I felt like this place was really organized and well staffed. The people there were very friendly…read moreand offered some advice on different pieces but weren't super pushy. Found some cute pants and the lady was very complimentary. Overall cost is pretty decent, it's 60% off retail price so you get good deals.

This outlet store is at Pleasant Prairie in Wisconsin. I love this store. They have great deals and…read morea good selection of shoes. I just bought a pair of Adidas at this outlet mall at the Adidas store. I wasn't planning on buying another pair, but I couldn't help myself. My husband likes Adidas and I like Nike, so we went to Adidas first. I bought a pair of Nike shoes and so did my son. The sales guy that was helping us was so friendly and helpful. He brought out tons of shoes for my son to try on. My son is picky. First, he tried on the Jordan's, then the Kobe's, but ended up buying the Lebron's. We got it at a great price. On top of that, we got another 10% off our purchase, since my husband is a veteran. Thanks, Nike!

I absolutely love shopping here at this outlet store. The employees are so knowledgeable. The best…read moredetail about this store is that the employees do free bra sizing. It is so important that women are sized correctly so that their bra will fit comfortably. They have various pajamas, sweats, underwear, bra's, nylons, socks, and shape wear. There are many great deals with underwear packs, and sock packs. I will never purchase underwear or socks anywhere else. I love being able to save money and know that I am getting more for my money. I'm lucky because I live close by. Hanes outlet also has racks where Champion and Hanes brands are marked down in the back part of the store. These items are designed to move and priced that way. I have found deals up to 60% off on pajamas and found underwear marked down to $2.50 to $5 per pair.

I used to have a hard time trying to find a comfortable fitting bra until Hanesbrands. Sexy and…read morecute bras aren't always what I want to buy when I go bra shopping. Sometimes I just want a functional yet comfortable undergarment I could use on the regular that lasts. After a few trips here, Hanesbrands checks off all those boxes. Their bras come in a wide range of cup and band sizes so you're bound to find the right bra to fit you best. I already purchased five bras from their stores and I'll have to say, their bras are the most comfortable pairs I've ever owned. Their outlet shop in Pleasant Prairie has year round sales and the prices are pretty standard with bras going for about $30/piece. I went there last month and there was a sale going on with buy 3, get the 4th free. I ended up getting one strapless bra and 3 cotton t-shirt bras, plus a large mesh lingerie laundry bag for about $90 after tax. The sales tax of 5.5% is another nice draw to shopping here. If there is a Hanesbrands near you, I would definitely check them out.

I ordered something online for pickup at the Pleasant Prairie location. The next day, I went to…read morepick up my items. When I walked in the store it was not busy at all. I went to the pickup area where the cashier's are but no one was there. I waited for approximately 5 minutes but no one arrived. Finally someone came and she apologized and was very friendly. She checked my items and handed it over. I was able to get crew next tshirt for $8.00 piece. The shirts were normally $19.99. The quality is nice.

There are a lot of good sales going on most of the time . I love going through the clearance…read moresection. Customer service is great .

Pretty disappointing experience. Rude employees. I bought what I needed, but will not be shopping…read morehere again. I very kindly asked if coupons can get piled, while showing them a sign that fell off to the ground. I did not mention it was a coupon at all but the girl at the register answered rudely that what I was holding was not a coupon... which I never said it was. Anyway, and older woman next to her quickly jumped on as well and basically yelled at my boyfriend and I saying, "THAT IS NOT A COUPON." Again not even letting us speak, she just kept saying how we stole their sign and mumbling stuff under her breath. I was asking if I can pile the 20% discount on the wall and the discounts already applied at checkout. My mistake was saying "coupon" instead of "discounts" but they never let me explain. Just rude. If they are so miserable at their jobs, maybe they shouldnt work here, but dont take it out on customers.

Everyone that works here is an absolute angel 100% I'm not going to say exactly what happend to me…read morebut something bad had happend and the manager her name started with an R helped me out so much! Like honestly go here they have the cutest stuff to. Amazing deals and again the workers are just amazing! Definitely coming back!!!

Today I was in Torrid right when it opened. Amanda( she's from the Bloomingdale's store) and…read moreMelanie( from woodfield) both extremely pleasant and BOTH incredibly willing to help me. They even explained how they were new to this location filling in but would be more than happy to assist with whatever I needed help with. And they did. Would I shop here again? YES... only if these two individuals are there to help. They didn't miss a beat, made pleasant conversation, helped me find exactly what I was looking for. Great attitudes for two people who e come from a long way to make sure this store was opened and ready to rock and roll right on time!!! Kudos !!!!

