Earl got back to me fast and we chatted after talking to a few others that wanted me to send money…read more earl never asked got me in fast and was a straight up guy was a pleasure to have him do the job and do it right ok bottom line is the job was done right and I will tell any one to use him I am Happy

Very personable service and high work quality. Diamond Pearlz installed car window tinting for me…read moreat their workshop. They explained my options and did an excellent work with installation while explaining the process to me. I would definitely recommend them for tinting installation.

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.

Great work! going tomorrow this will be my 3rd car. Lasted a long time. Had no issuesread more

Nothing about the quality of work was cheap, but the prices are! All in all, I am very satisfied…read morewith the tint job they did and will be returning with any other vehicle in the future. Fantastic job!!

Best price of the 3 I tried, well under the highest…read more They gave a reasonably close estimate of when the installer would arrive & the installer called when he was 15 minutes away. Window replacement was quick & easy.

The wait for an appointment was reasonable even with CV19. The price was good. The techs came to…read morethe job site as promised and the installation was solid. Cleanup and finished detailing left something to be desired. There was grit and pieces of old gasket from the old window removal inside the cab, dirty hand prints on the door exteriors, some adhesive on the inside driver window and outside passenger side verticle window frame that was not cleaned up. If the cleanup had been complete this would have been a 5 star review. I sent an email about the cleaning issues but have not gotten a response as of yet. UPDATE: Rich from Defender contacted me first thing this morning and apologized then offered to send out a tech today to finish up a 10 minute cleanup. I own a home remodeling company and in my opinion you can't do much better than that! Issues inevitably come up from time to time and when it is addressed like Rich did that's a sign of a stand up business! Thanks Rich and Debbie for a great job!

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

I just had new speakers installed in my doors and went from 3 8's sub to 2 12's sub. The sound…read morequality is absolutely amazing everything is well set up and you can't even tell anyone was in your car working on it, the wires and the amps are well hidden and are still easily accessible. The customer service was top of the line and Jade the owner of the company was very informative. He kept me updated through the process and even presented me with many options to choose from based on how I wanted the car to sound. After all that he detailed my car and it looked better than when I first got the car from the dealership. I recommend going to this company 10/10 times. I am going back to this company to have lights installed in my car and going to even have tint put on. I strongly suggest going to Refined auto spa for all your car needs!

Very professional. Did a nice job. Reasonable cost. I will go back there in the future.read more

After what seems like a normal winter in the Cle. I decided to Get my whip back in spring shape…read more Having two White Dogs , my interior was filled with hair in every crevice. I decided to give these guys a try . When they were finished. I was truly amazed at how clean they were able to get my interior. Felt like having a new car . The price of the job that they did was very reasonable. I will definitely be using them again. And telling people I know to give them a try.

At first, they forgot about the appointment. After calling them they where quick to send someone…read moreover. I received pricing and a few weeks later called to schedule. After a couple of attempts of trying to get a date from them, I gave up and went in another direction. Summary: not professional, not timely and not dependable.

They took the time to explain everything about my window tinting. Very professional. Highly…read morerecommend!!