Convenient and clean units on a well lit lot. They have both air conditioned units and not air…read moreconditioned depending on your needs. Also equipped with security cameras and security coded gate for entry.

I just rented a unit. Javier and Larry were VERY helpful and pleasant. It was a nice experience.read more

Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

Avoid Uhaul for trailer hitch installs…read more Bad wiring job. Left/yellow turn signal and brake light wire does not work. Harness replaced yet still does not work. Absolutely terrible customer service. Showing up for my appointment, the Installer was very agitated when I asked what the warranty covers, never providing me an answer, saying I have 50 things to do today and will work me in after 2 other installs, even with an appointment, which he refused to acknowlege. On top of that, I was auto-charged for the "warranty" when I paid for the original hitch install. I would think that would provide full coverage of workmanship/labor defects. Instead, I had to sign a work order for $134 to cover a new wiring harness before any assurance that the "warranty" would cover the workmanship/labor defect. I asked to let me know before doing anything that will charge me. When I return to pick up my vehicle, I asked what he found as the cause. He ignored my question and simply said "sign the box". I said I would like to know what I am signing for. And again he said rudely "sign the box". Once I finally signed the box, he handed me my key and said "here you go". This mans attitude is never good in my past 3 visits here. As a customer, I would like to feel valued, not a bother, and not ignored. While this man's behavior may not reflect U-Haul as a whole, I would certainly avoid this location while he is working there.

Had to wait over half an hour in line even though I made an online reservation and check in before…read moreI got there. Seems like all U-haul locations are the same. Long wait times, bad customer service, understaffed.

We arranged to store our car at Parkville for a month. The facility was well maintained, the prices…read morevery reasonable, and we loved the office cat mascots. Beyond the storage service, the Parkville Team is made up of incredibly kind individuals who went above and beyond to help my husband and I get a ride to the airport after the taxi service we had booked failed miserably. Without them, we would have missed our flight. These kind acts show much about their character and we feel even better now about leaving our car in their care while we're gone. Thanks again Parkville!

From the owner: Indoor storage and outdoor parking are available with competitive pricing, service and a…read moreguarantee! Please call for details.

We used this storage facility for more than 10 years. Very nice people. Storage unit and grounds…read morevery clean and safe.

This place is family owned and ran. Very clean, well organized and secure. It was very affordable…read moreand I saved about 20 dollars per month. Doug was great and checked on us to make sure we didn't need anything. I love that you can pay online.

The property manager, Kay, was very friendly and helpful! I have not checked into the unit yet, but…read morethis site looks very secure and well maintained.

I stopped today to get my unit after making a phone reservation. Bill, the property manager, was so…read morefriendly and helpful. A company computer issue made finding my reservation difficult. Bill was so apologetic about something totally out of his control. When I became concerned about the unit being big enough for all my belongings, Bill made recommendations and worked with me to get additional space. I highly recommended this StorageMart location! The property was clean, the property is securely gated, and Bill is the best!

It was pretty easy to get set up with a storage unit! Staff was friendly and helpful. My only grip…read moreis that the ground by the gate isn't level so water puddles up and it's pretty deep. Plus you need to go through the puddles to enter the gate code resulting in wet shoes. Just a heads up. Also, I got a larger storage area and it came with a lock, but j was a bit disappointed I could not attach a secondary pad lock for added security. Would I recommend it? Sure, probably.

my rent started at approximately $150. In under 6 months it has been raised to $225. The ceiling is…read morefalling and after reporting it and giving a key for entry. they did zero repairs and raised my rent.

Penny was absolutely wonderful! She was patient, thoughtful and very accommodating.read more

This is for the location at 9200 N Oak Trfy, Kansas City, MO 64155. My kids were selling their…read morehome and stored a lot of their things they weren't using here. The unit was broken into and ransacked. All of this is sketchy. They have cameras, a coded is required to get in the facility.....but when the kids talked to them, they got no where. StorageMart wouldn't give them video footage and told them to go make a police report which they did. They went back to SM and again asked asked for a copy of the video or pictures. They were provided with 2 pics of their open unit showing their posessions tossed out in the walkway. It doesn't make sense.....they would have time stamps for anyone that entered that night and cameras showing at least the vehicle. But when asked for the information......they are unable to help? Very sketchy and suspect.

My prints were extremely blurry, no phone call to discuss and or troubleshoot. When I went to pick…read moreup I was shocked at how incredibly rude the man was, like I was an inconvenience. Reached out regarding the issues and was asked to come back to get new ones printed. Did not receive the email that was supposedly sent to me with their questions on my printing job. Wasted more time going back up there to try to get them reprinted like the manager said only to find out that she had not saved the file in the necessary format when she worked on it so I would have to come back a third time the following day if I wanted them printed again. (They had a very noticeably purple tint to them this time) I threw in the towel and sent them the way they were because by that point I had had enough. I'll go to Office Depot next time..

Female associate on 7/15/2026 at approximately 5:00 pm was rude and probably shouldn't be in a…read morecustomer facing role if she isn't going to be customer service oriented. This is the first time I've ever had any complaint at this location. The male associate taking care of the other customers did reassure me that they would take care of my package, but it's too bad this lady had the unnecessary attitude in her "assistance." Simply posting this to vent, but also provide an honest review in the event management is actually viewing these. She probably needs constructive feedback on her customer service skills.