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Royal Pools by Adams

3.9 (88 reviews)
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Updated 3 weeks ago

Services - Royal Pools by Adams

Pool installation

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Pool

Royal Pools did an excellent job from start to finish. Auria, Roberto, and the rest of the team were great to work with throughout the entire process. Construction started in March 2025 and was completed in July 2025, and the project moved along smoothly. Our new pool and spa came out beautiful, and we couldn't be happier with the results. Highly recommend them!

This review is long overdue! We started or planning process in July of 2024 with Mike who was very helpful bringing our vision to life. We iterated a bit on the design before settling on the final and Mike was helpful and informative the whole time. He was also upfront about the timeline and the things that were in his control and the things that were not, like permits. Once everything was approved the dirt work started. We were introduced to Jeff and Auria. Both were excellent to work with. Jeff had a very busy schedule but was always quick to reply and addressed any issues with a thorough explanation. Auria was an absolute pleasure to work with. She communicated everything clearly and checked in every step of the way. The construction was started in January 2025 and finished in May, including the decking that was done by Bayview Landscaping. Overall we couldn't be happier with the finished pool. Lastly it's worth noting, after the pool was completed we had some minor blemishes in the pebble finish. I contacted Mike with the concern, he let Auria know and the repair was scheduled within the week. Thank you to everyone at Royal Pools for an excellent experience.

This is the old pool prior to the rip and replace, dog wasn't keen on stepping in.

Working with Royal Pools was an absolute pleasure. From the initial contact with my sales rep Craig to the close out with Haley and Orlando, the experience was first class all the way around. Craig had a lot of good ideas when we decided on a layout of the new pool. I needed some work done around the old pool and he was able to hook me up with a concrete contractor to take care of that part. Craig had great ideas and a great vision of what would look good in my space. Project coordination with Haley was perfect, communication was great and they were always responsive to my questions. The field crew led by Orlando were also amazing: they showed up on time and kept the schedule, and were very professional and courteous with my neighbors. My own pool maintenance people were also very impressed with their work, so it wasn't just me who thought they did an amazing job! I probably won't need another pool again in my lifetime, but if I ever did, there's no question of who I'd trust to do the work. I can't say enough good things about the entire team and the finished product.

45' X 8' lap pool designed and built by Royal Pools.
Patricia Field R.

Royal Pools turned my boring backyard hillside into a luxury resort paradise. They designed and built the perfect lap pool, with solar heat, osmosis filter to reduce chlorine need, automatic cover, everything I needed to create my own four seasons resort. I love it. It all happened during COVID and no pool maintenance companies were available, so I learned it myself, and am saving thousands by taking care of my own pool. It's easy. I have Herb's come once a year to clean the big filters and check everything out. Royal was so overworked during the pandemic (everyone wanted a new pool) but they stayed on task, built an 80 ft ramp to get the bobcats up the hill, and kept in touch with me throughout. Two years later, I still get a quick response to my inquiries, and they will still send a tech guy out if I need one. Love this company and their products!

My dream pool by Royal Pool
Tag G.

I have to say that I love my pool. In the end, the pool is absolutely beautiful. I struggled in the beginning. The process took so long and it added so much stress. But in the end, the result is perfect. I believe you don't judge a company by how they start, but by how they finish. I love my pool!

Don B.

