They display Discontinued carpets , so you waste weeks ordering carpet then find out it's…read more discontinued.

I would give a negative 10 if I could. Unprofessional. Did not show up for our estimate…read moreappointment and Vickie has yet to return my calls. No wonder Floors Direct Carpet One is going out of business. Previous owner Don should have never sold this company to her.

Daniel and his team were absolutely amazing! We purchased specific flooring and they came out and…read moreinstalled the flooring without any issues quickly and efficiently. Very friendly, answered all of our questions and even after requesting multiple changes, they did it all with a smile. Very competitive quote. Daniel even noticed that after purchasing the flooring from Home Depot that we were given two different lots of the same product causing the flooring to not look quite the same. (Great eye on his part as we didn't even notice it). He saved us from a ton of headaches. Can't say enough good about this place. If you are in the market for any type of flooring, give them a call!

Did a great job! It turned out like I wanted it too. The colors matced every thing in my home. The…read moreinstallers put in floor before we moved in so that made it alot easier. Thank you Hannah for doing a great job in scheduling everything.

Excellent customer service Leonardo was very helpful and knowledgeable, pointed me in the right…read moredirection on choosing flooring for my bathroom

We are so grateful for the fantastic job David and David did in installing our wood flooring. They…read morewere attentive, efficient and really addressed our requests. And they are really nice guys! I would not hesitate to recommend them. They made the experience really stress-free for us.

Wow. Tim did a phenomenal job! I couldn't be more pleased with my new carpet and baseboards. He was…read morefriendly, professional, and extremely patient. I had a really bad tile job done (by a different flooring company) in my bathroom and he took the extra time and craftsmanship to get the baseboards to fit beautifully. You can tell he takes pride in his work and we will definitely rehire him when it comes time to redo our floors in our kitchen and other bedroom.

Tim is an artist. We had new baseboard installed in our master. Tim was meticulous and creative in…read morehis craftsmanship. It couldn't have gone better. We love the refreshed look! Also, communication and price were unbeatable.

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

I'm always excited when I find a good deal so decided to look at Off Price based on suggestion by…read moremy neighbor. Dominic gives EXCELLENT customer service and depending on your project, great value. He buys short ends from American carpet manufacturers at terrific prices. I needed carpet for 2 bedrooms as the rest of house is hardwood. I got great quality, fully pet stain resistant, carpet for an unexpectedly low price. His team will even move furniture for a LOW price to make it easier on you. The shop on San Carlos isn't much to look at but you'll get awesome help and samples sent to your home. I don't think you can beat this place unless you need continuous carpet for several rooms. Even then, I'd still investigate what Dominic can do for you.

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

Another great recommendation by Cole. installed large stone type lvp in my rental. looks great…read moreand wears well.

I couldn't be happier with my experience working with Cottage Floors. From the very beginning, Ana…read morewent above and beyond to help me choose the right wood flooring for my home--especially with four dogs to consider! Her visit to my house to walk through options in person was incredibly helpful and showed how much she cares about getting it right. The installation was completed faster than I expected, and the results are absolutely beautiful. The floors have transformed my home. I'm so grateful for the care, efficiency, and craftsmanship that Cottage Floors delivered. Thank you, Ana, Victor, Fernando and team for making this such a smooth and rewarding experience. I wholeheartedly recommend Cottage Floors to anyone looking for quality, professionalism, and a personal touch. 10/10 would recommend. PS- Advice to people complaining about the type of service they receive: You really do get what you give. If you are patient and kind and go in with a good attitude you will receive the same. Reviews by customers that criticize workers tells me more about the customer than the store. Be kind. You have no idea what people are going through in their personal and professional lives.

Absolute fantastic experience from the time my wife and I stepped inside their showroom, Victor…read moretook excellent care and answered EVERY question we had. Fernando and his crew did a great job on the install and Ana was wonderful to work with as well - very attentive to our needs and you could tell they wanted the best for our flooring. Definitely recommend and would do business with again

After 2 other flooring contractors left scratching their heads about our 2 carpeted staircases,…read moreJessie came with a "Can Do" attitude. He did what he promised and now it looks spectacular! They covered our stairs and our entire 4000 square foot home with the stone flooring of our choice. I've waited 3 1/2 years to post this review, certain that nothing is ever perfect. But to my surprise there have been no loose tiles and no issues whatsoever. Thank you, Jessie, and your amazing team.

5 stars is not enough. Jessie and his team from CTS just finished my master bathroom remodel and we…read morecould not be happier with his work. If you value attention to detail, customer service, and quality work then look no further than CTS. Jessie will guide you through the project and make sure it's done right. I don't normally write reviews; however, I had to share my appreciation for a job well done.