I am an avid Torrid shopper. I frequent this location as well, as others and shop online. The…read moreservice of the McHenry location has been on the decline for years. I always have looked past it because I like the quality of the clothes. Today however I had an incident that may make me not return to the store or even support Torrid further. I am in the store and purchase an item. Then I ask the girl checking me out if they price match the online prices. At this point the sale is complete. She says they can but I would have had to do it before checking out. So I ask about exchanging the item for the lesser price. The manager comes over and says something about no they can't do that because of how the receipt runs in the system. So I left the store, I then turned and when back in to just return the item...I was told no, I can't return the item because their system won't have it processed for 24 hours. I left very frustrated. Number 1 that is the worst possible policy. So you mean to tell me if they made an error and rang something up twice and I catch it after I check out, they can't correct it for 24 hours? I find that hard to believe. Number 2 I called another store and was told the information I was given by the always unpleasant manager in McHenry was a LIE!! So needless to say, trying to scam your customers doesn't gain you any.

It's Hot Topic what can I say, BUT they would give the shirt off their last mannequin to ya if you…read moreneeded it. I got THE LAST Venom shirt from here on a mannequin, and a Hello Kitty belt buckles and skull buckle ordered. Fun place 4 sure in here, as any Hot Topic really.

Look, I'm not some emo kid cutting myself just to feel pain, I'm a damn near middle aged man that…read morelikes to wear comic book T-Shirts, so I only really know about one area of the store, and that area is pretty cool. I dig that they started to carry the We Love Fine Marvel Comics line of T-Shirts. I saw their X-Men shirt and had to have it immediately, and luckily, they had it in my size. This seems to be a problem here, they have plenty of small sizes but barely anything for the chubby guys who actually read comics. I did luck out and find a Ninja Turtle shirt in my size as well. Start ordering bigger sizes!

While venturing into the store, I noticed there was little garbage and was clear from any hazards…read more Once in the store, I noticed the display of seasonal and kids cheaper priced items to the left and customer service to the right. Great set up! My whole visit was to grab the Two Faced mascara for my daughter. I had the pleasure to speak with Jaelyn, who assisted me with getting the best type. Jaelyn was kind and helpful. Much appreciated! My daughter loves the product and it looks really nice on.

Went to the Starbucks here and their employee, "Shadow," was horrible! She kept rolling her eyes…read morewhile my friend and I were ordering, and even more so when the cashier were making small talk. She even interrupted me and the cashier's conversation! I can't imagine how she treats her coworkers when customers aren't around.

We went on a Sunday afternoon with an appt at 1pm. The only hiccup was they would not find our…read morereservation in their system although we received an confirmation email regarding our appointment. But since they were not very busy, we were helped by the formal wear manager, Dave. He was very friendly, easy going and fun to work with. I would recommend him to anyone looking to get fitted. He gave us suggestions and what styles would work with what. We went with the Vera Wang Tux for the wedding. The slim fit fitted well on my Fiance. Since my bridesmaids color is Tiffany Blue, the Gray went perfectly with the color (for the groomsmen). Depending on the designer and add ons, ours came out to be about $200ish for 1 tux rental. The whole process took about 30mins since i already have a few tux styles picked out for him to try. Before you leave, they require a $40 deposit (groom only) to secure the date and rentals with everyone. Each groomsmen will have to pay a $20 deposit. I will update this again once the wedding is over!

Last night we went to the Gurnee location to purchase two suites, shirts, belts and a pair of…read moreshoes. It was the worst experience ever. We have worked with the older gentleman before, and he has always been fantastic and very knowledgeable. Unfortunately, he was working with another customer and was not able to assist us. We got a young man that finally came over to help. His attitude was demeaning, and he acted like he was being inconvenienced by our presents. We were told by the older gentleman when he walked by to get the other customer something that if we needed suits to be altered before three weeks' time that they could not do it and that we would need to take them to a tailor in the mall or over to the Vernon Hills location for alterations. After working with the younger man and feeling demeaned by him we had our suits and ties, but not the other needed items. We waited at the checkout counter for a good amount of time to purchase our items, but no one came up to check us out. We finally left the merchandise on the counter and left feeling demeaned and very mad/upset about the whole experience and wanted to not get what the needed. We went to the Vernon Hills location and had a wonderful experience working with a gentleman named Ken, he got us everything we needed, and our suits will be ready on time. It renewed our faith in customer service and the time and care needed to help men that might be coming in out of their comfort zone of having someone evaluating their fit and sizing as they get fitted for an expensive purchase. In the end, Gurnee you need to do better. Vernon Hills nicely done!