Great Experience, Highly Recommend Coral! They did a great job on our pool remodel and paid close attention to detail. Also love their scheduling App. Gave a good overview of what was to come each week from start to finish. Thank you Coral Team! read more

Coral Pool has been a pleasure to work with. Very professional every step of the process. They didn't push me to do additional work, which can be good. But I did end up asking them to install a new skimmer. My suggestion is to ask them if they recommend anything during the quoting process. Cheers! I am a Yelper helping other yelper. read more

Long overdue review. Anthony and Coral pool are great to work with. They offered extremely competitive pricing, communicated all aspects of the project and delivered the pool remodel on time and on budget, which included coordinating with another landscaping contractor who handeled the pavers around the pool. Im greatfull that Anthony recommended me going with a saltwater pool and the automation, those have been wonderful upgrades. Pool was remodeled in 2019 and still looks great. read more

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Initially, they were very professional and courteous. We worked with the son to pick what we wanted. My husband said the father seemed to be very knowledgeable and honest when he came to quote. We paid the $1000 deposit and the start date was scheduled. Day one seemed to go well. However, from day two until the completion of the pool, their communication sucked. There were multiple days that they just didn't show up with no notification. We didn't hear anything until we reached out to them wondering why the no show. They claimed they had emergency jobs that pulled them away. We can understand that, but we would have liked a courtesy call. We had a scheduled date to get our house painted thinking that the pool work would be done, but due to all the missed days, it wasn't. So we pushed back the house painting a week. Come to find out, Coral Pool said we SHOULD get the house painted first. If we had better communication from them, we would have known not to push the painting back a week. Most communication was through text, which is fine, but this was not the experience we expected since they were so easy to work with in the beginning. Ultimately, the pool looks beautiful and everything seems to be running fine. I am pleased with the final out come. I am not sure if I would recommend. read more

We are extremely happy that we chose Coral Pool and Spa for our inground pool remodel. We met with four different companies before making our decision, and we ultimately selected Coral because of their knowledge, professionalism, and truly personalized customer service. Louie Mejia was our project manager, and he did an outstanding job from start to finish. He was incredibly helpful in guiding us through the process of selecting finishes and design details, making sure everything came together beautifully. He also recommended essential repairs and updates that needed to be addressed to ensure the final result was not only stunning but built to last. Thanks to his expertise and attention to detail, we now have an amazing new pool that exceeded our expectations. We really appreciated that Coral Pool and Spa is a family-owned company and that they do not subcontract their work. Instead, they have a specialized, in-house team for every aspect of the job. Every employee we interacted with was professional, skilled, and respectful. We also enjoyed working with Louie's dad, the owner, who was always available to answer our questions and make us feel confident in the process. We highly recommend Coral Pool and Spa to anyone looking to remodel their pool or build a new one. Their quality, integrity, and customer care truly set them apart. read more

I'm not someone who gives five-star reviews lightly, but Coral Pool and Spa absolutely deserves it. Their exceptional workmanship, attention to detail, and highly responsive, respectful crew made this a standout experience. We have an 18,000-gallon inground pool that needed replastering and new tile work. We were looking for high-quality results at a competitive price--without ruining our beautiful backyard with mature trees. Coral's crew was knowledgeable, dependable, and committed to quality from start to finish. Initially, we had concerns after reading a negative review about plaster bubbling, so we were a bit hesitant. But going with Coral Pool and Spa turned out to be the right decision--we have no regrets. They took extra care by covering our trees and windows with protective plastic, and within 24 hours of finishing, it was hard to tell that major concrete work had even been done. Huge kudos to Jose and his team for a job well done! read more

Coral Pool and Spa - Our beautiful pool one day after replastering! - Pool & Hot Tub Service Near Me - Campbell, California

They are lying do not make me post all of my videos and emails and text messages because you know I have them all! It's the only reason why you came to fix the waterfalls at all. You made me prove to you that I had been asking since day 1 of install to fix the waterfalls and I did! And I have evidence of everything else! I have a camera in every inch of my property and I kept every text message and every email. I contacted you about the tile and so many other things so many times for years when it was still in warranty and no response. So now that it's out of warranty and I write a review you are saying it's out of warranty. No! Only one employee was ever responsive to me. His name was John and he only did electrical so he should not be responsible to respond to me about tile, my cover, my waterfalls or anything else but he tried to get you to respond to me also. Shame on you. read more

