I really enjoyed the food overall and I love Pad Thai. Most of what I ordered was delicious. Unfortunately, when my Pad Thai came out, it was made with thin spaghetti-style noodles instead of traditional Pad Thai rice noodles. I brought it to their attention, but instead of acknowledging the mistake they argued that it was correct. It was obvious the wrong noodles had been used with veggies and withany type of peanut sauce, so I ended up eating around them. The food itself was good, but the customer service was disappointing because of how the situation was handled. I'd still recommend giving this place a try, but if you order the Pad Thai, just double-check that it comes with the correct noodles. The ambience was cute like a little mall store vibe, but I just can't get over how those noodles tasted. They didn't even taste good! read more

Ruby Thai Kitchen - Pad Thai Box - Thai Near Me - San Bernardino, California

Decent. Nothing special. I was at this mall because of Beyond Wonderland, which I was attending, and I swear everyone at this mall is so unwelcoming. The man who was prepping our food was so cold and unwelcoming it almost had me leaving the spot. Luckily the lady manning The register was pretty cool. She was kind and helpful. Food was eh, okay at best; I would never choose this place if I had better options moving forward. Their iced teas are all premade and have so much sugar I could not drink it. We drank it only after pouring tequila in it that we had for pre gaming purposes before we got into the festival. Probably never stopping here again. read more

I gave this location two stars mainly because, although it was fairly clean, the customer service was very disappointing and the food was just average. I ordered the teriyaki chicken, which tasted reheated and was quite hard -- definitely not fresh. When I placed my order, I asked the young man at the counter if I could get Combo C but have the shrimp placed in a separate container since my daughter is allergic to shellfish. He told me that he couldn't do that and that everything had to go on one plate. I explained the allergy concern, but he still refused, which I found frustrating and concerning. Because of that, I had to change my order to Combo B. The food overall was okay (about a 6/10), but the lack of flexibility and understanding around a food allergy really impacted my experience. I hope the management considers improving both customer service and how they handle special dietary needs in the future. read more

Ruby Thai Kitchen - Ruby Thai - Thai Near Me - San Bernardino, California

Located inside the Inland Center Mall food court. This is my second time trying this location. The first time we tried 2 combo with pad Thai and the chickens, I remembered it was pretty decent, I can't remember if I took some pictures, but I also don't know why I didn't leave a review then. Anyways, we came back and gave it another go. We got the 3 combo items this time. We got the premium fried rice with veggie and shrimp, the mango Chicken, the BBQ Thai Chicken, and the shrimp as our third. The shrimp was additional dollar. Then we also ordered some fried dumplings too. The portion was very generous! The chickens were great, coated in sauce thoroughly and goes well with the fried rice. The fried dumplings were crispy. Overall a pretty good Thai fast food in a mall. You'd get your bang for your bucks here. The staff were friendly and again, generous with the portion! read more

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TOUGH CHICKEN :( I'm thoroughly disappointed with this Thai joint as the chicken was so tough it hurt my mouth and was hard to chew. The chicken was covered in its usual Thai sauces but not even that could soften up each bite I took. I don't like when food is sitting all day long in a warmer, it's such a shame that this place does this. The Thai noodles were pretty good, not the best but tasty enough. My Mom ordered a seafood soup and it was all noodle, no broth nor enough shrimp. The guys up front were professional, despite being introverted. I was happy with the customer service. Additionally, service was fast and the tables nearby were pretty clean. I'd likely not return as I don't like having trouble eating my food, however I foresee this place improving in the future. read more

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Food is good. Friendly staff. Love the spring rolls. Sometimes the curry noodles are hard and crunchy from being left out too long but when they are fresh they see bomb. Definitely recommend read more

Ruby Thai Kitchen - a takeout container with noodles and chicken - Thai Near Me - San Bernardino, California

Kind service and clean area. Noodles and rice bland and kinda disappointing. The mango chicken not bad. read more

Ruby Thai Kitchen - noodles and meat in a styrofoam container - Thai Near Me - San Bernardino, California

So Much Delicious! What a great place to eat! We decided to eat here on a whim after Mongolian Barbecue was busy, and we didn't want to wait. I am so glad we did. The food is fantastic! I can't even begin to describe how happy it makes me to eat here every time I go to the mall. The selection is excellent for a small food court restaurant, and there are plenty of vegetarian options. The staff is so nice! They'll let you try most things before you get them if you're not sure. I can't recommend this place enough! Try it - you won't regret it! (You'll LOVE it!) read more

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It was the worst Thai food I've ever had! I got the Tom Yum, but it didn't taste like anything! Also, who adds flat noodles to their Tom Yum? It would have been better for me to eat some cup of noodles! It almost looked like PHO! Trust me, I get it! Even though it's in the mall food area, please take the Thai word out of the business name. There's nothing Thai about it! Call it Ruby's Kitchen! Instead! read more

