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Royal State Storage

1.0 (2 reviews)
Open • 7:00 am - 10:00 pm

Services - Royal State Storage

Self storage

Vehicle storage

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AA Northland Stor-All

AA Northland Stor-All

(5 reviews)

Wish I would have read the reviews, but I was so glad to find a place as close as I needed, that I…read morejumped online to get my unit. In a nutshell, all information was not disclosed online, and you could NOT see a Lease until you provided them with payment information for auto pay in the future. Their people like to point out what the Lease says when you speak with them, but don't have a comeback for the fact you cannot see a Lease until they have payment info. I was charged $99 to begin on the 16th of the month, for a unit I did not want until the 23rd. It's at that point in the lease that you realize you will be billed immediately, and have no choice when you will be billed. Their Lease essentially says they are not responsible for anything whatsoever, but tenant is required to give a minimum of 30 days notice or will continue to be charged every month the full amount. Another reviewer's issue was she kept reminding them she was vacating and they ignored it and then took what seemed to be legal action against her to obtain yet more money. I hope I can deter anyone else from even giving this place a thought. Taking ownership, my own stupidity just helped them rip me off, but I'm not stopping here. I didn't slave for lawyers for 50 years for nothing. They need to be shut down.

I am so not a "one-star" Yelper but after this experience...yikes. It's storage, you're either…read moregreat or you're not. This is a not & I would not recommend them. They have decent grounds (safety-wise) for your stuff but the customer service is beyond sub-par. I can't say that myself or my friends who were helping me could possibly be treated more poorly. I repeatedly advised them of my 30 day notice to vacate since April. I wasn't sure when I'd have the help I would need or the space to store my 3 items but I always kept the facility posted & my account was set up on auto-pay from day one. Then, all of a sudden, I get a lien notification with a bunch of threatening legal language (unnecessary...I went to law school & I know what you can actually do). How I was taken off of auto-pay is beyond me but the property manager, Kim, said she was on vacation so I think there were some glitches going on which is not my problem & definitely should not be taken out on patrons. I was charged an additional $30 for "letter delivery" which I never received, late fee & "lien notification." I couldn't remember how many digits the code was but I knew my numbers. I asked her, "Is it 5 digits or 6 or 7?" And she refused to help until another random employee outside told them & they got in so I hung up. It's very unfortunate because I like recommending & utilizing local businesses but I would steer clear of them until they get things together. My parents owned storage units for the better part of my younger years so I'm not unfamiliar with the process & you don't have to treat people like that & threaten them that you are selling their sentimental belongings. Note to the business, an email is not legal verification of a debt owed. I paid the cash & will never do business with you again.

Royal State Storage - selfstorage - Updated May 2026

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