Pretty typical roadside inn. Just a little happy, but much better than the Hampton next door which…read moreis undergoing renovation. We originally pulled up there and I was horrified. Lobby is pleasant enough, and minimal free breakfast. We had a "suite" which is a small foyer with a loveseat and desk. Coffee and small refrig. I only saw one bug...and it was a stink bug which isn't awful. Slept good enough and in the morning we were on the road again. Glad not to stuck here the next day when they had 12 inches of snow!

Elevator was out. We are on the 3 rd floor. Yeah, they allowed us to cancel but it was 10 pm and…read morewe were tired and exhausted from a long day of driving. And, they could only give us one key. The key didn't work, had to walk down and get it rekeyed and the walk up 3 flights again. Beyond horrible to be doing this at 10 pm. We were exhausted from driving all day. Room faucet leaking. Room was spacious. The tv was tiny. Breakfast was meh. No fresh fruit and the oatmeal was sooo lumpy and the packaged lucky charms cereal was stale. Terrible experience. There is absolutely no customer service at this hotel. Stay away from this Marriott property.

This hotel looks to be newly renovated and it looks sharp. Upon walking into the hotel you are…read moregreeted by the staff, and there is a little shop area that you can buy snacks at. There are fresh cookies and coffee/water for hot chocolate or tea as you look toward the dining area as well. Everything was very clean, looked nice, and the beds were firm but comfortable. Within 10-15 minutes of checking in, the staff even reached out over text message to make sure that our room was ok and see if we needed anything. We did request an extra blanket and it was brought to our room promptly. Location wise, this hotel is close to the highway (but we didn't hear it from our room). The pool was a little chilly at first, but once you got used to the temperature it was great. The hot tub was also very welcoming though I had problems figuring out how to turn on the jets as nothing was clearly marked (there are timer buttons and not something that you have to turn to start, just look by the red button). Breakfast was your typical hotel breakfast with eggs, bacon, potatoes, oatmeal, cereal, waffles, and an assortment of both breads and drinks. Though the eggs were still a little slimy, everything still tasted good and the staff was very friendly. Overall, I highly recommend this hotel and we will definitely stay here again. Great job Hampton Inn!!!

We stayed at the Hampton Inn and had a great experience. The person at the front desk was very…read moreprofessional and accommodating. When we came to check in her, patient was tested by a man that was chattering her ear off. Something was off with him, but she was extremely patient. She displayed a level of professionalism that was very impressive. We stayed in a suite. It was very clean and the bed was comfortable. I would recommend this motel if you're passing through the area I need a place to stay for the night.

Solid rooms. TV not connected properly…read more Room door 218 could just be pushed open without a card or key.. when I alerted the manager, who barely spoke English (which is a problem when you have spent money on a room that can be broken into) - he said the locks were 2 weeks 'new'.. really? I definitely did not believe him! The door could just be pushed open with your hand without the card being swiped in the card reader! There is an outdoor deck, decent views and a vending machine. Lots of tourist flyers. Rooms are clean and they have received some rewards. No pool. No pets. No breakfast. Rebel review: 4

This hotel said last night they had breakfast. This morning…read morewe woke up they say no breakfast, just coffee The beds were uncomfortable. And when we did get coffee one of the styrofoam cups was leaking. I was very disappointed about no breakfast. When we checked in he should have said no breakfast. Because I specifically asked do they have breakfast and he said yes. Then we wake to the hotel saying sorry no Breakfast.

I guess it was OK for one night stay I was impressed in any way matter shape or form. They shut the…read morekey to our room off prior to 11 o'clock while we were still trying to get things out of the room not my idea of a good hotel. I cannot see a rating of nine for this place at all.

This hotel is VERY, VERY CLEAN!! This hotel doesn't have all the amenities like a big chain hotel…read morebut they make up for it with they're incredible friendly and accommodating service and the cleanliness. We asked for a room with a view and she was more than happy to accommodate us. We would definitely stay here again.

New management has dramatically improved this hotel. From the little breakfast restaurant to the…read moresuper clean rooms, new sheets and comforters, it is great. Coffee machines are the best. Close to great motorcycling roads in far SW VA.Highly recommend for a reasonably priced, comfortable and quiet hotel.

The best hotel experience I have had in a long time. We had a car ride that was incredibly chaotic…read moreand stressful so we arrived 6 hours later than expected and in the middle of the night. Sarah helped us get checked in quickly and efficiently. She even helped with a phone charger that I forgot to pack and signed us up for late check out so I could sleep in. The day staff was just as amazing. I wish I had gotten everyone's name. From the housekeeping staff, to the buffet staff, to the front desk staff and even maintenance (becuase I apparently do not know how a deadbolt works) everyone was kind and helpful. They made my large family feel welcome. This hotel gives us a reason to come back to the area. I would recommend for anyone wanting to enjoy mountain scenery and a great stay!

I'm going to update my review with raves and data. The WiFi was the best I have seen in a…read morecampground with the park full I still saw 20mb download. With the park emptying after Labor Day I saw 8ms ping, 107 mb download, 80 mb UPLOAD from my old iPhone SE. These numbers would impress my gamer grandson. My wife was impressed with the dog wash and laundry. If you plan to stay over a major holiday weekend make sure to get your reservation early because the campground was full.

This was a really nice area, In Tennessee. The people were really nice. We liked it here a lot…read more They're had nice showers, were really nice here, and they had a cool thing. KOA, I think it had bowling and stuff. So it looked really cool and they had a cool pool and everything. And this is the first place I saw. Fireflies. They also had a really nice place for the dogs for the dog park. We just did the night and drove to Maryland.

Small with restrooms to the left and a small building for vending machines to the right. Restrooms…read morewere very clean. Restrooms were heated but water runs cold. There's a good size walking area to the left for your pups with picnic tables. Still ice in parking lot, should consider more salt during the winter months.

Easy to access off Rt 81 and very clean women's bathrooms…read more Vending machines were full and had great options to pick from

I'm surprised by the negative review. Something tells me there was very poor communication leading…read moreto an "expectation gap". We had a WONDERFUL weekend at Ward Manor. We rented the garden shed for a family rendevous and couldn't have asked for more. I've heard they use the main house as a bed & breakfast when it's not being renovated and I hope that's true. I'd love to come back with the whole family one day. (The shed sleeps 6) Ward Manor has everything. Land, water, incredible views, cats, dog, donkey, and cattle. On the weekend we were there, there was even a bonfire. My SIL and grandson went fishing. We all took lots of hikes. We might have given the donkey too many carrots, but he swears it was ok!! My favorite thing to do was drink my coffee each morning by the pond and watch the fog lift from the surrounding mountains. Absolute heaven. It was everything we wanted it to be. Michael and Matthew were very gracious and very accommodating.

Very Unprofessional…read more The night before my cousin's wedding, nothing was done according to the contract and she was told she had to rent a porta-potty at the last minute. On top of that, they were very aggressive and mean to her when she asked about the things in the contract that were to supposed to have been completed. Avoid at ALL costs.