I am not one that write reviews but I felt obligated to write this review because of the good experience I had with Coral pool. I contracted them to repair my pool. They were very prompt to respond. They gave me professional advice and was very patient throughout the process. The project was well done. Job site cleaned up. They communicated regularly about what they were doing and the next steps. I am very happy with my pool. Special thank you to Jose and Louie for your professional guidance read more

Coral pool and spa did an AMAZING job remodeling our 52 year old pool!!! Their team was very professional, polite and finished before the contract date. Their quote price was in the middle of six others. What sold me was they are a family business and they keep the work in-house without hiring a bunch of subs. A special thanks to Jose and Fernando for going the extra mile. We went with StoneScapes aqua white mini pebble finish and couldn't be happier. Thanks! read more

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I am updating my review since the Coral pool came and saw the issue with the Plaster and accepted that the quality is really bad. In couple of months later, they came back and redid the plaster and it is not the best quality that I was expecting but overall it is much better than the first time. So I am increasing my review to 3 out of 5. read more

Just had my pool re plaster. All the employees were polite and answered all my questions. They all had different jobs to do on different days. They were very good in cleaning up when they left the job. Each and every one of them. I had my pool re plaster and had new tile in 2009 with Coral Pool and Spa. I was very happy then. Just to show you how long they've been in business. Maybe even longer. I highly recommend this company. If I ever need service again I will sure call them. Linda read more

The team at Coral Pools did a very good job remodeling our pool, installing a spa and upgrading the pavers around the pool. They definitely know what they are doing and executed on the project plan. The whole crew did a nice job - good attention to detail. Jose was helpful and patient in explaining the process and giving us good suggestions along the way that improved the aesthetics and functionality. They handled the permitting and inspection process smoothly, which made things a lot easier for us. The project was also completed on the contemplated schedule at an overall reasonable price. We would recommend them again. read more

Coral Pool and Spa - Pool & Hot Tub Service Near Me - Campbell, California

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Coral Pool replastered our pool and replaced the waterline tile. Everything about the project was excellent. We really can't say enough goods things about Louie and his crew. read more

The Coral team was great from start to finish. What we appreciated the most was that the owner did exactly what WE wanted. He didn't try to sell us on a bunch of stuff that would blow our budget out of water. We received multiple quotes and other companies were outrageous with their quotes. We are extremely happy with the result and look forward to enjoying our new pool for years to come. Thank you Coral Pool and Spa! read more

Recent update June 2023 Coral Pools lied here on YELP about not having a contract to build a pool on this property. They published this false information in June 2023. Coral pools claimed in June 2023 that they didn't take THOUSANDS of dollars (see the uploaded photo of just one of the checks made out to Coral Pools that they cashed for $$$$) and then just didn't return phone calls about basic things, then didn't even answered numerous emails, but kept asking for more and more money, then didn't even try to build the pool. The address is on the contract. This is an update to refute false claims made in June 2023: Coral pools ABSOLUTELY signed a contract to build a pool here. I met numerous employees of Coral Pools in person long after the original contract was signed (so this is an update) and the contract was signed by Coral Pools. This is an update to refute false claims made in June 2023 where Coral pools misinformed the public claiming that Mr. Benison never worked for Coral Pools. This is a refutation of that. Now they say one of their employees didn't later work for them? That doesn't void the original contract. In june 2023 Coral Pools posted public info that claimed that they had contacted an attorney and would be taking "legal action" so this is a refutation of that recent false information published by Coral Pools. Truth is an absolute defense against legal action, so that's why your threatened 'legal action' didn't happen, JUST LIKE YOUR COMPANY TRYING TO TAKE THE STEPS TO BUILD A POOL HERE DIDN'T HAPPEN. DO NOT TRUST THIS COMPANY (see the pictured check for $$$$ made out to Coral Pools that contradicts Anthony's claims. He tried to trick you in June 2023 into thinking his company didn't have this contract to build a pool here. He was intentionally misleading (again, I mean he was misleading in June 2023) again, and that's not what you want in a contractor. Pictured is Anthony's false claim in June 2023 that Mr. Benison never worked for Coral Pools. Is that kind of dishonesty what you want your contractor to do?! I suspect Anthony figured out in June 2023 that the fact that Mr. Benison DID WORK for Coral Pools was not something he could get away with LYING about so he took down his lie, but is that really the behavior of a contractor you can trust? NO!) read more

