We worked with Javier and he was amazing. We were already traumatized because someone had broken…read moreinto our car by breaking out a window. We'd been trained to be a robot and automatically call the place with the gigantic national advertising budget, but they told us it would be a week. Optic Kleer showed up in our search, and just WOW. Javier calmed me down, and let me know he could do the job that day. I was thinking we had to take the car in to his shop. But NOPE. He said "I will come to you." He was on time (5 minutes early), he did a professional job, and he was affordable. He was in and out in no time. He was professional, and pleasant. We are going to refer him to our friends and in our social media. Thanks sir. We are truly grateful.

Javier did a great job friendly fast efficient and good communication. Would use again.read more

Great service..timely and friendly.understanding had to change appointment. 3 times in one day.read more

AGN should give the customer the courtesy to see the cause of a $200.00 repair being dismissed for…read morea $645.16 windshield replacement. Also, AGN should afford the customer the courtesy to take or leave said damaged items which cause the repair to become a replacement. In this ordeal I called minutes later to inform them I was coming back to get my old windshield but I was placed on hold by the receptionist whom never returned to the phone. Nevertheless, when returning less than 24 hours later I was told they threw my old windshield away in dumpster but when looking in dumpster to retrieve or verify their actions the windshield was not in the dumpster. No explanation as to where my old windshield was. Being my old windshield wasn't severely damaged, it's possible it was suitable for a deposit AGN doesn't cares to talk about. Only reason I put a star is because this will not post without at least one. Other that I would not give AGN one star.

I visited C-Auto Glass, formerly Cuyahoga Auto Glass, in January 2025 to fix the front windshield…read morewindow in my car. A friend noticed a long crack on it one day which surprised me so I needed to get it fixed. I called C Auto Glass a day before to inquire about their windshield repair services. The young woman on the phone explained the service and told me what days/times were available for an appointment. I scheduled an appointment right then on the phone. I was able to get an appointment for the very next day, on Friday, January 17th. Upon arriving, I was greeted by the front desk receptionist. My car was then taken in to be repaired. I waited in the small waiting room while my car was being worked on. I waited for about 2 hours until my car was ready. I was able to work on my laptop while I waited because they have wifi. They also did a recalibration (just over $200) which is readjusting the car safety system and sensors in the front of the car where the camera is. They used a software to do this and per my receipt, the process takes under 10 mins. After my windshield was replaced (about $300), I was told to leave the adhesive (sticker) on for 24 hours. This allows the adhesive to properly bond or stick with the glass. I was also told not to wash my car for 5 days afterwards to prevent harm to the glass. This may mean that they used a less durable glass but perhaps that is standard procedure. Service was efficient and friendly. It's early February 2025 now and my car windshield still looks great. I can see myself returning to this local auto shop if I need future glass repairs. **** GOAL of 365 reviews in 2025 - 32/365 total reviews in 2025 - 813 total Yelp reviews - Reviewed on 5 February 2025

I am back with both vehicles. Scott (manager) was very clear on what may have cracked windshield…read more He also explained oem vs aftermarket as far as pricing goes. Service was great...again...and i did not have to cause insurance to raise my rates due to loose truck or road debris.

I contacted Zafer at Tint Pros on a Friday after buying a new Tesla and wanting the front windows…read moretinted to match the rear factory tint. He had me scheduled the following Monday morning. Fair pricing, professional service, and the tint came out exactly as I requested. The match is perfect and the car looks great. Very happy with the experience. Zafer is a pro and I highly recommend Tint Pros.

I previously had my gold 2020 Hyundai Sonata tinted at Tint Pros back in summer 2020. The work was…read morephenomenal and it still looks like the day it was tinted. So, when I purchased a new 2026 Honda Civic Hybrid Hatchback in Boost Blue color, I knew I needed to get the windows tinted. My first thought was to have it done at Tint Pros. This time, I decided to have 35% tints done on the side windows and hatchback rear window. I contacted Zafer through their website after hours on Saturday 3/7/26. He quickly responded with an available appointment for the following Wednesday 3/11/26. I dropped the car off at 9AM and it was ready for pickup the same day at 3PM. He even included a can of ammonia free tint-safe window cleaner, a microfiber cloth, and all the 3M warranty information. I would highly recommend Tint Pros to anyone interested in getting their windows tinted. The price is more than some of the fly-by-night tinting businesses, but the service quality is unmatched.

They did an excellent job! They were able to repair, rather than replacing the whole windshield…read more You can now barely even tell something happened.

Great customer service, very professional , reasonable, and a pleasure to do business with!read more

Asked to have a piece of mirror cut to fit the shape of a frame, left frame with rep who said it…read morewould be done in a day, at around $18, which was fine. However he took 2 days, making the job late, and then mounted it in the frame without consulting me. The frame all had to be taken back apart to mount on the medicine cabinet it was supposed to go on and the rubber removed so that it fit, The cut was very rough in places and barely fit. I still paid over what was originally quoted, which was fine because my measurements were off slightly and I even gave the person 5 dollars more than the 20 dollar order that they asked for, for the inconvenience of my contacting them frequently, asking when the job would be done. He never once said thank you or have a nice day, or anything. He would only take cash so I had to run to the atm, then only gave me an hour window to drive across town and get the glass, which made me late for a different job. The only benefit was they were cheap and now I can see why. Also didnt wear a mask at all.

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.

I cannot recommend Defender Auto Glass in Mentor, Ohio, highly enough!…read more When I needed to replace my front passenger-side window, my first instinct was to call Safelite AutoGlass. Given their national reputation and brand recognition, I assumed they would be the obvious choice. However, I was absolutely shocked when they quoted me $450 for the replacement! After doing a little research, I discovered that replacement glass for my vehicle could be purchased online for approximately $80. Now, I completely understand that businesses have overhead expenses, labor costs, and need to make a profit, but $450 seemed excessive for the job. Thankfully, I decided to shop around, and that's when I discovered Defender Auto Glass in Mentor! They quoted me just $280 for the exact same job which was a savings of $170! That's nearly 40% less than what Safelite wanted to charge! But the savings weren't even the best part. Defender Auto Glass also offered mobile service, meaning they came directly to me to complete the replacement. The entire experience was fantastic, and the quality of their workmanship was outstanding! It's refreshing to find a local business that provides excellent service, quality workmanship, and competitive pricing without relying on a nationally recognized name. The biggest takeaway? Don't automatically assume the biggest company is your best option. Sometimes the smaller, local businesses deliver better value and an even better customer experience. Defender Auto Glass has absolutely earned my business and my recommendation. I would choose them again 10 out of 10 times! If you're in Northeast Ohio and need auto glass replacement, do yourself a favor and give Defender Auto Glass a call before paying those big-name prices! Five stars all the way!

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.