My refrigerator had been on the fritz for about a week. I tried to troubleshoot the best I could…read morebut no amount of cleaning the coils and resetting the fridge was fixing my issue (fridge was no longer keeping cool but freezer worked perfectly). I looked for help on Yelp and came across the numerous positive reviews for Marcello and figured I'd reach out to see if he could help get my issue fixed. I try to work with people who are a small business and thought Marcello sounded like a good gamble. I contacted Marcello in the late afternoon of Wednesday and he came later that same day to diagnose the problem. Showed up on time, figured out the issue, and told me he would order the part in the morning and come back the next day to fix it. Literally exactly what happened. No fluffs, no upselling, cleaned up after himself, was professional on the phone and in person, and just told me what to expect and that's how he delivered. Service call was $75 and it would be applied towards the repair. I knew that was fair based on cost of gas, travel time, his knowledge of appliance repair, and the time to diagnose and repair the problem. My parts cost was roughly $200 and since I paid in cash I received a little discount as well. I would absolutely recommend Marcello to my family, neighbors and friends. His contact info is saved into my phone now so I will for sure give him a call for any future appliance repairs. He's definitely 5 stars . Thank you Marcello!!

Marcello was quick to give me a quote and schedule the job for 1 hour after our call. He is clean,…read morethorough and polite. The job was quickly done and my washer no longer leaks. Thank you O.C.prime Appliance Repair!

The guy is good, punctual, reasonable. Will definitely call again…read more my refrigerator fan broke. Called late Sunday night. Got a text message and set up Monday afternoon appointment.

Paul is my go-to person whenever we have appliance issues! He is honest, reliable, and communicates…read moreeffectively. Booking an appointment is always easy, and I really appreciate how upfront and trustworthy he is when it comes to repairs. On top of that, he is genuinely a nice person who is great to work with. It's hard to find someone you can trust, and I'm glad we found Paul. I highly recommend him!

Scheduling with them was easy and straightforward. Naz was punctual and fixed the issue same day!read more

Sergie and his colleague ware very professional, cleaned up and checked everything. Worked very…read morehard to make sure we are having a working system New Ac And Furnace. Long day. Very happy with the work and was always willing to do more. Much appreciated

Staff: What a great group of people. I especially loved how…read moremy first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.

First and foremost do not go to DryerPro (https://dryer-pro.com/). They are scammers - absolute…read morescum of the Earth Now that that's out of the way, my technician Kevin was great! Explained the problem, was punctual, professional, etc. Would highly recommend and will go back to them if needed in the future

I recently noticed my refrigerator wasn't holding temperature correctly. The freezer was sitting…read morearound 19 degrees instead of 0, and the fridge section was around 48 degrees. So, I started looking around online and I saw a lot of people talking about this guy Matt from Lifetime Appliances, saying he's really good at fixing this kind of thing. I figured, why not, I'll give him a call and see what he can do. I'm really happy I chose him. Matt was super honest and professional, never pushy or anything. He took his time to figure out what was wrong and was really cool with my kid, even showing her some of his tools, which actually made the whole thing way less stressful for me. The problem turned out to be a mysterious leak in the part of the fridge that helps cool the air. But instead of trying to sell me a pricey fix, the repair guy suggested just adding more of the coolant fluid to give me some extra time to look around for a new fridge. It's not every day you meet someone that honest. I'll be calling him again if I need any more help with my appliances.

Matthew is fantastic. Great communication, efficient and professional service, and lovely…read moredemeanor. He has repaired appliances for us twice, and solved the issues perfectly!

Yuri and Egor were fantastic to work with. Responsive, thorough, professional, and efficient…read more They fixed two washing machines at two properties for us with different issues, and explained each fix. Left work area clean. Highly recommend.

Egor was great. Answered the phone before 8am yesterday and was here at 2pm to help fix our freezer…read moreissue. Explained what he was doing and what the problem was. Then said he'd call me directly when he got the part we needed. Customer service is expected in this industry and Appliance Techie has me committed to their service. Yes it is expensive but happy to pay for clean and reliable service where the tech provides some education along the way.

