I was honestly surprised to see the 2 star rating for Ruby Thai Kitchen. I ordered the combo with two sides, and it was a lot of food for the price. The Pad Thai was chewy and sweet, the string beans were crunchy and well seasoned, and the chicken was super juicy with the perfect tang. They were even handing out samples of their orange chicken. My total came out to around $13, which is worth it for a filling meal, especially because they pack the sides. Service was fast and friendly too. The only downside is that the food does feel a bit heavy & oily but honestly, you definitely get what you pay for! read more

Ruby Thai Kitchen - 2 sides Combo with Pad Thai, String beans, and Spicy orange chicken - Thai Near Me - Braintree, Massachusetts

By far the rudest place in the food court. No food is worth how they treat you. The employees are super rude especially the manager with glasses that is a taller man. He is rude and condescending any time you go and get food there. God forbid you are a repeat costumer, or work at the mall. You have better options for food at the food court that have a more inviting ambiance, and that arent judging you. read more

I've been eating here for years and its my go to spot for mall food, the mango chicken is good. The sample they give out is always a bonus. it was so good i ate it it before i could take a pic read more

Ruby Thai Kitchen - mango chicken and fried rice and veggies - Thai Near Me - Braintree, Massachusetts

I was surprised to see two stars for Ruby Thai Kitchen. It's decent for mall food. I enjoyed my meal. It was super quick and pretty tasty. I got half noodles and half fried rice with string beans and basil chicken. I'm sad that they're no longer giving samples. A cruel world we live in. read more

Ruby Thai Kitchen - Thai Near Me - Braintree, Massachusetts

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Season 5, ep 1 of Kitchen Nightmares, Gordon Ramsay takes a bite of Red Velvet cake and utters an oft-memed phrase "Finally, some good f***ing food". After miserable experiences at the neighboring Sarku and Master Wok, I was hoping Ruby Thai would deliver, and deliver it did! Asian food joints in American malls aren't earning Michelin stars (if they are, please let me know!) When I 'go out' for dinner for my 30-minute meal break from Target, I hope for three things - hot, fast, and who could forget: tasty! I had a 2 entrée order with noodles and cheese wontons on the side. My proteins were Spicy Mango Chicken and Boneless BBQ Pork Ribs (I think). The food was served fast and hot! Each on the entrées had their own flavor (instead of amalgamating into one) and were surprisingly fresh! With the Spicy Mango Chicken, despite sitting in a hotel pan, there was still a slight crispness to the dough! Plus despite my fire-tempered taste buds, there was some noticeable heat! As for the other protein, it wasn't as stand-out as the chicken, but still very good (hot, fresh, and tasty). Same goes for the noodles. Then there were the cheese wontons. Don't be fooled like I was, these aren't crab rangoons, but the concept is very similar. Instead of a savory crab and cream cheese filling, there is a sweet cream-cheese like filling here. If you're wondering why this otherwise tough critic is awarding 5-stars to a mall Asian food place, in two words, it's "exceeded expectations" For a little more detail, I got quality food with great flavor. Heck, this place beats out easily 1/2, and likely closer to 3/4 of similar places that are standalone, let alone in a mall food court. The value was good, and the service was speedy! Why wouldn't I give five stars? Good stuff! read more

Most amazing chicken "bang bang chicken" was perfect, noodled and rice were awesome! I will be back!

Food is tepid. Even veggies have an oddly weird aftertaste. Tasted marginally acceptable because I was hungry. It would literally taste like a dumpster otherwise. The PdR - poop-filled shrimp...jumbo, so hard to miss, ya know? read more

Ruby Thai Kitchen - Thai Near Me - Braintree, Massachusetts

Fast and friendly service, and surprisingly delicious food. Obviously not an authentic pick but it definitely hits the spot for mall food court "asian". The mango chicken and bbq pork were very flavorful and fresh, and the green beans were crisp but tender. Rice wasn't bad either. Definitely not bland food at all. Honestly not the worst deal for the amount of food you get. read more

Ruby Thai Kitchen - mango chicken, bbq pork, green beans, fried rice - Thai Near Me - Braintree, Massachusetts

Fast service and surprisingly good food. Chicken was very crispy and sauce went well with the fried rice. Rice was a little low quality but the chicken blew me away. Around $9 for just one combo so a little pricey for mall food but it was quick, filling, and tasty. I'd give this place another try the next time I come back to South Shore Plaza. read more

Ruby Thai Kitchen - One Combo (Rice and Mango Chicken) - Thai Near Me - Braintree, Massachusetts

I don't know why they call this Thai when it is basically Americanized Chinese food. Their pad Thai is basically lo mein and Thai food would never have boneless spareribs. I mean it's decent for mall food but it is not authentic Thai food. read more

I haven't been to this fast food in about a month. The Mango chicken has changed. It was my favorite, but now I couldn't taste any chicken it was all batter. I won't be going there and that was my place when I went to the South Shore Mall. I'm so disappointed........ read more

