Thank you Willie's Garage. I want to share a story with the yelp community about Willie's…read more We started taking our vehicles here in the fall of 2022. At the time it really never occurred to me to do a yelp review for an auto mechanic. This is long over due. We would always take our cars to the dealership for any type of service. And never thought twice about it. In September of 2022, we had an issue with our Lincoln MKC where the engine light kept coming on. Like clockwork we took it to the local Lincoln dealership in Westlake , where we purchased it from in 2016. At the time this was happening there was around 60k miles on the car. After doing some initial online research about why the engine light would come on, the thought was something that it could be fixed with it not being too costly. After going to the dealership to diagnose and attempt to fix the car, we got an astonishing diagnosis. Per the dealership the engine needed to be replaced!!! Upon getting this news I was stunned. How in the world a car that was maintained well with only 60k miles need a new engine that was 6 years old??? Expressing my frustration with the dealership they did not offer any alternate solutions except to give a "discount" on being a valued customer the last 6 years. The original quote for a new engine was close to 8k and with our "valued customer discount" they took it down to 7k. Still digesting this information I was in shock that this was the only option or having to get a new vehicle. Now, the good part. Once I came to the realization of this, I started asking family & friends about any local mechanics they use that are trustworthy & honest for a second opinion. I got Willie's Garage information and made an appointment for them to have a look. Around $800 total the car was fixed!!!!! Ever since that , we do not take our cars anywhere else for service. Today we sold the MKC. It was bitter sweet as it was a reliable vehicle for the 8 years we had it. Thank you to Willie's for having an alternate option on repairing the vehicle two years ago. In today's environment I find it challenging encountering businesses that have their customers best interest in mind and not their profit. Willie's has made a life long customer out me & my family. Good work, honest service and more than reasonable prices for repairs. If you are looking for a good mechanic I highly recommend going to Willie's!

By far the best mechanic in the area. Extremely friendly, doesn't try to upsell you, and does a…read moregreat job. 10/10 would recommend.

I've been taking my vehicles to Columbia Cook Sunoco for over 30 years as needed. I am always…read moresatisfied with the repairs and diagnostics performed. This is the old school kind of place where when they go through the vehicle check you will know what should be done soon and in the future if you will be keeping the vehicle. Friendly and knowledgeable mechanics.

I just got my car back after having service performed at this location. The staff are friendly,…read morehelpful, and they help you find the solution that will make a difference to your daily driver. The turn around was very quick and I will be back for more when the time comes.

HIGHLY recommend! The owner Chris is such a great guy to work with! He is honest and fairly priced…read more He will give you recommendations and his honest opinion to help you out! Amazing service!

HONESTY, INTEGRITY. I had been told that I needed an a/c compressor replaced. I took to Sylvester's…read moreand told them what I had been told. Chris took a look and all that was wrong was a clogged drain. 15minutes and done!

Place has gone way downhill. Prices have gone way up and my car seems to leave with more problems…read morethan it comes in with. Had been going there for years. Never again.

0 star service. HIGHLY RECOMMEND TO ANYONE LOOKING FOR SERVICE TO STAY AWAY FROM THIS PLACE. I TOOK…read moreTHE DAY OFF AND MADE AN APPOINTMENT AND WHEN I WENT TO MY APPOINTMENT THE LADY SAID THERE WOULD BE A $100 charge JUST TO LOOK AT THE CAR. NOONE TELLS YOU THAT WHEN YOU MAKE THE APPOINTMENT. She went back to talk to some so called general manager and he asks how can he help and make me happy. I said you already know the answer to that question. After some back and forth arguing I said whatever just fix the blower. About 1 hour later I get a phone call and they tell me to pickup the vehicle and they refused to work on it. So anyways long story short. There are plenty of other places to go where they value you as a customer. My lawyer will be contacting them as I took the day off to have this done.

Can not say enough good things about them. My car was towed there after an accident and they were…read morejust so sweet and understanding to help me get my car cleared out. They were friendly and engaging and just made the process more tolerable.

I had a little accident yesterday driving home from work and ended up in a ditch. The police…read moreofficer on scene called Pro Automotive to pull my car out of the ditch. The tow truck driver arrived very quickly and was super professional. He took great care when pulling my car out. There was no additional damage done. He was professional and kind. I highly recommend Pro Automotive to anyone needing any type of towing service. I will definitely be contacting them again if needed.

Very upfront, honest, and quality service. I took my van in for the first time for a repair and…read morewill never go anywhere else.

Great experience. The shop and mechanics are trustworthy and professional. They are very reasonably…read morepriced. You can trust what they recommend.

I just purchased four brand new tires from Berea tire (Sam and staff) they were always very…read moreproficient very trustworthy I would recommend this tire shop to anybody!!!!!! I will always take my business to Sam!!!!!

Without going into detail we have had mixed experiences here. Our most recent experience was…read moremaddening. They fixed my daughter's oil leaking problem to the tune of $800. But when she drove the car home, there was outrageous and unsafe steering problems. Yes, it's a very old Camry with a lot of miles, and she had already decided this would be her final big investment prior to buying her next car. She's 25 now, and got it used while in college. When we brought it back up there, they were basically like, Oh, yeah she needs a steering alignment, as well as x, y and z. They never said a word, and she had been so relieved she would have a repaired car for her 40 minute work commute the next day. Nope. Just kept the car there for another couple days, while making arrangements again to get to work. Two days later, we pick up the car along with another bill for 5 or 6 hundred. Prior to this, we had good experiences, but I'm undecided whether I'll go back after they returned the car in that condition, knowing full well it was a big problem, instead of of giving her a call about it. They are fast, and have convenient hours.

My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

This place is great have taken my cars there over last 2…read moreyears. They are very reasonable in price . The whole staff is very friendly and upfront about what cost are . Would recommend

Miss Al.he was honest..Will never be the same..OMG..the old office.Dude threw numbers around…read morelike.we are all zillionaries.Find a better place

From the owner: Auto repair, including transmission work, is performed by many companies in this area. As we all…read moreknow, shopping for service is far different than shopping for groceries. Courtesy and integrity of an automotive service company is essential. Since we opened Gary's Auto Service and Transmission in 1982, we have always strived for excellence in these areas. Customer satisfaction is of utmost importance to us. We have been members of the BBB for over 25 years.