Quick, polite and professional and more affordable than the competitors. I meant to do this sooner and now I've forgotten the gentlemen's names - so sorry. But there was one that did the inspection and two the day of service and all were so sweet and accommodating. read more

I had hired Fenn for an inspection and rodent removal service last year. Their rates were competative and reasonable. Their guy found where the mouse was entering the house and he set traps and ultimately the tenants found it dead under the oven. It was mostly a good experience except for the melted rat glue I had to spend hours clenaing up. So, when my mom discovered termites flying iaround the livingroom, I called around for quotes. No oine would give me one over the phone. They all had to come out and do an inspections first. A few wanted to charge for just the inspection alone. So I called and hired Fenn's Termite department to send out inspectors. Juan showed up on time with his partner and they inspected the holes in the livingroom, exterior of the house and underneath in the crawl space. His guy suited up with a mask and did a long inspection and took photos to show me. The termites were building towers up to the wood floors and eating the wood. Juan suggested they do a subterranean treatment by spraying into the soil and the wood to get rid of all termites and ants and anything elses. He also suggested we tent the whole house but due to my parent's health issues, that wasn't going to be possible. We went with the spraying onlly. About a week and a half later, Fidel and Elijah showed uip in their truck on time. They even called ahead. They drilled a few holes in the livignroom floor, sprayed and sealed it. Then they got to work suiting uip and getting into the crawl space to spray. They spend a coutple of hours and assured me that all the termites and ants wouildn't be a problem anymore. There was a 1 year warranty and Fidel told me if for any reason we did see insects within the 1 year period, I could call them and they'd come out and take care of it. Fidel and Elijah were professional and polite. I would hire them again and recommend them to anyhone in need of termite service. Thank you Fenn. read more

Second year I've hired them to spray my home for bugs. Same technician arrived, remembered our house and knew the problem areas and bugs. Did a great and fast job treating the int/ext. Would love if they had two monthly subscription options though. Would strongly consider $35/mo for bi-annual treatments. read more

Amazing customer service and very reasonable prices. They helped get rid of my flea problem in 2 weeks!

Excellent service! Both times the technicians arrived right at the start of the estimated window, and they were both very communicative and kind. Javier and Antonio were both highly professional and did a great job spraying my place for fleas. They gave specific instructions and now the problem has been solved! read more

I tried to avoid having to write this but now I hope that others can learn from my experience as I myself found Fenn based on its positive Yelp reviews. I fostered a dog in November 2024, and when she was adopted, I stored her leftover kibble bags in my garage thinking they would be fine as they were still factory sealed. Then just before xmas 2024, I saw that mice had gotten into them. Fenn sent a tech named Antonio. I really appreciated his courtesy and thorough explanations. I was told that after the initial trap setting and follow up at $225, I would be charged $75 for subsequent service calls I requested. Fair enough. On 12/23/24, I thought I heard trapped mice, so I told Fenn and Antonio came out that day to check. As my own office had already closed for xmas, I felt I had made a big ask, and was so appreciative that I tipped Antonio $50. I disclose this tip only as context, so that you can see that, for me, at least, this is about principle more than the money; no one should be forced into paying $75 for a service they never asked for even if they can afford a $50 tip for the same kind of call made on xmas eve eve. Also for context, I would reach out to Fenn by Yelp message, and if I ever called them, it was due to being asked to; I prefer DMs over calls. On 1/5/25, I messaged Fenn about trapped mice and was told it would cost $75 for someone to come out to deal with them, which I was fine with bc I asked for the follow up. Antonio came out on 1/6/25 and I had to take off from work to be home to let him in. And this is where it started to go off the rails. He had already been to so many houses - I think he said I was his 6th or 7th that day - that he had run out of traps and couldn't set any more. So in that sense this was a wasted trip. Antonio returned on 1/8/25. I had to take off from work again to be home to let him in. New traps were set and remained empty. Then my infestation was gone and I never reached out to Fenn to come back. Instead, FENN CALLED ME to schedule a visit to check the traps. No fee was mentioned. And though I did not understand the need for this, I went along with Fenn's request bc Fenn is the expert, right? I even postponed at one point as I was going to have to stay home from work yet again to accommodate this visit and the time Fenn had proposed was not good for me; obviously, based on my entire course of dealing with this company, if this were a visit I myself had asked for, I would have tried to move it up and not back bc it would have meant there were dying mice in my garage, but I felt no such urgency as there were no mice and I did not initiate this visit. Antonio ultimately came on 1/20/25 and picked up all the traps, which were empty and which I would happily have left in place; I had already paid for them, they were not bothering anyone here as they were all set up in out of the way spots (e.g., under the utility sink), it's not like Fenn could reuse glue boards, and I could just as easily have picked up some glue covered cards and disposed of them if I had wanted to do so -- I needed help with handling rodents, not cardboard. Weeks later, I got a message saying I was past due on my bills. Which was alarming bc I paid every invoice I had received. It was also baffling bc I had only asked for one visit in 2025, but suddenly there were 2 overdue bills for $75? At first, I thought Fenn had inadvertently billed me for the 1/8/25 visit that had only been necessitated by the fact that it had sent Antonio out with insufficient supplies. But then I was told for the very first time that I was being billed for the random last visit that I never asked for or wanted. That is wrong to me. I frankly would have been fine if the glue boards were still in place in my garage today. I have explained this to various different people at the Fenn office but nevertheless got another call last week about my alleged "past due bill" for what, I don't even know. I explained it again, and then today, 4/29/25 I got a call telling me that there was a screenshot of a Yelp thread where I was clearly being told that there would be a $75 fee for this random and pointless 1/20/25 visit. Knowing no such thing existed, I waited to see this "evidence"... and I was sent the attached screenshot, reflecting only that I was told that a $75 fee would be charged for the 1/6/25 visit that I initiated on 1/5/25 by reporting that there were mice in the traps. You can see that there was no such report by me for the 1/20/25 visit, only me asking to postpone a visit that was not necessary much less urgent, and obviously not caring if it slipped even to the following week. And you can see there was nothing from Fenn to the effect that it would try to charge me another $75. In sum, Antonio is a good and honest tech. But, unfortunately, the same does not hold true for Fenn as a business and I feel strongly that other consumers be warned about its billing practices. read more

