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    Ruby Livingdesign

    2.5 (4 reviews)
    Closed 11:00 am - 6:00 pm

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    20 years ago

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    6 years ago

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    12 years ago

    I've been waiting almost 7 months (yes MONTHS) for my furniture to arrive. I won't buy from this store again.

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    17 years ago

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    Prevalent Projects

    Prevalent Projects

    4.5
    (14 reviews)
    0.1 mi

    I definitely recommend Prevalent Projects. Their in-store and support customer service is beyond…read moreexcellent. I have specifically been working with Andrea, who has patiently answered a constant peppering of questions. The one question she didn't know the answer to offhand was thoroughly researched and followed up on. She also presented multiple options based on my room requirements in a custom PDF with photos, layouts, dimensions, fabric selections and prices in an easy to understand format -this is priceless in a world where too many choices can least to analysis paralysis. Regarding their products, they are one of the few companies that prioritize non-toxic and sustainable solutions. The furniture is built to last and very worth the investment. My only grievance is that I want it all and my small home won't allow me to!

    Couldn't be happier that we wandered into Prevalent Projects in downtown Mill Valley one afternoon…read morenot long after closing on our home a couple years ago. Their curated selection of furniture and decor is fantastic--call it "Japandi" or "Scandanavian" or "Artisan," "Clean, contemporary"... it's all thoughtfully designed and beautifully made. Love the focus on sustainability, and the selection of *washable* luxurious fabrics. And Julia and Floyd have been so incredibly helpful. They have a knack for picking out exactly what we want--before we have any inkling. Their eye for design has saved us so much time and earned us so many compliments.

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    Prevalent Projects
    Prevalent Projects
    Prevalent Projects

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    west elm

    west elm

    2.1
    (133 reviews)
    1.8 mi
    $$$

    This is my local West Elm and I usually go in 2-3x a year when I need to stock up on a lot of…read morethings in one stop. Since the pandemic items have returned to a much better stocking level though large rugs are not available, and gallery frames can be hard to come by of late. Went in 2 weeks ago and received great service and friendly advice regarding some design decisions. I felt assisted but never in an overbearing way. When I was finished, all of my purchases were carried to my car for me which was unexpected and so nice. The women who currently work here have been here awhile and are helpful and a pleasure to interact with.

    I am so upset with this company. What a lack of respect for peoples valuable time. I made an…read moreappointment for an in home design consultant months ago and finally the day is here and no one shows up. I call Mill Valley and the girl is stumbling trying to find an answer to the no show. Finally she tells me that the designer had a closer appointment and they can't come out as far as me and they can schedule a virtual appointment!!! Is this a joke?! I can see why there's so many complaints. Just a total lack of consideration and respect for their customers. I was going to refurnish my entire house so they lost a huge sale and I will never, ever purchased one thing from their company again. And don't think I won't be calling Corporate. Great work ethic West Elm NOT

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    Mysterious scratches
    Mysterious scratches
    west elm
    west elm

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    Dimensional Furniture Outlet

    Dimensional Furniture Outlet

    4.8
    (23 reviews)
    4.4 mi
    $$

    Great place to get all your furniture needs. Ken is really helpful & patient. He treats you like…read morefamily. There's a small parking lot up front, bring your pickup trucks and haul away yourself. Some things may not be in stock due to the times we live in, but he's more than happy to order via catalog or customize most things you want. He's passionate about his furniture business, and tries to go above and beyond for his customers. Also has a store in Oakland. 'Til next time ~ happy furniture shopping & see you on Yelp (SYOY)! #supportasianbusinesses

    May 06, 2020 Last…read moreweek we were trying to find a couple of buffet server cabinets online for our 'party room' in our house. Party room meaning the room where we set up our food buffet and other dishes for family and friends parties. We had our 2 foldable banquet tables in there that we bought from Costco and we eventually we got too lazy to put them away. So I gave Ken a call and we worked together after several calls to each other (and texts) and were able to give him the exact dimensions we wanted for our new cabinets, including the wood finish. We just wanted a simple looking design that would meet our needs. Our custom made cabinets came a week later and I am super happy! So glad I'm able to work with Ken in getting us the furniture we eventually love for our own. Perfect! ....... Ken Nguyen is super helpful to help find the furniture you're looking for. Over a year ago I stumbled upon this place in San Rafael and ordered a credenza piece for our dining room and I still love it. I wanted new dressers for our bedroom since our 10 year old IKEA dresser drawers broke. I was able to order & purchase 4 new dressers at Dimensional Furniture with one of them made custom sized to a space that didn't match standard sized dressers. I am really super happy. The dressers are made with solid wood and you have a choice of 10 colors to choose from for the finish. You also have a choice of either wood or silver pull handles for the drawers. I came in on a Tuesday morand my dressers were delivered yesterday afternoon...on a Thursday (the same week)! I paid an extra fee to have my old broken IKEA dressers taken away as well. Excellent service and I love my new furniture!

