Excellent service, communication, and response time. I will happily use these guys again.read more

This company is completely unprofessional and disrespectful. They can't complete a job. Go anywhere…read moreelse but here. We called and had WOW plumbing show up to give us an estimate on fixing a tub that was not draining at a rental property. While they were at the rental property they left the door open the entire time they were there in below freezing weather. The plumbing issue they were looking at was completely inside the house. The tenant also said they knocked things off counters and did not pick them up and talked over the tenant and was condescending while there. Eventually they canceled the scheduled service call, the day of, after being late, when it was scheduled over a week in advance and refused to do any work because a tenant requested to us that they not leave the door to the house open in freezing weather. They left a person without plumbing because they requested "please close the door in freezing temperatures." On their estimate visit WOW plumbing said the issue was a single elbow that needed replaced. To replace this single elbow in plumbing line would be somewhere between $300-$600. The price seemed very high to us for replacing one elbow, but the tenants bath tub was not draining and it needed fixed, so we told them we'd like to schedule the repair. They were also informed about complaints the tenant had about leaving the door open. We've had other companies there for maintenance with our good tenant here and never had a problem. Wow plumbing said it would be over a week before they could get to it and they would talk to their employees. We scheduled the day for them to come and make the repair. On the day they are scheduled to make the repair, which they said would be the morning, they contacted us at noon and said the WOW workers said it must have been the other maintenance man who was there looking at the plumbing that day and not them. We had already clarified with the tenant and said no, it was WOW plumbing and the request is to just please close the door after entering and exiting, not a big deal. WOW plumbing then began telling us if it was their house they'd close the door themselves, that the person who complained is silly. I said this seems like a reasonable request, just close the door when entering or exiting. They said ok. They then called back and said that they weren't coming over and they were refusing to do the work since the tenant had complained about leaving the door open. They again said the tenant should close the door. I explained, after they kept cutting me off and interrupting me many times that there is a tight hallway by dryer, which is where they are working and the door is on the other side, which is blocked off by the workers. There's no reason they can't go there to do the job. Rather than being professional and hearing the request and doing the job, they got their feelings hurt that someone would say it's not ok to leave a door open in below freezing temperatures for hours at a time which the tenant had to run the furnace for hours and hours to finally get the temps turn back up. They said they refuse to go to the house then. There was no complaint about my tenant, in fact the WOW employee said they must be mistaken, he thought they had a great interaction with the tenant. The tenant only voiced to me that they were requesting the door be closed. This company also demanded to us multiple times that the complete and full payment for the work be paid the minute they are finished with the repair. We told them we needed bill, but really there was no problem with that. But was thinking is this because their work doesn't last and they take the money and run before testing it can happen? What kind of business schedules a job for someone without plumbing over a week later, is late and then the day of cancels, leaving someone without plumbing in their house because they asked they close the door outside? Childish mentality. Don't waste your time.

We recently had Batchler Heating and Air install a new system and couldn't be happier. They offered…read morethe most competitive pricing we found while still using top-of-the-line equipment. No unnecessary maintenance packages or pressure to buy extras--just straightforward service. The crew completed the entire install in one day. They were excellent, knowledgeable, and professional from start to finish. Everything went smoothly with no issues at all. It's clear this is a family-owned business that takes pride in their work. They treated us with respect and made the whole process easy. Highly recommend!

Great work and very affordable! Their service and their product they use is great too!read more

Ken was wonderful for my furncae diagnostic and repair. He really took the time to go through the…read moresystem to figure out that I had a faulty control board. Very reasonable pricing and was able to work me into his schedule the same day I called!

Air conditioner was making a loud noise. 1st time I used them. Very satisfied. Took his time and…read morewas thorough. Explained everything in detail. Price was better than I was anticipating. I would use them again.

Quick response, quick resolution to the problem (replaced fuse for a/c unit). Very fair pricing…read more Didn't try to sell me a whole new system (like some companies do). I highly recommend this company and would trust them 100% to be honest about what's needed.

Have used them for years; honest, timely, and great attitude. Would highly recommend.read more

Baker Heating and Cooling is an outstanding company! Jeremy provided excellent service and went…read moreabove and beyond to make sure everything was taken care of. He was professional, knowledgeable, friendly, and took the time to answer all of my questions. It's clear that Baker Heating and Cooling truly cares about their customers and the quality of their work. I highly recommend them!

Terrific experience. The service technician was excellent. He did a great job repairing my…read morefurnace. A speedy response time from my initial request. And their prices are very fair. Our previous HVAC guy had retired so we had to find a new one. Our neighbors recommended Baker. I'm very glad they did.

Brian has Helped me on several occasions and some were emergencies. Not only is he quick to…read morerespond he is friendly, professional, and thorough. Brian is honest and very reasonable with his rates. Thankyou Brian- you're a life saver. Margo

Called on Thursday evening. Brian came out on Friday afternoon and resolved the issue within 30…read moreminutes. Reasonable prices, quality work.

We had an issue last night where our condensation from the AC was not draining ; turned out the…read morehole was plugged with debris. I was very stressed because my husband was dealing with it standing in water with electrical components around him. I called Kellerman Heating and was told someone would call. Turns out my phone was not working properly and I missed that call and my husband said that I was rude when I left a message on the after hours recording. I do apologize for that. Anyway the owner came to the house because he could not get a hold of me and took care of the issue. I would say that he went above and beyond in doing so and I do appreciate that he did that. He took care of the issue which also turns out was not from anything that they did but the drain was clogged from other debris like when they built the house ect. Thank you to Kellerman Heating & Cooling. If you need work or a new Central Air Unit call these guys. I would give them a 10 out of 10.

Great place they go up and beyond getting your furnace fixed very professional and very…read moreknowledgeable you won't go wrong with this company Thanks for being so prompt.

Quality Work on an outdoor outlet extension. Also did a garage outlet install a year ago for us…read more Arrived when they said they would. A little on the high side for value.

We bought a new house knowing that there was electric work to be done…read more During the process of getting estimates (which is a pain) the people from Cullen were again and again the most responsive and the kindest. Their estimate also came in among the lowest and it was the most detailed explanation of what they would be doing. During the process they kept me appraised regularly and clearly about the many changes ( Not their fault - the guy who DIY-ed the electric in our house was clearly inept) Everyone who came to the house over the three week process to get everything repaired was polite and helpful. They definitely made dealing with a stressful situation manageable and the guarantee on their work gives me piece of mind. Highly recommended if you need Electric work! (BTW - The only negative review I can find is about a single driver, and not about the companies electric work. In all my dealings with the company and Andrew Cullen that's something he wouldn't tolerate as he's a big advocate of customer service.)