Why in the world is there no rule that the masseuses cannot have a full on conversation with each other during the massage? We are paying $70per person to relax, not listen to strangers chat right over us. We use to come all the time and it was usually the same problem. It was the first time we've come back after a long time and we're pretty disappointed that we had to listen to the ladies talk the ENTIRE massage. They also left the light on for half the session for some reason. If they want happy clients and a good tip, they should really manage the chattering. read more

I had been trying couple massage places until I met Jasmine at Ruby Massage & Spa. I was impressed by her deep tissue massage. It showed she got good massage skills from proper massage trainings. I had a shoulder pain and it was relieved after couple massage sessions I had with Jasmine. In addition, Jasmine is very friendly. I highly recommend Jasmine. read more

2nd time going here for massage and cupping. The little viet lady from the front always hitting the right spots, making sure all knots are gone. Highly recommended, I feel sooo much better after getting massage here. read more

The place is clean, but that's the only positive. The staff constantly beg for tips, making it obvious they only care about money. Jazmin and Jessica were absolutely terrible--no real massage at all, just lazy rubbing with zero skill. Completely unprofessional and a waste of money. The other three masseuses seemed slightly more sincere, but overall this place is not worth it. I would not return. read more

Ruby Massage is a good place to relax after a day of work. They have good service, the staff are beautiful and good at massaging and acupressure. I saw elderly people, pregnant women, couples getting massages together. The service is great for $60/hour. I will come back and recommend everyone to try it if you are looking for a clean place, spacious parking, good service. read more

The best place to massage they're very nice and gentle Jessica and Mindi both of them nice

I have chronic middle back pain. Lily is fantastic with finding the knots and working on the them. I feel 10 years younger every time I leave. Hot stones are always a plus. Lily is kind and very professional. She was very welcoming the minute I walked in. read more

This was quite literally the worst massage I've ever had. I must've said "please stop, that's hurting" at least 4 or 5 times and normally I won't say a word even if there's a few uncomfortable parts. It was like her sharp elbow was digging in at all the wrong places. I'm thinking she just is not a trained masseuse and was filling in maybe. I don't know but it was not okay. I tipped $5 and she asked for more but I wouldn't be able to justify that to myself. I already felt like I was wasted the $65 and wasted my time. I low key need a massage to recover from the pain of this one. read more

Yung did an outstanding job. Very strong hands, a very nice deep massage. Plus, she used hot stones, which get deep into my achy muscles with their warmth. read more

Came here about 2 weeks ago. We were able to get squeezed in at the time I selected. Cash only The place itself is clean and calming. The bathrooms are clean and the rooms are set up nicely. So... we payed for an hour massage with hot stones. You pay upfront first. The massage didn't start until 2:18 or so and the massage ended a little before 3. So we didn't get a full hour at all. And before the massage even started I heard the lady book a massage for 3:00 so I already knew we were going to be rushed. The lady who I had was very nice. And she kept telling me to make sure I let her know if she was going to hard... and I kept telling her softer and she would forget and laugh and then she would go hard again 20 or so minutes later. Her movements were very rushed and fast. You could clearly tell they were rushing. When she went to wipe me down with the hot towel it was such a mess with her vigorously scrubbing my body quickly. Massages are supposed to be soothing. With slow intricate movements. And all I got was very fast and rushed. I even gave them a tip despite them cutting my time down. It's a shame I wouldn't mind going back here again.. but I don't think I will. read more

I use to love this place!! Not anymore. Ruby no longer owns this place and new management is horrible. They leave you naked on the bed while they walk out.... And they don't close the door!!! The massage sucked! The gals hand smelled like garlic. They kept talking to each other -- going in and out of the room. They even switch gals! What the heck ?! I also gave her a week notice that I was coming in with 3 other gals (again, not aware that ruby no longer owns the place). When we got there she was still short staff. I waited 45 mins for the last gal to get a massage. This is horrible! If you come here, expect to be left naked in the room while they walk out and not close the door. I am NEVER EVER coming back!!! I miss Ruby and Linda's massage!!! read more

They ask for payment upfront which is fine and they also ask for tip upfront and its kind of hard to tip before services because you don't know what kind of service you will be receiving and so I tipped $15 for my $60 service and the lady kept pointing to the receipt and saying "little bit more" and so I finally said to her "NO" I am not going to tip a little bit more because this is being more than generous. I got $60 service and am tipping $15 which is 25% She went on to say little bit more, little bit more. At this point I asked for a refund and said that I will go somewhere else for my massage and she then said no ma'am I give you massage and so after wasting 10 minutes of mine with this nonsense we go to the room for my massage and then thru out the 40 minutes of massage she kept saying tip should be nice and more. I am not going back to this place ever again because this was not the service that I expected!!!!!!!!! read more