Coral Pool and Spa - This check added in 2023 (contract and the other checks) contradict Coral Pools 2023 claim they didn't have any contract to build here - Pool & Hot Tub Service Near Me - Campbell, California

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The pool was completed on time and the team were knowledge about and professional! Highly recommend! read more

Coral Pool and Spa - New pool with waterfall - Pool & Hot Tub Service Near Me - Campbell, California

We contracted Coral Pool and Spa to bring our mom's deteriorating swimming pool back to life, and did they ever deliver! Replastered, retiled, analyzed for potential leaks, provided samples and gave advice on color and finishes - and the result looks like a brand-new pool. Jose, the owner, was easily accessible and quick to respond. They were professional throughout and thoroughly cleaned the job site at completion. This is a well-run, family-owned business and I have no hesitation in recommending them to anyone needing to modify or update their pool. read more

Very happy!! I had 3 different pool quotes and found Coral Pools responsive, professional, most competitive pricing. Jose (the owner) answered my call every-time and spent plenty of time with me going over the why's and when's. Each of the crew members (worked with different specialists like the demo crew versus the install) were punctual and kind. I have recommended Coral Pools to 2 friends already. I am very happy with everything so far, today is the last day and will post pictures. Coral Pool also stuck to my tight timeline so that we could be ready for summer and had excellent recommendations to my pool guy to speed up the pool process. Pictures coming soon!! read more

Jose, John & Anthony did a fantastic job of refinishing my mid-70s and bringing it up to date. Their price was great - very competitive and their crew was very respectful of our needs. I was really impressed by the fact that they listened to our needs, kept us informed at each step, and communicated regularly. When we had a problem they took care of it absolutely to our satisfaction. YOU NEED TO HIRE THESE GUYS!!! read more

We are glad that we hired Jose and his team to work on our pool re-surfacing project. They did a good job and turned our twenty plus year old plaster pool into a beauty with pebble finish, new tiles and new coping. Before the project started, we had no idea the differences between different pool surface, choice of tiles and coping. Jose (owner) is very knowledgeable and very patient explaining to us the pro and con of different choices and recommended what's best solution to us with reasonable price. To help us choose the right color and style of the tiles and coping that will look good to our pool and to the surrounding area, Jose sent worker with many samples to our home to helped us finalize our pick. Workers from Coral Pool knew what they were doing and they cleaned up the pool area every day after work. Jose and his team had good communication with us throughout the project. They always listened and made sure we were satisfied. We also really appreciated that Christina, after the pool project was completed, followed up and called us a few times making sure everything is all right. We would recommend Coral Pool and Spa if you are considering to do a pool project. read more

Update 8/4: Anthony called me the day after my 1 star Yelp review. He apologized for not getting back to me stating his father was out of town leaving him to do it all and stated text is not the best way to get hold of him, rather call or email (which I didn't have since our conversations have been in person, call transfers from the # on Yelp, or through text). Anyway, Anthony let it be known he was made aware of my review (which is probably why he called back so quickly) and how it affects small businesses, etc. We came to an agreement that if he could get my quote to me by end of next business day, we would go from there. Anthony delivered on his word and I had my quote end of next business day. Since then, Anthony has been quite responsive to all emails and has answered all questions, offering his suggestions when necessary. We have yet to decide who we will contract for the pool due to some personal matters and Anthony has been respectful of that. I will update my review with progress should we move forward with Coral Pools. read more

Coral Pool and Spa - No response from Anthony regarding quote - Pool & Hot Tub Service Near Me - Campbell, California

We have an in-ground pool that's approximately 30 yrs old and really needed to be resurfaced. Jose and his team were very professional, very responsive answering any questions we may have. We would highly recommend Coral. They finished ahead of schedule and did a beautiful job/excellent work. Our pool looks like a brand new pool. read more

