I had an incredibly disappointing experience with this scooter rental shop. I spoke to the local…read moreworker yesterday about renting an RTV, and he told us they were sold out but advised us to come in person the next morning so he could set us up with a vehicle. We arrived as instructed, only to have the same worker rudely tell us that he's the only one working there and that he never specified he could actually help us. The lack of professionalism and customer service was shocking. If you're going to be in the tourism industry, you should at least have the decency to treat visitors with respect and provide clear, honest information. This place desperately needs employees who understand their job and actually care about helping customers rather than being rude and dismissive. Having a job is a privilege--no one is forcing you to work there. If you can't be bothered to treat people with kindness and professionalism, maybe it's time to find a new line of work. Tourists come here to enjoy the beauty of this island, not to deal with unhelpful and unwelcoming service. I would not recommend this rental shop to anyone.

No! Cart broke down within the first hour. We called and told the company where we were and someone…read moretold us they would come and get us. No again! Who leaves their customers stranded? This company did! We waited an hour, tried calling them back multiple times No answer? About 2 hours later they finally answered and then said we didn't tell them where we were?! Nonsense! of course we did. We had no choice but to leave the cart exactly where we told them and walk to an area we could call a taxi. I would give them -5 stars if i could!

Peaches was awesome when we got on the water! The whole…read moreexperience was chaotic, only one of us signed a waiver but no one questioned us about that. We weren't told until the very last minute that we were required to take our shoes off at the lagoon b4 we got off the bus. We had to walk across very rough, rocky ground into deep mud to get into the kayaks. I was very worried about getting my feet cut during that. The rest of the trip was fun and the staff obviously enjoy their jobs. Thank you for a unique experience.

The tour is fine, this is my third time doing it, other companies made a better job being helpful,…read moreexplaining and entertaining

Traveled to Vieques for a 24 hour trip. Decided it would be a good experience to get a golf cart to…read moremake transportation swift and easy. The pick up from the ferry was convenient and timely - very kind staff. Once arriving to the site, we noticed another client arguing with them about leaving them with no transportation back to the ferry, and false advertising. I minded my business but eventually I understood their point. When we arrived they aggressively told me that I wasn't allowed to go into the office, and only my friend was because she was the primary driver (understandable but the method of communication about that rule wasn't respectful whatsoever). She went in and finalized the paperwork, and when returning to me she was followed by Enid who wasn't respectful or kind whatsoever. She was explaining the instructions to her only, when I was a secondary driver and was disregarding the fact that I didn't understand Spanish. I went to ask her a question and she rudely responded. What I found out later was that she was pressuring my friend to write her a 5 star review (literally taking her phone and inputting her name and a 5 star rating) which was extremely unprofessional and disrespectful. We were given a golf cart with a faulty lock and upon returning were told to only come in if we were returning the vehicle. They eventually replaced our lock after having to repeat the reason for coming twice. When it was time to return the vehicle, they told us we had no other option but to get a taxi to get to the ferry (even after promising transportation back) there weren't people waiting, there was no reason they couldn't drive us the 6 minute drive. I wouldn't recommend this business, Enid topped it all and truthfully would be the reason I seek another company in the future. The cat who hopped into our golf cart was the best part of the experience Don't book here

This place is hands down the most predatory, dishonest rental business I've ever dealt with. They…read morerefused to accommodate a 90-minute ferry delay (completely out of our control), forced us to spend nearly $200 on taxis, then cut our rental down to just a couple of hours while charging extra fees for additional hours and for everything else imaginable. This place completely ruined our family trip to Vieques. The ladies at the desk were shockingly rude, arrogant, and showed zero customer service or basic decency. The UTV was old, worn and loud, and the entire experience felt like a calculated money grab. Avoid at all costs, this place operates like a scam.

It was a fantastic choice. Business hours from 9:00 am to 5:30 pm. A standard rental day begins at…read more1 pm and ends by 12 pm on your departure day. If you are out of the business hours, the pick up will be next morning 9am. We booked one day ahead to pick up at 9am instead of 1 pm. It was worth it! Airport & Drop-off: The drop-off process is incredibly convenient. If you take the early flight, you can drop the car in a parking lot next to airport --2-3 minute walk with $25 drop fee. Work hours, they offer a prompt airport pick up and drop off. The most surprise part is I accidentally took the car keys with me back to San Juan! I was so worried about how to return her key or pay for the lost key, but Julimar was understanding I was rush to the airport. I communicated with her and shipped the keys back to her overnight using USPS, she did not charge any extra fees for that. I am trully appreciate. Vehicle Recommendation: We had a Kia, which was sufficient for most main roads. However, some roads on the island are quite rough/unpaved, so a Jeep would definitely be better, more comfortable choice for exploring. Thank you, Julimar, for making our trip so much easier. Highly recommend! The beach is beautiful in the island.

