A very nice experience at this location once again. Fast, Friendly, Hot, Clean and enjoyable! Service is prompt and courteous! YUMMMMMMMMY! I love Filet-o-fish!!!!' read more

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Food: Omg first McD's in a very long time and it was so good! I inhaled the fries, chicken nuggies, and McChicken. 11/10. Also their Shamrock McFlurry was 10/10. Service: Fast! They are SO friendly too! Ambiance: Cleaner than other McD's I've been to. read more

McDonald's - OREO Shamrock McFlurry - Fast Food Near Me - Braintree, Massachusetts

McDonald's has respectable burgers for their category. There are so many places where 11 tater-tots cost $24.95, yet they don't season the meat! Don't hate on Mickey D's! That said, while the meat was properly seasoned, my experience here was less-than-stellar. This is to do with the Drive-Through. First, the line of cars moved rather slowly. Considering it took less than 15 seconds for them to take my card, and then hand me a sandwich when I pulled up, I found this strange. Second is the ordering process itself. For lack of a better phrase, I had to give some of the prompts myself. For example, after I ordered the burger, there was no "anything else I can get for you?" I had to say "that's all, thank you" before being asked to move forward. The quarter-pounder with cheese deluxe itself was perfectly fine. It was just a tad messy, but considering it spent some time in a bag and car ride, I am willing to let this slide. Thus, while not assembled with a high level of precision, it is acceptable for McD's. As for slightly longer than usual wait, if you're not in a hurry it's not the end of the world. read more

Obviously, McDonald's is a pretty common place to be, and their food is the same everywhere; however, I am not writing about the food. There have been multiple occurences , both in the restaurant and in the drive thru, where the service isn't it's best. Obviously, everyone's different, and a lot of workers there are kind or are quiet and mind their business, which I don't mind, but when there is a bad experience, you don't forget it. I have 2 stories, both recent. The first one happened around 30 minutes ago. I was with a few friends sitting at the big table in the back, minding our business, when all of a sudden, my friend accidentally knocks over his drink, so a couple of us go over and ask for some paper towels. After struggling to clean it up for around 10 minutes, a man who I assume was the manager because of how often I've seen him, comes over and tells us we have to go because "It's been 30 minutes." For starters, when did we ever get a 30 minute warning? There were a couple other people around our age in the store, so it is understandable to get some of us confused, no one's perfect. One of my friends replied, "No it's okay we can clean it up!" We are not bad kids at ALL, and the stereotype that every teenager is a bad person is actually hurtful to people like us. So we start to pick our stuff up, and another one of my friends, (the one who spilled the drink) tried explain to him what happened and why we shouldn't be kicked out. The manager immediately started mocking him and trying to make him sound like an idiot, here is what I remember from this encounter: "No, sir, you see what happened was-" "Ah, yes, because it just magically fell over on it's own?" "No, that isn't close. I accidentally bumped into it and it fell over." "Stop lying to adults!" After struggling with this man for a little bit, my friend stormed out of the building. I saw this and tried to leave giving a good impression, though it seem impossible because this man seemed like the DEFINITION of impossible. I left saying, "I'm sorry for him, he gets pretty passionate when he knows he's right." I acknowledge that what I said was passive aggressive, but he WAS right! After I said this, the man responded: "Well because of your friend, none of you are allowed in here as long as I'm here!" Look, I get it's annoying to clean up a mess, but when the kids that did it are OFFERING to clean it up and you are just being RUDE? That just isn't okay. My second story happened in December. I was with my Grandfather, 75 and hard of hearing. We wanted a quick lunch before we went to his house, and we live near this McDonalds, so we decided that this could be a good place to stop by. Though this was just a drive through, our drive thru servicewoman's mood was shown through the speaker. She was very unenergetic at first, which I get, but every time my grandfather asked her to repeat something she slowly got more mad. I get being annoyed, I would be too, but you don't have to show it, especially to an old person who you should RESPECT. This lady was just so rude and impatient. Overall, the atmosphere is very beautiful and modern, though I miss the old model, and the food is average and usually warm, the service is rude, impatient, ignorant, etc. read more

This morning I went and was very dissatisfied. I've been going to this location since 2016...never an issue. Order steak egg McMuffin. Cashier typed Steak bagel "sub muffin". So I got the folded egg. I was previously told years ago when you order a "McMuffin" you automatically will get the round egg. When I told the cashier it was wrong, she got an attitude and walked away. The kid making drink asked me whats wrong, I told him but asked for the manager...I wanted 3-5 minutes for the manager to come to tell me that they don't have a button for "Steak egg cheese McMuffin" and I have to tell the cashier I want the "round". I said okay please make sandwich with round egg. I get to work and the steak is OVERCOOKED, dry, burnt. Coffee is horrible. The staff previously had always been black & white workers and today it is ALL SPANISH workers at this location. I repeatedly did tell the manager the casher was very rude and had an attitude. She seemed like she did not want to be working the drive-thru. I will not be returning to this location!!!! read more

