Copper took various pieces of a companies history and turned it into a masterpiece…read more I believe that you can't fake creativity and that you get what you pay for when it comes to art. While this piece wasn't cheap... IT WAS WORTH EVERY SINGLE PENNY. The receiptent accepted this gift and still hasn't stopped talking about it. Thank you for making something so badass and a true conservation piece.

Copper and pepper did a beautiful framing job with my feathers by Barloga studios…read moreGreat choice in floating them

A great and considerate framer. I had a nightmare of a time trying to get a painting made by my…read moregrandfather shipped to me. It was packed poorly and broke on the way here, then was returned to the sender and it finally made it out here. But it had flecks of glass on it, was torn on the the edges. I brought it to Steven and he treated it so kindly and professionally. He picked the matting perfectly and had a wonderful selection of frame options, and he walked me and my wife through them patiently. The result is wonderfully light and a bit contemporary which is exactly what we wanted. He does incredible work!

I met Steve in his shop on 4th in San Rafael and asked him to come to my house to hang a few items…read morethat I didn't feel comfortable hanging myself. Steve was very nice to work with, knowledgeable, and reasonably priced. I'd definitely recommend him to others.

This was the first time that I've stopped in since the store changed from "Cheap Pete's" to "CP…read morePhotos & Frames." I was helped by a relatively new employee named Rishi. She was very considerate. It was the holiday season, so the shop was busy and many of the customers were in a rush. Still, she was patient with me and walked me through my options for the four pieces I wanted framed. We found a stock option for one of them, but the other three required custom work. If I had to guess, the name change was probably spurred by people accusing it of not being cheap enough. There were definitely more affordable options than I've seen elsewhere, but none of them look cheap to me, which is even more important. The selection was comparable to what I've been used to at this location and I enjoyed seeing the way that Rishi was enthusiastic about the work - helping her customers find appropriate settings for their artwork and treasured memories. I was walked through my options and she'd learned her stuff! She knew how to guide me through the many choices, balanced with the existing artwork I have at home to make sure the new pieces would be well matched. (Please note, well matched is not the same as exactly matched, something I wouldn't expect and don't require.) Even though I stated that I didn't need them rushed, I was delighted when I got the message that my custom items were ready for pick up several weeks before they were due. Upon my return, Hector and Rochelle greeted me right away and located my order, giving me a chance to review each item before I left. I'm a very happy customer! Also, while I was in the store the first time, there was another customer who took up an exorbitant amount of time with one of the customer service representatives, but then walked out without purchasing anything. She repeatedly said, "You must think I'm a pain," to which the associate responded diplomatically and patiently, but she didn't bother modifying her behavior or thanking him for his trouble. I didn't catch his name, but I've been that sales associate before and I just want to acknowledge that he handled it like a true professional. I know it can be thankless work sometimes being in customer service, but hopefully the gratitude of the customers who appreciate your efforts outshine the ones who don't.

Francisco gave amazing service when I went to frame my mother's oil painting. The painting means a…read morelot to me and I was grateful for his willingness to help me. I totally recommend asking for him the next time you go into the store!

If you are looking for a low-cost/bargain priced framing job, this is definitely not where you want…read moreto go. If, on the other hand, you have something needing framing or reframing that really matters to you and/or has value, and you want the job to be done absolutely perfectly, Frame Crafters Gallery is the right place to go. Each piece is treated with a high degree of professional skill. If you can work the cost into your budget, this is where to go!

Yes. Krista, the owner is a true professional. She was Patient and her advice was superb. She has…read morea good Eye for pairing frames to art. I have been to other Framers and I am convinced she knows her Trade better than anyone. I wish I had known about Frame Crafters sooner. A true Gem. H.K.

The store has a good inventory but not enough employees. I went in looking for party decor &…read moreeasily found what I wanted. I went to check out and with 4 customers to check out, there was only one checker. Many of us used the people-replacing self-check-out screens; that went ok. But I needed help so I waited for Irma. Irma (the checker) was so busy but never missed a beat to help everyone around her. When it was my turn she blew up 8 balloons for me and was kind, efficient, friendly and quick about it all. What a great employee she is!!! She deserves to be Employee of the Month and deserves a raise! Thanks Irma!!! You're the best!!!!

Very nice!! I bought a lot of good yarn very good price and beautiful colors…read more Will back for sure!!

I'm so grateful for Riley Street Art Supply- there is no-where else nearby to procure art tools of…read morethe trade: calligraphy supplies, Copic pens, oil and acrylics, archival paper, easels, canvas, etc. The staff are all creative and helpful, the attention to quality is classy, and the value add to downtown San Rafael is irreplaceable. Great prices abound, and you don't have to drive to San Francisco to replenish your supplies. May there always be a Riley Street Art Supply in town.

Friendly helpful service. Excellent selection of supplies. Decent pricing. Will returnread more

I'd give this a 5. Been going yo them for years and many perfect frames after. Bill is the best…read more Then during Covid, I dropped off few things close to my heart that I had no other copies of, a painting of my daughter that I made; my polo action shot picture; and 3 others of an artist who has passed..and they can't seem to locate it nor give me an update on whether they found it. Sad

I highly recommend AC Graphics. They do quality work, great turnaround, and fair pricing. Best…read moreframing service in Marin County.

They require an appointment. I made one, and was reminded of it via email, and yet when I went at…read moremy time slot no one was there. No answer via phone or email.

A few years ago, Smith Andersen North framed several lithographs for me and did a beautiful job…read more The lithographs floated in their frames; however, one slipped from its tape and dropped to the bottom of the frame. Smith Andersen North fixed the issue for me, no problem. Same issue happened again for the same piece of art. I left SAN a voicemail; no one returned the call. I emailed them; no one got back to me, so I scheduled an appointment to bring the art in for a consultation/fix. I got there today a few minutes early, called the phone numbers listed on the door--no one was there. I waited--no one showed up. I appreciate that times have been tough recently for small businesses and that SAN can't staff the way it used to, but they've got to run their business if they hope to have one. I'm done. I'm taking my art elsewhere. Kim

Been using them since they were in Larkspur. excellent service. excellent quality. So glad to have…read morethem closer.

They did a fantastic job fixing a piece I had and making sure it was done to a high standard. They…read morewere very professional and timely!

We rode the SMART train into town for fun one day. We didn't have a plan other than to walk around…read more We happened upon Art Works after visiting Riley Street. Both my kiddos are very artistic and were absolutely thrilled to tour this studio/gallery space. The front desk attendant was very welcoming, and we all really enjoyed being surrounded with so much creativity. There was something to see at almost every turn, and even a few interactive pieces. It really was a treat to see my kids soak it all in and to be in their element for a change. It will be our go-to destination on all future jaunts to San Rafael.

On my first visit I found a community of artists ready to invite me into their studios and share…read moretheir meaningful works of art. Barbara, one of the artists there, even gave me a tour of the space, galleries and filled me in on the history and mission of the building and community. As a non-profit organization they work to keep the costs low for renting studio space and allow artists to rent gallery space for exhibitions. And I'm very much looking forward to the next art walk which occurs every 2nd Friday of the month. If you're looking to find an artistic community in Marin County, or just enjoy speaking with passionate artists, then you've found the right spot.