Minutes off of I-81 but miles from the forgettable highway exit chain hotels, the GFMH is a…read morecharming stay in downtown Marion. Friendly staff, clean comfortable room, restaurants & bars just a short walk away. Small town vibe surrounded by beautiful Virginia mountains.

My wife and I were attending the "Song of the Mountains" Show of 03 May at the Lincoln Theater, so…read morewe stayed at the General Francis Marion Hotel, which is literally right next door. Be prepared to go back in time. This charming hotel was built in the late-1920s. Except for the updated bathroom - which was really nice in and of itself - the room is classy antique. The bed was wonderful; linens were great; and the shower was great; Staff couldn't have been nicer. There are great restaurants across the street, plus the Hotel's own "Swamp Fox" Restaurant for dinner. A wonderful experience minus one thing. The continental breakfast left much to be desired. It would be nice to have had yogurt in the 'frig; and more than one type of juice. Microwaved Jimmy Dean's Breakfast Croissant Sandwiches did not fit the ambiance of this old lovely hotel. Biscuits and gravy would be a nice touch. Otherwise, our stay was lovely.

Customer service was bottom of the barrel. Be vigilant on your account as they may charge you…read moreextra. The breakfast had bugs and the salt shakers had ants in them. I would never go back to this place.

There is a lot to like about this hotel. First, the obvious. Yes, it is in the middle of no where…read more Things in the middle of no where tend to not be as shinny and bedazzled as the same thing in more populated areas. While the outside of the building looks like a smaller and less bedazzled building, it's in good shape and well maintained. The same is true for the rooms. Everything is plenty fine, clean, orderly, and not in any kind of state of disrepair. Staff is very nice and the hallways are clean and free of smells. It's a quiet place despite being right next to the interstate. The breakfast area is small, but it does a great job with what they have. They have folded egg omelets, Jimmy Dean sausage, make-your-own waffles, cereals, juices, fruits, carbs, etc. There is a small workout room as well. Next door is a Subway and gas station with typical convenience store items, and across the street is a home cooking' restaurant that locals seem to like. Driving south 4 miles or so will take you into Marion where there are many restaurants, Walmart, and other stores common in small towns. This motel is also about 4 miles from the Mount Rogers Recreation Headquarters and access to the Appalachian Trail. Bottom line, there is a lot to like about this model and they do the most they can with it.

German roaches everywhere. Poop or blood stains on the bed. Pretty nasty place…read more If I could give 0 stars I would.

With the tropical storm Helene, I was trying to do a good deed and I purchased a room for a truck…read moredriver that was delivering supplies to Marion VA for disaster relief. He had been driving for 19 hrs due to having issues with his U-Haul truck and needed a place to sleep for a few hours. The hotel owner said $100.00 plus tax. I signed the receipt, and left. The next day I looked at my bank account and the hotel owner charged my account another $200.00 totaling $313.00!!! He said the driver smoked in the room, the driver is a NON SMOKER! I know this due to my family hosting a dinner for him. DO NOT STAY HERE!! I WAS DEFINATLY TAKEN ADVANTAGE OF...He promised a refund and never stood true to his word. ***EDIT****The owner has since refunded the amount back to me.

Our non-smoking room had recently been smoked in. We asked to be moved, but only smoking rooms were…read moreleft. Only 2 sets of towels for the three of us, so went to the desk to ask for a third set, which was never delivered. Phone not working. Poor quality, definitely not worth the price.

Sleep deprived.....beware . The pool is drained which is fine; by the looks of this place I am not…read moresure it would be clean. The room is dirty, I wiped everything down with Clorox wipes. No customer service which is fine, I just wanted a clean room and bed. The beds are comfortable but after finding a tick looking bug crawling on the bed (see picture) I am just sitting up while my family sleeps. Don't look under the mattresses....you will for sure not sleep. We are too tired from driving to leave. I wouldn't use their blankets as there is hair and cigarette burns on it. I really wanted to be positive on here but if you don't like dirty rooms or a bug in the bed will make you itch all night, keep driving. The hotel is pretty dated which is fine, it's the yellow water stains on the ceiling and gunk on walls that bothers me. The AC is working great and not as noisy as you expect in a minimalist hotel room.

I cannot recommend this motel. It advertises free pool and free continental breakfast, but when we…read morearrived, they had not held a room of the requested size for us, the pool hadn't been in use for several years, and they had no breakfast but coffee. The lady at the front desk was apologetic, but of course was unable to do anything about these problems, so we went searching for another motel. Happily they did cancel our reservation without penalty.

This room was worn slam out. This motel needs bulldozed. Non smoking room with a bedspread filled…read morewith cigarette holes, and no blanket under it. 2 of the smallest individually wrapped bars of soap I've ever seen. Oh, and when i closed the bathroom door, a lighter and crack pipe that were balance on top of the door fell at my feet (I lie not). Evidently, they don't ordinarily attract a very good crowd. Wood have stayed elsewhere, but it was NASCAR weekend in nearby Bristol and nothing else was available. Plundered us to the tune of $140 + TAX to take advantage of the NASCAR weekend. Would have been overpriced if it was free!