade soaps to farmhouse dining tables and everything in between. In my last visit, my cousin found a vintage milk bottle set and a refinished (distressed) side table for a bedroom all for less than $100. This is a place where - when you find a piece you love - you'd better snap it up right away or it'll be gone the next time you circle around to it. This is not a place you pop into/out of - it's a place where you plan to spend a couple of hours browsing. There's just too much to see and if you rush through, you'll miss all the interesting little items. Look up, look behind and look above - there are decor items everywhere! Some are cute, some are kitschy and some are absolutely must-haves. There is parking available on the street in front of the store but it's limited and requires you to back out into traffic. I recommend parking in the (free) gravel lot just behind the store. Another good parking option is the deck at City Hall (only one and a half blocks away) - parking is free there, allowing you time to browse and then have a nice lunch at a downtown restaurant while you contemplate your purchases.

They initially did a plank floor in my home office a few years ago. But the service and price were…read moresuperb, and when I decided to replace my second-floor carpet with hardwood, I did some quotes with Costco and went back to them. Better price, service, and support. If you are local in the Cumming or Forsyth County area. They are the best.

Three Little Dogs did an outstanding job carpeting three bedrooms and two sets of stairs. Lauri was…read moreexcellent at helping us choose the carpet and design that best suited our home. The installation was very good and very quick. The price and the service was great.