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    Ruby Tuesday

    2.1 (72 reviews)
    ModerateBurgers, American, Salad
    Open 11:00 am - 11:00 pm
    Updated 2 months ago

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    Salad bar!
    La'Krista D.

    This location honestly should close permanently or atleast for a while until they can figure things out. Staffing is an issue, cleanliness is an issue, customer service is a huge issue. A family of 7 waited for 30 minutes ahead of us was not greeted until we went to go get help. Passes several times no one addressed them or us. Finally got someone to come and they told us they couldn't seat the 7 but they could seat the groups of 2, 2, and 1. They couldn't even split the group of 7 up just turned them away after waiting approximately 45 mins at this point. They proceeded to seat people after but the experience grew more horrific by the second. The entry point salad bar was dirty, nasty and screamed cross contamination! They went to seat us but after the experience prior to us being seating, short staff and horrible customer service we decided to not chance it. The manager was on site but nowhere we could find him to see what was going on. This was a horrible experience.

    Dust pan in direct pathway to patron dining area.
    Bauss U.

    Our family (of 6) and I arrived to this location for Sunday dinner when the female greeter (if that's what you want to call her) with the cornrow braids told us it would take 15 minutes for seating. Note: there was no crowd. Upon arrival we had waited almost 7 minutes before being acknowledged. After 11 minutes I went up and asked her what was her estimated time for us being seated because she was doing nothing but standing at the podium and barely greeting anyone or checking on status of our table. With an obvious attitude she replied, "I told you it would be 15 minutes and it's only been 10 minutes! It will be another 5 minutes." She then told a coworker about my inquiry and added a few smart remarks. As the coworker walked away, she looked at us and smiled. 18 minutes later- we were seated! Note: She had already seated 2 more sets of patrons before seating us (they came after we had arrived). She definitely needs so customer service training. When we were finally seated, the table was sticky (luckily I had Clorox wipes). I must say that I'm proud of myself for giving this little girl grace because her attitude was that which could have incited an altercation if it had been another person. Our server Gabby was very sweet and helpful. She's the only reason the rating I give is as high as it is. But even she was all over the place overworked and not able to give timely service. I did also ask her who the manager is because I was going to report the "hostess" experience but I learned that the manager was very new to this location so I gave extended grace. The bathrooms were filthy and OSHA violations everywhere including this dust pan obstructing a walking path in the dining areas. The red scrubber for the toilets contained soil and excrement from the toilet was under the sink where you wash your hands. According to my family who had them the ribs were good as were the fries and wings. The bourbon salmon was slightly under in the center. The grilled zucchini was mushy and wayyyy too much butter. You could also tell it was cooked on the same grill as the meats- cross contamination on deck! Oh and definitely DO NOT order the Mac and cheese! Noodles under and the gross cheese sauce used inside was definitely not for the pallet. Only sprinkles of cheese on top for a "crust." They were out of ingredients and condiments and apparently had been for a while (shrimp cocktail sauce, pork chops other meats). The best parts of our meal were the salad and the libations/cocktails. This location should definitely be on the hit list for closure. I believe Ruby has seen her last Tuesday. And I agree! Very disappointing. Definitely will not be returning and will be reporting this locale to OSHA and the health department

    Broccoli Cheese Soup
    Diana L.

    I should have checked Yelp before we stopped to eat there. It was dismal, from the interaction with the hostess to the food. We walked in and had to wait for the hostess to show, then her opening statement was "only three" not hello not how are you. The booth we were seated at had one side fully covered in blinding sun light. We lowered the shades ourselves. Took quite some time for Breanna our waitress to show. She was friendly and is probably very sweet but fast no, professional not. We opted for salad bar .... I wonder what the secret is to remove all flavor from everything I put on my plate. On the flip side the crackers were so salty they were bitter. The only option for soup was the broccoli cheese soup, it took forever to get it. We were told the soup of the day vegetable beef? Was not available, they ran out, however it sounded it was the soup of the day every day. We had to ask for refills several times. For $18.16 including tip this was totally disappointing. Soup, salad and water need to be really good for that price. What I had barely rose above awful

    spinach dip was very oily, mozzarella sticks had no cheese at all. overall visit was bad

    Kids Menu on 1-16-2020

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    4 years ago

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    9 years ago

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    5 years ago

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    15 years ago

    Very nice decor and atmosphere. The food was decent and the service was great, but nothing to write home about.

