The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

WoW, just wow. these guys are good. 2 chips fixed and you can hardly see them after the repair. I…read morewould give 6 starts if I could. The team that came out in Cuyahoga falls is amazing.

Terrible, godawful experience. The work was fine, we have a new windshield, fine job…read more I had a scheduled appointment through our insurance for a windshield replacement at 8 am on a Tuesday morning. I was kept waiting so long that my phone died, but my wife received a text update claiming the work was done at 9 am. She attempted to text back asking for an update but never received a response. Meanwhile, I was physically present in the waiting room fully visible by both receptionists. No one ever updated me while my wife waited to hear back, eventually growing anxious as to whether something happened to me. Around 10 am I asked for an update and one of the receptionists reached back to find our file and keys in a mailbox. She explained that "usually they call out a last name". At no point during my extended wait did I hear anyone reach out to me nor did they do so in person. I do know during this time an individual waiting outside was approached and got their car back. They additionally parked our car behind a larger vehicle so that it was not visible. We both work hourly and missed out on pay due to this. And while I understand a deductible is a deductible the fact that I paid in full despite losing money due to the time waiting is infuriating. I cannot recommend highly enough going to any other provider if you at all value your time! Because they sure do not.

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!

I read the other negative reviews and I cant believe it. I did not have anything remotely close to…read moretheir experience. The guys were working on a job down the road from my house - so I stopped down to ask them for a quote on my Nissan. They were both super pleasant. I agreed to the price - and they said they'd stop over the next morning between 9-11 to install. The arrived promptly at 9...and were done within the hour. Great prices - great service. I can't say enough and would never recommend anyone else.

DO NOT DEAL WITH THIS COMPANY! This is a horribly dishonest company with an aggressive thief of an…read moreowner. He was called out to fix the window on my van and without my knowledge brought an after market window that ended up not fitting in my van properly. I was never offered an option in picking which quality of window I wanted. After the window did not fit he suggested I leave my van torn apart, but that I still owed him a $50 service fee for "all of his hard work." I requested my van be put back together, before he received his payment. He came to my door with my keys, I asked him if my van was put back together and he then proceeded to dangle my keys above my head and state "You will not get your keys until I get my payment." I requested that he handed me my keys, as this was totally unprofessional and I was afraid this guy had other motives. He then proceeded to take my entire key ring, get into his vehicle, and drive into the road with my keys. I told him I would give him his check as soon as I got my keys back and all of the sudden he claimed he did not take checks. The police were called and the matter was resolved. The Mechanic lien law could have been put into place in a courtroom with the proper court documents had he chosen to do things in a legal manner but instead he stole my belongings and held them hostage until he got his money like the dirty crook he is.

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.

Matt did a great job on my Genesis G80. Great communication, on time with everything and a really…read morenice guy. I can't say enough about how he maintains his shop....Absolutely spotless. You get one chance to make a first impression, so when pulled in I knew I was in the right place.

I went here to get the windshield replaced on my car. They scheduled an appointment two days out to…read moreorder the windshield, I dropped it off in the morning, and it was complete within the day. All in all a very good experience.

Went to them with a window that had been shattered and had to be replaced. They installed it and…read morethe window didn't even close. I could put my fingers outside with the window all the way up. Had to schedule appointment to return for another adjustment.The second time the window went up further but still would not seal. I am done with this company and will have someone else adjust it correctly.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.