LJI is exceptional in terms of its professionalism, customer service, organization, timeliness &…read moreand efficiency. They welcome you regardless the year, make or model of your car. It doesn't matter if a big or small a repair is needed. They are honest and and have deep family roots in the community. Highly recommend.

While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

I never write reviews, but was hugely moved by the customer care I received at Solon Collision…read moreCenter. Not only did they replace the bumper as directed by the claim. They also detailed my car inside and out. They even buffed out a minor scratch on a rear panel that was not part of the claim. They truly went above and beyond what was required. I was expecting a repaired car , and got a rejuvenated car. Thank you so much.

I've used them at their last facility in Solon and just stopped by for an estimate at the new…read moreplace. They made it look like the damage was never there on my car before and I'm sure I'll have them fix it again this time.

I took my truck to Highland Auto Body & Collision for repairs and must say Bob's team did an…read moreOutstanding job. Great Work was done and the price was very fair. Bob's shop was better then 5 Stars. Thank you Bob and Team. Dan Chorba

Not a good experience at all. My jeep needed the front fender replaced and the door painted after…read morean accident. The day I picked it up, the new fenders light bulb was broken off inside the lens not working, the fender wasn't in line with the door and hood, the door had fish eyes in the clear and a buffer burn. I made another appointment to get these fixed which they did, no charge. Again, I had to pay for another rental car for three days though. While it was there I decided to have them replace the seat bottom foam and cover I had bought at the jeep dealership. I picked the jeep up discovering that upon reinstalling the seat, they poked a hole in the new oem jeep 600.00 seat cover and scratched both the door panel and sil plate with the metal seat track. Also, the air bag light was illuminated on the dash. They agreed to purchase a new door panel and sil plate, but the cover is no longer available. I suggested they repair the old one for me to have as a spare and leave the new one on with a hole for fear of more damage. That would not be anywhere close to the cost of buying a new one. It took several phone calls, stop ins and emails to get those parts from them. After many many months of the seat cover being at the shop, with the owner saying it would get repaired after I stopped to see, I gave up and picked up the unrepaired seat bottom cover, now covered in dust and dirt. Chapter closed at least. I don't just leave negative reviews, it's not my thing but I have never had to call, email and stop in a place of business so many times to get something fixed, yet not completely. This was an extremely unprofessional transaction. Each time there were easily seen things wrong. I understand things happen, but this was all in lack of quality control, honesty and follow through.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

This shop consistently does a superb job detailing my car and they charge a reasonable price. They…read moreare extremely thorough. They don't need me to point out the problem spots because they find them and take care of them. The upholstery and carpets always look like new when they are finished. My car is three years old and the paint looks like new. They even rubbed out a spot on my bumper where I grazed my garage frame. I was able to get an appointment within two days of calling and they got it done in a day. Wouldn't take my car to any other shop. Thanks York Road Automotive.

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

I've taken a couple cars to Brothers for minor paint touch ups and body work over the years. Not…read moreonly was Karl was very accommodating to my schedule but the work done on both cars was top-notch. Most recently he thought he could repair the fender on my CRV but once he got in there he realized that a fender replacement was the better solution. While I wasn't crazy about the extra $ since I was paying out of pocket, I appreciated his explanation of why this was a better solution considering my car is only 3 years old. I hope I don't need collision repairs in the future, but if I do I won't hesitate taking my car back to Brothers Auto Collision.

I went to Brothers to get an estimate to fix some damage to my car. I also had estimates from…read moreother auto body shops. Karl's estimate was right in the middle. Karl was extremely pleasant, quickly gave me the estimate, and talked to me like I was an important client. The insurance tried to tell him that they had found the part I needed, the back lift door, and he advised them the one they had picked was not insurance worthy, basically, it was a piece of garbage. He already had found the part and the insurance agreed to use the one Karl had located. Karl had the car done one day early, and the work looks amazing. You can't tell there was any damage. He (they) did a fabulous job, I would highly recommend Brothers!!

My car looks brand now! Pleasantly surprised. Very quick, affordable, and worked within my time…read moreframe. Let's hope I don't hit anything again but if I do I know where I'm going. Thank you guys!!

Went in for some damage on my vehicle They had the car for…read more4 days. A very messy job was done. They do not give out receipts when you pay cash apparently either. Shady business since it was sold years and years ago.

I recently purchased a car from Carmax in the winter. I didn't realize that there was a dent in the…read morefender as well as the door. I called and texted a few local businesses who specialize in paintless dent repair. Many of the people I reached out to acted like I was inconveniencing them. Jake was prompt, easy to deal with and set a date to actually come out to my house and do the work. Most places wanted me to drive out to far corners of the map and drop off the vehicle. It honestly couldn't have been an easier process than dealing with Jake at Dents R Us. Highly recommend anyone needing a dent removed! Hope I don't get any more dents but if I do, I most definitely know who to call!

This company did an excellent job Removing the Dents At a fair price Like it never happenedread more