Fenn Termite & Pest Control - Pest Control Near Me - Los Angeles, California

They were cheap, prompt, and responded promptly. Overall recommend. Had a great experience

This company was very flexible with my schedule and was able to come out to my house very quickly, whereas other companies needed a week notice. It was great working with Alejandro, thank you so much for your attention to detail hitting all and holes, corners, and weak spots in my unit. The pricing was also extremely competitive and the follow up appointment was only $45. Overall a great deal and experience combo. read more

They are professional and flexible. Their pricing was more affordable compared to other companies. I am glad we choose Fenn termite read more

Oh man great service and price! Called the big companies first and they came in at like $8000 for tenting my house for termites, thank god I found these guys cuz they came in at $2500! And they do the exact same thing the big guys do, they just don't mark it up as much, pretty ridiculous change of price in quotes for normal one story house, but I'm glad I found them! read more

Was expecting to have my apt sprayed Friday per the manager I removed everything from cabinets and moved furniture to prepare. 10 am. No fenn 11 -12 no fenn. I ask my manager for an eta. They tell him between 1-3. I'm thinking who gets sprayed in the afternoons we'll have to be out of the house for 4 hours how inconsiderate but ok fine. 3 o'clock no show. I rescheduled. Only for them to show up at 3:30. Dewey's would never. This company is inconsiderate of the customers & tenants. And they need to know that nobody wants to be out of the house for hours starting in the after noon after waiting for them all day. read more

I'm a big fan of Fenn! These guys are the real deal when it comes to termites. Not only did they save my sanity, but they also saved me a boatload of money compared to the other guys like Orkin who wanted to fumigate my whole house. No thanks, Orkin, I'll stick with Fenn! Right from the get-go, Fenn showed me they mean business. Their team was on the ball, responding to my call and able to come out in one day. When the technician showed up, they were all smiles and ready to kick those termites to the curb. They knew their stuff, trust me. These people are termite experts, and they made me feel like I was in good hands. So, here's the deal. Orkin wanted to fumigate my entire house, and I was like, "Hold on a minute, how much is that gonna cost me?" Apparently Orkin doesn't do spot treatments, and tried a scare tactic and high pressure sales to try to get me to buy a $16K fumigation. That's when Fenn swooped in with their spot treatment magic. They said they could target the problem areas on our 3 balconies directly, saving me the hassle of packing up and moving out for days on end. And the best part? It was way cheaper than the fumigation nightmare Orkin was trying to sell me. Fenn zeroed in on the spots with termites, drilling to make sure they caught all of the spaces, injecting the liquid into the wood. They showed me what was going on and explained everything that they were doing, and told me what to look for to prevent future issues. Most importantly, Fenn really knows how to treat their customers right. They were open and honest, answering all my questions and giving me solid advice on how to prevent future termite headaches. And the best part? They did it all with a smile and a friendly attitude. These folks are the kind of people you want to have in your corner. So, my final verdict? I highly recommend Fenn. They saved me from a costly fumigation disaster, delivered outstanding results with their spot treatment, and treated me like family along the way. If you're dealing with those nasty termites, don't waste your time with anyone else! read more

