Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Don't be fooled by the slick corporate image. This is a pretty large and abusive…read morepassive/aggressive pest control company that doesn't get the job done. The name "HomeShield" is ridiculous. They're not EVEN shielding me from spiders in the bedrooms. I really don't remember what they cost, but it really doesn't matter because - SPIDERS!! LITTLE SPIDERS CROUCHING IN CORNERS, BIG BLACK ONES ON THE CEILING, UNSEEN SPIDERS SPINNING WEBS IN CHANDELIERS!! When I complained about this, they offered oh so politely to come inside the house to spray. They seem to have no conception that you spray outside so that you don't have to spray inside. WHEN YOU CONSIDER THIS COMPANY, THINK OF KILLING SPIDERS BY YOURSELF OR HAVING A HOUSE FULL OF TOXIC SPRAY. In 40 years of hiring pest control companies at various properties in and around LA, I have never seen one so incompetent. Spiders are only my major complaint. BACK TO WESTERN EXTERMINATORS.

Gladiator has been my Pest Control company for years and I have nothing but good things to say…read moreabout them!! Very communicative, responsive, and always gets the job done!

George came to do a free inspection of the sub area because we found rat droppings. He said they…read morewere old and that he doubted there was a rat problem. So just in case, he gave me a baited trap and set it, and even offered to come back and collect any rat it caught. Other companies were quoting me over $1000, before they even saw any rat droppings! I didn't need their services this time, but I will definitely call them when I do.

Joe was great to work with, finished the job in 1 day with his crew (2 others). They sealed…read moreentryways on the roof, sides of the roof, crawlspace, etc...anywhere where a rat could get in. Some spots were surprising to find since I never thought rodents could enter through such small sleek openings, so I was glad they found these areas and sealed them off too. Any time I had a question I would text Joe or call him, and he was always accessible for communication. After the job was done, he came back a couple weeks later to check on things and made the assessment that everything looked good. Since that checkup the house has been quiet and there have been no signs of rats/rodents, thank God. *One minor issue I did have; they left their trimmings of wire mesh, some wood, and drops of cement within the areas they worked on...something I cleaned up afterward. Wire mesh can prick you so I was a little annoyed about that. Overall though he was professional, timely, and answered all my questions. And I do have peace of mind knowing I can call them anytime if any issues come up, as their work is covered for up to a year.

Although I had excellent service from Nate and his crew, I feel compelled to warn others about my…read moreexperience with the company's billing practices. In January, I wrote a check for several thousand dollars for services rendered, and the check cleared at that time. Four months later, I discovered that the same check had apparently been processed a second time, resulting in another withdrawal of thousands of dollars from my account. When I contacted the company, I spoke with Joseph, the manager, who I found to be defensive and dismissive. I was disappointed that there was no clear acknowledgment of the seriousness of the situation or meaningful apology at the time of the call. I later received a text message stating that Chase Bank was responsible for a duplicate processing error. While the issue was reportedly corrected, I find it difficult to believe that a major bank would make this type of mistake without some triggering action or error elsewhere in the process. Regardless of the cause, the overall handling of the situation left me very uncomfortable and caused significant stress and concern regarding my finances. Based on this experience, I cannot recommend the company.

SO pleased and impressed with this company! Juan really is the best. We heard a rat moving around…read moreand chewing in our attic. A couple other companies came and used major scare tactics and fully overpriced their services. One of them didn't even do a perimeter check. The other was a smooth talker and made everything sound completely overblown. When Juan called and heard how much these other guys were charging, he told me to be careful. He and his crew came, did a thorough inspection around the house and in the attic, and explained the mild rat problem very calmly and reasonably. No scare tactics, way more reasonable / appropriate pricing, honest and clear with explanations and photos. They sealed all the entrances and set out traps. Within less than a week, I could smell that something had died, and even though we weren't at the pre-scheduled one-week mark to have the traps assessed, Juan went out of his way to come check the traps and found TWO rats that he had caught! The crawlspace was clear and we can finally be at ease that 1) the house is secured; and 2) we are rat-free without some rotting vermin attracting flies. Truly can not recommend this company enough. SO professional, respectful and trustworthy. The best!!

Juan from Pro Excel Pest had recently controlled a rat situation in my attic, and I'm so grateful…read morefor how calm and professional he was during the entire process. When I was trying to get quotes for service and was dealing with poor and long drawn-out communication with other pest control companies, he stood out in the best possible way, promptly returning my call to schedule an inspection and consultation. Juan was also the least alarmist in his assessment of my problem. After the inspection he told me where he thought the rodents were coming in from and then offered a conservative plan of treatment: installing wire screens over those entry points, placing traps in the attic and crawl space, and monitoring the areas for a month to see if the rats returned. Compare this to a consultation and quote from another company, where they seemed to describe my attic as one big hazmat situation filled with rat droppings. On top of the exclusion service, they were pressuring me to do a costly deep cleaning of the attic with an install of new insulation, saying that they were available the next day to do all the work and that the rats would multiply exponentially if I didn't act soon. I didn't feel comfortable with being scared into the hard sell, so I didn't go with that company. (Later on I asked Juan if I needed my attic cleaned, and he said that the number of droppings was pretty minimal, so no.) It's been a month since the barrier screens were installed, which seemed to have solved the problem right away -- during each weekly follow-up visit from Pro Excel Pest to check the traps, they came up empty. And thankfully I'm not hearing any more squeaking or chewing noises in any part of my house. Am so happy with the result, and was happy to work with someone as pleasant, professional and efficient as Juan.

