I came in to Safelite AutoGlass in Peabody looking for an appointment on Saturday 3/7/26 at 4:20pm…read more They didn't look busy, so I stopped in to see if they had time to fix a tiny, minor crack in my windshield. I waited to see anyone for about 5 minutes, before I went in to the office and no one was there. I saw in the garage that it was empty. I returned to my car to look for an available appointment online, since it is such a tiny crack, it should be a quick fix, right? A tall man came out and asked what I needed, I said I was looking for an appointment for a tiny crack to be fixed. He said they didn't have any appointments available (even though they closed 40 minutes later), and didn't ask to see what it looked like. Just "too busy," with their empty garage. I think they just wanted to leave early. I don't recommend this location. I had much better luck & customer service in Beverly, and it only took 10 minutes to fix. Also, I called Safelite 4 times before being able to be connected to a centralized call center person, who then tried to connect me to this location 3 times herself. They have no receptionists at any locations, and Safelite should make it possible to contact local locations through one of their phone options.

They are excellent all around great experience! All the…read moreTech were great !! They were all neat and clean super friendly !!

Best of all their locations per Yelp and me! Had me come in an hour and a half early before my…read moreappointment time and done in about an hour quick efficient and I can see clearly out of my 2012 Acura...more miles of smiles! 1st time replaced in 7 years A+ to the whole staff!

Thank you Josh you did an amazing job. He was so professional, caring and had a great personality…read more I stood out there the whole session. Its amazing how good Josh is at his job. He's been doing this for over 12 years. Thank you. Everything was done amazing.

Needed the sun roof glass replaced on my vehicle, referred by another glass co. that did my…read morewindshield repair. Excellent communication through all stages of the order and work, after insurance claim was sent to the broker company that American in Danvers works with. Great people in the office, fast and great quality work on the new sun roof glass. Great to support a local business.

Third place I tried for 2 pieces of glass for kitchen cabinets. Their price was 1/4 the quotes I…read morereceived from 2 other glass stores.

Excellent customer service 5 support small businesses. This guy is great I needed my windshield…read morethe next day and he showed up early.

Called all of the local auto glass replacement shops with-in 50 miles of 01966 and no one could…read morelocate a replacement passenger rear vent window for my 2006 VW Golf... Rico said that he would try his best and although his supplier missed the first try he had the part the next day,,, no one else was able to help me... Competitive prices... This guy understands what customer service is all about... Don't judge this father and son operation by their humble shop.. they are the real deal!!! Bob Searle Pacific Angler Adventures

It could not be any easier. I called and the next day, while at work in Boston, they came and…read morereplaced my wife's cracked windshield even reattaching the transponder and safety inspection sticker. No hassle. Thank you JN Phillips.

I had a water leak in my truck and could not figure out where it was coming from. I called these…read moreguys up and they were clear, courteous, and very reasonably priced. They found the leak right away and saved me a great deal of frustration. I highly recommend these guys!!

I was referred to Dan by the Main Street Auto guys out in Clinton, who run the MA Miata Club…read more He didn't disappoint, and did a great job repairing multiple panels on the body of my car, including uncovering some longstanding issues from a repair from a less reputable establishment and giving me some photos to try to use for evidence. In addition, he cleared up some sap issues on paint unrelated to the body damage that I thought I'd never get out. Don't hesitate to bring your car into his shop, it's a little off the beaten path but worth the trip.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

Not too satisfied, the appt was missed the first time and the second time unless i saw someone by…read moremy car I would not even know anything was done. The crack looks the same, almost like they did not try to remove it and i had to call them back because there were two cracks. Lastly, the tech did not speak English. I did call and ask them to call me because I kept getting survey request and did not want to give a bad review. I tried to make it right but, oh well.

From the owner: We will go above and beyond to make you a customer for life, that’s our goal. Our specialty is not…read moreonly a quality replacement but also ADAS calibration and your safety.

Had them remove tint that came with my car…read more Reasonable price, nice people and easy. If I add tint back or need a wrap, I know where I am going.

Great communication. Great price. Will come for my other cars. The guys are easy to deal with and…read morevery responsive.

Carl delivers fantastic service! I was new to the Salem area and I needed to replace a piece of…read moreglass on my coffee table that was broken during the move. I called around and not only was he like half the price of the big companies, he made a huge effort to get me the glass in the shortest amount of time possible. When I picked up the glass it was a hair too big because of my faulty measuring. He came BACK to my house, picked up the glass, fixed it, and brought it back to me...all on his day off. What a guy! I highly recommend Thompson Glass!

From the owner: We proudly serve Salem and surrounding areas. We offer a variety of services including glass and…read morescreen repairs for your home or business. We offer competitive pricing available. Call today to ask to schedule an appointment and ask about our various products we carry.