I definitely recommend Prevalent Projects. Their in-store and support customer service is beyond…read moreexcellent. I have specifically been working with Andrea, who has patiently answered a constant peppering of questions. The one question she didn't know the answer to offhand was thoroughly researched and followed up on. She also presented multiple options based on my room requirements in a custom PDF with photos, layouts, dimensions, fabric selections and prices in an easy to understand format -this is priceless in a world where too many choices can least to analysis paralysis. Regarding their products, they are one of the few companies that prioritize non-toxic and sustainable solutions. The furniture is built to last and very worth the investment. My only grievance is that I want it all and my small home won't allow me to!

Couldn't be happier that we wandered into Prevalent Projects in downtown Mill Valley one afternoon…read morenot long after closing on our home a couple years ago. Their curated selection of furniture and decor is fantastic--call it "Japandi" or "Scandanavian" or "Artisan," "Clean, contemporary"... it's all thoughtfully designed and beautifully made. Love the focus on sustainability, and the selection of *washable* luxurious fabrics. And Julia and Floyd have been so incredibly helpful. They have a knack for picking out exactly what we want--before we have any inkling. Their eye for design has saved us so much time and earned us so many compliments.

Summer House is a good place to browse. The mix of Asian statuary, beautiful textiles, and unique…read morefurniture makes it a nice stop for design inspiration, and I love the washable, easy care and relatively affordable Swedish Pappalina hallway rugs I've bought here. Prices for furniture are definitely on the very high end (many pieces feel hard to justify), and as much aspirational as inspirational, but some of their art, Asian statuary and unique decor elements can be worth it for design impact in a room. A nice store to wander in for ideas.

I literally just made a phone call to this place to rave about falling in love with a couch of…read moretheirs that a friend had purchased and the woman at the other end was as unfriendly, cold and charmless as I've ever encountered. What a little snot! I won't buy my couch here now if it means I need to be in the same space with someone as miserable as this women clearly is.

I am so upset with this company. What a lack of respect for peoples valuable time. I made an…read moreappointment for an in home design consultant months ago and finally the day is here and no one shows up. I call Mill Valley and the girl is stumbling trying to find an answer to the no show. Finally she tells me that the designer had a closer appointment and they can't come out as far as me and they can schedule a virtual appointment!!! Is this a joke?! I can see why there's so many complaints. Just a total lack of consideration and respect for their customers. I was going to refurnish my entire house so they lost a huge sale and I will never, ever purchased one thing from their company again. And don't think I won't be calling Corporate. Great work ethic West Elm NOT

-0 if there were a -0 star would be the actual experience with this company/THIS IS THE WORST…read moreCOMPANY IN THE HISTORY OF EVER!!! Take this as a warning. The customer service people are actually good, but they cannot make up for westelm failed attempt at trying to push their systems into AI, for one, and failing miserably. Secondly, the products themselves, for high dollar "ikea" level quality, well no ikea is actually better quality, I take that back, just terrible. (Mistakenly, I've spent a lot of $ there). Thirdly, strange that I never had a problem with potterybarn and williamsonoma, those brands are under the same roof. Once again, DO NOT BUY FROM WESTELM UNLESS YOU WANT TO WASTE MONEY (just lit go to your yard and burn thousands of $).

Nice shop and lots of good finds. Not inexpensive but you are getting quality. Nice lady that owns…read morethe store

Charming store nestled right near the gazebo in Corte Madera; just a few blocks from the Town…read moreCenter and 101 Highway. Well worth visit. One of the kind timeless lovely pieces if you are an interior decorator or just want to spruce up your office or home. A range of prices, and lovely antiques and more modern pieces. Lovely owner Margie greets you inside, ready to answer any question. My family has been in the furniture business for 100 years, so I know and appreciate well made things that will last for generations.

This was a cute store, strolling through the lumberyard. It is a collection of different vendors…read morein one location. Prices a little bit all over the place, but overall everything was a great quality, and selection and variety of clothes candles, jewelry, fun stuff.