When we picked up the car, I told them we may need to extend to a 2pm drop off on our drop day and…read morewould happily pay for the extended time. They said "that works just let us know tomorrow". I texted to let them know at 6:57am we'd need the extended time and they responded with "call in morning to see" and then turned around again and said no. We'd already booked something because they said it was fine just to let them know when we picked up. Also when I dropped off the car, she tried to tell me there was new damage to the car and had to show the video I took before leaving. ALSO on the rental contract it says there is a fee for returning with sand in the car or wet seats. In a beach town.... Go with Maritza's or Segura

Excellent vehicles - 2025 Jeeps - were perfect for getting around…read more Please change the vehicle rental process to include uploading insurance information rather than asking at vehicle pickup.

After reserving a jeep 3 weeks early, Jerry's did not answer our calls the day we were to arrive at…read moreCulebra. We called 10 times. We left a message, no call back. When they answered, they told us we could not have a jeep today. We had to wait until tomorrow! We needed the vehicle: we had plans for the evening. they said we could not have a vehicle. They said it was because we were taking the 3:30 pm ferry which arrived past their business's hours! No mention until this point. Essentially, they gave us no guidance as to which ferry to take or not take, and did not answer phone calls at their business yet for three weeks knew we were coming in today and needed a vehicle.

Carlos and Kyle were amazing! They were professional and accommodating to our needs. The Pick up…read moreand drop off process was very fast allowing us to maximize our vacation time!

From the owner: Serving Fajardo, Puerto Rico and the surrounding area since 1980, Target Rent A Car is the go-to…read morecompany for well-maintained rental vehicles. We provide pristine and clean rentals for vacationers, residents, and businesses across the island. At Target Rent A Car, we aim to please! From cars to passenger vans, pickup trucks to box trucks - we rent it all. Contact us to receive an instant quote or reserve your next rental online today!

I booked my reservation online at home on Ohio. It was…read moreextremely easy to do and never had any issues in common with Carlos Jeep Rental. What I liked about the service was letting them know west time the Puerto Rico ferry would be dropping us off on Culebra. They picked us up from the ferry and drove us 5 minutes to their business location. There must have been 7 of us waiting in line to rent a vehicle. The problem was there was only one girl doing all the paperwork. This took some time and you could see every one was antsy to move in with their day. She was by no means in a hurry to get us checked in and out the door. I will say there would have been no way we could have made it to our cottage located on one of the largest hills on the island that over looked Flemingo beach. We took the off road route to get to the beach instead of being with the crowd or having to pay the entrance fees per person and per vehicle. There was no way a golf cart or even a car would have survived that fort road and I'm still wondering if it was even a road. But the jeep did us well. We had no problems with it. Or was comfortable and my girlfriend was able to connect her iPhone and listen to her music and / or podcasts. The only issue was we needed to make sure to fill the gas tank back up before returning the vehicle. We finally found a gas station near the ferry dock but there was a large line to wait. They must only have one gas pump. Plus road construction didn't help us. We had a jeep to return and a ferry to catch, so we decided to pay the rental fee for gas. I found out that the price for gas was $17.00 a gallon. Luckily I only needed one gallon. I will use Carlos Jeep Rental when I return to Culebra island.

Great service! I called them 15 mins before they closed and they picked me up and got me a rental…read morewithout a reservation. Car was great, clean, and spacious. Quick and smooth drop off of the car. I would recommend this business.

Kheizen helped us today we were in a time crunch but he is amazing and flexible to work out the…read moretimes . My first time here and made my experience unforgettable and easy ! Thank you KHEIZEN I saw some bad experiences but I think it's because they didn't know how to use it .

We initially tried to reserve a golf cart with Carlos Rental, but they couldn't guarantee…read moreavailability until the day of, so we decided to go with Culebra UTV instead--and we're glad we did! Their prices were cheaper than most, and since we only drove to one breakfast spot, the beach, and back, we didn't even have to pay for gas. The staff was super friendly, and they even offered us a ride back if we had taken the ferry, which we didn't, but it was still a nice gesture. The basic golf cart was decent--a bit slow to accelerate at first, but overall, it was a great way to get around. The rental office is just a block from the airport, making it an easy walk. Would definitely rent from them again!