Juan Salas inspected my house and he was very professional and insightful throughout the process. I look forward to working with agent and Juan again in the future. read more

Needed an urgent pest control solution and Fenn had a last minute cancellation same-day. They came within a couple hours and the technician was so quick, professional, and friendly. The cost was reasonable and work was done well. I would definitely recommend Fenn! read more

I had a great experience with Fenn! When Juan Salas came to inspect the space, he was on time, courteous and professional. I really appreciated his super thorough inspection and explanation of his findings at the end. He was very knowledgeable and answered all of my questions. Jessy and Arthur came on a later date to give me a local treatment. They were also on time and professional. Jessy explained how the treatment process is going to be before they started and answered all of my questions at the end. Their treatment was also very thorough. Their rate is reasonable. Communication with the office is always nice. Fenn will be my choice from now on. read more

Want to commend their field representative Juan Salas. He presented a comprehensive review of what I needed to know prior to house tenting for termite fumigation. He patiently answered all my questions & was professional when meeting with my neighbors who will be affected by the process. read more

The office staff were friendly, informative and responsive. I called manager Fidel, and he answered my questions. Tony came this morning. He was polite, professional, and helpful. He communicated with me, so I knew exactly when to return. Tony documented his findings and recommendations. The price was so reasonable, I thought it was a mistake! It was not, which made me happy. I recommend this company, as they did a great job. read more

Outstanding customer service, will definitely hire them easy to communicate and affordable.

We had a great experience with Kevin from Fenn! We had some fleas that kept appearing on our dogs despite treatment so he came and sprayed down the house twice for a flat fee of $250. It takes a few hours before you can enter the house again so keep that in mind but it worked! We have not seen a flea since and Kevin was very responsive and followed exactly what I asked for in the house. Definitely recommend! read more

I reached out through yelp and they responded very quickly and were about to come same day! Rudy was great and extremely helpful! I'd highly recommend them! read more

I have been using Fenn for quarterly pest control for over a year now. Originally, we had ants one evening, and Fenn was able to not only treat them indoors but also outdoors. We no longer see them in the grass outside and haven't seen any inside either. Occasionally we get spiders, and Fenn will come out to treat inside the house upon request. Spiders are tricky to get rid of, but we do notice a reduced amount after they spray. I don't recall the names of all the technicians, but we've had 3 or 4 and they have all been nice, courteous, and professional. Recently, we found out that our house has termites (classic home ownership). One of the technicians, Tobias, was incredibly helpful in not only discussing the current situation but also what to do going forward. After he left, I followed up with a couple of random calls and Tobias was so knowledgeable and friendly to talk to. read more

Had our house inspected for termite damage, we knew we had some, they were prompt and friendly and provided a report quickly. We agreed with their assessment and to the cost of repair so they could have a crew here within two days to start repairs. The work went as forecast, the crew was friendly and easy to work with when they needed permission to trim trees etc. They were respectful of our property and did a good job within time and budget. read more

We were given a four hour window (8am-12pm). The employee (sorry...I didn't catch his name; my husband was the one that handled it) called to let us know he would be arriving in 20 minutes and within 30 minutes of arriving, he removed 7 wasp nest pods. Though we wanted him to arrive closer to the beginning of the service window, we figured our home was just added to his schedule. We reached out to businesses Sunday evening and Fenn Termite & Pest Control was one of the first businesses to respond. A day and a half after reaching out, our problem is solved. I'd recommend Fenn Termite & Pest Control for their excellent response time, reasonable pricing, and efficient service! I hope to never need them again, but, if I do, I'm definitely reaching out again. read more

We haven't seen a flea since we've used Fenn Termite & Pest Control services!! Thank you!!

The worst service provider I've worked with in LA. They have canceled so many times. They don't answer their phones. They say they've come when they haven't. Avoid, avoid, avoid read more

Had Fenn termite do a full termite inspection on my home in May 2023 when I purchased the home. They noted a flawless inspection. No evidence of any present termite infestation. No subterranean termites either. Their report was flawless and clean. 11 months later I had another company do a termite inspection and the home now allegedly has reports of dry rot/fungus, recommended tenting for active termite infestation and also allegedly now there are also subterranean termites. Second company is recommending tenting the home at a significant cost. I think Fenn blew it on last year's inspection and they're not willing to do anything to address the problem. I would suggest hiring a better termite inspection company who stands by their work. read more

