I've used this moving company before. This time. I was a little disappointed. My arrival time was…read more9:00 a.m. to 11:00 a.m. And I was told they might have a smaller move to do right before me. The movers did not show up until 11:30 and called me at 10:30 and said they had to go pick up the truck at the rental place. For one. I was a little bothered that they're renting a truck and why that rental truck wasn't picked up way earlier. So at 11:30 I was expecting three people to show up. Which that is what I was quoted, there was a man and his wife who is actually a waitress and not a mover. I first was told that oh you have more than a hundred boxes and I said oh no I don't because I literally counted them. You can look at my boxes and see numbers on them. But I kept hearing you have more than a hundred boxes. Which I did not. I didn't have many big items. I had extra beds or extra dressers and I didn't have a washer and dryer or any type of appliance going. Some of the things I was quoted for I did not have moved after all. I know I wasn't out of town move but my move took from 11:30 to 6:30. I was only an hour away so it wasn't like the drive took forever. I just expected to have more people show up. I expected for them to have the truck ready and not have to go rent one. The two people that came were very nice, I will say that. Went a lot smoother and I would have had more help that afternoon to evening time from my family if we could have had this move done a lot quicker. But my family had to leave and go home because it was so late. I'm surprised I didn't receive any kind of review to fill out. I mean I guess it's okay if you want to use them, don't believe them when they say they're going to send x number of people and then they don't. + Don't let them get away with showing up at 11:30 when your show up time is 9:00 a.m. to 11:00 and it wasn't because they had a move before mine. They waited almost an hour when they got to the rental truck place. I mean I guess that all should have been disclosed to me when they booked my move that they were going to go rent a truck and just leave it up here. I would have said well then I should be the first one and you should be here no later than 10:00.

Our experience was very different from the other reviews. We have been moved in about a week and a…read morehalf. We guessed how many boxes etc it would be, but we weren't done packing and we had no earthly clue. We are a family of 5. We have never used a moving company before, and I was told that it would be less stress by family and friends. We were quoted for a 6 hour move over the phone. We told them we had to be out by 5:00 pm the day of the move. They gave us a window from 8:30-9:30 am. They showed up at 9:15. On the way out to our house, we were told we had to take our TVs off the wall, remove like lightbulbs and shades from lamps, and totally disassemble the crib, per the contract. (We never received a contract, so we were rushing to get it done). Later we were told we also had to disassemble our bed and the bunk beds. At first, the move went well. They were moving quickly and got the furniture and a lot of boxes loaded quickly. Then they slowed down. I saw them talking on phones and smoking. There were several things they told us they couldn't move. (This could have been in the contract we didn't receive). After they had the first load ready to go, I was told that the stuff they couldn't move would require us to hire a u-haul and move ourselves! But since we were in such a time crunch, they got permission to come back for another load. Meanwhile I'm being told by the lead guy (when hubby wasn't around) how they were taking a hit on this job, how they had to cancel 2 jobs after ours. "Another unhappy customer" he said. Our move ended up taking 8 hours, and we were barely out of our old house in time. I was at the old house the entire time. When I got to our new house, (15 mins away), I was SHOCKED to see allllll of our boxes were piled in our garage!!!! They didn't sort the boxes! They tossed our master bed in the garage! Our couch and recliner backs were all thrown in a pile on the floor! It was a disaster! (They disassembled the couch and recliner) We called the company the next day (Saturday). Hubby had to call them 3 times, and finally we got a text saying the owner would call us on Monday. After hubby explained the whole situation on Monday morning, the owner offered to send a crew to sort boxes. (Gee, what do you think we were doing all weekend? We sorted them already!). The owner said they did the work, and sorting boxes would have taken even longer and would have cost us more money. (Ok, but we would have gladly paid extra to have them sorted!) There was a big lack of communication. So the owner said he would comp us the tip hubby left, since we were not happy with the service we received. (Hubby had no idea if he should leave a tip or not since we have never used a moving company before!). I'm grateful they got us moved in time, but the experience was terrible. As of this writing, we still have not been comped. He said it could take 3-5 business days. The owner called us last Monday morning, and today is Monday afternoon. I also have pictures of how they left everything.

Review keeps being deleted but I'll keep posting the truth…read more Drivers didn't move us because of our pride flags. Owner claims this is false and I'm attacking them for being a Xian company. Mo one called me after leaving 5 messages until after I posted the review. I told them it was to late. I do NOT recommend. ​

Moving day came three guys showed up. They figured six hours and gave me the rate of $180 an hour…read more The loading went pretty smooth and we got everything into their van. However the unloading was chaos and they just put stuff everywhere. The furniture they room which is the right thing to do but the boxes just went here and there and trying to find what I need is just turning into a big problem. The guys nice and polite and courteous but I think that they could've been a little more organized with the unloading and look at the boxes OK this box goes in this room you know this box goes there because all the boxes were labeled so they would know. Doubtful I will use them again but might consider.

