I am reading the reviews here that most are not that amazing and I understand some, but also do not…read moreget others. But to each his own. I personally think that H&M is a good store. And like many there are things to improve. But when looking at the bigger picture, it is affordable and it offers things you usually pay double on other stores.

H&M is a great addition to Gurnee Mills. This Swiss clothing discounter is akin to the IKEA of…read moreretailing: quality is good but styling is superb. H&M really has their finger on the pulse of fashion trends and they bring them at an amazingly low price point. From socks ($17.95 for 10 pairs) to sunglasses ($10 a pair), I rely on H&M to deliver the goods. I had my sunglasses on a few weekends ago and my friend asked, "Where'd you get those fancy designer shades?" How cool is that? I've gotten a stylish navy blue trench coat there and found shorts on sale for amazing prices. Yesterday I found a great pair of lounging shorts for $5! I spotted a very cool cowl neck cotton pullover for my partner which was just in as well. At $29, it looked just like the one that sells for $195 at Allsaints Spitalfields or James Perse. From time to time, they will partner with high-end designers to bring a special capsule collection to the store. Right now, they're featuring French designer Isabel Marant. In the past, they've had collections by Viktor & Rolf, Jimmy Choo, Karl Lagerfeld, Versace, Stella McCartney, Roberto Cavalli, Comme des Garçons, Matthew Williamson and Sonia Rykiel. Of course, if you want to feel like sports royalty, you can find the underwear collection by David Beckham there as well. People have mentioned that lines can be long here, which is true. It's the trade off you pay for getting this merchandise. As for help on the floor, the people who work here are helpful if you can find one available. I don't mind about this so much. These aren't deal breakers for me. I've also gone here to pick up gifts for friends around their birthdays and the holidays. I always find really fun gifts from purses to hats to jewelry. It's hip and inexpensive. I love H&M.

Ladies store . Great dressing room. I decided to browse, check the sales and clearance sections and…read morelook for a deal. Staff friendly. Store clean and clear of clutter.

I like to order online and return and then shop in store. My returns can be big at times buying…read moremultiple sizes to secure that special fit. The workers have never given me a hard time with the size of the return. They are very helpful in suggesting items that you might overlook and they will put an outfit together for you to try if you want. The store is comfortable and inviting. I love the sales and coupons.

That manager, Vickie, is tops. She knows about every item…read moreTalbots carries and works quickly to find it at other stores if her shop has sold it out. She also has a great fashion eye and easily finds what would look good on you. I have never delt with anyone better at any store.

It's clear that the staff at Talbot's in Lake Forest needs to be better trained in providing…read morequality customer service. No one should ever be made to feel unwelcome or uncomfortable while shopping, especially by the very people who are supposed to be helping them find what they need. The condescending looks and attitudes of the staff made me feel like I wasn't welcome in the store and I left feeling frustrated and disappointed. It's a shame that a store that is known for quality products and customer service would treat their customers in such a way. If Talbot's in Lake Forest wants to keep their customers coming back, they need to take a hard look at the way they train their staff. Every customer should be treated with respect and dignity and heck even a welcome smile. Until they make significant improvements in their customer service, I cannot recommend shopping at this location and will drive to another location simply to avoid the negative feeling here.

Pretty disappointing experience. Rude employees. I bought what I needed, but will not be shopping…read morehere again. I very kindly asked if coupons can get piled, while showing them a sign that fell off to the ground. I did not mention it was a coupon at all but the girl at the register answered rudely that what I was holding was not a coupon... which I never said it was. Anyway, and older woman next to her quickly jumped on as well and basically yelled at my boyfriend and I saying, "THAT IS NOT A COUPON." Again not even letting us speak, she just kept saying how we stole their sign and mumbling stuff under her breath. I was asking if I can pile the 20% discount on the wall and the discounts already applied at checkout. My mistake was saying "coupon" instead of "discounts" but they never let me explain. Just rude. If they are so miserable at their jobs, maybe they shouldnt work here, but dont take it out on customers.

Everyone that works here is an absolute angel 100% I'm not going to say exactly what happend to me…read morebut something bad had happend and the manager her name started with an R helped me out so much! Like honestly go here they have the cutest stuff to. Amazing deals and again the workers are just amazing! Definitely coming back!!!

Amazing staff they clearly care about the customer went out of their way to let me try some things…read moreon after closing time. Great customer service!

I came here to do a quick return and the employee was as pleasant as a Somali pirate. I'll drive to…read moreTosa if I need to do anything in store since they can at least fake being nice there.

This sales team was so nice and great in pointing.me in the right direction…read more Very friendly!

Gosh, I'm a big fan of Banana Republic, after all...it's not often I can put on a sport jacket/suit…read moreand it fit like it was tailored!! My sport jackets are from Salvation Army, Calvin Klein, Polo but the majority are from, you guessed it - Banana Republic. And at this location - you can catch a good sale and get one for under 50 or 40 bucks - hard to believe, I know. I also skip the front section and go straight to the sale area to see if there's anything 75 percent off, and there's often a lot of stuff to choose from. The store is very well organized and you're greeted as you enter. Note: At some outlet stores in general, you won't get greeted, perhaps they assume that you can't speak English, but that won't happen here - which is good. The fitting rooms are clean and neat and it's well organized. This is one awesome location.

I am surprised this place is still open. I purchased a few suits and other items 15+ years ago. It…read moreused to be well stocked and with knowledgeable staff. Now it's basically a mini-TJ Maxx. Not a large selection of separates, prices seem to be cheaper online than in the outlet. I wanted some undershirts and same size, same style was in two different packages. One was marked down and one wasn't. I asked why and both employees looked back and forth at the two items and said: We dont know. We ended up leaving empty handed. Since the store was empty of customers, I am sure many stopped coming here as well. Really sad.

Shopped at this brooks brothers. They had a big sale going on and things were pretty cheap,…read moreprice-wise. Of course, you'd probably expect that from an outlet mall, so you'd be correct. Service was polite, and the dressing rooms were big enough to have a party. Is it like that at all Brooks Brothers? Now I can flaunt my snappy polos with their golden....sheep....logo.

Stopped in for a suit and a red shirt for the Yelpies!…read more They started their Black Friday deals early and had some great deals. The racks are full and the deals are sweet. The staff is very helpful as well.

Friendly staff , great prices too . Seems like they have more brands too.... Really like this storeread more