UPDATE: I am BRUISING on my hand from where she went over the bones. This place is a joke. I've never felt worse after a massage until today. I didn't know it was possible. Avoid at all costs or at least until there's new management or something. Called yesterday to make an appointment for a long-overdue couples massage that evening. We showed up, the the gal at the desk said she "forgot" about us and to come back tomorrow; then she said she made it for the next day and we came at the wrong day?? I figured it was the language barrier and decided to come back because of the good reviews, and I hadn't had a massage in years. From here I don't even know where to go. It was a train wreck. A woman placed my husbands hot stones and my cups, and after we sat alone for 15 minutes she came back and started massaging my husband while I just waited with the cups on my back. I have had fire cupping before and this was NOT it. I had to mention twice they were uncomfortable before she took them off. My husband continued to get a massage for 20 minutes while I waited. When I finally asked if I would be getting a massage the lady said there wasn't anyone else, and that she'd get to me. She asked if I wanted stones too and I said no, I wanted a massage. About 40 minutes in, we heard several people come in. One came to our room and our gal and this other lady proceeded to yell at eachother and a third person came in and began to "massage" me. This was not a massage. This was rubbing oil on me. No pressure. When I asked for more pressure this person put pressure ON MY BONES. It was clear this person was completely inexperienced and I suffered as a result. She went over the bones in the top of my hand too hard (ouch), stepped right on the back of me knees (ouch), and overall just yanked me around while not actually doing anything therapeutic. On top of that, I have an incredibly obvious injury- I am literally missing my right elbow instead have an 8 inch scar- and this. woman. Went. Over it. Like she had no understanding of anatomy. I literally had to stop her because she didn't pick up on my squirming. The fact that this wasn't the only time I had to stop her because she was HURTING ME was staggering. At no point did any of my knots- which my husband said feel like steel cables- get worked on. Meanwhile, whoever was working on my husband apparently did a great job. I got to sit there alternately having my bones rolled over or getting oil rubbed on me while she did a fantastic job working on my husbands knots and finding issues he didn't know existed. Honestly, this is the only reason they get 2 stars. Otherwise it would be 1 only because I can't give 0. I am bitter af but am truly happy he had a good massage. Around the top of the hour my husbands masseuse left the room and mine continued to work on me as if to make up for the time I spent waiting earlier... while my husband just waited and waited. I was so angry I tried gently to tell the woman to just stop and let us go, but the language barrier must have been such that she completely did not understand and just waited for me to stop talking for her to continue. I'm not gonna raise my voice or be a jerk so all I could do was shut up and wait for it to be over. The massage continued to be awful. The way she bent me around roughly mixed with a "scalp massage" that is just gentle scalp scratching...was just a bad joke. When we left they asked how we felt, and when i said it wasn't great the two women literally just laughed. This massage was so bad and so disappointing that I literally just started crying when we got to the car. I was hurting in ways I didn't know I could and was out $140 ($120+tip, because were not *ssholes who don't tip). I have never ever been so angry, sad, in pain, and completely futile before as a result of patronizing someone's business. I want to make sure it's clear that I don't think these two women were terribly at fault here. The first one seemed apologetic and frantic that she had two people to work on, and I truly, EARNESTLY believe that the second was thrown in there with little to no training. Whatever angry conversation was had when the other people finally came seemed to lead to this woman giving a massage that she wasn't ready to give. I was just a casualty. Please find somewhere else go to. I am not a very emotional person but this experience brought it out of me in the worst way. Save yourself the time, money, and health. read more

Was shopping around for a new massage place and decided to book an appointment after reading Ruby's reviews. I was not disappointed! One of the best massage I ever had. Not only did Ruby worked on my knots, she also cracked my neck (Rt, left, and something similar to a ystrap with a towel-a head/neck pull..all cracked like a glow stick. It felt amazing. When she stepped on my back she popped both of my shoulders, and hips. She also popped my wrists while using her feet. My body felt realigned and relaxed from head to toe. Clean facility, professional, made sure client is comfortable and wore mask. Thank you Ruby. This facility prefers cash, if one decides to use card there's a $3.00 surcharge. Glad I asked and got cash prior to my visit. read more

I walked in for a one hour prenatal massage. The masseuse named Dung did a really great job. She put the right a kind of pressure and was really careful with me since I'm pregnant. My body felt so much better afterwards. I had a great experience the first time here and would definitely go back. read more

