That awful feeling when you walked to your refrigerator to fill up your glass with ice and water…read moreand realize the whole appliance is dead! My husband immediately went to Yelp and search for appliance repair. He found Royal Appliance saw the 5 star rating, read through the comments and called and book an appointment. Andre came over the next morning, found the problem and order a mother board and came back first thing the next morning and installed it. Hallelujah we have a working 24 year old refrigerator! You can't imagine the relief that it was fixable. Andre is knowledgeable and such a hardworking human being! He even went out after hours to pick up our part. I told him that if we ever need something fixed again Royal Appliance is who we will be calling!

Excellent Service from German - Highly Recommended! I needed…read morea refrigerator repair and German responded very quickly. He arrived promptly, performed a thorough evaluation of the issue, ordered the necessary parts right away, and completed the installation within 48 hours so we could get back up and running. Throughout the process he was courteous and professional. The entire experience was smooth and efficient from start to finish. I would definitely recommend German and would not hesitate to call him again for any future appliance repairs. Outstanding service!

Staff: What a great group of people. I especially loved how…read moremy first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.

First and foremost do not go to DryerPro (https://dryer-pro.com/). They are scammers - absolute…read morescum of the Earth Now that that's out of the way, my technician Kevin was great! Explained the problem, was punctual, professional, etc. Would highly recommend and will go back to them if needed in the future

After my last 1 star review I got a call from Steve's Appliance repair about 5 minutes after the…read morereview posted. I was surprised, and pleased. Made arrangements to have a technician come out the next day. He came on time and was very apologetic about the delay in responding to my previous calls. He analyzed the refrigerator, found the problem and the offered to fix it for free. He came back a few days later and replaced the broken part. I was appreciative of the effort to come and fix the issue.

Fantastic experience. I had to reschedule somewhat last minute and Steve was incredibly…read moreaccommodating - he came out Saturday morning to fix my freezer. He was friendly, cleaned everything, and went above and beyond. I'd absolutely use Steve's Appliance Repair again. Highly recommend.

Excellent service from start to finish! Dave was professional, knowledgeable, and arrived on time…read more He quickly diagnosed the problem with our appliance, explained everything clearly, and completed the repair efficiently. I really appreciated the honesty and attention to detail. It's not always easy to find a reliable appliance repair company especially on weekends , so I'm very happy to have found them. I have used them a few times and would definitely use their services in the future and highly recommend them to anyone looking for dependable and professional appliance repair!

Excellent service from start to finish! My washer stopped working, and they came out the very next…read moreday. They already had the part in stock, fixed it quickly, and had everything running perfectly in no time. Super friendly, professional, and left the area spotless when they were done. It's hard to find honest, reliable companies like this these days. I'll definitely be using them again and would recommend them to anyone who needs appliance repair. 100%!

I requested a repair to our stove cooktop. One of our burners would hardly turn on, even at…read moremaximum settings. I contacted Bob in the afternoon and within a few minutes I got a call from him. He was very flexible with when he would come out and arranged to come out on the same day!!! He was quick and able to fix our burner right away, knowing what the problem was and able to go directly to it. He didn't waste time and his knowledge came across clearly with how well the burner was working within a few minutes. The cost, given how much time he saved us, and what he charged was WELL worth it! He's on my list for any appliance repair I have going forward. Thanks....you rock, Bob!!!

We've used Best Care Appliance Service for several of our personal and rental properties over the…read moreyears, and Bob has been consistently reliable, trustworthy, and honest. It's not easy to find service providers who are both knowledgeable and fair, but Bob and his team have always been upfront about what repairs are actually needed and never try to upsell unnecessary work. As property owners, having a dependable appliance repair company we can trust gives us great peace of mind.Whether it's a refrigerator, washer, dryer, or other appliance issue, Bob has helped us keep our properties running smoothly. We highly recommend Best Care Appliance Service to anyone looking for honest and reliable appliance repair in Orange County.

I replaced my original cooktop with a Viking 5-burner purchased from an appliance store in 2020…read more The burners never had higher or lower flames despite turning the knobs fully. The gas company suspected the regulator needed to be replaced. OC Repair Master had good Yelp reviews, so I made an appointment. Mel had to order the part directly from Viking. He gave me an exact breakdown of the cost and deducted the diagnosis fee. When he replaced the part, the burners were only a little improved. He said the original regulator did not work correctly. He thought there might be a problem with the gas line, and he came back with an associate that had more gas experience. The line was unblocked, and the burners now work beautifully. The work was done quickly, and Mel & Sergey were very nice. The only downside was that I had to pay by cash or check. Credit cards are not accepted.

Mel got us up and running again after a botched frige repair from a different company. He diagnosed…read morewhat happened, reviewed what the previous tech did and didn't do and fixed us. Our Kitchen Aid fridge is nice and cool, one month later. Thank you! reliable, good communication, efficient, knowledgeable, would highly recomend.

Joe's Appliance came through for us. Joe showed up right on…read moretime, checked everything out, and got our built‑in Thermador double oven working again. Then he returned same day and fixed the ice maker in our Thermador fridge without any hassle. Super fair prices, chill guy, and just solid service all around. Definitely calling him again next time something acts up!