Very rude customer service. Called me and my friends multiple cuss words and their food is always room temperature or cold. The kitchen is visibly dirty. It's honestly disgusting. They were saying racial slurs multiple times directed towards us. I don't recommend going to this Mcdonalds location at all. read more

If you like bugs in your nugs, you've found your new favorite spot! I mean it's McDonald's, my expectations aren't high. I show this pic to the manager and he has the audacity to say that's not possible. BRO HOW ELSE HE GET IN THERE? read more

McDonald's - a person holding a piece of food in their hand - Fast Food Near Me - Braintree, Massachusetts

I'm not quite sure how McDonald's doesn't have coke?!?! Are they also out of hamburger?

The worst McDonald's I've ever been to. Waited 15 minutes for my food as there was only one employee working. Ridiculous! The food was cold and not fresh. Some people asked for a replacement as their food wasn't warm enough. Don't go there! read more

I was on my way to the cape and stopped here for a Egg McMuffin and it was the same as all the other McDonalds (actually pretty good). I was surprised that they serve lobster rolls here, but that must be a regional thing and it would be cool to order, but I was here for breakfast. If you have been to McDonalds, then you really don;t need a yelp review other to say this is A-OK. read more

They never taught them how to steam a bun. The bun of the fish filet is supposed to be steamed (this idea was literally integrated into the marketing and on the box that it's served in), yet the geniuses at the Braintree McDonald's aren't capable of doing so. I get a fish filet every time I sell my soul to McDonald's, and every time I'm forced to go to the Braintree location, it is never steamed. read more

The best Quarter Pounder I've ever had... succulent, juicy patty and imMaculately toasted buns. The construction was impeccable, each layer distinct even while the flavours meld together in a glorious ode to fast food, coming close to the advertised photographic perfection that we oft lament is lacking in our late night ventures. I would have taken a picture but I was too engrossed in the experience of eating this burger. For context, I was neither drunk, nor high, just hungry in the middle of the afternoon. read more

Terrible service order was all messed up drive threw is trash don't waste your time lol

Drive thru is HORRIBLE. Waiting on the line for 10 minutes for a burger & when I finally get to the pick up window the delay was because the employees were too busy kidding around. I get it-some are younger but the manager should make sure they're doing their job! read more

I don't go to this location very often since there's one closer to me but the times I have gone I haven't had a problem. I get my food quickly and the order is always correct. The dining room and beverage area are well kept up and always clean. read more

How can it take 20 minutes to make a cheeseburger? I saw a minimum of 7 cars leave the drive-thru line while waiting for my order. Not sure how they can stay in business. Maybe it's hard to find good help. They should pay better to get better, more enthusiastic workers. I agree with John S. in previous review, staff acts like they are working in a prison. read more

Dropped in for a quick lunch here the other day. Large parking lot. Bathrooms were clean. Staff were very friendly and quick. I ordered a lobster roll and was pleasantly surprised. It was fresh and full of tasty lobster. I have paid more than double at other places for rolls that haven't been as good. All the medium drinks were only $1. Would totally stop by again when I'm in the area. read more

McDonald's - McLobster roll and an ice coffee - Fast Food Near Me - Braintree, Massachusetts

I love the frappe of this McDonald and the fries are always made at the time crispy and hot, I recommend this place,My girls love it

I wish I could give a score less than one, every time I've gone there they either screw up my order or forget something. There's fast food, then there's this place. I'm entirely done with this location and don't plan on going back any time soon. The place is always under staffed and they some kg the staff tend to look miserable. My last for orders have been screwed up. read more

Trash. McDonald's is what it is, but this location is trash. We live down the street so we've stopped here a few times in a pinch and every time (regardless of time of day or how busy they are) the food tastes like it was made 3 days ago! Never thought I'd review a McDonalds but someone should know, this is not even worth the few dollars you'll spend. That being said, the staff is always friendly so no hate there! read more

Absolute worst ever. Complete joke. Count on waiting in line at driveway for at least 30 minutes.