As soon as I walked in I got great service by a nice young lady Catherine who helped me pick out…read morenice gifts for my mom! She really went above and beyond helping me out!

Great place to get all your furniture needs. Ken is really helpful & patient. He treats you like…read morefamily. There's a small parking lot up front, bring your pickup trucks and haul away yourself. Some things may not be in stock due to the times we live in, but he's more than happy to order via catalog or customize most things you want. He's passionate about his furniture business, and tries to go above and beyond for his customers. Also has a store in Oakland. 'Til next time ~ happy furniture shopping & see you on Yelp (SYOY)! #supportasianbusinesses

May 06, 2020 Last…read moreweek we were trying to find a couple of buffet server cabinets online for our 'party room' in our house. Party room meaning the room where we set up our food buffet and other dishes for family and friends parties. We had our 2 foldable banquet tables in there that we bought from Costco and we eventually we got too lazy to put them away. So I gave Ken a call and we worked together after several calls to each other (and texts) and were able to give him the exact dimensions we wanted for our new cabinets, including the wood finish. We just wanted a simple looking design that would meet our needs. Our custom made cabinets came a week later and I am super happy! So glad I'm able to work with Ken in getting us the furniture we eventually love for our own. Perfect! ....... Ken Nguyen is super helpful to help find the furniture you're looking for. Over a year ago I stumbled upon this place in San Rafael and ordered a credenza piece for our dining room and I still love it. I wanted new dressers for our bedroom since our 10 year old IKEA dresser drawers broke. I was able to order & purchase 4 new dressers at Dimensional Furniture with one of them made custom sized to a space that didn't match standard sized dressers. I am really super happy. The dressers are made with solid wood and you have a choice of 10 colors to choose from for the finish. You also have a choice of either wood or silver pull handles for the drawers. I came in on a Tuesday morand my dressers were delivered yesterday afternoon...on a Thursday (the same week)! I paid an extra fee to have my old broken IKEA dressers taken away as well. Excellent service and I love my new furniture!

We purchased a custom sofa from Chris a number of years ago. The process was long - and his…read morecommunication was spotty at best - but in the end everything turned out fine. Fast forward to April of last year when our new pup took a chunk out of one of the cushions. Called Chris to order a new one (paid $300), and this is where the issues started. It took nearly 9 months to get a single cushion and when it arrived, it was the wrong color. When I noted this, Chris was very apologetic and offered to reupholster our couch - he would pay for the fabric and we agreed to pay for the workmanship. Fine. When I emailed him to confirm pricing, I never heard back. I kept following up...phone calls, emails. Finally he took my call, this was about June of this year, and said he was just trying to figure scheduling so that we weren't without a sofa too long. Fast forward to yesterday and I come to find out that the store closed. When I called his personal phone, it said the mailbox was full. We now have a random cushion sitting in our home that we cannot use, still have not been able to fix the original cushion, AND we're out $300. No idea what to do now but cannot understand how Chris is okay with stealing customers money.

Just received our new sectional sofa from California Sofa in San Rafael. These are custom made from…read moreSouthern California and take a while to complete. Thanks to Chris, the owner, for expediting the delivery today and sent over his best movers and paid the the delivery! He had even loaned us a sofa off the floor to make up for the late delivery date. I highly recommend California Sofa for a well made, good looking addition to your living room! Great value !

It was my first time in the store, They have great…read morefurniture and amazing prices . I just purchased a house and for sure I will be back to buy more furniture. You can find there new and used items with almost new condition. Now i will buy only in consignment, I did not know they have a such a good stuff in San Rafael and also in San Francisco location. Thank you also for a good service !

What a great store! We bought a chaise here and the people running the store took off the legs for…read moreus and helped get it into our car! The kind of place that (dangerously) introduces you to pieces beyond what design you have learned to expect based on exposure to mainstream furniture stores.