Wish I would have read the reviews, but I was so glad to find a place as close as I needed, that I…read morejumped online to get my unit. In a nutshell, all information was not disclosed online, and you could NOT see a Lease until you provided them with payment information for auto pay in the future. Their people like to point out what the Lease says when you speak with them, but don't have a comeback for the fact you cannot see a Lease until they have payment info. I was charged $99 to begin on the 16th of the month, for a unit I did not want until the 23rd. It's at that point in the lease that you realize you will be billed immediately, and have no choice when you will be billed. Their Lease essentially says they are not responsible for anything whatsoever, but tenant is required to give a minimum of 30 days notice or will continue to be charged every month the full amount. Another reviewer's issue was she kept reminding them she was vacating and they ignored it and then took what seemed to be legal action against her to obtain yet more money. I hope I can deter anyone else from even giving this place a thought. Taking ownership, my own stupidity just helped them rip me off, but I'm not stopping here. I didn't slave for lawyers for 50 years for nothing. They need to be shut down.

I am so not a "one-star" Yelper but after this experience...yikes. It's storage, you're either…read moregreat or you're not. This is a not & I would not recommend them. They have decent grounds (safety-wise) for your stuff but the customer service is beyond sub-par. I can't say that myself or my friends who were helping me could possibly be treated more poorly. I repeatedly advised them of my 30 day notice to vacate since April. I wasn't sure when I'd have the help I would need or the space to store my 3 items but I always kept the facility posted & my account was set up on auto-pay from day one. Then, all of a sudden, I get a lien notification with a bunch of threatening legal language (unnecessary...I went to law school & I know what you can actually do). How I was taken off of auto-pay is beyond me but the property manager, Kim, said she was on vacation so I think there were some glitches going on which is not my problem & definitely should not be taken out on patrons. I was charged an additional $30 for "letter delivery" which I never received, late fee & "lien notification." I couldn't remember how many digits the code was but I knew my numbers. I asked her, "Is it 5 digits or 6 or 7?" And she refused to help until another random employee outside told them & they got in so I hung up. It's very unfortunate because I like recommending & utilizing local businesses but I would steer clear of them until they get things together. My parents owned storage units for the better part of my younger years so I'm not unfamiliar with the process & you don't have to treat people like that & threaten them that you are selling their sentimental belongings. Note to the business, an email is not legal verification of a debt owed. I paid the cash & will never do business with you again.

Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

We arranged to store our car at Parkville for a month. The facility was well maintained, the prices…read morevery reasonable, and we loved the office cat mascots. Beyond the storage service, the Parkville Team is made up of incredibly kind individuals who went above and beyond to help my husband and I get a ride to the airport after the taxi service we had booked failed miserably. Without them, we would have missed our flight. These kind acts show much about their character and we feel even better now about leaving our car in their care while we're gone. Thanks again Parkville!

From the owner: Indoor storage and outdoor parking are available with competitive pricing, service and a…read moreguarantee! Please call for details.

We used this storage facility for more than 10 years. Very nice people. Storage unit and grounds…read morevery clean and safe.

This place is family owned and ran. Very clean, well organized and secure. It was very affordable…read moreand I saved about 20 dollars per month. Doug was great and checked on us to make sure we didn't need anything. I love that you can pay online.

Second time renting unit from Attic Storage. What GREAT guys to deal with!…read moreGood security and units. Feel very secure. Very close to home and accessible almost anytime. Gloria P.

First time renting and the property manager kelly,was very nice and helpful.great prices on storage…read moreunits and they have electric gate for security which makes it feel safe and secure knowing its a secure location.

If I could put negative stars, I would. This company is robbing people. My husband and I had Jimmy…read morecome out to give us a bid on moving us from our 3 bed 2 bath home within a couple miles of our new home. He quoted us two trucks and 5 movers and an estimated time it would take. They had to store our belongings for about 5 days while we waited for our new house. The day before delivery, he called and requested payment, which ended up being $3000 more than quoted. They were late to deliver, and the guys took their time as they are paid hourly. 8 movers should not take 5 hours to bring in furniture and boxes. We were also quoted 5 movers, and were never communicated that there would be additional movers assigned, which drove up the cost significantly. Once they left, we started unpacking and finding several things broken. We purchased additional insurance, so most of everything was covered, but things we packed ourselves were not covered and we were not aware of that detail. We also reached out several times about the discrepancy in quote price and requested a refund for 3 weeks post-move, to which we were unsuccessful. I would NEVER recommend this company to anyone I know, and I would actually tell anyone to steer clear of doing business with them. I sincerely hope this review helps spare someone from having to go through what we did.