I really can't say enough good things about Joe. He completely saved the day…read more Before finding him, I had already gone through several frustrating experiences. I first contacted an LG-authorized repair company, and the technician never even showed up. After that, I spoke with two other repair companies that immediately started diagnosing the washer without ever inspecting it. One confidently told me it needed replacement parts and quoted me $265 for parts and labor. Another insisted the entire detergent dispenser drawer had to be replaced for $350. Both diagnoses turned out to be completely wrong. But I think it's more accurate to say they were lying. Some people are willing to charge customers hundreds of dollars based on pure speculation and/or greed, instead of taking the time to properly inspect the appliance first. That's exactly what made Joe stand out from the very beginning. Unlike everyone else, Joe refused to guess. He explained that the only responsible way to diagnose the problem was to see the washer in person. That alone spoke volumes about his integrity and professionalism. His inspection fee was more than fair, and his repair pricing was just as reasonable! The washer is only a little over two years old, so it seemed unusual that it would suddenly need expensive replacement parts. The problem was that water would pour out of the detergent drawer whenever it filled during the wash and rinse cycles. Within minutes of arriving, Joe had the top of the washer removed and began carefully tracing the source of the problem. Watching him work was like watching an experienced physician diagnose a patient. He methodically examined everything, using his tools and flashlight to inspect areas most people would never think to check. The culprit turned out to be something no one else even considered - a piece of paper towel lodged inside the water distribution channels that feed the detergent dispenser. That small obstruction disrupted the water flow and caused the dispenser to overflow. No replacement parts were needed. Just careful troubleshooting, experience, and an honest technician who knew exactly what he was doing. That's Joe. What impressed me almost as much as his technical skill was his character. From our very first phone conversation, Joe was polite, respectful, and genuinely kind. When he arrived at my parents' home, one of the first things he asked was whether he should remove his shoes. It may seem like a small gesture, but it immediately showed us the kind of person he is: someone who respects both his customers and their homes. He arrived exactly when he said he would, kept us updated on his arrival time, and explained every step of the repair as he worked. He never rushed the job or treated us like just another appointment on his schedule. He even went above and beyond in ways he didn't have to. Before leaving, he took the time to slightly raise and level the washer to improve its positioning - something that wasn't part of the repair but that he did simply because he cared about doing the job right. One comment Joe made really stayed with me. After discovering that the washer didn't need any replacement parts, he told us he was actually relieved because he had been worried the repair might become expensive. That says everything about the kind of person he is. His first concern wasn't how much money he could make. It was making sure his customer didn't have to spend money unnecessarily. Once the repair was complete, he didn't simply declare the job finished and leave. He ran multiple diagnostic and test cycles to make absolutely certain the washer was working exactly as it should. That level of thoroughness gave us complete confidence that the problem had truly been solved. In all my years of hiring repair professionals, I honestly don't think I've ever met someone with more integrity, skill, and pride in his work. Joe treats people the way every customer hopes to be treated - with honesty, respect, patience, and genuine care. With him, we never felt like we were being sold something we didn't need. Instead, we felt like we were dealing with someone who wanted to solve the problem the right way. My parents are new to Riverside County but eventually plan to move back to Los Angeles County. We are all thrilled to learn that Joe also services customers in Los Angeles, because there's no question who we'll be calling if we ever need appliance repairs again. From this point forward, Joe will be our first call, and we will recommend him to our family and friends without a second thought. People like Joe are rare. He is honest, exceptionally knowledgeable, dependable, and takes enormous pride in doing things the right way. We really cannot thank him enough. He deserves far more than five stars.

The guy is good, punctual, reasonable. Will definitely call again…read more my refrigerator fan broke. Called late Sunday night. Got a text message and set up Monday afternoon appointment.

I had a great experience with OC Appliance Doctor! He was very responsive, quick to get me…read morescheduled, and friendly, polite, and professional throughout the entire visit. Of course, my refrigerator decided not to replicate the issue while he was here, but he still took the time to check everything over and clean out the vent. I really appreciated how helpful and thorough he was. I would absolutely call OC Appliance Doctor again if I have any appliance issues in the future!

Amazing service!! I requested a quote for my dryer not working on Yelp and they responded right…read moreaway, they waived my service fee afterwards. They were able to come the same day to check what was wrong. And the next morning they had the part to replace and my dryer was working within 24hrs! Thank you to their team and their technicians, ALEX did a wonderful job!!

We can't say enough good things about Ivan. He is honest, fast, friendly, communicative. We hired…read morehim to replace our Kenmore Elite washer door lock assembly. He was being upfront about the material & labor cost which includes all the details, 90 day service warranty, and the price came out to be very comparable to other quotes we received ($280). He texted us when he headed our way and quickly got to work upon his arrival. Within 15 minutes, he was done and everything turned out great. We would definitely hire him again in the future for any appliance repair.

This is our second time using them. They are the real deal. I called for an issue on our freezer…read more Thinking it would cost a lot of money to repair. When he looked at it he explained what was wrong (kids not shutting freezer door etc.). He gave an honest assessment not thinking of his best interest or his business but rather ours. I was shocked. So thankful for honest truthful people working in our society. Thank you!!! Definetly recommend

I have called Alex for several repairs over the years. My washing machine, dishwasher, as well as…read moremy refrigerator. Alex is always prompt and professional. I highly recommend him for any of your appliance needs!