Our experience with Royal pools was incredible! We began this last November when we met with pool designer Mitch Baker in their office. We had a rough drawing of what we wanted and were looking to see if this would work with our budget. He came out to our home a week later to take photos and measurements to create an estimate and renderings of the proposed pool. We met another week later and were simply blown away. Below is a rendering and the final pool. WOW! Plus he created a video of the whole yard! Royal came in right where we were comfortable with and we signed that night. After plans and permitting, we were scheduled to begin the dig in mid-March. That's when we met Brian who was the dig foreman. To save some money, I had lined up a guy who was filling a pool and needed our dirt. That didn't work out too well the day of excavation and Brian told me he had plan B already in-place, so I felt these people had my back and I wasn't the first one to attempt this. Within two days, the hole was dug and shaped. It was amazing to see how fast they could do this and with such precision. Next one to enter was Roberto. He was to be our pool foreman and the one who would oversee every detail and communicate with us. Working with Roberto was a blessing. Not only did he communicate who was coming and what to expect, he was out front of everything all along the way from re-bar, to plumbing, to gunite to plaster. I can not say enough good things about Roberto as there were just so many times he could foresee an issue and be right ahead of it with the Subs. All along the way we felt Roberto and Tami, the scheduler, were keeping us at the top of the list and on a couple of instances when there was an opening to move a task date up, I'd get a call asking us if we wanted to jump ahead. Even after the pool was filled, Roberto came to inspect the details and talk to our hardscapers to make sure everything was done to the highest standards. There are SO many things you don't know and Roberto was always informing me of all the things I needed to know. Last guy to meet was Jay, who set up our equipment. He showed us how to operate everything and gave us an introduction to pool maintenance. We had an issue with the sweep losing its hose and he came right out and got it secured the next morning. We love our pool, and more than that, the experience we had with Royal. Five stars and Roberto gets ten! Highly recommended.

Work after almost 11 months of contract . Filled with rain water.

I would have given 0 if there was an option . It's been almost 12 months since we signed the contract ( during COVID 19 time ) and was well assured by sale executive to get the work done in 4-5 months max . First it took almost 6 months to get the approval from the city with the plan ( partial delay from city ) but also because of inaccurate / completeness of documentation , and super slow response . We as owner had to constantly follow up with almost no communication from the pool company during this time . After the permit it's been 6 months into the construction phase and we keep getting moving targets .. all we get to know as disclaimer in communications is " The pool industry is experiencing an unprecedented increase of business as a whole; this is causing delays across the board from permitting, material delivery to scheduling. Down time between phases should be expected ". Feels like a trap as none of these would be told when they would make a deal . Sharing my experience so as prospective buyers would be aware about the time and window they are looking at while planning the project and making the deal effective .. A picture of the work done for me in 11 months .. waiting for my dream pool ... The pool is filled with days of rain water ..

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2 days ago

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4 months ago

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8 months ago

Everything Jeff did. The office needs to do more responding by phone. It's more personal.

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7 months ago

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5 months ago

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6 months ago

I am always admiring the way this company doing there work. Keep doing good work. They are fast to respond and always ready to help

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7 months ago

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Thank You! We truly appreciate your positive feedback.

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7 years ago

Just FYI I got dangerously cut off on the freeway by one of these company cars. Hey maybe don't drive like a jerk in the company car.

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Ask the Community - Royal Pools by Adams

Review Highlights - Royal Pools by Adams

Tami did a fabulous job of sending very detailed emails informing us of everything we needed to do.

Mentioned in 10 reviews

Read more highlights

The Spa and Sauna  - San Jose

The Spa and Sauna - San Jose

(49 reviews)

$$$

Cambrian Park

If you're shopping for a hot tub and want a very knowledgeable, no-pressure buying experience, ask…read morefor Liam at Spa & Sauna Company. I've honestly never left a review on Yelp or Google before, but this experience was so good that I felt compelled to share it. I recently purchased a hot tub for my family from Spa & Sauna Company, and Liam made the entire process exceptional from start to finish. Before visiting the store, I had done some research on the type of hot tub we wanted, but once you start looking seriously, the number of options becomes overwhelming--different brands, sizes, salt systems vs. traditional sanitation, lounge seats vs. no lounge, installation considerations, maintenance, and more. When I walked into the store, I appreciated that I could browse for a bit without anyone immediately approaching me with a sales pitch. At just the right moment, Liam came over, introduced himself, and let me know he'd be happy to help if I had any questions. What followed was honestly one of the best sales experiences I've ever had for a major purchase. Liam took the time to really listen to what I was looking for. He walked me through several options and clearly explained the pros and cons of different models--including both less expensive and more premium options. At no point did I feel pressured toward a particular model or add-on. The conversation felt informative, relaxed, and genuinely helpful, and it ultimately helped us find the perfect hot tub for our family. But the support didn't stop after the purchase. Liam helped us think through the best location on our deck for installation, worked through the delivery logistics quickly and smoothly, and has continued to be available afterward to answer questions. As first-time hot tub owners, we had plenty--everything from chemicals and temperature settings to water balance and general maintenance. Liam has been incredibly responsive and helpful through all of it. We've now had the hot tub for about a month and our family absolutely loves it. Like I said, I've literally never written an online review before, but this experience deserved one. If you're looking for a hot tub and aren't sure where to start, Spa & Sauna Company has a great selection--and if you want someone knowledgeable who will guide you through the process without any pressure, ask for Liam.