Howard was very prompt to answer and very knowledgeable. He can identify most pests simply by…read morelooking at pictures. Really saved me from worrying unnecessarily over the holiday!

I called Five Star Pest Control for help with a rodent infestation and Howard came to the house the…read morefollowing day. I was impressed by his knowledge and professionalism, so definitely give him a call if you need an exterminator. I am confident he will take care of your problem.

I sincerely value my Burbank Mills Pest, family owned, husband and wife and the service cannot be…read morebeat. An example of this was in a recent service their tech alerted me that one of the crawl space doors was ajar under my home. Today one of the two owners came by to look at the door and offered to repair it (as I am disabled and some such repairs beyond me). I was so heartened by his visit and offer of help. This is the kind of service few others offer in this age of hurry up and don't ask questions. I cannot recommend Burbank Mills Pest enough.

Great experience with Mills. I contacted a number of pest control services for general bug…read moretreatment for our apartment. Their pricing is very competitive and the communication was seamless. They made the whole process easy and effective.

Ryan at La Canada Pest Control was fantastic. We had an urgent pest problem after moving into our…read morehome and he came out same day. He was professional, knowledgeable, and took the time to thoroughly explain what was going on. He didn't rush the process and spent time answering my questions. On top of that, he was friendly and respectful of our home. If you're looking for honest, reliable, and effective pest control, I highly recommend Ryan and La Canada Pest Control. Exceptional service all around!

LCPC was extremely prompt in responding to our request for an inspection and estimate, and they…read morewere one of the only companies willing to address our gopher problem. Chris and Ryan were both super friendly and informative in assessing our needs and coming up with a treatment plan going forward. We would 100% use LCPC again and recommend them to anyone in need of pest removal/control.

Luis did a great job -- was creative to help me avoid holes in the walls where I didn't want them…read more Good problem solver

I called Ronin Pest Control because I was dealing with what felt like biting pests and couldn't…read morefigure out the source. Raul Perez came out and from the start was professional, thorough, and easy to talk to. He took his time inspecting everything inside and around the home, making sure nothing was overlooked. After a detailed inspection, Raul was able to pinpoint the issue as fleas. He clearly explained where they were coming from, how they spread, and what needed to be done to get it under control. He gave me a few treatment options and walked me through each one without any pressure--just honest, knowledgeable advice. What really stood out was how personable he was. Raul answered all my questions with patience and confidence, and by the end of the visit, it felt more like I was talking to someone I'd known for years rather than just a technician. If you're dealing with any kind of pest issue, especially something frustrating like fleas, I highly recommend Ronin Pest Control and Raul Perez.

Responsive and timely, we were looking for ASAP spider treatment given all the black/brown widows…read morein the area. Sam consistently communicated over txt and made the process easy. I always have a preference for locally owned small businesses so highly recommend Pasadena Pest Control!

Quick response to a Yelp inquiry for service, and lots of info provided even prior to the scheduled…read moreappointment. Sam and Isaac came out as scheduled and made quick work of a couple nests and a wasp that has been gatekeeping our front door. They were friendly and efficient. Well worth it for the pros to make an inspection, identify active problems, and also some potential pest issues. Definitely would call Pasadena Pest Control again.

My family and I moved into an older home which had an issue with termites, black widows, and water…read morebugs under the house especially under the kitchen area due to a busted water pipe. Feeling desperate, I researched and requested quotes from numerous companies here on Yelp. After receiving several quotes, I decided on this one company because they offered the best customer service, made it clear that all my pest issues would be handled, and had unbelievably affordable pricing. A time was agreed upon for a technician to come by our home within twenty-four hours to begin spraying a pesticide mix and to set off a bug bomb fogger. The technician arrived 30 minutes before our scheduled appointment, walked the entire property, and immediately got to work. The tech was on my property for less than 2 hours and crawled under the house to spray every single inch. He also sprayed our two yards, porch, patio, driveway, and around the garage. The technician also repaired all basement screens and other areas where bugs can return. While the tech was making these repairs, spiders, termites, and water bugs were seen crawling out from under the house onto my driveway and simply dying on the spot. This went on for the next hour. Needless to say, I was extremely happy and satisfied with the service I received from this company's employee (sorry, I do not recall his name). He was UNBELIEVABLE, friendly, hard-working, and highly committed to resolving this very stressful issue for my family and me. I am glad to report that since I had this treatment performed at our home, I have yet to see a single insect or any other critters anywhere near it.

Great service! We woke up on Christmas Day to find hundreds of termites in our home, hovering…read morearound one of our window sills. Just what I asked Santa for... We first had another company come out to inspect our home and give us a quote. The other company barely looked inside the crawl space and told us it's subterranean termites and that we also have the other type of termites that need fumigation, but we can just do subterranean for now. When they sent us a quote, I think they just offered a 1-year guarantee. Josh from AABC came out a couple days later and was extremely thorough with his inspection. He walked through the entire house and even went into our attic. He educated us along the way about everything from termites, homes, etc. and answered all of our many questions. He told us that we do have both types of termites, but it's more pressing that we take care of the subterranean ones. Since we plan on remodeling parts of our house, he said we should hold off on tenting it until afterwards, in case any new wood has termites. It was comforting to know that despite our house being over 40 years old and having never been tented, there was minimal damage to our wood. Josh encouraged us to get at least a 3rd quote, but we didn't want to. Josh's quote was roughly similar to the other one (maybe slightly cheaper, but he offered a 10-year guarantee! Moreover, we liked Josh and believe in relationships. We felt Josh invested the time to earn our business. His crew came out and treated the perimeter and crawl space. They were quick, efficient, and easygoing. We appreciate dealing with honest businesses like AABC!