Beware! If you are purchasing a gift and will not be giving it to them for two weeks like what…read moreoften happens during the holidays, do not buy. They have a terrible return policy. In fairness it does say their policy on receipt but I didn't notice it. All I wanted was a credit. You do not get anything after 14 days. Nothing. I had received another gift at same time from Free People which is next door and was purchased same day and that store took it back with a full refund. I ended up buying something else with that money at that store. I won't be buying anything from Ruby and Jenna again

I was in this store location for less then 20 seconds and had to leave. Two young girls on shift…read moregossiping and laughing while saying inappropriate things. As the cashier says "what!! No one is in here" and her other coworker mumbles to say there is a customer in the store. Was going in to purchase because I love r& j however, they were super irritating to listen to and I will visit another location instead. The young girl mumbled have a good day while staring and I just walked out.

I had a wonderful experience with the owner and employees! As a bride, Ask Alice made bridesmaid…read moredress shopping so easy and seamless. No stress just beauty!

Ordered a very expensive gown for my daughter's prom. After 2 months I called to ask if dress had…read morearrived as prom was 4 weeks away. I was told "we think it shipped today". Not very assuring. The next week the gown arrived- it was the wrong gown in the wrong color. New gown was ordered and express shipped to store. Color was right, gown still wrong. At this point prom is a week away so I kept dress and had it altered (last minute alterations costing me a fortune). Owner of this shop has not even reached out once after multiple calls to apologize for the inconvenience or even offer some kind of break after all this trouble (and still having the wrong dress). I would never come back here or recommend anyone go here. Owner is a terrible business person and should be ashamed of themselves for not doing right by customers. My one star was for the 2 sales people who helped me when I went to pick up the dress. Both were sympathetic - 1 assisted in placing the express shipped order of the 2nd dress and the other tried to have owner reach out to me for an explanation. 0 stars to the shitty owner who still has not called me.

Great little store in Massapequa for all your trendy clothes and the jewelry is so cute and great…read morefor gifts!!!

I love the clothes in here however, there is a staff member named Nicolette and she is SO rude. I…read morehave been coming here since I was a child and with the change to blu poppy, this staff member is consistently rude. She makes my shopping experience horrible and is not friendly what so ever. She never says hello, never asks if I need help and just seems miserable. I will no longer be shopping here.

I haven't personally been to this boutique in store as of yet due to the current pandemic…read morecircumstances but I will say I have experienced their online shopping and curb side pick up and it was super convenient and helpful. Carissa was excellent at providing the perfect customer service and I thank her for that! This boutique is also perfect for cute gifts to bring to say a bridal shower or as a birthday present for someone special. Another plus is that their clothes are very stylish and they do tend to have 20% off their clothes at the moment as well. Price wise they have pieces that range from $20-$100+ but I'd say it's an affordable boutique for many. I would highly recommend!

So expensive!!! It's ridiculous. Owner is friendly but prices are crazy. Would not come backread more

In today's day and age everyone is so quick to post negative reviews and complain about everything…read moreonline. I am writing to talk about an amazing experience I had shopping at the Michael Kors store at Walt Whitman mall in Huntington NY. I was looking for a few outfits for my wife to give as a Christmas present. I had the pleasure of working with a sales associate named Gabby Herrera. Gabby took the time to listen what I was looking for and helped me select a few different outfits. Even though the store was very busy with it being a week before Christmas she took the time to call other Michael Kors stores found me all the items I was looking for ahnd had them shipped to me in time for Christmas and did it all with a smile. She is a trehmendous asset to your company and just wanted to give her the shout out that she deserves. Kudos! and we will be back to the store to see you soon. Richard Plush

Beautiful new store! I have 2 new ones in gold and and pink!! The watches are gorgeous in…read moresparkling holiday colors!

I stopped by Transitions today looking for something That I…read morewouldn't find in Philadelphia, I loved the clothes! The sales people were so friendly and helpful, I can't wait to wear my new clothes in Philly!

Reasonable prices and great location however, it really is a shame that such a boutique would…read moreemploy aloof and pretentious staff. My experience was so negative I'll never set foot there again.

I went to Mitchells yesterday and not one person came over to ask me if i needed help. They were…read moreto busy talking among each other.. This is not the first time this happened. They have an attitude which is not nice. When i go to the upscale stores in the Americana in Manhasset, they treat you like a person...no attitude and they are much more classier than you and know how treat people.... i will not be coming back any time soon, if ever. You need better salespeople who are not on their cell phones.

I purchased an item that was lost by UPS. This company still has not refunded me nor even replied…read moreto my email requesting my refund. I had to file a chargeback with my credit card. I can get better customer service spending $20 on Amazon than spending here.

The employees seem annoyed at you for coming in. I waited at the register for about 5 minutes…read morebefore the girl behind the counter stopped talking with her friend and addressed me. The quality of the clothes also do not match the prices. You will pay a ridiculous amount of money for cheap materials. Buy from somewhere else.

I previously bought from this boutique and always received friendly service. I placed an order on…read moreMay 29th and on June 3rd received a confirmation with my tracking number and the completion of my order being processed. Days go by and the tracking still says UPS is waiting for the package. I reach out and I am told that they will reach out to UPS. Another day goes by so I reach out again for an update (you would think they would reach out to me if they really called UPS). I ask for an update and i am told "Hi! Yes. The issue was the product sold out before we could ship :( We are issuing you a refund today." DOES NOT MAKE SENSE AT ALL. Why say you will call UPS if it already sold out? Plus, why let me complete the purchase if it was already sold out? I was given a tracking number 5 DAYS after my order was placed confirming it was shipped out. I have had another friend experience a situation where the item actually did sell out where she placed the order and then she was automatically refunded WITHOUT getting a tracking number. Be careful shopping here. This situation will have me not shopping here anymore. VERY sketchy. I know I was not told the real reason. Probably gave away my item yet I already claimed it will my order. If an order is placed and you are reviewing that order and see it is sold out you should contact the buyer and not provide a tracking number. Not wait for the buyer to contact you.