Honest, Reliable & Truly Went Above and Beyond…read more We cannot say enough wonderful things about Dan Only HVAC! Our air conditioning died in the middle of the night, and with the extreme summer heat, my daughter dealing with chemo and us as seniors, we were in a really difficult situation. Dan and his team made us a priority and went out of their way to get to our house ASAP. We truly felt like they came to our rescue when we needed it most. What impressed us even more was their honesty and integrity. In a situation like ours, we could have easily been taken advantage of or ripped off by a large commercial HVAC company, especially with an emergency repair in the middle of the night. Instead, Dan Only HVAC was completely fair and transparent with their pricing. They could have easily charged us much more, but they didn't. Dan and his colleague were friendly, professional, knowledgeable, punctual, respectful, and incredibly thorough. They explained everything clearly, answered all of our questions, and gave us honest options without trying to pressure us into unnecessary repairs or replacements. It is incredibly refreshing to find an HVAC company that genuinely puts its customers first. Their fair pricing, honesty, reliability, and quality workmanship really set them apart. When your AC goes out in the middle of the night, you need someone you can trust--and Dan Only HVAC was exactly that for us. We are so grateful they came to our rescue and treated us with such honesty and respect. If you're looking for an HVAC company you can truly trust, we highly recommend Dan Only HVAC. Five stars without hesitation!

AC running, but not cooling. Called Dan only for service on many great reviews…read more Came within the hour while it is 114 outside and 85 inside. Solved my issue quickly, house is cooling nicely. Dan's son James and junior did a great job at a fair price and no upsells. Thanks guys

I have used this business twice a year for about 10 years. I've never had a complaint. Reliable,…read morefriendly and good at what they do!

Disappointing....wasted my time and spent days waiting for nothing. Since I use them for my home, I…read morehad them come out to assess my commercial building and provide a quote. Technician came to assess the place and said the office would contact me with the quote. Never heard from them at all after his visit. I guess if business is good, they don't need my business. Had to call another A/C company. Lost my personal business too as a result.

Timos was Fantastic!! I had one company come to my house…read more (since I had a coupon) and to see why my AC was not up spreed...they explained the problem ..charged me $725 only for my AC to go out again after 12 hrs... I called again.. they came back out got it running for only another 12 hours. Called again!! said it would be 10 days before the next service.... My neighbor said to call Timos which it did.. they came out right away and fixed my problem (which the other company said they had done... which was BS.....Timos had me up and running in an hour. I bought a yearly contract with them... 5 company for sure. I Highly recommend them.

Kimberly, unfortunately your response continues to focus almost entirely on my tone during the…read moretelephone call while failing to address the core issues raised in my initial review. I still dispute your characterization that I "immediately mocked" your employee, used "aggressive language," or engaged in "abusive behavior." I was certainly upset and frustrated, and I have never denied that. I was standing in a house that had exceeded 100°F during approximately 115°F desert temperatures after your technician had just assured me that I would have functioning A/C throughout the night. The central issue concerning Nicholas has also been misstated in your response. I have never disputed that Nicholas diagnosed the Lennox S40 thermostat as the likely problem or that he placed the system into test mode. The issue is that Nicholas specifically reassured me before leaving that the A/C would continue running cold THROUGH THE NIGHT and into the following morning, until he could return with a replacement thermostat. Approximately ten minutes after he left, the system stopped because the test cycle ended. That is the critical point your response still does not address. Had Nicholas simply told me, "The system is in test mode and will only operate temporarily," there would be no dispute about what occurred. Instead, I relied upon his specific reassurance that I would have cooling throughout the night. This is the key failure here. Your response also fails to address several other important facts: * Why did the A/C stop approximately ten minutes after Nicholas left when I had just been reassured that it would continue operating throughout the night? * Why did your employee laugh while I was distressed and attempting to obtain assistance? * Why was I subsequently told by you or other management that the employee laughed because she was "nervous"? As if that excuses her unprofessional behavior... * Why was I told by Nicholas that a technician would return the following morning with a replacement thermostat, only to have that service canceled? * Why has there been no acknowledgment by Timo's that I had to obtain a hotel room for a number of nights because my house remained unbearably hot after the temporary cooling failed? Your explanation that your employee repeatedly apologized also does not address the fact that she laughed during the conversation. Regardless of whether, as you or another manager later told me, she laughed because she was "nervous," laughing while a distressed customer is explaining that he has been left without A/C in a house exceeding 100°F is inappropriate and unprofessional customer service. I also welcome your preservation of the COMPLETE telephone recording, including the entire context of the conversation, as it will reveal your employee laughing at me over the phone while I was upset while being stranded in my very hot house with no A/C. I was upset, but I strongly dispute your false characterization of my behavior as "abusive". The recording should demonstrate not only my frustration but the circumstances causing it and my repeated attempts to get assistance after the solution your technician had just assured me would last overnight failed within minutes. Timo's was certainly entitled to decide that it no longer wished to do business with me. That is not the central issue raised by my review. The issue is what occurred BEFORE that poor business decision: your technician reassured me that I would have A/C overnight; the system stopped approximately ten minutes later after he left my residence; I immediately called Timo's for help; your employee laughed during that conversation; I was left without functioning A/C in extreme desert heat and had to obtain a hotel room for several nights; and the promised replacement service was subsequently canceled. Fortunately, Comfort Air in Thousand Palms subsequently came to my home, replaced the Lennox S40 thermostat, and restored my system to normal operation. Their staff was knowledgeable, courteous, professional, and concerned about resolving the problem. I still stand by my reviews and my description of my horrible experience with Timo's Air Conditioning & Heating. Rather than continuing to falsely characterize an understandably frustrated customer as the central problem and deflecting any accountability, I would encourage Timo's to address the specific service and customer-care issues outlined above. Those issues...and how they were poorly and unprofessionally handled...are the reason I wrote my reviews.

