literally..do not use this service..use safelite. they sent torry over to replace my window and i…read moreliterally seen him pull in my drive way then drove off. i had my front door open and my garage door open as well. i work from home and once i saw him, i grabbed my shoes and he was gone. i literally called him back and asked for his location because i thought he was parking on the street however, he drove off. given off scam vibes. then he said i ordered the wrong window and someone should have called me. i stated to him that why didnt you just come to my door and alert me. he lied and said he was outside for 10 minutes and no one came. i said most people announce they are here by ringing a doorbell. he then got an attitude and said most normal people come outside when you know someone is on the way. he also hung up on me. i canceled my order and place it with safe light. this was the worse experience i ever had for a first time customer..do not ever use them. go to safelite. i promise. i work in healthcare. i know a lot about service and this was very upsetting. this was really bad. they did refund my order. hopefully, thats what they said..

We are visiting Ohio, and a family friend loaned us a car. I figured it would be nice to fix some…read moreminor issues on it. The drivers window would not roll down. I contacted Terry on a Saturday evening. He showed up at my home bright and early the next work day, troubleshoot my problem to a faulty power window switch, and even helped me locate one online for about a fifth of dealer cost. All that, and when I asked what I owed him he just said it was nice meeting me and went on his way. He's a great guy, and deserves your business.

Affordable Auto Glass was such a wonderful experience, and they exceeded my expectations in every…read moreway. The only reason it took me so long to post this review is because I'll be giving away the secret about how great these guys are. What a professional, thorough and affordable service. Thank you.

Affordable Auto Glass replaced my windshield perfectly. They did a first-class repair, their price…read morewas exceptional, they were prompt and efficient, and very nice guys. Anyone needing auto glass replaced or repaired, look no further than Affordable. You can't find any better service. You can find worse- I know, my windshield has been replaced 4 or 5 times and the other company I used (the one with lots of TV commercials) screwed up so much of the install I've ended up with costly repairs on other parts effected by the poor work. Affordable corrected the mistakes the other company made. My windshield is perfect!

We worked with Javier and he was amazing. We were already traumatized because someone had broken…read moreinto our car by breaking out a window. We'd been trained to be a robot and automatically call the place with the gigantic national advertising budget, but they told us it would be a week. Optic Kleer showed up in our search, and just WOW. Javier calmed me down, and let me know he could do the job that day. I was thinking we had to take the car in to his shop. But NOPE. He said "I will come to you." He was on time (5 minutes early), he did a professional job, and he was affordable. He was in and out in no time. He was professional, and pleasant. We are going to refer him to our friends and in our social media. Thanks sir. We are truly grateful.

Javier did a great job friendly fast efficient and good communication. Would use again.read more

Fast, very good results and excellent experience with technician, convenient, good value…read more Definitely recommend them.

From the owner: Located in Akron and serving Northeast Ohio, Defender Auto Glass specializes in mobile auto glass…read morerepair. We bring our services directly to your home or office, providing fast, convenient, and high-quality windshield and auto glass repairs. Request a free, easy quote through our online form to schedule your repair. With competitive rates and expert service, we offer the best value for your time and money. Trust us for reliable and efficient auto glass solutions.

I am an out of towner and needed my windshield replaced before I head back to Washington. They fit…read moreme into their schedule were prompt and very professional. The price was right also as my insurance did not cover it but it was still more affordable than any place in town.

I had to replace my window due to my car being broken into. Defender helped make an unfortunate…read moresituation into a great experience. They came to my place of employment to replace it and it looks brand new. Rob was awesome he called ahead to tell me he was on his way, he was kind and professional and the glass was all cleaned up. From the schedulers to the easy payment at the end, it was all perfect. Highly recommend

if you need a windshield or a window repaired, THIS is the only place to go too, the owner is so…read morenice and honest and this place very clean, it took one day to get my window and only an hour to install. called safelite first after seeing the commercials , they wanted 100.00 more and 34.00 more if they come to you! ripoff! so if you want a reasonable price, help a local small businessman and have THE best service possible, call this place, you wont be disappointed!

Repair That Glass is a clean, well-maintained shop that is locally owned, which is a plus. It's a…read morebummer to get a crack in your windshield, but this is the place to go if you do. Prices are lower than the chain repair shops and they even got my inspection stickers back on the new windshield, which isn't even an option at other glass repair shops. I was really impressed by this business.

Best price of the 3 I tried, well under the highest…read more They gave a reasonably close estimate of when the installer would arrive & the installer called when he was 15 minutes away. Window replacement was quick & easy.

The wait for an appointment was reasonable even with CV19. The price was good. The techs came to…read morethe job site as promised and the installation was solid. Cleanup and finished detailing left something to be desired. There was grit and pieces of old gasket from the old window removal inside the cab, dirty hand prints on the door exteriors, some adhesive on the inside driver window and outside passenger side verticle window frame that was not cleaned up. If the cleanup had been complete this would have been a 5 star review. I sent an email about the cleaning issues but have not gotten a response as of yet. UPDATE: Rich from Defender contacted me first thing this morning and apologized then offered to send out a tech today to finish up a 10 minute cleanup. I own a home remodeling company and in my opinion you can't do much better than that! Issues inevitably come up from time to time and when it is addressed like Rich did that's a sign of a stand up business! Thanks Rich and Debbie for a great job!

I needed a rock chip repair for my windshield that was beginning to spread. They got me in the same…read moreday, customer service was great, the waiting room was warm and comfortable, 45 mins and done. Price was $100 cheaper than national competitor. Highly recommend

after being disappointed with another company, I called these guys. I explained what happened and…read moreexplained my urgency. they were right on top of things. I was able to get my car in 20 minutes after my phone call. I recommend these guys. fast, helpful, and professional

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

I had Special Care replace the windshield on my 2007 RAV4 because, after 150K, it was pitted and…read morehard to see through. They were easy to deal with and communicated well throughout the process. They came to my place of business, did the thing, and were done in about an hour. It's been several weeks with a fair amount of rain at times, and no leaks, so I'm going to give them a thumbs up. The only negative was the tape used to temporarily hold the windshield in place until the sealant cured...it left marks on my paint. I expect they may come off with some solvent, but haven't tried yet. Their price was certainly right, being WAY below the Safelite pricing.

From the owner: Auto Glass Replacement Windshield chip repair…read moreWindshield's Door Glass vent Glass Back glass Power window repair Rear window Defroster repair