A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

We came home from a weekend trip and opened the garage door into a sauna. Water was dripping from…read morethe kitchen above through the ceiling! After fixing the leak, we frantically sent requests for estimates for the restoration and Aaron from Rainier Water and Fire immediately responded. He was able to come by within a couple hours, and after walking us through each line item in the quote, was able to start work the same day! We especially appreciated his clear communication, commitment to only doing work that was necessary in order to minimize cost and disruption, and of course his skill and problem solving to remove the water in the kitchen floor and in the garage ceiling and walls! He paid special attention to taking care of our home, even bringing his own furniture moving pads when we said we didn't have any. Would definitely work with him again!

My wife and I had a fantastic experience with Aaron who walked me through every step of his…read moreinspection of our water damage. While our damages ended up not being drastic enough to warrant any major replacements, I greatly appreciated his honesty and recommendation. Would 100% recommend him to anyone experiencing water damage in their home.

I had a great experience working with Green Planet for mold remediation. From the beginning, they…read moremade what could have been a stressful situation much easier to deal with. David, the manager, was incredibly helpful throughout the entire process. He took the time to explain everything, answered my questions, and made sure I understood what was happening every step of the way. His communication and professionalism really stood out. Juliett was also wonderful to work with. She was responsive, helpful, and made the process feel organized and straightforward. Olma Lima did an excellent job with the actual work. Everything was handled professionally and with great attention to detail. Overall, I really appreciated how helpful, courteous, and professional the entire Green Planet team was. I would definitely recommend them to anyone needing mold remediation services.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

This was an amazing crew very professional super clean job highly recommend them Cristobal and Luis…read morethank you for taking care of this so fast

I've used this company multiple times for water damage and issues in our home, and they have been…read morefantastic every time. They are incredibly professional, reliable, responsive, and easy to work with. They've also been extremely helpful navigating the insurance process, which made an already stressful situation much easier. I wouldn't hesitate to recommend them to anyone dealing with water damage!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

I contacted this company after a sewage backup in my garage and was extremely impressed by their…read morehonesty and professionalism. The technician took the time to inspect everything carefully and explained that, in his opinion, a full professional decontamination was not necessary for my situation. Rather than trying to sell me an expensive service, he gave me practical options, including a simple bleach-and-water cleaning if I wanted extra peace of mind, and even said that if it were his own garage, he probably wouldn't do anything further. I had received another estimate that was nearly $4,000 for essentially the same situation, so I really appreciated the straightforward advice and the fact that they put integrity ahead of making a sale. It's rare to find a company that is willing to tell a customer that they don't need to spend money. I wouldn't hesitate to call them again or recommend them to others looking for an honest restoration company.

Both Jason and Jonathan were great to work with. First thing they did that was unlike any other…read morewater restoration company was put everybody on a text thread so everybody connected with the project knew what was going on. Jason patiently answered my questions for about an hour+ on Saturday, then gave me a very reasonable quote. Jonathan did a great job with the work. Was polite professional and knowledgeable. Slight snafu with my pipes, but was quickly dealt with. I'm dealing with a lot right now, and started crying when one of the guys started talking to me about replacing the old pipes. They just pretended like it was totally normal ( maybe it is?) and carried on. They were extremely kind, and it didn't phase them. I just got myself together, and we finished on time. The estimate was what they said it would be. Separate company is doing the restoration work. But 24/7 explained my options to me so it was understandable. I'm still comparing quotes, but would really prefer to work with the restoration company 24/7 recommends because they are so professional.

Our bathroom needed more than just an "update." My husband completed the initial demo to give the…read morecontractors who bid the job a clear look at the mess (see photos). Our bids ranged from "replace one wall and rebuild shower" - no joke! Revko Construction took time to crawl inside and out, listened to our desires, and then promptly presented a written bid. We wanted a bathroom that fit the architecture and age of the home. Throughout the process, Ross and partners offered suggestions about design, products, treatments, and guesstimated prices so we could decide what fit out budget and style. Never once did we feel pressured or "cheap" when we were really just trying to be smart and frugal. The Revko team understood. The plumber suggested the toilet and then we did our research and, yes, it was the best and not expensive! The shower door craftsman suggested the trim, top rail (which we did not want at first) and coating suggestion. His patient input and explanation helped us select the right door. The expert tile team - can't say enough good things about them! It is well designed. The custom floor drains perfectly- no puddling anywhere! The re-build of wall, installation of window, new floor, trim, crawl space work and new siding are all well crafted. My husband tends to be a perfectionist, so while at times I felt he was being picky, the Revko team listened, discussed, and followed through as needed on everything. As if all that is not good enough, the first day of work began on the first snow day in November 2022! (See photo). Ross and team out up a tent, took out the wall, replace the wall and beams in crawl space- in freezing weather. They worked around our schedule and were very responsive throughout the repair/rebuild. Like any partnership working out the communication process is key. We will definitely connect with Revko for our next remodel/repair project.

Our 25+ yr old failed siding was in desperate need of replacement, as well as our facia which was…read morerotting and an aging roof. We received multiple bids and chose Revko to tackle the project. They were able to manage the whole project which involved subs for roof,gutters and paint and we don't have one negative thing to say. Revko was professional, reliable, and knowledgeable. They always showed up on time, kept the jobsite clean after each day and kept the project on time and on budget. They paid special attention to detail throughout the project and they take great pride in their craft. They lined up and scheduled the subs all of which gave us affordable bids that stayed within budget. All of the subs they used were just as professional, and reliable as Revko. These guys are amazing to work with and we are more than happy with the end result. I would highly recommend Revko for your next home improvement project.