Nice people. Horrible job. I would give them a zero if I could and revoke their license as well. Jose's company replastered and put new tiles in our pool. Seven months after the tiles were placed, the grout started to crack, fall apart and disappeared in between the tiles. We are still dealing with this problem. The whole year long experience with this company has been painful. Multiple voice messages and emails with no response. The only time they respond is if you mention a law suit or a lawyer. As a result of the threats, Jose senior came to see the problem but because he took no notes he forgot what was said and nothing has been done. The whole grout is falling apart and several of the brand new glass tiles along with it. They never came to fix the problem. Jose wants to patch up the parts that are falling off which is not what we agreed on when he came over. The problem is that everything is falling off and he refuses to grout the entire pool again. We have a small pool. We had just redone our coping and because Coral didn't use tape to protect it, we have grout in between the coping. Horrible job! The cleaning crew made a mess on the plants, the newly painted fence and made about 70 holes in our stamped concrete. Jose told us he would send someone to clean the plants and the fence. Never happened. We had an outside concrete company to fix the 70+ holes. We will provide pictures of this on a separate review. Not knowing the quality of their job, I recommended this company in Next-door.com. Someone hired the company and sent me an email about the poor job done. This is the reply my neighbor sent me: "Hey, it's probably too late already, but I contracted Coral Pools to do my pool too. Jose underbid everyone. Thing is, I regret that decision all the time, particularly when another pool pro comes out, because they tell me all the places Jose cut corners and gave us an inferior experience and product. If you haven't signed, don't. Pay a little bit more. You'll be MUCH happier. I'm just giving all additional work to other contractors. My pool wall that Coral Pools put in is starting to fail actually. They're terrible!" Jose takes no responsibly for the quality of his job. You will be chasing them, sending emails and leaving phone calls and waiting for them to do the right thing. They will not. DO NOT HIRE CORAL POOL & SPA AND PASS IT ALONG TO OTHERS, PLEASE! read more

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We contracted with Coral Pool and Spa in February 2022 to resurface our pool. While the resurfacing went fine, and when a leak was detected, they were out immediately to work on finding and fixing the leak, they left my yard looking like a messy construction site. Rubble, chunks of concrete and tile, and chunks of wood were brushed under the hedge, behind the hedge and around my yard. I found large razor blades swept under the hedge as well. The plastic and paper backing from the tile were left laying around - not ALL of it, but really none of it should have been left behind. The tile work on steps outside the pool took months to complete and we had to hound them to come out. They still have not completely finished that as there are gaps where there should be grout or some type of sealant. I've given up trying to contact them to do it. The nozzles for the jets in the jacuzzi have not been fitted back in - we've tried to do it on our own and it is proving really difficult. I think they put too much concrete there at the edge of holes. The sealant around the pool between the pool edge tile and the cement is STILL gooey in some places and comes off on hands and feet and therefore gets tracked around. They've also left cement and grout stains on the tile and the concrete. Every time I look around, I see all the flaws. read more

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Jose, Anthony and the team are great to work with. We have owned several pools over the years but this was the 1st time we had one constructed. We did our due diligence by researching all the companies in the South Bay Area. After the initial meeting with our designer and estimator Anthony, he drew up the estimate and explained what the process would look like. After this we decided to go with Coral Pool and Spa. Each crew that came to our home was professional polite and respectful. Anthony and Jose oversaw the project which led to a seamless process. A few areas around the property had to be destroyed in order to gain access for excavation and trenching. Jose made sure the area was not only restored to its original appearance but exceeded what it looked like before. During the construction processe the crews frequently cleaned up trash and construction debris to try and keep things as organized as they could considering how dirty things can get during construction. John and Jose were available by phone and email to answer any questions we had during the process and made sure we we're ready for inspections. We give this company 10 out of 10 and will gladly recommend them to our friends and family. read more

We sought quotes from a large number of pool contractors. The eliminated the outliers (both cheap and expensive). Many contractors don't have a show room and we're unable to show us tile samples and sent us to look at catalogs. There's a lot you can do to educate yourself on YouTube regarding who I've of colored plaster versus pebble finish. Coral Pool had an actual show room which gave us some peace of mind. The construction was right on schedule. The demolition occurred in phases, and the team cleaned up the debris nicely. We are very happy with the pool. It turned out better than we could have expected- now the rest of the backyard looks shabby in comparison. read more

Coral Pool and Spa - Pool & Hot Tub Service Near Me - Campbell, California

We decided to go with Coral Pool and Spa for our pool and hot tub re-plastering project after getting a few similar quotes. We had a feeling they would do a good job but you can never be sure. Thankfully, we had nothing to worry about. They finished just about on schedule and the work looks excellent. All the tile work around the hot tub has been replaced and the new white plaster gives the the whole pool and spa a wonderful mediterranean blue color. Be aware though, once the work is done, the startup costs can be quite costly (our quote did not include these, nor was it explained to us that there is a process that has to be gone through before the pool is useable again). The startup took a further week for my pool service company to complete after the plastering was finished. I had a minor problem with the spa jets, post renovation, but Jose immediately sent someone out to fix it. Overall I am very happy that I went with Coral Pool and Spa. Great job! read more