I had a 2 entree plate with pad thai, bbq pork, and spicy mango chicken. Everything tasted great. The service was quick and friendly. The portions were a little small. I usually have left overs when I eat at take out places like this. I ate the whole plate and could go for some dessert. read more

Ruby Thai Kitchen - Pad Thai, bbq pork, and spicy mango chicken - Thai Near Me - Braintree, Massachusetts

The spicy beef soup was not spicy and had 2 tiny cubes of tough beef. The broth was salty and over seasoned with MSG. This item is definitely not worth the $9 read more

I recently ordered a 2 way combination plate with the chicken curry and mango chicken and fried noodles. The chicken curry seemed watery and the mango chicken was all batter and hardly had any chicken in it. I felt the quality has gone downhill. read more

I ordered a 2 meal combo, the food was not as good as expected. Following that, I went to eat the food and there was multiple pieces of hair in it. I then asked the owner for a refund and he tried telling me it was pieces of my fork and not hair. He proceeded to help other people and make me wait and then only refunded me $7 out of the $8.69 and told me to have a good day. read more

Ruby Thai Kitchen - the inside of a restaurant - Thai Near Me - Braintree, Massachusetts

I personally think this place has the most variety at this food court. Don't be expecting no high quality food here. You are eating at a food court in the mall...you know what you are getting...cheap protein and veggies coated in MSG. It will fill you up and get the job done and that's really all that matters. read more

Ruby Thai Kitchen - Bangkok beef and black pepper chicken - Thai Near Me - Braintree, Massachusetts

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I stop here frequently when I'm shopping at the South Shore Mall. I've had their mango chicken with fried rice and it's always awesome. It's a great place for a quick meal and the prices here are very reasonable. read more

This place is okay for a quick bite if one is in the area or at the mall. I do not get the precooked/prepared foods that they sample and are on display. I just get the wonton noodle soup, which okay, but not as good as one you would get at a Chinatown cafe or restaurant. I was relatively impressed the first time I tried the wonton noodles. This time (today) not so much. I only got three wontons and they had over boiled them to the point they were disintegrated. I could have sworn there was a fourth wonton but by the time I got to it it was a spoonful of overbooked wonton skin. The filling used is pork based, versus shrimp if I had gotten one from Chinatown. read more

Ruby Thai Kitchen - Wonton noodle soup - Thai Near Me - Braintree, Massachusetts

Opened up my meal just to find a crumbled up receipt paper on top of my food. . My receipt paper! They are lucky I opened it up when I got home . For no reason what so ever ! This place is trash . Crazy as hell read more

If possible, walk away and don't order here. They only give tiny amounts of food for a lot of money. When I complained that the amount they gave me was too small, one of the employees was very rude and yelled at me that she was not the boss and she couldn't change it. Horrible attitude. read more

The best Chinese food in the food court. I only go here if I want noodles only because they don't make their foods overly oily like the other stands. The only things is that I feel like they don't give you enough for what's worth the price. It's expensive over the years. I feel like they should mix up the menu and alternate different foods because it's always the same old things. Customer service is whatever. But food is better than master wok. read more

The food court at the South Shore Plaza has a number of the usual Asian fast food chains - Master Wok, Sarku, Bourbon Street Cajun Café and Grill. Ruby Thai Kitchen drew my attention as I haven't seen a Thai fast food joint. While everyone is having you sample their General's chicken, teriyaki chicken or bourbon chicken, Ruby Thai Kitchen was sampling their mango chicken! Not a huge difference in flavor from the rest but they had a choice of Thai fried rice, Thai angel hair noodles or Pad Thai noodles. We tried the Thai angle hair noodles, Pad Thai noodles, mango chicken and curry (masaman) chicken. I have never seen masaman curry on any fast food menu! Both noodles were very good and not at all dry. The mango chicken was delightful and the masaman curry had the right mixture of coconut milk and curry seasoning to blend the chicken and vegetables nicely. Since it is fast food, it's hard to give a rating higher than 3 since there is no waiter service or ambiance but this place is a keeper for us! read more

Quick service and healthy portions ($8 for a meal and a drink). The mango chicken is on point! The rice was a little dry, but that's probably just because they cook a huge tray of it and serve that until they run out--and they were almost to the end of the tray. Overall it was good, and that mango chicken makes me want to go back! read more

For mall food, it's not bad, not great , but not bad, Their Pad Thai had no substance to it, but good flavor, Shrimp is good like the other yelper had stated. Spring rolls is a tad bit oily, & I need brush my teeth after the Mango chicken, way too sweet. Their noodle soups bowls aren't half bad, wish we can mix it up a bit. I am so glad I can finally get Thai Ice Tea to go. All and all it is Mall Fast food. read more

Pls this is not Thai food ! All look and taste like Chiness food !! So Ruby chiness food is better

More sugar than a donut. Yikes. I ordered the spiciest item on the menu, and it was so sweet, like eating sugar soup. Is this what thai food in america has become? Chinese or hispanic cooks who just put sugar in everything. read more

