Excellence service. She's the best…read more I recommended Lily to three other people already. Excellent tailoring quick service. No hassle.

Horrible customer service. Truly appalling. Staff is so rude. Also time for a simple hem is insane…read more- 15 days? Wtf?? Don't go here!

The owner of the business took my granddaughter's wedding gown on August 23rd to alter. She…read morepromised it would take 2 months, my granddaughter is a size 4, so there was little besides hemming and bustle to do. We had an appointment for Saturday November 15 and when we got there the door was locked but hanging in the window, in the sun, was my granddaughter's dress. We waited approximately 25 minutes for her to show up only to have her say "why are you here?" When my granddaughter reminded her of the appointment which was scheduled on the same day as a party for the couple that evening Jerusia said "Oh, now I remember". But she hadn't touched the gown !!!! What followed were a series of excuses culminating in total rudeness. When my granddaughter said "I have no confidence that you will get this altered before my wedding in January, I am taking it back" she replied "You'll never find anyone to do the work in such a short time!" The final horror was when my granddaughter asked for her $200.00 deposit back and Jerusia refused !!!! How can anyone stay in business like this? And how can anyone have confidence that leaving a garment with her is safe? All of the reviews here are at least three year's old, clearly she no longer cares about her reputation. DON'T GO THERE, SHE'S A LIAR AND A CHEAT. SHE ONLY ACCEPTS CASH AND WHO EVER HEARD OF A $200.00 DEPOSIT BEFORE ALTERATIONS ARE DONE......SHE HAD MY GRANDDAUGHTER'S VERY EXPENSIVE WEDDING GOWN.

J's specialty is dresses for sure. I've had several shortened from long to short here most recently…read morea tricky ruffle layered one. And they have all turned out great. She can typically do the work in a week. One time she crocheted a strap for a clutch I bought upstairs. I've been super impressed with her work. Will definitely be coming back even though it's a bit of a drive for me.

I had such a wonderful experience with Sew True! They were professional, quick, and incredibly…read morekind. This was my first time ever having something altered & they made me feel so comfortable and reassured every step of the way. They were knowledgeable, friendly, and did an amazing job! I'm so happy with how everything turned out and will definitely be coming back for any future alterations. Highly recommend Sew True!

Walk-in service. Friendly service. Alterations perfect. Worth the wait. Convenient location. Two…read moreblocks from the ocean. Walk to the beach a minute before heading out. Prompt attention. Leave satisfied.

I have used s services a couple times and it has been wonderful.No complaints always a pleasure to…read morespeak with him.Very professional and friendly

I had vintage jacket with surgeons cuffs that needed to have the sleeves shortened,Mariano was the…read moreonly one who could do this.Great work on my blazer,looks like it was custom made just for me,Thanks Mariano.

THE BEST EXPERIENCE EVER. I was so upset about my halloween costume not fitting and she taught me…read moreto sew one on my own. Halloween was saved! I learned so much and felt so confident about being able to sew on my own now! She is patient, kind, and very informative! So worth my money!

I initially had a positive experience and had one garment altered by Olga. The work on that item…read morewas good. However, after going to see her for the last few alterations appointments, I was repeatedly turned away saying she couldn't do a simple hem and waist adjustments to two skirts and a pair of pants. Then during one of the last appointments she kept saying how this isn't her main job and how she is frequently out of town and I'm confused as to why she is saying this stuff to me because she has two rooms dedicated to this business in her apartment and a website and enough yelp reviews where it appears to be a dedicated business. Also, during one of the appointments she flat out asked me, "doesn't the store or designer you bought this from do alterations for free?" And for that particular designer piece...I did confirm that they do free alterations but they do not have a local storefront on the west coast and I'm not flying out to NYC just to do alterations at their flagship store. To me, that question was rude. If there was a store nearby, of course I would take advantage of a free alterations service but again, I'm not flying to NYC to alter a single item. Furthermore, I'm bringing my business to YOU. You would think a business owner would be grateful for business. When I reached out again today to set up an appointment, I was ultimately told she had decided not to accept me as a client because she was not comfortable working on expensive clothing. I appreciate the honesty and would rather someone be upfront than take on work they aren't comfortable with. However, I wish this had been communicated earlier, as it would have saved both of us time after multiple attempts to schedule additional work. If you have higher-end designer clothing, it may be worth asking in advance whether those types of garments are within their preferred scope of work. I think it's interesting though that she does wedding dresses which are significantly more expensive than the items I brought in. P.S. After I pointed out via text message that she has worked on alterations for wedding dresses, which are often significantly more expensive than the designer clothing I brought in, she replied, 'You are right, accept my apologies." 6/26/26 update - After Olga's response below I wanted to add this: Thank you for your response. However, I do want to clarify that the last item I requested included a simple hem and a slight waist adjustment on a pair of pants (they were not expensive by the way, I can show you the receipt). You allowed me to return a few times to your apartment where you do fittings with 3 separate items wasting gas, time, and effort only to turn me away each time. That request contributed to my confusion about the explanation I received. I wish this had been communicated more clearly from the beginning so I could have found another alterations specialist sooner. Again, I want to repeat all of these items are significantly below the price of a wedding dress which you seem to alter quite often based on your reviews so your response stating you don't like to alter expensive items seems....far-fetched.

I am so glad Olga is back in town!…read more Olga is professional, has clear turnaround times, reasonable in pricing, communicative, and does not hesitate to make expert recommendations. It's always a good idea to have a seamstress on speed dial, and I would (and have) recommend Olga to anyone in need of tailoring services!

Amazing service at an amazing price! The Puerto Rican lady is incredibly warm, friendly, talented,…read moreand knowledgeable. I always enjoy bringing my clothes here. Best in Town Cleaners 2771 Monument Rd Jacksonville, FL 32225 United States

Ruined pants , customer service was aloof, rude and not respectful. Expensive pants with no…read moreproblem with cleaners before until the color was 4 times lighter in the seams of the inner legs and the back of the pants. Ruined , very disappointed , will not be back .

I am thrilled to have found Always Sew Fun! Maria has been wonderful to work with and she did a…read morefabulous job on the alterations I needed. Communication, turn around time and fair pricing were all fantastic! I would highly recommend Always Sew Fun and I plan to use her for all my alterations.

I am so happy that I found Marina! A good affordable seamstress is hard to find. Marina did an…read moreexcellent job altering my dress. It fits so nicely! She was quick, caring and meticulous. I will definitely call her again!

Had a great experience getting my wedding gown altered here! Was able to make great customizations…read moreand the price was reasonable.

Be careful of the ladies at Lee's! I brought in a top for a simple alteration: shorten the hem and…read moremove some buttons. I was quoted $20 ( which I thought was a lot ) as I was told the hem was curved at the back. Fair enough. I gave them my card. It was swiped. I signed- STUPIDLY not checking the bill. I was charged over $44!!! Wow!!!! Scammed!!!! I only discovered it when I was going through my credit card statement. When I collected the top, I pointed out that I had been overcharged. ( I thought it was a genuine error.) I told them they had quoted me $20. They denied it- I was basically called a liar. Wow!!! Great relationship building for a first time customer! When I said I had learned a valuable lesson - definitely worth $20- and that I would NEVER return- they were quite complacent. Later the owner called and offered me $10 off the next time I came in. WOW! I'm sure their work is fine- but they clearly have no idea about customer service!!!