Coral Pool and Spa gets five stars for their excellent coping, tile, and plaster work, and price. My pool had two plaster jobs already which meant the plaster had to be removed. After that demolition it looked like the pool had been bombed. But it was put back beautifully and on time. I needed it down by a certain time in order to have an event in my backyard and they came through. They do have a problem with not answering emails and texts in a timely manner -- just be patient. read more

We are very happy with our finished pool. The company was very efficient and helpful in the design process. I highly recommend there work. DeDe read more

I've shared my experience as a warning to anyone thinking of hiring you. Buyer beware these guys are liars and the majority of their response is dishonest and false. I am not the first of your reviewers to call out your dishonesty and have the same issues and I sincerely doubt I'll be the last. Scheduling access was difficult? The house was vacant and being renovated. There were other contractors working there 7 days a week and had we had no issues with any of them. Receiving texts from Jose at 9pm asking us to have the gate open by 7am the next morning, or no notice until early in the morning when someone was already outside waiting to be let in are examples of poor communication and the company's unprofessionalism. Nobody was ever sent out to pressure wash. This is a flat out lie. The trash and debris left behind were never even picked up by your company. Numerous emails were sent with no response. We cleaned up after your workers. In regard to the automation system, if it was our "preference" shouldn't the system have been installed the way we wanted in the first place? Isn't that what a customer is paying you for? Why would you take someone's money to do any work any other way? You ignored our requests and were unwilling to respond when we attempted to communicate this to you multiple times. You obviously do not take any pride or responsibility for your company's work. The door to the panel would barely clear the fence. You had to stand to the side of the control panel to open it. Even if your claim that it was installed correctly was true, why would the details or location not be discussed with a customer before anchoring equipment into a walkway? If you stand by your work, why did I have to hire another company to get this rectified? Anthony finally responded a couple months after posting my review. He asked me to take it down or "at least change the stars". He was willing to make things right only if I deleted or changed my review. This call was a negotiation to get the review removed rather than a business trying to make things right. I was unwilling to do so but told him I would give it an honest update if they were able to work with us to resolve the issues that remained. This was 4 months after he claims the job was completed. We never asked you to pay for anything or requested a check. This is another straight up lie. My issues were not about money. You were paid for all the substandard work on time even though there were issues that needed to be resolved. The problem is that you are dishonest. You proposed something, we agreed on it, and you chose to not follow through. Claiming you were not aware of certain details or making excuses to back out on what was agreed on is not our fault. This is shows your level of incompetence and how disengaged you were in the details of our project. And although I am not surprised, it is a shame that you, as a business, would choose to post a reply on Yelp without at least responding to the last email I sent you 7 weeks ago after you had contacted me. Poor communication start to finish and we are finished. read more

Although Coral Pool and Spa doesn't do the kind of work I need done on my pool, Anthony went above and beyond to help me with finding the right people to do what I need done. I really appreciated the help. He's a good guy! read more

One of my colleagues recommended Coral Pool & Spa as we were in the process of selecting someone to build our pool. Great decision! Jose and his son Anthony have been extremely accommodating to our needs! We had a couple of concerns during the construction process, and Jose made it easy for us to understand what was going on, which made us comfortable moving forward. They would also call us regularly to make sure everything was up to standards and to update us on the construction schedule. Thank you so much! I will definitely be recommending your services. read more

Coral owners and team are knowledgeable, professional and efficient. They made everything easy. Got a pool and hot tub installed and it looks amazing. Their pricing is also reasonable. Definitely recommend this company. read more

Our experience with Coral Pools and Spa has been a real disappointment. I regret to agree with my husband decision to hire this Company to do this job. My husband met with Jose and got the stimate "professional delineated" he told me that he had good feelings about this person and that he he seemed to be very honest so he thought that was a good idea to hire him to rebuild our pool. My husband signed the "well written contract" in January. Accordingly to the contract, they were going to begin the project on February 17th and was supposed to be done by March the 24th. This was only on paper. After many arguments between my husband and I in reference to this project and the specifications in the contract, my husband contacted and contacted the company and someone show up to drain the pool. A week later, someone came to remove the hoses from the empty pool and to add yellow warning tape around the pool. 2 weeks later 2 guys came to begin the tearing of the existing plaster. To make a long story short, this is May 23rd and the job isn't finished. I have some trash in my backyard that has been left there for 2 weeks, there is plaster dust all around the pool and I have no idea when this is going to be totally done. What a disappointment. read more