Located in the food court of Inland Center Mall. It is next to the pizza place. They offer free samples of the food you want to try. The food was ok. Nothing really stood out. My friend ordered the one entree with rice and the noodle. He said it was alright. I ordered the Thai tea that was supposed to be discounted, but the guy didn't give us a discount on the Thai tea. The guy said that if you order a combo, then a medium Thai tea is 3 something dollars and we can just pay the difference if we want to upgrade. He still charged us full price of 5 something. The customer was nothing special as well. They were rushing us for no reason. I understand if they had a lot of customers that time, but no one was there. I didn't manage to take a picture of my friend food, but I will comeback and give them another try. read more

Ruby Thai Kitchen - Thai tea - Thai Near Me - San Bernardino, California

Hi Great flavor enjoy your food 100% Teo Martínez is amazing men for costumer service Please owner or supervisor value the work do this person... On future I know He have a potential service for you business.. Come and check why you numbers on sales change when he is in front invite any person is walking read more

Amazing service! Fast paced on going workers! Kind well mannered owner knowing his rights. About the food well their orange chicken it's a must try! Also noodles are originally chowmein and chicken well I mean chicken is chicken am I right? It was good. read more

I feel like I been robbed because the guy/cashier didn't tell me the right price. I was there with my 2 small kids. And they were eating ice cream in the table so when I order I have to keep looking at my kids table. I told the guy I want the tom yum side dish (it says on the wall there $5.95) and one Thai tea. I just handed my credit card , and without looking again the receipt I went back to my kids table. And today I found the receipt it's $12.59 for the tom yum soup. Well.. part of it it's my mistake but I didn't know if they tricked the customer too(taking advantages). Never eat there again. (I looked up again, there's no $12.59 soup in the menu). And look how he put it the thai tea price 3 @ $1.00 = so what's the real price? $1 or you just marked the price $3??? The taste is just okay. Nothing special. The $12.59 soup in other thai kitchen can feed 4-5 ppl. Beware guys! Check again when you buy food there. read more

Ruby Thai Kitchen - the receipt for ruby thai - Thai Near Me - San Bernardino, California

The service was great, food was great, but it was a little loud. I won't blame them for that tho, it is in a mall. I recommend the Thai milk tea. The man that helped me was really nice even tho he had to repeat himself numerous times he kept a calm attitude and treated me kindly. I'll be coming back. read more

I loved this place because this is a good alternative to Panda Express. I have combo 2 with pad Thai noodles, spicy mango chicken and Thai bbq chicken. All were tasty! read more

Ruby Thai Kitchen - Pad Thai, spicy mango chicken and Thai bbq chicken. - Thai Near Me - San Bernardino, California

I decided to eat here last night after a little shopping at the mall. I've been wanting to try this place in the past and finally had the opportunity to do so. The food looks so delicious on the display. Honestly, if I wasn't trying to lose weight, I would have bought the mango chicken. I ended up getting combo one - house salad with the Thai bbq chicken (no sauce). Loved it! I love how they offer salad as an option as oppose to rice and noodles. The Thai bbq chicken is very tasty. The portion was very generous. The food contains no msg which is a plus on my book. If you're looking for a quick bite, definitely come here. Generous portions and affordable prices. read more

Excellent service and the food was delicious. The owner was generous with portions. I was pleasantly surprised at the quality of this mall restaurant. read more

Tried this spot even though there were no reviews... and to try a spot with limited or nk reviews goes against my yelp instincts, but there were limited options in the food court with everything operating under reduced capacity... And since I was charging car at the mall, I chose to eat at food court. Big mistake. This place calls itself "Thai" but their options hardly reflect this cultural heritage. Every dish seems like a weird and off tasting fusion between Thai and fast-food chinese. Lots of salt, lots of oil, lots of msg I'm sure. I opted for "spicy thai chicken" and "spicy thai beef." The chicken looked very suspect and i hardly ate it. The beef was better but the bar was not set high to begin with. The fried rice was ok. Now I'm not one to have a sensitive stomach but this food just wanted to leave my body as quickly as possible. If the taste wasnt repulsive enough, my bodys rejection of it was the nail. Avoid this place at all costs. Spend your money at Sbarro or Charleys instead. read more

The food here is sooooo good and reasonably priced! I had the two item combo with bbq chicken and beef with broccoli. The portions were so generous it fed two of us. The young men working there were friendly and gave good suggestions! Ruby Thai is definitely my favorite place to eat in the mall!! read more

The food was great. It was nice and fresh. I highly recommend. It is located in food court at Inland Center.

This restaurant is the worst I ordered a squid soup I just brought 3 shrimp 3 weird things I did not know what the food was this cold water eating in this place is throwing your money into the vessel read more

Amazing , from the savory taste of the food to the end of licking the fork dry. Taking a bite will have you slapping your boyfriend in the face. Literally words can't describe the orgasm in my mouth . If you haven't tried this place out. wow your life sucks... thank you ruby Thai kitchen I can die at peace and full read more

Their service when it comes to black people they look at you like you're stupid and will pass you up to the next person behind you then asked you was you next you knew I was sometimes it sucks to be black but I would never go in there again read more