The food is awful. It tastes like someone took Cantonese food, added food coloring, and dumped sugary glaze all over everything. Absent are the familiar tastes of coriander, cilantro, curry, and hot peppers that are normally the themes of good Thai food. If you like Thai food, you won't find it here. read more

Ruby Thai Kitchen - Thai Near Me - Braintree, Massachusetts

Very bad restaurant It seems like the worst restaurant in Boston. The picture they launched on the menu is fraudulent. And the taste of food is very bad. read more

I bit into a screen filter that was cooked I to my noodles. The one person that spoke english just stared at me like that wasnt a problem. They offered me more food not a refund and not even a sorry. Never eating there again. read more

Ruby Thai Kitchen - Not an ingredient in noodles - Thai Near Me - Braintree, Massachusetts

The only redemption to this place is the price. We ordered a mango chicken special (6.99) and a pad Thai with shrimp (8.99). First off, the service wasn't great. We asked for our meal and even pointed at it, but the server did not know what we were asking for even though we repeated it multiple times. The mango chicken special had rice and veggies with it. The rice was chunky and tasteless. The chicken had heavy coating and the pieces were quite small. The only decent part of the meal was the vegetables. The pad Thai was even worse. The noodles were too soft and there was no taste at all. Didn't even taste like pad Thai. The shrimp was fried-- it was cooked nicely but it was soggy. Overall, it was okay for a quick meal, but I would not come here again. read more

Ruby Thai Kitchen - Thai Near Me - Braintree, Massachusetts

Rudest staff I've ever seen. One lady even gave me the hand wave as if to say, "forget you". Never again even if I was starving.

Tasty food court food, offers good variety selection. Horrible portion size, I ordered a bang bang chicken and got scrap ends that barely filled the to-go container. Not even a standard serving, nevermind every other Asian food court restaurant goes above and overflow. read more

Not too bad, but not clean. I'm worried that one of the workers might have been sick and decided to pass it on. I pray that I am wrong and no one gets sick. read more

Certainly the best food/deal in the food court. Get the lo mein and either pad thai or curry noodles and the tofu (if you're vegetarian). Ask for hot sauce on the side. The eggplant is cooked rather nicely, all roasted and soft and yummy. Worth it if you're there and need a meal. Try to stay away from sitting by the kiddy area, blargh. read more

Don't bother. If you're smart enough to Yelp this, then you know what to do. I went off of Miles review here, and that was a mistake; maybe he's someone's brother who owns the place. read more

Delicious yellow curry chicken stew with white chicken & lg hunks of cooked potato and carrots. Basil Beef is really good too along with the Spicy Chicken. I don't order any of the "sweet sauced, breaded" dark meat or beef as I find it gross but the noodles are okay paired with the meat & veggie creations that again are not the breaded gross stuff. Not super authentic, but for $8, it's better than all the other Asian options in the food court & most of the sit down traditional Chinese or thai around. Good value. read more

I got excited since it was not the run of the mill mall food choice, but in the end, it was mall food. The Pad Thai was pretty flavorless, the mango chicken was pretty much orange chicken/sesame chicken, and the barbecue pork was much like Panda Express. The wonton noodle bowl was actually quite good, I wish the wontons were a little better. One star for being mall food, two stars for at least being outside the box. read more

Mango chicken is HORRIBLE. First off, where is the chicken? It's a round puff of batter surrounding a microscopic piece of "chicken meat". The meat inside (if you can find it) is like the texture of a McDonald's chicken nugget. I was really upset that I spent $6 on this because I clearly did not get the chicken I asked for. I paid for batter and rice which isn't even worth $2. Furthermore, the sauce is overwhelming sweet. Please don't waste your money on this. They should be ashamed of themselves, scamming people like this. read more

The food was delicious, especially the mango chicken. It's a little hectic and the employees are in a bit of a rush, but I guess with the long lines they have, they have to be that way--otherwise people would complain about the opposite, about them being slow and taking forever to get to you. It's in a mall's food galleria, so there's not much to say about the venue. I'd go there again if I was hungry while at the mall. read more

Ok, in all fairness, this is food court food. I work close by, so I have tried it a few times now. The first few times were not bad- Not good either, but not bad for food court food. My most recent experience was just awful. I realize that Mall Thai food is not going to be like a real Thai restaurant, but a close, Americanized approximation is all I am looking for when at the mall. My last experience has left me with awful flashbacks, however. I ordered the yellow curry chicken and another spicy curry dish, I can't even remember what they were trying to pass it off as. The sauces were good. The meat however, was absolutely horrific. I expect breast meat in Thai curry dishes. What I got was not white meat. I am not even sure what kind of meat it was. It was strangely colored and had an awful texture. I am guessing it was some sort of dark meat trying to be disguised as white meat, but it was not fooling anyone, especially me. I could not even eat the meat. I picked out the vegetable and ate the noodles it was served with. I have vowed to never ever ever eat there again after this last experience. I wish I could give it a half a star. Eat at your own risk. read more