Horrible experience. Bonnie talks a good game and gives you her cell number for reassurance but…read moreshe doesn't answer the day of the move when the guys showed up over an hour and a half late! They damaged my dresser and lied about it. At my destination address only Floyd was working. DL moved stuff from the truck to the elevator. My friends and I had to help Floyd move the items to the elevator and to my actual apartment. When I called Bonnie and spoke with Mike he told me that is normal process. If that is normal process why don't you send 3 guys? I paid $650 for a move my friends and I had to help with. Mike offered to fix my dresser and give me a check for $65. RIDICULOUS!!! USE ANOTHER COMPANY!!! Going over the estimate quoted to you seems to be the only thing they are consistent about!!

I used this company via MovingHelp via UBox. I guess I caught the manager, Mike, on a bad day…read morebecause he was horrible via text. After numerous calls to MovingHelp, he made good on his contract and was very quick and efficient and apologetic. He even thanked me when I explained I would alter my yelp (and etc) reviews. It was very frustrating to see that he won't own up to his error online. I understand social media goes a long way... but to lie and then report as we never did business when I posted my receipts??? Like I said we all have those kind of days; but I would not recommend. Not professional enough for my liking. I also don't appreciate trying to pawn off the bad service to another moving company when I know who I did service with. Erasing one bad review is just like trying to erase history... it still happened.

Marquis and his team was amazing and efficient. They know their stuff and took care of everything…read moresmoothly. 10/10 recommend to any family and friends!

Fantastic in every way possible. I would give them 6 stars if I could. They loaded a 28 ft Upack…read moretrailer for us and maximized the space in ways I didn't think we're possible. We also had them do a move out clean and things were spotless. 10/10 would absolutely hire again in a heartbeat.

To A T moved my family on 10/18 and 10/19. Overall, we are very dissatisfied. They were several…read morehours late, so a one day move dragged into two. They left too many marks on the walls but that is pretty easily fixed. My main problem is they caused a huge scratch and several small dents on my refrigerator and not following through on opening a claim. On 10/19, they said they would be opening a claim and someone from the team would contact me. After two weeks, I contact them and get no answer for several days. After threatening to open a dispute with BBB, they replied to my text with excuses. Another week has gone by and they are not responding to my inquiries. I should have spent a little more money and gone with a reputable firm.

I was overwhelmed and stressed with my moving. They took care of it efficiently and professionally…read more If I need moving services, I will hire them again. Highly recommended.

Super nice people and very accommodating. Helped me on a Saturday moving a refrigerator to the…read morekitchen from the garage and 12 stairs. It was kind of a last minute type situation. And they made the time for me. Very nice and professional. Also very competitive pricing.

We have used them for 3 moves and one of those was an out of state move. They were very hard…read moreworking and professional. Fast and got the job done and in very good time. They do rent a truck depending on the list that YOU GIVE THEM so make such you don't forget any large items or quote a low number of boxes.

Secure Moving and Storage moved us to our temporary house. We plan on using them again when we move…read moreto our permanent new house. We had originally planned to move earlier and scheduled with Secure Moving. We had to cancel. Julie with Secure Moving was very accommodating. As soon as we knew our new date we were rescheduled and on our way! Our movers, Jacob, Bear, and Blake were efficient and at the same time very careful with our furniture. They carefully wrapped most of the items and followed our instructions regarding where things were to go. We definitely plan on using Secure Moving for our next permanent move!

Buy the extra insurance if you have expensive, heavy or bulky items. The guys wrapped everything…read moreand tried but a lamp, coffee table and leather chair were completely destroyed. $0.60 per lb didn't even begin to cover the $3000 I paid for the items, they took $50 off the bill vs me fight the insurance for $120. My date was scheduled to make sure they had a light job in the AM, as I told them I had big heavy items. The 3-4 hour estimate turned into 6 and they were unloading until 8:30pm after not getting there until 2:30 vs 12:00 quoted. They worked really hard but were exhausted after 2 big jobs. The truck was packed poorly causing the damage.

I hired this company to move my family from Olathe to Wichita. When they showed up 3 days late, I…read moreshould have backed out right then and there, but we had other people waiting to move as well. They broke many items, damaged many more. Drove through the grass of the house we sold. Damaged the floors, left the water line for the fridge running, put a hole in the wall of the new house we just bought. So many things. They agreed to give back some of the money and then proceeded to never answer my calls. They took down their website. Just really horrible people.

During my 35+ year career, I averaged a move every 3 1/2 years, all of which were handled by…read morenationwide carriers, but none of them did as fine a job as did Midwest Movers! From start to end, they were professional, courteous, and bent over backward to satisfy my every need. Out of a total household, two items were broken - a plate, which I have already replaced, and a glass dome, that I broke while unpacking. Mr. Loran and crew were absolutely outstanding, treating me and my household goods with the utmost of care! I have already recommended them to one of my best friends, and will continue to sing their praises in the future. Thank you, gentlemen, for a job very well done!!!!