I was waiting for a hamburguer more than 25 mins. With no updates, feedback....horrible service

Slowest McDonalds in the world. You could have a sit down meal in a nice restaurant for the time this drive thru takes. Don't eat here. Starvation is a better option. read more

Went thru drive-thru today...no line. Ordered two filet o fishes( just the sandwiches....nothing else).. total was $10.04. Am I missing something??? Did McDonalds raise their prices overnight or did I just get screwed??? Something is a miss.... Sandwiches were good...I just can't believe I paid $10.04 for them! read more

I am unhappy and feeling disappointed. I just got back to work after picking up my lunch. i ordered a #1 and PAID for a #1 and they didn't give me my fries so i paid an extra 3$ for nothing. To make matters worse theres SO much sauce on my bigmac my hands are a mess and the burger is sliding out of the bun. read more

No wonder why their rating is so bad. Yesterday evening I went there around 5pm, I walked in and there was only one customer inside and as soon as I walked in she got her food and left, so now I was the only one person, and there were 2 or 3 car in the driveway. I ordered my food and told the girl who was a new employee still in training probably but out of 10 other employees who were there were more busy chatting about other things and did not care what was going on. I told the girl please go the the window and tell them I want fresh nuggets and fresh fish o fillet, and I also told her that I know I have to wait for 5 minutes because it takes time to make fresh. They were absolutely not busy. Anyways the girl turned around told the manager that I want fresh, I saw her talking the the guys in the kitchen and despite of all this, they pulled out the stupid nuggets sitting there for long time and the fish sandwich and gave it to me in less than a minute so I told the other manager that this is not fresh because you gave it to me in one minute, and then she is asking me did you ask for fresh, and I said to her I told 3 different people, she said okay hold on, did not even apologize because they are all youngsters and gave me the new order. She also gave me the other order as well, from where I tried one nugget literally tasted like hard cold rubber. This is not the first time this place has done this, and I'm totally shocked and surprised that the owners and the management doesn't do anything about this, because fast food is good business and many people don't read reviews before they go to eat food, but I think that this place should be also inspected by the health department and the franchise should do something about this. Absolutely distancing place! read more

It's McDonalds--thus really no need for me to opine on the food here. We all know what crap it is. Sadly I do on occasion find myself here with my kiddos. This one star is for the pure ineptitude of the staff here. Something is always wrong with the order. Missing drinks, missing fries, missing sauce, missing whatever--they are always screwing something up. I get it, no one works at McDonald's but management should probably try a little bit harder to find workers that actually give a shit. read more

Keeps getting worse every time I come! Night manager is in the wrong business Food is very often not hot, stale hamburger rolls barely warm rubbery fries! I'm DONE read more

As I walked in, a woman behind the counter was openly and loudly arguing with another member of the staff for all customers to hear. this lasted a few minutes. It appears as if she is a manager? After i got my order, she engaged in another loud angry argument with a different employee and they went back and forth for minutes in clear view and earshot of all the customers. Who wants to eat in this atmosphere?? This woman has no issue brazenly berating her staff in front of customers. Morale in the location must be awful, low morale often means people aren't doing their best and I don't want to eat food prepared anywhere where I don't have confidence in the quality or effort. This woman knows nothing about managing people or customer service. I won't be back. read more

They don't fill up their fries. You get the same amount whether you order small or large. Pleasant staff is a plus for them. They Never get my order right. I think they play a game to see who can screw up more orders in a day. read more

Twice in past month, at the Braintree McDonalds drive through, I have waited patiently in line for my food only to be told at the last second when payment is due that key items were not available today. In one case it was shakes on a hot day. In one case it was all soft drinks. Needless to say, shakes and soft drinks are not exotic or unusual items at McDonald's. At this McDonald's, there seem to often be different or new people serving. Clearly the management and staff are unstable. Food is only so-so. There are better options. In both of the above instances, I politely discussed with the person at the payment window that it might be nice to post a sign somewhere earlier in the process, to alert consumers of the fact that certain key items on the menu were not available, as it is disappointing to have every reason to believe these items would be delivered only to be told at the last second after waiting a long line that they are not--only at a late point in the process when the consumer does not necessarily have any more time for lunch-after all this is fast food. The response from the employees was to either shrug, or say oh sorry. Not "I'll talk to my manager. Not "yes you're right that is frustrating" not "we could think about that," just "oh well." Total lack of any interest in the consumer's well-being. read more

