My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them. 1000% would not recommend.

I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

Reliable - held their appointment and came to service my a/c on the hottest day of the year, honest…read more- didn't sugarcoat issues with my system and provided solutions with my input, results - my unit is working again.

Amazing company ! Cant say this enough !VintAir does quality work at a great price . They came out…read moreto fix my broken heater on the weekend and got it back up and running the same day !!

AC tune up. checked and cleaned both outside and inside components Check out a noise I heard since…read morethe installation of the unit. Insured me that's the normal power down. Sabastian was nit rushed, know is stuff. Tested the supply vents and returns in the house. All good!

Had a horrible experience where and employee turned off my water heater by turning a valve and said…read morethe brand new machine was broken..... Only to pay a few hundred dollars for a technician to come over and undo his work... All they did was to turn a valve and hit a button. The original worker said he was untrained and they will not send him for training. Horrible, and never got back to me after that situation. Responding to the message, you said that i do not agree with the decision - which is true I do not believe I should have paid for the first technicians' incompetence, there was no reason to turn off the valve. Then when you go to the second technician who came in, all he did was to turn the valve and restart the machine. Logically speaking - if the water heater worked - then we ran out of oil - then the first tech came after filling up the oil - how would the valve have been turned? Because I know i did not touch it and that's exactly why i paid extra for that service. And I have seen with my very own two eyes the first tech turns the valve. Those are undeniable the true and accurate facts of this scenario.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

We had a 35 year old hvac system costing in repairs and wanted to use a local contractor in…read moreHamilton township. The google and Yelp reviews were overwhelming for Home Allegiance. They were on top of our list, of course expecting to get 3 quotes. When we met with Chris we quickly realized that the reviews were true; from their guaranteed work ethic to the very good pricing, and availability. We waited about 5 minutes to call and sign up. When we met the crew; Sam, Sal, and Erick, we knew we had chosen the right people. They are meticulous in all their work, and most importantly when there are complications for joining the systems they take the time to craft the best solution, no matter what extra work that entails. Even more than that, they are the finest people you want to know, taking care to make your job their priority. You can't do any better!

Great guys, arrived exactly on time and had our AC running again in 20 minutes at a very reasonable…read morecost. No upsales or "need to replace everything" nonsense like some of the others out there. Thanks a million! You will have our business from now on.

I've been using Patriot Air for a number of years. Joe is one of the most honest and professional…read moreservice providers I have ever done business with. When another HVAC guy (the original installer) told me my AC unit was shot and we'd have to replace it (at a cost of $7k), Joe came by and got us back up and running for $150 and the unit is running like new. If you need AC or Heating services, Patriot should be your first call.

There was alot of confusion with the appointment date, so that just needs to be handled in a better…read moremanner. My issue was just a gas fireplace acting up and those with heating issues should definitely come first. When Joe made it to the house, he was extremely professional as in the past, personable and low key. Jackie remained professional and calm throughout the appointment issue. As for Joe's abilities in this field, he would be someone I would trust hands down! Having dealt with many HVAC vendors in the past, I would recommend Patriot Air without hesitation...I just would suggest an improvement in the appointment making format. Our fireplace is working and no longer an issue!! And he takes credit cards for payment! Thanks Joe & Jackie

I paid owner Jon Arthur From Bristol $ 1900 for HVAC work. Multiple times he would give excuses why…read morehe couldn't show up. He lies don't trust him. After 2 months He still will not return my money . He will not answer calls or text messages. Beware ! Very Dishonest. I found out he had a previous company called Hot and cold mechanical LLc.

Absolutely never use this guy. He took a 4k for a 'deposit' to swap out our HVAC system and…read morecontinued to tell stories of why he couldn't come do the job. After 2 months of running us around, we asked for our money back. Continued to lie and say he would, but never did. Now we have to go to small claims court to fight to get it back!!!