The Service gentleman, was Christian! He was punctual, professional, courteous & did a wonderful…read morejob replacing our bedroom ceiling fan over our Cal King bed, with an ordinary 12ft ladder, He was the best! Thx so very much Leona Strong

5 stars I had an excellent experience with See the Light…read more The service was fast, professional, and of very high quality. Michal and his team are extremely responsible, punctual, and truly know what they're doing. They patiently explained every step of the process and left everything working perfectly. You can tell this is a company that cares about its customers and doing a good job from the first contact. I highly recommend them if you're looking for a reliable and well-done electrical service. Thank you, See the Light, for lighting up my home and giving me so much peace of mind!

I had an Electric Company come out to my house to give me a price for installing a watering timer…read morewhich I had already purchased that conserves water. The employee of this electric company produced a 3 ring binder with charges that he had to get approved before starting the job. All he had to do was disconnect the existing timer and put this one in its place. The estimate was well over $600 ! I ask him to get off my property! I then found Hegge Electric and had him come out to estimate the job. His price was 1/3 the price of the 3 ring binder company and he did a fantastic job! Everything was done to my liking and he cleaned up everything perfectly. I would recommend this fine company to all my friends and business associates in the future.Please understand that I do not know Mr. Hegge nor have I met him.

Spoke with the receptionist and had a very negative experience…read more She was curt, rude, and made assumptions right off the bat that had nothing to do with what I was ultimately inquiring about. I guess if that's what you're looking for in customer service, this is the place for you.

There is never a good time for the HVAC system to go out in Palm Springs...When it did, we wanted…read moreto ensure we got "apples-to-apples" quotes on a new Trane system. All Knight is one of a few certified Trane specialists in the area that we contacted. April provided a detailed, written quote listing everything we needed for a complete system. She arranged for someone to come quickly to inspect our unit, and provided the quote, all while she was out of town, and on a weekend! The caveat here is that it is a WRITTEN quote. Some of the others provided verbal quotes which made me wonder if it was really the model of AC and furnace we wanted, and whether or not it included a new electrical line set. April was also patient with me in providing detailed answers to my questions about the product. No upselling. Installation was done in the same week and the team of installers were clean, attentive and polite. This is a company that we want to continue to do business with based on their professionalism, honesty and hard work. So, when the maintenance/warranty program ends on the new system we will sign on to their annual maintenance program because we feel we can count on them.

Love this company, have been a customer for over 15 years. Their employees are knowledgeable,…read morereliable and fast. Have never had any issues with new system they put in. They even send reminders for seasonal maintenance.

I was having a problem with the power shutting off and coming back on, on it's own, in one…read moreparticular room in my house. I called Timo on the recommendation from my sister in law. I'm glad I did. Timo arrived, promptly, and after I explained the situation to him, he methodically checked all the switches and plugs, went through a series of tests in the breaker box, and figured out what the problems was. This was the work of a journeyman electrician. He finished up, cleaned up the areas he was working in, and charged me a very reasonable price. I am impressed, and will be using Timo and Progresso Electric for future repairs and projects.

10/10! Juan and coworker resolved lighting issue efficiently a few weeks ago. Professional and…read morefriendly! For any future electrical issues, we will call Progresso. Highly recommend!

Been using Arnold's Air Conditioning for a long time probably over 10 years. Every time I call him…read morehe gets back to me quick and tries to fit me in whenever possible or as soon as he can get to my house. He's always fair and reasonable. Never any surprises. I highly recommend using Arnold's Air conditioning and his is a fantastic crew. They always do a great job.

Arnold's guy left the wire undone and ac not working. My unit was working but heat wouldn't go…read moreabove 72 now heat and ac no working and Arnold told me to take him to court!!! I do not recommend. Very unprofessional!!!!