1. Rug Decor by Shaw

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Gilroy, CA

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Rug Decor by Shaw

4.0 (1 review)

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20 years ago

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S&G Carpet and More - San Jose - Fall into Savings - 25% Off Select Flooring

S&G Carpet and More - San Jose

(225 reviews)

Cambrian Park

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

I would give zero stars if I could. The calcore lvp floor didn't last more than six months without…read moresplitting and the seams had a major failure before 18 months. The floor is complete garbage and they stopped making the floor so they won't stand behind their warranty. Find a better company. I wish I had never met them. I chose this company while I was pregnant trying to make improvements before bringing my baby home. I was fooled into trusting S&G with my family's wellbeing. My toddler and I have both been injured by this dangerous product. Apparently walking and using new dining room chairs from PB is too much to ask for from calcore LVP installed by S&G. Please stay away from this company.

Off -Price Carpet Outlet

Off -Price Carpet Outlet

(184 reviews)

Sunol-Midtown, Downtown

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

Cottage Floors Flooring America

Cottage Floors Flooring America

(40 reviews)

Absolute fantastic experience from the time my wife and I stepped inside their showroom, Victor…read moretook excellent care and answered EVERY question we had. Fernando and his crew did a great job on the install and Ana was wonderful to work with as well - very attentive to our needs and you could tell they wanted the best for our flooring. Definitely recommend and would do business with again

I couldn't be happier with my experience working with Cottage Floors. From the very beginning, Ana…read morewent above and beyond to help me choose the right wood flooring for my home--especially with four dogs to consider! Her visit to my house to walk through options in person was incredibly helpful and showed how much she cares about getting it right. The installation was completed faster than I expected, and the results are absolutely beautiful. The floors have transformed my home. I'm so grateful for the care, efficiency, and craftsmanship that Cottage Floors delivered. Thank you, Ana, Victor, Fernando and team for making this such a smooth and rewarding experience. I wholeheartedly recommend Cottage Floors to anyone looking for quality, professionalism, and a personal touch. 10/10 would recommend. PS- Advice to people complaining about the type of service they receive: You really do get what you give. If you are patient and kind and go in with a good attitude you will receive the same. Reviews by customers that criticize workers tells me more about the customer than the store. Be kind. You have no idea what people are going through in their personal and professional lives.

Custom Tile and Stone

Custom Tile and Stone

(18 reviews)

All of the 5-star reviews are right on the mark! I had an outstanding experience with Jessie and…read morewould highly recommend this business. If I could give more than 5 stars, I would. We had a relatively small project--installing tile in a walk-in closet--but finding the right contractor was surprisingly difficult. We're installing a sauna at one end of the closet, so we needed flooring that could withstand both moisture and heat. I had gotten a few quotes, ranging as high as over $6,000 to as low as $1,200, and most of the contractors didn't seem to understand what we actually needed. I was feeling very frustrated but thought I should keep looking and the reviews for this business were so glowing that I thought I'd try getting one last quote. I'm SO glad I called Jessie. He immediately understood the project, provided an extremely reasonable quote, and gave me complete confidence that he knew exactly what he was doing. Communication was clear throughout and his expertise was so helpful when it came to making decisions I wasn't sure about (like grout color and tile placement/pattern). Jessie and Jose were both wonderful to work with. They treated our small project with the same care and professionalism as a much larger job, scheduled us promptly, and did beautiful work. I couldn't be happier with the result and would absolutely recommend them!

They did an excellent job installing a backsplash in my kitchen. Jessie communicated and kept me…read moreinformed all the time. They were responsive and showed up when they said they would arrive. They left no mess and covered areas to make sure no mess. I would definitely hire them again and highly recommend.

Rug Decor by Shaw - carpeting - Updated October 2026

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