Fenn is fantastic! When I first met their representative, Michael, I found him to be incredibly knowledgeable on how best to eliminate the pests in homes. When I first met with him, he had a wealth of knowledge and diagnosed treatment very quickly. Upon receiving the full treatments that Michael prescribed, the pests in my unit were magically eliminated and gone. It is such a relief to live in a home that is pest free. I highly recommend Fenn for all your Pest Control needs. And beyond Michael, the Fenn office staff are highly capable, courteous and kind, especially Fabiola who I spoke with several times during treatment. She is wonderful! read more

Tenant had drywood termites and it took just one call to setup an inspection. Great experience from start to finish -- Ryan is the termite terminatin' rockstar/inspector who immediately saw the trouble spots and explained in detail on what can be done. Highly experienced and highly professional -- wore shoe covers, respectful of property, and very thorough with the job. Got to say the stellar reviews are spot on, appreciate the reasonable pricing and excellent service. Will be calling Fenn for all of our termite and pest control needs. Thank you. read more

Jesus from Fenn was extremely helpful when we discovered a mouse living in our yard had made it into our garage. We probably overreacted, but instead of getting traps called Fenn. Jesus was the first to respond and get out to us the following day. He took one look at our situation and told us that if it's one mouse we'll probably catch it with the traps we already put out. He walked us through the characteristics of rodents and how to keep them away. We were so impressed with his knowledge and honesty. We will definitely call again if we ever encounter pests again! P.S. We never caught the mouse but are pretty sure he was dinner for a local stray cat. read more

Brian from Fenn was awesome! Showed up on time. Super friendly and knowledgeable. Got the job done efficiently and made me feel so much better about our termite situation. Thanks for the great service Brian! read more

While I did not hire Fenn for Termite Control, they did an excellent job treating my property for Mosquitos using a natural / green product that uses rosemary oil. I appreciate Ryan's work in thoroughly spraying my hedges. He also sprayed for other pests too. He called me 30 minutes before arriving to confirm his arrival; he was punctual and prepared. I appreciate that very much! read more

One of our tenants saw rodent activity in her apartment and we took action and called Fenn. They immediately pick up and take details in order to set up your appointment. Very professional service. A day later technician Jose comes out and accesses the apartment. Equally professional and gives you details of what was going on and what was found. The tenant also asked to be present during the visit so she can be clued in as well. Long story short Jose found the concern and took care of it. Their pricing is MORE than fair for the great quality of work they do. Highly recommend! read more

Fidel is the nicest technician ask for him he will do the job on his best side without any issues

I reached out through Yelp and Drew was able to respond so fast! I needed someone to come out today, and he was able to quote and squeeze us in. There is GREAT customer service. Great pricing for what's offered. Can't ask for more, and will definitely be using this company again! read more

Brian the sale rep is very helpful and nice. He is very thorough. Excellent service from Brian.

Juan did Great job! Last week I found termites in my apartment. I called Fenn Termite to come and take care of it on the 5th. Juan came on time and completed the job very professionally. read more

It was easy to schedule an appointment; Renesa helped me set up the appointment (took about a week for them to get me in) and spent some time explaining what treatments they typically use for termites (termidor and boracare) and price ranges. Not sure why the Yelp page says they work 24 hours, Renesa told me their hours are 8 AM- 5 PM Monday - Saturday. Fidel came today for an inspection and treated a drywood termite area by my window where termite frass was showing. He was very kind, respectful, and patient as he listened to my questions and provided recommendations. He even helped me caulk the crack around my window. Thanks for helping me out! read more

I was very pleased with my service from Brian T. at Fenn. I had 5 different termite companies come out to assess my termite issues. Brian stood out because he looked beyond the specific areas I pointed to to make sure we were addressing the complete problem. He is excellent at finding termite activity and showing you the evidence. He is also highly knowledgable about termites and how to treat them. He advised me on the best way to handle termite problems in my furniture and patiently answered all my other questions. Lastly, I appreciate that he never tried to sell me services that I did not need. I also thought the office staff was helpful. I made a special request when I booked my appointment and Sarah quickly followed through and called me back within the hour to let me know that my request could be met. How often does that happen nowadays? All in all, I highly recommend Fenn and Brian T. for dealing with termite issues. read more

Juan Salas was great. He was quick, explained in detail the treatment process and easy to work with. Thanks for killing those termites! read more

Fenn Termite & Pest Control - Juan Salas - Pest Control Near Me - Los Angeles, California

I needed someone today and Fenn was the first to respond through Yelp with the best quote. Great customer service. Sara was very helpful. Miguel arrived and was knowledgeable , professional and thorough in removing a beehive from my chimney. Will be calling Fenn for future pest control needs. read more