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    9 years ago

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    11 years ago

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    Excellent! Can't wait to have you back, Mike. :)

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    Page 2 of 2

    Ask the Community - Ruby Tuesday

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    This place has wonderful food service and ambience here. I remember long time ago.This used to be a…read morepoutine place until that they went out of business. But their food is wonderful. First time here, I had the burger fries and a drink called peach passion and let me tell you it was the best I've ever had. It's always Easy to be able to order through UberEats so that way you're not waiting long for your food. But let me tell you it was so worth it.

    Stopped by on a Monday afternoon around two pm, there was a couple on the patio and another couple…read morecame in after me. There was music playing but I had my headphones in after I ordered. I was greeted after standing there for a min by Shulindra, she was kind, gave me some recommendations. I went with the Cajun Turkey BLT which came with fries. I wanted the green apple lemonade but they only had the blueberry and it was alright, basically Kool aid imo. They were out of a few things actually but that BLT wasn't anything to write home about. I honestly thought it was going to be a turkey bacon LT, not a BLT with turkey slices so I was a bit disappointed. The lettuce and tomato were really fresh but there was nothing Cajun about it. I ate every bite for the $16 I paid for it! The fries were pretty dry, similar to Popeyes.. I guess I'd go back to try other items.

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    Service- from getting in through the door and getting out, the service is exquisite! Jaclyn was…read moresuperb and very thoughtful. Food- OMFG. The Australian Wagyu filet mignon (see my pick) is top notch. Cook to order (medium) and soft and delicious. The Australian Wagyu tasting it is very good as well!! You use the "lava" stone and you cook it to your own liking. Drink- the cocktail (forgot the name) is like a show stopper! Ambiance- it is fancy and yet, very relax!! I will return :)

    My friend recommended this place, so I checked it out for my birthday dinner and left not only with…read morea full stomach, but an amazing experience. They have a valet system, so no worries about parking. Staff have been very professional and friendly, so 5/5 stars for that. I ordered the 8oz filet mignon, medium rare. Steak was seasoned and cooked perfectly! It came with asparagus and mashed potatoes covered in a crispy layer of batter, which all complimented the steak well. I tried their tuna tartare, which had an interesting take on what the tuna was served on. I've always been used to tuna tartare being accommodated with bread, but this was sushi rice compacted and covered in some light batter. Felt like I was eating tuna sushi. Apply some of the sauces it comes with and seriously was fantastic. I also got to try 4oz of their Japanese A5 Wagyu. Super expensive; $80 dollars for four ounces, but worth the experience. You cook the thin pieces over a hot stone and apply some of the seasonings like salt it comes with. I cooked each side for about 30 seconds, sprinkled some salt, and it melted in my mouth! I ended my meal with their carrot cake and it was moist, not overly sweet, and had a great savory taste. I really enjoyed my time here and certainly will be back again. There is a bar and at the back of the restaurant, you can see the baseball field. Restrooms were clean, but only one stall from what I've seen in the men's room. Overall 5/5 steak house experience.

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    This restaurant is in a high end shopping center but I found it to be very mediocre. The menu is…read moreuninspired. Not bad. Just nothing to write home about. I'll tell you what made me unhappy. We were there on a 95 degree day. When we were seated our waitress brought us a carafe of water and 2 glasses. Room temperature water and no ice. I asked for ice and she brought us a cup of ice. Not really enough for 2 people and it melted down as soon as I poured water over it. I figured that the only way I would get ice was to order a drink, so I ordered ice tea. That usually comes with ice. Right?? Well our waitress said that she had to brew me a fresh cup of tea which when you pour that over ice the ice melts away and again I had a glass of room temperature tea. I couldn't get a cold drink here to save my life. And did I mention that it was 95 degrees out? My wife ordered a Rubin sandwich, not realizing that it was a spicy sandwich. One bite and she was done. She doesn't like spicy food so I traded her for my simple bacon egg sandwich on a bagel and I had her spicy Rubin. And it was spicy! They had a mustard that must've been made with jalapeño and if you like heat, you will like this. Plenty of parking. Full bar. Clean restroom. Very average.

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