I wish I could give them 10 Stars! M & S AUTO REPAIR IS…read moreAWESOME! Auto Repair INC. on Smith, by the Veterinarian, should be boycotted!! They were awful to my neighbor and friend Sharon. They were going to rip off a single mother of 3. 700.00 to replace a hose? Oh, that's because the hoses come in packs of 2, even though Sharon needed 1 hose replaced, they were going to charge her for an extra part, that they were not going to use on her car. I know parts are expensive, but that's ridiculous. She told them that was too much and called around and M & S Auto's estimate was for 260.00. They recognized the dire need of a working Mom. They had compassion for her situation and helped her. They fixed her car in 20 minutes, instead of the Tuesday, originally stated. She had her car towed to Auto Repair Inc.1st. They did a diagnostic test on her car. They charged her 70.00 for that, and gave her the 700.00 estimate. When she wisely declined, she tried to pay the bill with her credit card over the phone. They refused to take payment over the phone, and refused to release her car to the towing company. She was sick, with 3 kids, I gave her a ride to the shop to pay in person. They made her wait around the desk, while the workers stood around, taking another customers info over the phone. One guy told her to quit asking questions. What type of men take advantage of a woman, who is obviously sick and struggling. Speak to her in a way that she comes out sobbing, at her wits end. SHAME ON YOU AUTO REPAIR INC. KARMAS GONNA GET YOU. THANK YOU M & S AUTO, not only for fixing her car quickly and at a reasonable price. But for showing compassion to a young family in need. Your great business practices will be passed on with recommendations from us!! Thank you so much!!

I was recommended by another customer and I can say I was treated great. They were very…read moreknowledgeable and caring and understanding. I am very happy with the work done on my SUV. I will be telling all my friends and coworkers to come to you.

I will always take my car here. They do great body work and take care of the "xtra stuff" regarding…read moreyour insurance company. Also the mechanical shop is good and they don't drag you across the coals on price. John is a great guy.

The only shop in town willing to do non collision repairs to my car. I could not be happier with…read morethe quality, timing and cost of his work. Very easy to deal with. I will go back for more work ( thanks to my 17 year old) Highly recommended

While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

LJI is exceptional in terms of its professionalism, customer service, organization, timeliness &…read moreand efficiency. They welcome you regardless the year, make or model of your car. It doesn't matter if a big or small a repair is needed. They are honest and and have deep family roots in the community. Highly recommend.

Great place to get body work done. We had a dent and a rust spot in different parts of the car…read more We cannot figure out where they are now. Tony is wonderful do to work with and cares about the finished work.

It's been a few years since I've used them , but they were fantastic when I did . The last time I…read morecame in , I had asked how much it would cost to remove some paint traded in a minor accident caused by a senior citizen driver . I went there to get an estimate because she was going to pay cash for the repair to avoid risking having her insurance canceled . The technician took a look at it and said "I think that will buff out" and before I knew it he was running an extension cord out to my car and buffing out the damage . I was able to call the lady and tell her that she didn't owe me anything because of their kindness . When I have gone in for paid jobs, they've always been professional and worked with me and the insurance company .

The business doesn't practice good business practices. I was quoted a price and when I went to pick…read moreup the car it was $200 over my quoted amount and the only explanation was "the price is fair." I was told I would be given a cash discount that did not happen. Took the car in for front end damage and cosmetically it looks ok but now I have to pay someone for a wheel alignment. It seems if they were putting my front end back together and charging me over my quoted amount they could have aligned the wheels. I can't say I need auto body shops alot but I will not recommend any business that has bad business practices. I read the reviews and chose this shop based off those reviews, but the reviews don't reflect the service I received. Very disappointed customer!!

I have been coming here for years! I was referred on my family members and work colleagues for over…read more40 years! The work is exceptional! The job is always done right and the price is always affordable. It is one of the oldest and most reputable body shops in the City of Cleveland and suburbs. There's a great reason for that! Rex Auto Body is the best!

Grateful for Rex Body and Fender Repair; they are skilled and capable in their craft. They are the…read moreonly place we have gone in the 48 years we've been in the neighborhood and I highly recommend them.

These guys are great: they are kind, professional, and competent. Terrific service, quality and…read morevalue. I wish every service experience could be like working with them. Having caught a random stone on the highway which chipped my windshield, I was worried about having to replace the windshield on my BMW and deal with the head's up display, but they were able to repair the spot and save me a lot of money and hassle. It couldn't have been easier or more pleasant to work with them. Thanks Matt!

Ultimate Glass did a fantastic job! Matt was kind, professional, and didn't try to steer me away…read morefrom factory glass, which was my preference. Moreover, because I worked with him, I was able to get my cameras recalibrated at the dealer, which made a difference to me. If you are someone who appreciates quality work, you can't go wrong with this company. Many thanks again to Ultimate Glass!

Recommended!! My…read morefamily has been using Ray Sliva to repair our cars for years. He and his son are absolutely honest, and are diligent in finding the problem in your car. They fix everything for very reasonable prices and they do very good work. I would recommend them to anyone with a car ;)

Great customer service. Awesome mechanics at fair reasonable prices. I've been taking my car there…read morefor 2 years now and it's great work. It's so hard to find an auto repair shop that won't try to rip you off. I used to go to the dealer but glad I went here after finding out about it from an old coworker. Thanks so much!