1. Pro Excel Pest Solutions

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    Pro Excel Pest Solutions

    5.0 (406 reviews)
    Closed • 7:00 am - 5:00 pm

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    Response time

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    Response rate

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    Services - Pro Excel Pest Solutions

    Pest preventative services

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    3 months ago

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    23 days ago

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    1 month ago

    Juan knows his stuff! Great customer service, owner is personally involved. Would highly recommend.

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    2 months ago

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    2 months ago

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    6 months ago

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    1 month ago

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    10 months ago

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    Juan M.

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    4 months ago

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    Juan M.

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    1 year ago

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    Juan M.

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    10 months ago

    Juan is responsive and communicative and has helped me with multiple pest problems in my new home

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    Juan M.

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    11 months ago

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    11 months ago

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    Juan M.

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    10 months ago

    Wow! Again, Juan and team were timely for the second follow up visit, and even better- they caught the rat! Thanks team!

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    11 months ago

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    8 months ago

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    1 year ago

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    5 months ago

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    8 months ago

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    10 months ago

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    8 months ago

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    1 year ago

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    8 months ago

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    4 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    10 months ago

    5 stars all around. Juan was professional, punctual, detailed and very knowledgeable. Communication was above and beyond.

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    2 years ago

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    11 months ago

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    Page 1 of 11

    Ask the Community - Pro Excel Pest Solutions

    Review Highlights - Pro Excel Pest Solutions

    “Highly recommend for rodent issues.”

    Mentioned in 30 reviews

    Read more highlights

    Fenn Termite & Pest Control

    Fenn Termite & Pest Control

    (150 reviews)

    Palms

    I had hired Fenn for an inspection and rodent removal service last year. Their rates were…read morecompetative and reasonable. Their guy found where the mouse was entering the house and he set traps and ultimately the tenants found it dead under the oven. It was mostly a good experience except for the melted rat glue I had to spend hours clenaing up. So, when my mom discovered termites flying iaround the livingroom, I called around for quotes. No oine would give me one over the phone. They all had to come out and do an inspections first. A few wanted to charge for just the inspection alone. So I called and hired Fenn's Termite department to send out inspectors. Juan showed up on time with his partner and they inspected the holes in the livingroom, exterior of the house and underneath in the crawl space. His guy suited up with a mask and did a long inspection and took photos to show me. The termites were building towers up to the wood floors and eating the wood. Juan suggested they do a subterranean treatment by spraying into the soil and the wood to get rid of all termites and ants and anything elses. He also suggested we tent the whole house but due to my parent's health issues, that wasn't going to be possible. We went with the spraying onlly. About a week and a half later, Fidel and Elijah showed uip in their truck on time. They even called ahead. They drilled a few holes in the livignroom floor, sprayed and sealed it. Then they got to work suiting uip and getting into the crawl space to spray. They spend a coutple of hours and assured me that all the termites and ants wouildn't be a problem anymore. There was a 1 year warranty and Fidel told me if for any reason we did see insects within the 1 year period, I could call them and they'd come out and take care of it. Fidel and Elijah were professional and polite. I would hire them again and recommend them to anyhone in need of termite service. Thank you Fenn.

    If I could give them 0 star I would! They charged you monthly just on time how ever the technician…read morenever on time! Not even showing up with 4 hour window! Didn't bother to call! I called talked to the office manager Michelle she said oh not sure what happened! Let me schedule you for the next week! Worst experience ever!

    Pacific Termite

    Pacific Termite

    (446 reviews)

    Westlake

    Nothing but wonderful things to say about Scott and his team. They are honest and fair. We probably…read morehad about 8 different companies come out to assess and give us quotes, but Pacific Termite was the most thorough and reasonable. We just had our home and detached garage tented and fumigated on September 22nd-24th. They were very thorough and organized leading up to and during the actual fumigation. Too often do companies have great customer service up to the actual job and then "disappear" afterwards. This was not the case with Pacific Termite. There were a couple of not too big issues (not with Pacific Termite, but with the fumigators who did the job) and Scott immediately reached out to look into it and rectify it. We noticed our thermostat wasn't working immediately after the fumigation and Scott mentioned it likely had nothing to do with the tenting, etc. but still offered to take care of it if we found out that it was somehow related when the HVAC technician came out. I would give Scott and his team more than 5 stars if possible. The response, integrity and follow-through by Pacific Termite is unmatched. It is rare to find people that take true pride in and stand behind their work. Thank you! Robert and Sharon

    Initially, Scott came to the house to do the inspection. He was great. He was extremely…read moreknowledgeable, friendly, polite, and highly professional throughout his visit. He diagnosed that we had a problem (termites) and gave us two options. His honesty and sincerity really shined-through... The phone-schedulers and emailers (Joy, Kai and Jennifer) were terrific. They were very easy to talk to, and were very good in their correspondence. I definitely recommend this company for, at least, an honest, in-depth quotation. Thanks you, again.

    Rodent Masters

    Rodent Masters

    (169 reviews)

    Van Nuys

    I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

    ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

    Pro Excel Pest Solutions - pest_control - Updated October 2026

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