Update: changing my review as Coral Pools did respond to our issues and we came to a good compromise. The pool did turn out to be very nice, albeit some of the issues I posted below. Older review: Would have given more stars, but two things. One, they were never on time and some days wouldn't even show up. Both my husband and I have busy full time jobs so its extremely frustrating and unprofessional when contractors don't show up when they say they would. This happened more than a few times! Two, the concrete around our pool was damaged from the workers while they were cutting the coping. We now have deep cut marks in our concrete. Even after asking Coral Pools to come and see what they can do to help repair, there was no follow up nor any attempt to rectify this. Sorely disappointed in the quality and timeliness of the work. read more

Our experience with Coral Pools and Spa has been nothing short from amazing. From my initial interaction with Jose and Anthony, to the team working on a day to day in the backyard. Communication was perfect !! I also appreciated the safety practices during this uncertain time; having small children and all. We will share their information on our NextDoor App. Thank you guys! read more

An update - I added a star after Anthony called me. He saw my one star review and asked if I can take it down because it hurts his small, family owned business and they're not a big multi-million dollar company. I understand all that, but I'm not going to praise and rave and make it a 5 star review just because he called me back after a one star. Yes, they sent an estimate (2 and half weeks after at the consultation and after I had to call asking about it) but it was sent to the wrong email - that's not my fault. I even called a couple days later from the day the estimate was sent because I had not received it. It was only the following week that Anthony called me, asked about the estimate and realized he had my email address wrong. At this time I had already written the poor Yelp review and today he calls about it asking me to change it or take it down. Like I stated before, he was the first one to come for a consultation. He had a one week advance start to the other companies who quoted us bids within a few days or a week at most. All but Coral came back with estimates without me having to call and ask for it. I also want to add that the estimate was incomplete and didn't have a major component that we wanted to change and I just don't have the time to wait for an updated estimate if it took nearly 3 weeks just to get my first one. I expected a more prompt response and better communication given that they're not a big company. read more

I needed to have my pool and spa re-plastered and re-tiled. Coral gave me a quote that was several $K less than other pool companies. They were able to start the work earlier than estimated and finished when promised. The crew did exceptional work and I am very pleased with the results. I would not hesitate to recommend them for any pool related project. read more

I just had my pool & Spa replastered and some of the tiles needed replacement ! This is a Awesome company they were right on my Color (semi-Dark color) Customer service is the best I have worked with !! Construction companies are sometimes hard to work with !! Not this this company Thank you Jose and Team !! As In Said a Trustworthy Company and Customer Service with great Communication !! I did not use this company in the past .. read more

Working with Coral Pool and Spa was beyond frustrating from beginning to end. I do NOT recommend hiring this unprofessional company. Anthony provided us with some general information about the job we were hiring them for. When we would ask for specifics after having already signed their contract, he often seemed annoyed and was not particularly friendly. He wouldn't respond to emails in a timely manner and would only answer some of our questions. Eventually, I got fed up with his lack of professionalism and stopped contacting him and started contacting Jose, who is the owner. I was hopeful his communication would be better but I can't say it was any less challenging. When the project started, we hadn't moved into the house yet and needed to provide entry on days of work. Jose didn't provide a schedule even after I had asked for some sort of advance notice on what days they would be there. Communication with him about days and times of work had to be initiated by me and I usually wouldn't find out until very late the night before or even the morning of. We had to reach out multiple times to get basic information as none would ever be initially provided by them throughout the entire process. Their workmanship was very poor and sloppy. For example they had to come back and redo/repair some sections of the grout work on our tile within the first month as they did a terrible job the first time. Prior to hiring Coral Pool and Spa, we had a brand new pool heater installed which was working perfectly until Coral hooked up a new automation system they sold us. It completely stopped working, and Coral took no responsibility and was unresponsive regarding the issue. When the job was "completed", there was little to no clean up. Debris, plaster, and trash were left everywhere. We emailed Jose about this multiple times about when someone would come back to clean. The issues were again ignored and we were left to clean up after them ourselves. It looks like there are many similar reviews about this unprofessional company. Hopefully this will help save you from sharing the same regret we have of working with them. read more