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    Installing the silver knobs to my new dressers
    Installing the silver knobs to my new dressers
    81806
    81806
    U77233

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    U77233
    California Sofa

    California Sofa

    4.2
    (55 reviews)
    4.3 mi
    $$

    Go here first!…read more After checking out sofas at most stores in Marin and San Francisco, we found the custom design we needed! Chris said yes to all our requests = taller legs, higher back, etc. The fabric selection and sofa design will meet any need. Order to delivery was about 2 months, which is on target for the other stores. Delivery was easy and convenient to schedule. Very happy with the service and selection. Check it out!!

    We purchased a custom sofa from Chris a number of years ago. The process was long - and his…read morecommunication was spotty at best - but in the end everything turned out fine. Fast forward to April of last year when our new pup took a chunk out of one of the cushions. Called Chris to order a new one (paid $300), and this is where the issues started. It took nearly 9 months to get a single cushion and when it arrived, it was the wrong color. When I noted this, Chris was very apologetic and offered to reupholster our couch - he would pay for the fabric and we agreed to pay for the workmanship. Fine. When I emailed him to confirm pricing, I never heard back. I kept following up...phone calls, emails. Finally he took my call, this was about June of this year, and said he was just trying to figure scheduling so that we weren't without a sofa too long. Fast forward to yesterday and I come to find out that the store closed. When I called his personal phone, it said the mailbox was full. We now have a random cushion sitting in our home that we cannot use, still have not been able to fix the original cushion, AND we're out $300. No idea what to do now but cannot understand how Chris is okay with stealing customers money.

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    California Sofa
   993 East Francisco Blvd
   San Rafael, CA 94901
   415-454-7632
    California Sofa 993 East Francisco Blvd San Rafael, CA 94901 415-454-7632
    California Sofa - Classic 302 Sofa
    California Sofa - Classic 302 Sofa
    California Sofa - Modern 118 Sofa

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    California Sofa - Modern 118 Sofa
    Lunaria

    Lunaria

    4.4
    (13 reviews)
    1.6 mi

    I went into this store because I am replacing EVERY SINGLE light fixture in a house I just…read morepurchased. I used to live in this neighborhood so was very familiar with the location of this store even though I had never been inside. I decided that I wanted to "shop local" vs purchasing everything online. I have my new kitchen and bathroom designed, the electricians are coming and I am ready to make my selections. I take time from my day to drive over to this place in my old neighborhood. When I arrived, there was another client ahead of me. That was no problem. I wasn't in a hurry as I had set this time aside for this purpose. I was looking around the room and the woman working there asked me what I needed and when I told her, "a lot of lighting" she let me know that she wouldn't be available to help me for 20 minutes or so. I said, that's fine I can wait. Then she asked me if I had made a list of what I needed and what purpose/function I expected from each light fixture. Ummmm. I have a list in my head. I haven't written down a list. I am not a list making type of person but I know my spaces. Then she tells me I need to go home and make a list and come back when I have it because otherwise, I am going to "fall in love" with items out of my budget. Huh?? I was so confused! She had no idea what my budget was. She literally sent thousands of dollars in unsolicited business out the door. This place must not need new clients. That's ok. There are plenty of places that will happily take my money. I walked into an appliance store today and they were thrilled to show me their inventory and assist me in my purchases. It was a stark contrast to my experience at Lunaria. EDIT: To respond to the response. You are not being truthful with what happened. NEVER did you infer that I step out for coffee and come back. I WAS the person who asked for catalogs to look through while waiting and you specifically told me that would be a waste of time without a list. Even your client seemed to pick up on the fact that you were about to lose a customer and she then said, "Here, here are some catalogs if you would like to view them." and that is when I said, "She just said that would be a waste of time and is not her process." If you're going to tell the story, please be honest about what occurred. Super frustrating experience considering I set time aside to come view some lighting and even was very clear that I was in no hurry and didn't mind waiting for you to finish. You made it obvious, you didn't want to speak to me unless I had a list of lighting with what I expected each light to achieve. Those were almost your EXACT words. Not mine. 2nd EDIT: I just saw in your biz description, "Appointments are recommended." This says it all. You could have simply told me, "I would love to help you but it sounds like you have a big project that will be time consuming and I will need you to schedule an appointment. In the meantime, it would be helpful for my process if you make a list..." That would have been much more productive instead of coming across as dismissive and patronizing. As for misrepresenting what occurred, there really is no excuse for that.

    If I could give this business 10 stars I would. In October I made an appointment and met with Alia…read moreto discuss replacement of three old lighting fixtures in my home. She listened carefully and presented options within my budget. When the fixtures arrived, and the vendor failed to include a part, Alia intervened quickly, and the vendor shipped the missing part. When the vendor failed to specify the right bulb for the chandelier that I bought, Alia intervened, contacted the vendor about the omission, and bought the correct bulb from a local store. Her husband delivered the correct bulbs in the rain to expedite installation. Alia embodies Retail at Its Best and has the expertise, patience and experience to find the right fixtures for your space. I recommend her and her business highly.

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    Counter
    Counter
    Heracleum
    Heracleum
    Nov 2014

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    Nov 2014

    Ruby Livingdesign - furniture - Updated June 2026

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