Absolutely outstanding service and support! We have two heaters and the one in the basement stopped…read moreworking. We had several estimates, and their's was as much as $10,000 less than others, because they only sold us what we absolutely needed. When the upstairs furnace stopped working, I called them right away. They were able to repair it and keep us going for a fraction of the cost of a new one. They even measured the CO2 output levels for safety and measured the unit's efficiency. They printed out a report that is attached to the furnace so we can monitor its health over time. Absolutely my go-to HVAC team!

Avoid at all costs. We are 5 visits in and they still haven't repaired my AC in the dead of…read moreSummer. Every visit they discover a new problem they didn't notice the first time. The only thing worse than their service is their customer service.

Len Shaperio of America's Best Comfort is a fantastic HVAC resource…read more He's smart, responsive, nice, and very knowledgeable. Len does high quality work. He replaced our AC system and did everything effectively from the permits to the clean-up and disposal of the units. Our new system works perfectly. Len also literally bailed us out when our hot water system was leaking on a weekend. Problem solved. Totally recommend Len Shaperio.

Disappointed to say the least and now outright pissed off. We used this group for our service…read morecontract in the home we purchased because they installed the system. First, we signed an agreement that they would not stand behind because "the girl that sold the contract no longer worked there"?? Naturally.....250$ more please. No, thank you, we are not stupid. Second, now that I had a reputable company doing the work, I find out that the amateur tech (that was on the phone the whole service learning how to play hvac tech) left the gasket off of the the ignition housing.... leading to leaking gas and occasional ignition failure. Two thumbs, waaaaaay down. Would give less stars if I could.

My girlfriend's heater stopped working, so she called this company. They told her the required…read moreparts were "rare" and recommended replacing the entire system for $8,000+, citing the age of the unit. When she declined, they suddenly "found" the part and quoted $1,800, then took a deposit. A quick search showed the OEM part is widely available for around $150, and the job typically takes 1-2 hours. Charging $1,800 for that kind of work is hard to justify. To their credit, when I called and requested a refund of the deposit, they returned it without issue (hence the 2 stars). That said, the initial sales approach was misleading and predatory. For context, another company has since quoted $460 for the same repair.

Very responsive service and "diagnosed" a defective blower motor that was "one of the most…read moreexpensive motors I've seen" and "don't know if I can get one" immediately went into "upsell a new furnace mode" and was assured it was a "competitive price" Big mistake should have immediately called two other companies for quote. Installation was flawless, but the price was exorbitant at $8300. $6-6500 would have been a fair price for a $3400 heater marked up 1.5X and a 6-8 hours of labor at more than $200/hr labor. Met with owner and he justified the price mostly due to "knowing his costs", generous salaries for his employees, enormous overhead, advertising and a "small profit margin" Lesson learned. When the technician goes into upsell mode and tells you they are offering a competitive price, don't believe them. Get three quotes. Also, they remove any negative reviews and want you to not post anything detrimental on social media.

So happy with B&B! Over the summer, my air conditioner stopped working, which gave me the kick in…read morethe pants I needed to find a new Heating and Cooling servicer. Chris came out and identified the problem quickly. He explained everything to me and took his time to make sure I understood all my options. (My last Heating and Cooling servicer asked to speak to my husband instead of me - not married!) Thank you, Chris for getting our house cool and answering all my questions! Just had them back to check my furnace before the cold weather hits. Consistently good service! Update! Chris came out for a third time and was professional and efficient again. Very happy that I got a service package with B&B and will continue to have someone come out each fall and spring.

We live in an apartment and I was concerned about the air quality. I discussed my concerns with…read morethe owner Chuck. He explained since we had baseboard heat and window units our best solution was to get a air purifier that plugs into the wall! We've had it for a while and we absolutely love it!

Ray is the best. Installed split heat pump/AC unit in our top floor master bedroom when others…read moresaid it wasn't possible. Last winter on a severely cold day, our furnace quit. Ray came immediately, found the problem,and restored our heat. An HVAC hero! Great guy, and very reasonable.

Great service - very professional! Prices are fair and the service is great. Easy to schedule with…read moreand was patient in explaining air conditioner problem and the options for repair.

Don't use RTF Mechanical they suck. I thought they were good the first time but when I bought a…read moresystem from them it was a rip off, the contract was with me but wanted to speak to my husband and it was installed wrong I had to pay other people to clean up their sloppy job! They are extremely rude and I recommend to stay away!!!!

Soo... I haven't had my heater serviced in quite some time, new home owner here :P It's a Saturday…read morenight and I smell smoke, run to the basement to discover my heater smoking. I called RTF as they are a 24/7 locally based company I found right here on Yelp. I spoke with a woman who was extremely helpful. She advised me to turn of the heater unit, which I did upon the smell of smoke. I scheduled an appointment with them to come out early Sunday morning. They called me in the morning again to confirm and were here promptly. The owner was the one to come out to look at the unit. Considering that he came out on the weekend, I was fortunate as the weather has really turned to begin the winter season. After agreeing to the cost of repair, he went right to work and was able to get everything done pretty efficiently. I was surprised that he wiped the whole thing down. It looked brand new after he was finished. Very pleased with the weekend rate, professionalism and quality of work RTF provided. I will be using them to service my heater moving forward and recommend others in need of service to use them as well.

I called on a Friday to schedule a service and they got me in first thing Monday morning. They did…read morethe maintenance and fixed an issue we'd been experiencing with a faulty switch.

Thank you Ryan for bringing an old ac back to life. I would highly recommend Ryan Cloak to anyone…read moreneeding hvac service extremely knowledgeable in what he does and would never recommend anything if it wasn't necessary. Easy to talk to about your problem and never makes you feel your being rushed he takes pride in what he does.

Service First Heating and Air Conditioning has always had great service and great staff! We have…read morehad them for about a year and a half with a service contract and have not been disappointed. We have a Heat Pump and we are very impressed by their knowledge and courteous staff. Having Service First Heating and Air Conditioning as our HVAC company has been worth every penny!

I previously posted about a negative experience I had with the installation of a whole house…read morehumidifier. Shortly after posting I was contacted by the management and they took full accountability for what transpired. They explained the challenges they had with the job and offered to come back and do the necessary repairs at their expense. It has been a few days since the repair and I am happy to report that everything now seems to be working fine. I greatly appreciate the way this was handled by Service First- they made it right and there's not much more a customer can ask for. I am now very satisfied and feel confident that I can contact Service First if there are any additional issues.