Its intense but in a good way. Recommend highly. Felt sore and refreshed. The girl was very friendly

Okay. I had read some mixed reviews and could understand how some people thought the motions felt rushed and weren't able to relax. It was definitely a different experience than the place I have been going to for 2 years. Now my issue was with the fact that it became noisy in the hallway with about 20 minutes to go. That definitely hindered my relaxation and I get that maybe they can't ask their other guest to be quiet, but some random lady came chasing me out when I left asking if I was going to tip her. She wasn't even my lady, and I had tipped before hand. That was the rudest encounter I have ever had anywhere. I was nearly to my car when she ran out yelling at me to tip her. The lady that performed my massage came running out to tell her I already did. I will never come back here. I actually wish I could get my tip back even though it wasn't my girls fault. $80 could've have gone so much further for me. read more

Highly suggest Ruby massage & spa My boyfriend and I did a couples session and it was Deff one of the best massages I've ever had & very friendly Thank you ladies read more

I got an 1 hour massage done for $60. I paid upfront with no receipt given. After massage the lady abruptly said," You not going to tip me?" Its optional to tip and I didn't have extra cash on me. I felt some what force to tip her. read more

I read the reviews before I went, something told me to listen to the new reviews. I use to go the Ruby massage often, little did I know she no longer owns it. These are new owners. Didn't find that out till the lady was doing my massage and how different it was. I paid $60 with the old owners for a deep tissue massage and after I paid them and had the massage with the new people for $60 , I gave her a tip and she kept pressuring me for more money. Like who does that I should give what I want for a tip. The way she was coming at me like if I was not paying for services. I ended up paying $15 for a tip and after I thought about it I paid almost $80 for which she tells me that a deep cost $80 and they gave me wrong price $60 for deep. Like not my fault u quoted me wrong. I hope they enjoy getting that extra $15 cus I won't be coming back to them hungry folk. read more

Linda Linda Linda! Art when she is working your body! 90 min full body massage for $75!? Best massage I've ever had. I get massages pretty often especially on my birthdays and on vacations to Thailand, Hawaii, Catalina Island.. you name it. To think the best massage is here in town, down the street from me. She massages out all my knots and even in places I didn't know I had knots in. She's consistent in pressure through out the 90 minutes! Chinese oil, cupping, hot stones and stepping on my back. You will be sore for a day or two but trust the process. We must protect at all cost. She's a gem in this universe! read more

Great place to get a massage the lady's there are really nice feel so relaxing after thank you

Absolutely a perfect massage with heat cup treatment. Went here for my first massage and it did not disappoint. If i would have brought a little more money i would have tipped better. Im coming back again. read more

Decided to try a new place, over all I would say the experience was good. It was a bit chilly in the room & the music was w bit on the loud side ( I think to drown out noise from building next door). The sign outside was a bit misleading, it seemed that the massage included either hot stones or cupping; but it's extra. I guess they initially had a grand opening offer which made those part of the package but not now. The massage was pretty good, I have a personal thing about being "even" on both sides. So if you run my left arm for 5 mins and only rub my right arm for like 1/2 a minute...I feel 'off'/uneven! Lol this happened a couple times. Its like just one side of my body got a massage. That was disappointing. BIT, the massage was really good. Might try my luck with another person there. Nice interior, new environment, wasn't too busy (yet). Overall, great experience read more

Great deep tissue massage! Went back 2 weeks later another amazing job feeling good relief now. Thank You!!

Thank you Ruby the the awesome massage, I feel like new. Probably sore tomorrow but I know where it comes from. Can't image people giv3 a bad review, not my case. I'll see you soon read more

Absolutely the most amazing massage ever. Ruby really knows how to massage out the knots. She also is unique because she cracked my neck and back and she also walks on your back which felt so good. She also used cupping and hot stones, I highly recommend to anyone who wants a great relaxing massage! I will definitely be going back soon. read more

Ok, so it is my fault that I was late due to traffic and unforeseen construction zones on the way to here but I called to say I was going to be 10 minutes late and you said ok. You should have said no, I have an appointment after you and wont be able to do it. I drove all the way here for nothing. Really?!? read more

Today my sister and I booked a last minute, much needed couple massage for an hour. From the phone call to make an appointment to the very end, the ladies were professional and kind. We had our massage done by Tinh and Julie and they made sure to constantly check on the pressure. The massage flowed well without having random jumps, was very relaxing, and very accommodating to our preferences. Definitely, will be coming back and bringing my parents to try out this place as well! read more

