Jerry's was the second estimate we got to replace our flooring after a flood. He brought samples of…read morea laminate, which I was initially opposed to, and convinced us it was a good option because of price and durability. But most important was that it looked good. We had been considering engineered hardwood but that would have cost 4 times as much. Today the installation was completed. His crew was fast, hard working, professional, and pleasant. After they left, I realized that some of the furniture was not where we wanted it and we were unable to move it ourselves. Even though it was a Friday afternoon with miserable traffic, Jerry and his son came back and moved the furniture for us. That was above and beyond. The floors are beautiful. The price we paid was terrific. We highly recommend Five Star Floors to anyone in the bay area who needs expert flooring installed. They live up to their name!

Our carpet was overdue to be replaced. Our biggest concern was the master closet which had floor to…read moreceiling permanently mounted shelving. Ed was able to problem solve and install the carpet between each support shelf. Additionally, Noe and Mario were skilled craftsmen and installed the carpet in our office, spare bedroom, and dining room. Our house looks brand new. The Five Star Floor Team arrived on time and completed the installation by early afternoon. Furniture was moved and returned to its original position. Including bed frames taken apart and put back together. Entire carpeted areas were vacuumed upon project completion. We highly recommend Five Star Floors. The team of Ed, Noe and Mario were friendly and professional. Owners Jerry and Joe were very knowledgeable and great to work with. They definitely know the flooring business.

Ugh I wouldn't recommend them They will give u a quote and…read moreminute change the amount Don't trust go elsewhere

They display Discontinued carpets , so you waste weeks ordering carpet then find out it's…read more discontinued.

Our pup ripped out the carpet in our spare bedroom. Floors plus took out old carpet, installed new…read morecarpet in under an hour, and did a full clean up vacuumed and swept my hallway! Very efficient crew, knowledgeable owner, friendly and fast. Thank you Gavin and crew!

From start to finish Floors Plus did an excellent job. MJ helped us in the selection process. Gavin…read morecame out to measure and supplied us with a quote the next day and the price was right. He was willing to hang onto the carpet until we were ready to have it installed. Daniel and Dani came out to move the big furniture and install the carpet. They showed up on time, were very careful moving the furniture, did a great job with the installation, and cleaned up everything when they were done. They were very professional and personable at the same time. These two make a great team and I highly recommend them. You won't be disappointed with this company.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

When I went to the store to look for a new floor for my entire home, I chose a demonstration board…read morethat was just brown. I was away when my contractor installed it. To my horror when I returned, I saw that it was totally different than what I had selected. Oops they told me later, too bad you got the one that didn't have blonde streaks running through it but it's the same brand, so too bad. I hate my floor and I hate their service.

Wow. Tim did a phenomenal job! I couldn't be more pleased with my new carpet and baseboards. He was…read morefriendly, professional, and extremely patient. I had a really bad tile job done (by a different flooring company) in my bathroom and he took the extra time and craftsmanship to get the baseboards to fit beautifully. You can tell he takes pride in his work and we will definitely rehire him when it comes time to redo our floors in our kitchen and other bedroom.

Tim is an artist. We had new baseboard installed in our master. Tim was meticulous and creative in…read morehis craftsmanship. It couldn't have gone better. We love the refreshed look! Also, communication and price were unbeatable.

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

Mike was great to work with from start to finish. From our first visit, he took the time to…read moreunderstand what we were looking for, shared his expertise, and made helpful recommendations based on our needs. He made everything from selecting the flooring to payment and delivery smooth and easy. He was flexible, kind, and very understanding, and his thoughtfulness really stood out to us. We visited several other flooring shops, but this shop had some options that we couldn't find anywhere else. They also had competitive pricing and a great variety of flooring. Overall, we had a great experience!

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

I couldn't be happier with my experience working with Cottage Floors. From the very beginning, Ana…read morewent above and beyond to help me choose the right wood flooring for my home--especially with four dogs to consider! Her visit to my house to walk through options in person was incredibly helpful and showed how much she cares about getting it right. The installation was completed faster than I expected, and the results are absolutely beautiful. The floors have transformed my home. I'm so grateful for the care, efficiency, and craftsmanship that Cottage Floors delivered. Thank you, Ana, Victor, Fernando and team for making this such a smooth and rewarding experience. I wholeheartedly recommend Cottage Floors to anyone looking for quality, professionalism, and a personal touch. 10/10 would recommend. PS- Advice to people complaining about the type of service they receive: You really do get what you give. If you are patient and kind and go in with a good attitude you will receive the same. Reviews by customers that criticize workers tells me more about the customer than the store. Be kind. You have no idea what people are going through in their personal and professional lives.

Absolute fantastic experience from the time my wife and I stepped inside their showroom, Victor…read moretook excellent care and answered EVERY question we had. Fernando and his crew did a great job on the install and Ana was wonderful to work with as well - very attentive to our needs and you could tell they wanted the best for our flooring. Definitely recommend and would do business with again

All of the 5-star reviews are right on the mark! I had an outstanding experience with Jessie and…read morewould highly recommend this business. If I could give more than 5 stars, I would. We had a relatively small project--installing tile in a walk-in closet--but finding the right contractor was surprisingly difficult. We're installing a sauna at one end of the closet, so we needed flooring that could withstand both moisture and heat. I had gotten a few quotes, ranging as high as over $6,000 to as low as $1,200, and most of the contractors didn't seem to understand what we actually needed. I was feeling very frustrated but thought I should keep looking and the reviews for this business were so glowing that I thought I'd try getting one last quote. I'm SO glad I called Jessie. He immediately understood the project, provided an extremely reasonable quote, and gave me complete confidence that he knew exactly what he was doing. Communication was clear throughout and his expertise was so helpful when it came to making decisions I wasn't sure about (like grout color and tile placement/pattern). Jessie and Jose were both wonderful to work with. They treated our small project with the same care and professionalism as a much larger job, scheduled us promptly, and did beautiful work. I couldn't be happier with the result and would absolutely recommend them!

They did an excellent job installing a backsplash in my kitchen. Jessie communicated and kept me…read moreinformed all the time. They were responsive and showed up when they said they would arrive. They left no mess and covered areas to make sure no mess. I would definitely hire them again and highly recommend.

Carpet Tech Solutions will now be my go to company for my carpet and upholstery cleaning needs…read more They were not only the most affordable but the quality of work was fantastic. Their response time and communication were excellent and they showed up exactly when expected. Kudos to Jeff and Eric for a fantastic job. I have pets and after 6 years my couch and area rug needed a good cleaning. My couch looked oks as fresh and new as when I got it. I would highly recommend them if you have any carpet cleaning needs.

Great service and reasonable rates. Will be using them again…read more General carpet cleaning plus some spot removal.