I gave two stars b/c of convenience. Most of the staffs, especially the managers, that works there are not motivated. They don't seem to want to take your orders or even be there. Those that seem motivated are goofing around which one time I saw one trip over a rug and sprain her ankle. Majority of the time they will mess up on the orders. The drive through is the worst. Yesterday, the kids really wanted McDonald's. So we went through the drive thru. Ordered 4 hamburgers, 2 medium fries, 20 nuggets with honey mustard and sweet & sour sauce, and 4 fish sandwiches. Came home and opened the bags. 4 fish sandwiches, 2 hamburgers, the nuggets with habanero ranch sauce, and 2 half filled medium fries. How can they mess up an order? If they can't even fill an order why have a drive thru? You have to check everything before you leave with your orders if you go to this place, whether is a drive thru or going into the restaurant to place your order read more

Bad layout, customers farting, dirty tables, no ketchup containers, and the workers were more concerned about my cleavage than my order. Oh and there's flies too. read more

You're right. McDonald's doesn't deserve a review but I must share this. I was hungry, pressed for time and had no cash so i thought I'd hit the drive thru for a couple of crispy chix snack wraps w/chipotle sauce. I place my order drive around to the window to pay and hand my debit card over. "Sorry we don't take credit cards" Whaaa? "There's a sign'. OK, if there is a sign it's too small because I did not see it. What kind of McDonalds doesn't take credit cards? next thing you know you'll have to barter for your happy meal. Must've been God's way of keeping that evil food out of my belly. read more

Stick to the drive-thru. I got better service in the drive-thru, about as good as you'd expect for a McDonald's. Perhaps I'm not up-to-date with McDonald's but when I ordered an iced vanilla coffee inside the store I was given an empty cup and I had to make my own iced coffee which was...interesting. It can be good if you're planning on staying and getting free coffee refills but it's a pain to make the coffee when I'm there for convenience. read more

Terrible service and the manager should be ashamed of himself. Sunday 4:30 pm, I'm going into the drive thru to pick up food for my family. I have my 5 year old with me who is ready to meltdown because he is hungry. The girl at the drive-thru who was very nice has a very bad habit of asking me on every single item that I order "Will that be all? Will this complete your order?" Literally after every item without pausing making me feel rushed. So I order and pay the second I drive up to the second window I realize I didn't order the 4 chicken nuggets from the dollar menu. WAIT FOR IT... I offer the kid exact change to add the chicken nuggets to my order comes back a minute later.. says My manager says NO... we are too busy. REALLY? ARE YOU KIDDING ME? I'm going to come home with food for everyone except my daughter? I kid you not this happened. So now I have to pull into a parking spot, leave my son in the car with 30 bucks worth of food to go stand in line with 1 register open. I asked for the manager and tell him was this necessary. Anybody with even 1/2 a brain can see how annoyed I am at this point that I would have thrown the chicken nuggets at me for free just to get rid of me. WITHOUT EVEN AN APOLOGY he just says yeah..we are busy, can't do it as he then proceeds to talk with his lackey about the patriots game and makes me wait another 15 mins. Needless to say, I got home 30 mins later with food cold and now the whole entire family disappointed. So John, I hope your reading this because it wasn't bad enough that you did this but what prompted this review is your ATTITUDE. You could not have cared any less about me with your smug look on your face and complete disregard for me and my family. Maybe one day you'll have a family and might "GET IT" If it wasn't for the fact , that I had my son in car. I would have put the car in park and waited until I get my chicken nuggets. You want to see busy and backed up? After 10 years of going to that mcdonald's 3 times a week, my family and I are now going to burger king down the block. All this for $1 of chicken nuggets. Was it worth it? Good job John! read more

This is the worst possible McDonald's in the world. It is almost impossible for them to get worse... from serving stone cold food that wait 11 months for to undertrained staff. Smh.... read more

I paid $6 for a bowl of lettuce and chicken ... where is the rest of this salad ... horrible service .... not going back to this location again.. read more

If I could give zero stars I would they gave me Dr Pepper instead of root beer my nephew is allergic to cherry flavors he broke out. Into hives who knew we had tell them about a bev allergy maybe they got the right drink he'd be hive less read more

I came to this place before closing time and the service was absolutely her Renda's. I came to the drive-through at approximately 11:58 PM. I was very hungry I need something to quench my thirst and my starvation. This place is service was absolutely horrid and does not deserve even a single star and if I could give them zero stars I would. I demand an absolute refund for my whole order and a gift card because I am disgusted so badabababa yourself And give me my food! I am absolutely disgusted and I will now be an avid Burger King fan from now on. come to find out we get our straws in their program as well. What kind of place can give out a normal straw? as if this could not get worse we all received our french fries and they tasted like chemicals I don't know what is going on inside that place but it needs help. Please get this fixed because I wont be the only customer that you guys lose!! You need to go but up badabababa yourself. This is ridiculous. read more