Customer service is very poor...I called today regarding a family member waiting for service. My…read morefamily member has been waiting for over a month for the compressor to be fixed. The company removed the model and serial stickers. My own experience with the lady that handles the office today was rude and obviously over worked.

I only wish this could go into negative stars!!! I had an appointment for between 8 AM and Noon…read moretoday on a warranty service air conditioner repair. I made repeated calls from 11:30 AM until 3PM attempting to get updates. I was told the technician was delayed on another service call but was assured that he would be responding to address my call by 5 PM today. I advised the woman at J & B Heating and Cooling that I was now taking time off work to continue to wait and was they sure that he would be out today. Again I was assured that he would be out to address the problem. At 5:30 PM I was contacted by the office person J & B Heating and Cooling requesting if they could reschedule. She would not even consider making me a priority appointment for the morning even though I had waited all day for them to come out. They were going to try to get to me in the afternoon after another service call. I called my home warranty company (Choice Home Warranty) to express my displeasure with how this was handled. The supervisor requested that I allow them to reassign it back to J & B Heating and Cooling and let them handle the issue since I had an appointment with them already and in exchange he would send J & B Heating and Cooling a work order advising the call out fee of $45.00 was waived. I contacted the J & B Heating and Cooling and spoke with the woman I had been speaking with all day. I advised her that I would be keeping the appointment for tomorrow (5-21-15) and that the home warranty company would be resending the work order and waiving the $45.00 call out fee. Within minutes of disconnecting the call I received another call from J & B Heating and Cooling. This was a male (assuming the owner) asking me quote "Now what in the hell are they telling you?" I advised him again what the supervisor at the warranty company had stated. The male from J & B Heating and Cooling stated "Well what does that mean?" I told him that it meant that I was no longer responsible for paying the call out fee to him. He then began screaming into the phone "Well then I'm not F---ing coming out there then. If I don't get the service fee I'm not coming out. I don't F---ing work for them, they can't tell me what to F---ing do. You need to call them and tell them to assign somebody else to do it because I ain't F---ing coming." He then hung up on me. This is the most unprofessional contractor I have ever had to deal with! With his attitude and lack of business ethics / proper customer service I am glad he did not come out. If is work ethic is anything like his people / customer service skills I may have been in worse shape with my A/C repair than I already am. I would not recommend this company to anyone. Beware of J&B Heating and Cooling LLC

Great service! We…read morecalled yesterday when our air conditioner froze up and were lucky enough to get an appointment for today. They quickly found the issue and had us up and running in no time. They also found another issue that led to the problem we had and we will be scheduling them back for more work. The service tech explained the problem to us very thoroughly and was very helpful.

This is my first time using this company but it won't be the last foe sure! From responding to an…read moreafter hours call, quality of service and more than reasonable price, this company is the way to go. It Is also a local, family owned company that will go above and beyond to ensure the customer's satisfaction and perfect service. If 10 stars was possible, they would be 10+100!!!

Responds quickly, honest and thorough. Made repairs previous companies never even addressed. Has…read morebeen ongoing issue but now is running great.

From the owner: We are a woman owned 4th generation heating and air conditioning contractor. We specialize in…read morefixing what others can’t or won’t in lieu of an easy sale! We won’t ever sell you anything you don’t need! We have great success getting more airflow and correcting ductwork that has been improperly designed.

Needed a new outlet installed in our crawlspace for a dehumidifier. Called Teska Electric and Steve…read more(the owner) got right back with me. Explained what I needed and scheduled for the work. Great communication: texted when he was on the way and expected to arrive. When Steve got here, he opened the electrical panel to install the new breaker and discovered mice had chewed some of the wires. He replaced and repaired everything needed for that as well. Could not be happier with his work. He worked fast and went above and beyond. And the price was very reasonable for everything done. Invoice clearly showed costs for all materials used and labor. Would not hesitate to use Teska Electric again.

From the owner: Excellence and professionalism are first when it comes to our electrical service. We are constantly…read moreimproving our services, staying up-to-date on all the latest industry advancements and bringing our knowledge to your doorstep. Our goal is to provide reliable services and make sure our clients know we are professionals they can trust.

Great work installing a new faucet system…read more Friendly people, Devon was great. I'd use them again.

Just had our duct work cleaned and Bryce and Briggs who did a fabulous job. Very through, and my…read morehusband was impressed with their procedure and high tech equipment. And he is very hard to please! His words 'they were methodical and did the process right'. So thank you One Hour Heating and Air for cleaning our very dirty ducts and we look forward to moving in our new home knowing all is cleaned and sanitized.