DONT GO HERE !!!!!!So I went in for a massage ( appointment only ) me and my fiancé , our app was scheduled for 2pm our massage didn't start until 2:10 they ended at 2:57 while we were getting massage one lady was texting while giving me my massage ! It was SUPER unprofessional!!!!! Then we had asked them why they didn't give us a full our and ended early but they couldn't give us a answer ... but asked us for a TIP???? THEN HAD THE NERVE TO TEXT MY CELLPHONE AFTER WE PAID 100$ and still asking for a tip !!! DONT EVER GIVE THEM YOUR PERSONAL NUMBER SO UNPROFESSIONAL read more

Ruby Massage & Spa - UNPROFESSIONAL - Massage Near Me - Sacramento, California

My fiancé and I loved this place. It was our first time and I called for an appointment for their couples massage. We made our deposit via Venmo and paid the rest prior to the massage. They wore masks, were professional and had a clean facility. We were able to get service in the same room and the ambiance was very warm. I had the hot stone special and my fiancé had the cupping special. The hot stones felt very nice and they made sure we felt comfortable with everything. Ruby and her partner were able to find our knots and knead them out well. My fiancé also had a great experience. We will definitely return. read more

The best in area. Professional. Good communication, friendly. Clean rooms. Strong hands. Ruby is best ever. Let them know areas of concern and they will do best. 100% recommended. Trust me. U will never regret. read more

I have been coming here Gor a year and this is by far the best massage place I've ever been. Ruby always squeezes me in for appointments. Very professional and clean place. I work long hours at a hospital and I'm always sore. I come out feeling good after my message. I wouldn't go anywhere else. read more

Went in for a prenatal massage and loved it! Ruby made sure that I was comfortable with the head pillow and even offered me a thigh pillow since I was on my sides for the massage. Even got free stone and hot cupping theraphy! Talk about going above and beyond!! At the end she asked me how the massage was and I can just tell that she takes pride in making sure that you are happy/relaxed. I thought I'd try it out since I didnt wanna drive far to the other side of town for a massage and I am sure glad I did. FATE HAS BROUGHT US TOGETHER! And now I'm pretty sure I'm going to be a regular here because Ruby knows what she's doing. You'll walk out of there like a brand, new person! Or in my case a happy person because I was not happy when I walked through those doors. Thank you Ruby! read more

Upon arrival I was somewhat skeptical because the outside business area was dirty with trash & sadly homeless individuals (not their fault though ). As we went in it was nice, clean, and relaxing. We were properly greeted and chose the 1 hour whole body couples massage 2 for $100. I had cash so I waited until the end to tip. Other reviews said the rooms were cold....Ours was nice & warm. The petite masseuse had tons of strength (in a good way). They ask how much pressure I preferred. If you've never had this massage before be prepared for them to touch your butt, a lot. I assumed 20% was standard for a tip, but we left a little more because we were so please with the job done. Will recommend , and will return. read more

First time here and the massage isnt bad. However, I was hoping for for when I paid for the hot stone. I'm used to a deep tissue massage and then using the stones to massage me at the same price not additional.This full hour massage was more of a upper body only, I was kind of disappointed as my back and shoulders don't feel any different and I'm still in some pain. Service was weird too. I would probably not come back. read more

I am so happy that we have a new business in my neighborhood. The stone and cupping 60 minute massage was awesome! I've never had cupping before or stone massage was very different but I know later on today and tomorrow, I will be definitely appreciate it. It was so relaxing. Looking for it to the next time I will come. read more

Ruby Massage & Spa - This is one of the best places to get a message. Call or you can make an appointment. - Massage Near Me - Sacramento, California

I found this place after being disappointed with a few other massage places in the area and decided to give it a try. I called ahead and was offered an appointment within 2 hours. I went with the full body massage with hot stones to focus on the knots I had in my back. I'm not sure the name of my masseuse but she was amazing. She worked out a pulled muscle in my lower back and I'm now feeling significantly less pain. It was like having a massage and chiropractor appointment all in one. I'd recommend this business to others. read more

Did a couple massage a few hours ago. Got to say it was really good! If I can I would give it a 10 star. It was my friend and I, our very first time getting a massage so it was very awesome! I've seen review of them massaging your butt, but hey I like it! It felt good. If it's your first time it might be too massive for you, but I didn't mind since it felt good! Will definitely come back! read more

GREAT PLACE! I enjoyed every second. My mother says it's one of the best massages she's ever received