Great job purging, draining and cleaning our hot tub. Will use them again next year!read more

Coral Pool and Spa

Coral Pool and Spa

(53 reviews)

Initially, they were very professional and courteous. We worked with the son to pick what we…read morewanted. My husband said the father seemed to be very knowledgeable and honest when he came to quote. We paid the $1000 deposit and the start date was scheduled. Day one seemed to go well. However, from day two until the completion of the pool, their communication sucked. There were multiple days that they just didn't show up with no notification. We didn't hear anything until we reached out to them wondering why the no show. They claimed they had emergency jobs that pulled them away. We can understand that, but we would have liked a courtesy call. We had a scheduled date to get our house painted thinking that the pool work would be done, but due to all the missed days, it wasn't. So we pushed back the house painting a week. Come to find out, Coral Pool said we SHOULD get the house painted first. If we had better communication from them, we would have known not to push the painting back a week. Most communication was through text, which is fine, but this was not the experience we expected since they were so easy to work with in the beginning. Ultimately, the pool looks beautiful and everything seems to be running fine. I am pleased with the final out come. I am not sure if I would recommend.

We are extremely happy that we chose Coral Pool and Spa for our inground pool remodel. We met with…read morefour different companies before making our decision, and we ultimately selected Coral because of their knowledge, professionalism, and truly personalized customer service. Louie Mejia was our project manager, and he did an outstanding job from start to finish. He was incredibly helpful in guiding us through the process of selecting finishes and design details, making sure everything came together beautifully. He also recommended essential repairs and updates that needed to be addressed to ensure the final result was not only stunning but built to last. Thanks to his expertise and attention to detail, we now have an amazing new pool that exceeded our expectations. We really appreciated that Coral Pool and Spa is a family-owned company and that they do not subcontract their work. Instead, they have a specialized, in-house team for every aspect of the job. Every employee we interacted with was professional, skilled, and respectful. We also enjoyed working with Louie's dad, the owner, who was always available to answer our questions and make us feel confident in the process. We highly recommend Coral Pool and Spa to anyone looking to remodel their pool or build a new one. Their quality, integrity, and customer care truly set them apart.

Paradise Valley Spas

Paradise Valley Spas

(129 reviews)

$$$

Willow Glen

Our entire experience with Paradise Valley Spas has been awesome! Jonathan is a great, no-pressure…read moresalesman that helped us pick the right spa. He was very patient and answered all of our questions, not to mention offering lots of relevant information that we never would have thought of. We placed our order and the spa was delivered about a week early. The electricians that Jonathan suggested (JMC Electrical) did an amazing job as well. We went back today to buy some additional accessories, and Jonathan was more than happy to take the time to answer all of our noob questions. I highly recommend Paradise Valley Spas, and Sundance-brand hot tubs. We now own a nicer spa than I have ever been in elsewhere!

I'm spending the next week or so to get all my notes and history in line. I will post the entire,…read morehorrible experience I've had with this company. It's been a 4 year nightmare. From initial installation to scheduled care to random maintenance, it's something out of a movie. Tonight put me over the edge. My daughter and her friends wanted to use the hot tub. It's been a 4yr circus with this company. Tonight, I had to disassemble the arm to open it (it was broken at one end and wouldn't open.) Then take the cover off and put it on the ground to let them all fit. Then, ask them to help me put the cover back on, and then reinstall the arm. I travel a lot so my return home and hot tub time is important to me. I also have a very bad lower back, so it is also therapeutic for me. Will post again when I get the timeline, service calls. And everything else listed. This hot tub is relatively new.

Royal Pools by Adams - hottubandpool - Updated May 2026

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