If I could give 10 stars, I would. Vincent is great! He shows up when he says he will, honest in…read morehis communication, and he's been able to repair a few of my appliances now. My family and I are grateful to him for getting our refrigerator, up and running. And now, our washer and dryer so we can continue to live life comfortably. 10/10 recommend.

Vincent was fantastic--professional, responsive, experienced, and incredibly efficient. We…read morecontacted him the evening before, sent a few videos by text, and he was able to diagnose the issues ahead of time and come prepared the next morning. He repaired the suspension on our washer, fixed our garbage disposal, and made a repair to our freezer drawer, while also evaluating an issue with our oven door. He was quick, knowledgeable, transparent about what could and couldn't be permanently fixed, and clearly has a lot of experience. Excellent communication, fair pricing, and great value. I would absolutely call Vincent again for any appliance repairs and highly recommend him.

We've relied on Davis for appliance repairs over the past several years, and he has consistently…read moreprovided excellent service. He is professional, knowledgeable, responsive, and communicates clearly throughout the process. His prices are always fair and reasonable. Davis first helped us resolve a cooling issue with our Sub-Zero refrigerator. More recently, he repaired our LG dryer by replacing the heating element. Shortly after the repair, our dryer began making loud noises. Davis was quick to respond and came back to investigate. He discovered a separate issue that was completely unrelated to the original heating repair. As a courtesy, he replaced the drum belt at no additional charge. We truly appreciate his professionalism, honesty, fair pricing, excellent workmanship, and commitment to customer service. We highly recommend Davis and will continue to call him for our appliance repair needs!

We contacted Davis Repair about our Thermador freezer approximately five months ago. At the time,…read morehe was professional and pleasant. I specifically asked whether replacing the recommended parts would actually resolve the problem or whether we would be better off purchasing a new refrigerator. He assured me that once the part and the freezer lock were replaced, the issue would be resolved. Based on that assurance, we followed his recommendations and spent approximately $2,500 on the repairs. Fast-forward, last week, the freezer was again not working properly. I contacted him because, naturally, we were frustrated after having spent that amount of money. Instead of acknowledging our frustration, his response was, "It's not like it broke down in 2 or 3 days, it took 5 months." He came out again last week and charged us another $658. Unfortunately, the freezer still did not work properly after the service. The check has already been cashed, and we have now decided to purchase a new refrigerator. What is most disappointing to me is not simply the money we spent, but the fact that I specifically asked five months ago whether we should repair the refrigerator or replace it. I relied on his professional recommendation, spent approximately $2,500 following that recommendation, and ultimately ended up needing a new refrigerator anyway. I have already communicated my concerns to him and left the decision regarding the most recent payment with him. In my view, when a customer spends thousands of dollars following a repair recommendation and the underlying problem ultimately remains unresolved, it is reasonable to expect the service provider to acknowledge the customer's frustration and stand behind the work. My experience was that the interaction was pleasant as long as everything was going according to his expectations, but when I raised concerns about the results of the repair, I felt my frustration was not handled professionally. I am sharing this experience so other customers can make an informed decision before spending a significant amount of money on repairs for a Thermador refrigerator or freezer and I wish instead of relying on his advice I researched the issue more to see that maybe repair was not the way to go.

Mel got us up and running again after a botched frige repair from a different company. He diagnosed…read morewhat happened, reviewed what the previous tech did and didn't do and fixed us. Our Kitchen Aid fridge is nice and cool, one month later. Thank you! reliable, good communication, efficient, knowledgeable, would highly recomend.

Fantastic service by Mel! He was responsive, prompt, efficient, knowledgeable and a nice person. He…read morewill be my only appliance repair technician in the future.

Alexei was great. He gave me a competitive price to replace the washing machine gasket. He came on…read moretime and prepared to do whatever work necessary. My dryer was making a loud squeaking noise and he fixed that pretty quickly. Highly recommend his service.

Excellent fast service. Fair price and no pressure. Alex came on time and fixed my washer and all…read moreis working well. We had a door broken and I tried to fix myself. I got half the job right and he made sure it will hopefully be a lasting repair