Excellent service, I appreciated the integrity and professionalism of the staff. They were honest…read moreand very helpful when it came time to make a decision to repair damage or save money. Derek was more concerned about taking care of me than making a quick buck on an unecessary repair. 100% recommendation.

My daughter is an out of state student at Kent State and was hit from behind. Klaben was extremely…read morehelpful to my daughter during this process and the work on the car was outstanding. They gave us such piece of mine as parents from many miles away - Thank you Klaben!

One of the best body shops around! The staff was incredibly respectful, professional, and helpful…read morethroughout the entire process. After hitting a deer, I brought my vehicle in for repairs and had it back in less than four days. The quality of the work was outstanding, and my car looks brand new again, just like it did when I first drove it off the lot. I couldn't be happier with the service and results. I highly recommend this shop to anyone in need of collision repairs!

My daughter was in a collision where the front bumper and headlight assembly was ripped off her car…read moreafter getting sideswiped. I spoke to Matt and he gave me extremely fair pricing since I was bringing in my own parts that I had found on Facebook marketplace from a matching vehicle. I was expecting to have to wait a week or two to get the car back, but he worked me in and got it back super quick when they had a cancellation! They went out of their way to even remove some pinstriping from the replacement parts so that it matched the rest of the car. They buffed out the replacement headlights so that my daughter would be able to see better and they even Changed out a brake lightbulb for her. These guys went above and beyond And did an excellent job and saved us thousands of dollars. I cannot recommend them enough for your auto body needs !

The team at Evolve Auto have completed several repairs for me, both warranty related and body and…read morepaint work on my vehicles and all has been wonderful and exceeding my expectations. Cannot recommend them highly enough!

The staff at evolve were very kind and kept me up to date on my vehicles repairs however the repair…read moreitself was not satisfactory at all. They actively committed insurance fraud by charging for parts that were not replaced and repair operations that were not performed. If you want a good repair don't take your vehicle to evolve!

Jack Crow had my car for SIX YEARS and never finished it…read more This body shop should close there doors for Good, it's a one man shop because he can't keep an employee because of his inability to manage. STAY CLEAR.

I just picked up my car after Jack sandblasted some rust spots along my windshield and repainted…read moreand coated the top. The work is impeccable and it looks awesome. And the cost of his work was HUNDREDS lower than what I was quoted elsewhere. I will gladly take my car back to Jack for any other body work.

we always take our vehicles to Penney's when we need body work done . they are consistently…read moreprofessional in their attitude and always provide high quality parts and workmanship. we would recommend them to anyone in need of auto body work.

Being a woman, my past experience with another auto body shop left me feeling extremely distrustful…read moreto say the least. The workmanship was poorly done and the cost of the repairs was considerably higher then estimated. I'm sorry to say that I did not expect this experience to be any better but I am quite happy to say that this was not the case at Penney's Auto Body Shop. I was not only treated with the upmost respect I was also made aware of everything that had to be done, including any repairs not made before and those costs. I have absolutely no doubts or concerns about taking my car to Penney's again if I find myself needing any auto body work done again. Thank you so much! Mildred L Coleman

These guys just saved my ASS. My stupid RAM EcoDiesel went into limp mode because the exhaust…read morefilter was 100% full. They force purged it and sent me on my way. Dealerships would have me wait at least two days before getting to it and charging me at least a grand. I can't express how gracious I am for this place. The mechanic I met (I forgot his name because I'm an idiot) with short light colored hair hooked me up and solved the issue. Sending these guys pizzas for lunch tomorrow. TAKE YOUR CAR OR TRUCK HERE.

I stopped to get some mechanical work done on my vehicle, which was gonna require many hours worth…read moreof work. The shop manager told me that even though I would be paying the same hourly rate as other smaller jobs, he did not want to have his staff do it because it was too hard. He said that he would rather do a bunch of smaller jobs such as brakes and oil changes than one large larger job even though the pay would be the same. This doesn't make any sense to me at all. He indicated that he was too poorly staffed, lacking Talent to complete larger jobs. The manager was engaging and was polite, but at the same time, dogmatic and insulting to a degree. Not recommended, keep on looking for a shop that is not afraid of your car. I wouldn't be surprised if they come on here and try to turn this around and state some positive things about their business in an effort to use it as free, marketing or advertising, but, enter at your own risk. Is there anything less than one star?

This shop treated me very well! I went in for an evaluation and the owner was kind enough to move…read moremy fender out of the way of my door very quickly so that I was able to open it. Unfortunately the guy that hit me's insurance was partnered with a shop nearby, and suggested I use them for an easier experience, but I appreciated the kindness of the man at LaMancusa AB. I recommend stopping by whenever you need body repairs! Thanks y'all.

The folks at Enterprise Rent-A-Car in Kent came to my rescue and helped me through a very difficult…read moresituation with a minimum of fuss. They were helpful, cheerful, and interested in getting me what I needed to get back on the road. It was clear that they went out of their way. They picked me up, got me a perfect vehicle, patiently showed me how to use the technology, and answered all my questions. They worked seamlessly with the insurance company and got me on my way in less than an hour. They cared for this little old lady like I was their grandmother who was in need of some TLC. Thanks, Folks!!!!! Twyla Bogaard

I always receive great customer service at the Kent location. I'm here frequently for business and…read morerent occasionally for personal trips. My only complaint ever is this is a training location which sees many new faces quite frequently so as soon as I get to know my staff, they're on to bigger and better things. Otherwise, they're always quick and take care of me.