Luis did a great job -- was creative to help me avoid holes in the walls where I didn't want them Good problem solver read more

I called Ronin Pest Control because I was dealing with what felt like biting pests and couldn't figure out the source. Raul Perez came out and from the start was professional, thorough, and easy to talk to. He took his time inspecting everything inside and around the home, making sure nothing was overlooked. After a detailed inspection, Raul was able to pinpoint the issue as fleas. He clearly explained where they were coming from, how they spread, and what needed to be done to get it under control. He gave me a few treatment options and walked me through each one without any pressure--just honest, knowledgeable advice. What really stood out was how personable he was. Raul answered all my questions with patience and confidence, and by the end of the visit, it felt more like I was talking to someone I'd known for years rather than just a technician. If you're dealing with any kind of pest issue, especially something frustrating like fleas, I highly recommend Ronin Pest Control and Raul Perez. read more

I used to really appreciate the service of Ronin. I kept using them in spite of their pricing almost doubling since I started using them. Today when I called for a return visit for rodent removal, they said they would be out in 3 days. When I emphatically explained there was a dead rodent in my home, they put me on hold a second time and said the next day. Only after asking a third time if I could get an apppoint today, they finally said they could do that. I then was told their policy was to bill an additional $350 pest removal fee. Since this was the last of my previous paid, three visits, I found this to be just outrageous. Futhermore, when I asked to speak to a manager, they never bothered to return my call. They had another clerk repeat what the first said, and generally talking down to me. "Didn't you hear what the last employee told you?" A good lesson to me and other would be customer to shop elsewhere where customers are appreciated versus alienating and mistreated! read more

Jonathan showed on time and did a very thorough inspection! He even climbed up the roof where other inspectors won't go up. Impressive!

Jonathan thoroughly inspected the property and set both interior and exterior traps. He also gave helpful advice on how to fix the exterior vent seal and crawlspace door to help prevent rodents from getting into the house. He was friendly, professional, and called about 10 minutes in advance before arriving. The only thing worth mentioning is that both times he visited, he called ahead to ask if he could arrive later than the original appointment window. It wasn't an issue for me since my schedule was flexible, so I didn't lower my rating because of it. read more

Jonathan Oseguera was my field rep & was very kind & efficient. He was thoughtful with covering his shoes with blue disposable booties. He found the route the mice got into my house. Very kind & professional read more

They did an amazing job. Fast, and thorough with a great attitude! Will use again. Big thanks to Osvany, Alejandra, and Jonathan for handling my pest issue! read more

They were so fast and courteous and so very thorough Special appreciation to Adrian Cardenas read more

Ronin was reccomended to me by a neighbor for "alternative" termite treatment because traditional tenting was not an option for my townhouse in our condo complex. I was skeptical at first but Derek from Ronin was such an informative pro. He injected, sprayed, and foamed the sh#t out of every wall on all three levels, and way down to the subterranean foundation of my home. Hopefully, we won't be seeing anymore tiny Tinkerbell wings and coffee grounds pellets around here. Fingers crossed. For me, Ronin was very responsive and thorough, from the inspection to the treatment. They are totally legit. read more

Judith was quick and informative on the phone in the booking process and Jonathan was thorough while on site! Job was complete the day after I inquired. I would certainly recommend! read more

The technician Raul came and performed services at my home anout 1-1/2 weeks ago. Raul did a wonderful and thorough job plus he was thoughtful and friendly. Gotta give credit where credit is due - Raul did a great job! I also want to commend the technician named Cody who did an Outstanding job when he came to service my house. Cody is professional, thorough, conscientious and just a caring, thoughtful and kind person. Thanks Cody for all you do!​ read more

beipriz was there last 6 years she help us a lot wor every health , pets issues. We have been working with them last 14 years . They were very nice and give advice about healt department procuders. read more

First off, I would say communications have been strong so far with customer service and with the first inspector and between the inspector, customer service and the licensed pest control expert providing the service. Usually, something is dropped between this communication but this wasn't the case. Not only did i get prompt communications, reminders, and an early notification before arrival. Nothing discussed with either of the three was lost in translation. Everyone responded very quickly whether emails, phone calls, or texts messages. Even much later in the day. Sometimes i see a slow down when it gets close to closing. That wasn't the case here. 7 pm and i got a response to my questions right away. First inspector, Jesus, was very professional and understanding of my situation. He not only answered my questions with ease, but also provided recommendations and was very kind and thorough about it. Luis Enrique was the individual who performed the subterranean termite prevention (trench, foam wall voids, and filling up the holes properly, etc.). I have to say i had an excellent experience considering the good communications, thorough and professionalism along with the flexibility and strong code of conduct. Luis is not only hardworking and diligent, but also very adaptable. He quickly found a solution whenever encountering a problem from something as simple as operating on a hill that required attention, etc. I also appreciate the pictures in the report. It's nice to be able to document what was done for my own reference but for future reference as well in case we sell the property, etc. I have had experience with others before and i can tell you communication was always a challenge and it really depends who you get to service you. Sometimes they are great and sometimes they are lazy. All i can say is this was not my experience with Ronin. Overall, very satisfied with my experience with Ronin Pest Control. read more

We hired Ronin services in 2024 to deal with a flea problem and when the issue arose again this month we called for another service. The customer service on the phone was wonderful and they really answer every question you have. We have a small child at home and we feel completely reassured that the treatment is safe and they let us know what precautions to take. Raul came to our home to complete the extermination service and he was very friendly and knowledgable. The problem was taken care of the first time in 2024 and we are sure it will be taken care of again! The prices are fair and it's so nice that they offer a 30 day guarantee so if any additional pests are in the home we know they will handle it! read more

This is not a review that I want to be writing, but I'm so glad we got connected with Ronin for our termite "situation"... Adrian was the inspector who came out. He was very thorough and documented all of his findings to review with us. He laid out several treatment options and talked us through each of them. He helped schedule the first phase of treatment before he left. The next week Derek and another person (can't remember his name) came out. They were professional and efficient. They explained what they were doing and went over all their work when they were finished. We still need to schedule the second phase of treatment but we are very pleased with the people and process so far. read more

I had excellent service from both Adrian(estimator) and Luis (technician) I felt very comfortable with the suggestions, price and the actual work done. I would highly recommend this company for termite and pest control! read more

I'm currently shopping for a new pest control company for my house, and Ronin is already the front-runner. Huge thanks to Jessica, who was fantastic and genuinely helpful over the phone. It's rare to find such great customer service these days! read more

Jonathan and Valerie were so helpful getting the Job done. They made it happen. Dream team

We had a huge problem with rodents. Droppings were scattered all over the house. Jonathan from Ronin was able to quickly and efficiently identify and secure the entry holes were an open invitation for outdoor rodents that infested our property. Jonathan used advanced traps (T. Rex) to trap and eradicate these "dirty rats". Thanks Jonathan and the crew at Ronin. read more

The technician who came to my house, named Wilian Ochoa, was outstanding. To begin with he was exactly on time and very polite and patient. I was not quite ready as I didn't expect him to be on time, but he was incredibly professional and very thorough. I was very happy with the service and the results and I would certainly use Ronin again. Their entire Customer Service operation from the initial appointment set up and follow up and of course, including Mr. Ochoa, was the type of service you don't see often anymore. The person I spoke with on the phone, Judith, was also an incredibly helpful and friendly. Thank you for the high quality service, solid value and effective results. read more

Been using Ronin for many years. They are great! Very professional, extremely responsive, and great customer service. As an example, this past summer, I was noticing spiders in my home, they came and did their thing. Several weeks later, I noticed spiders again, called them and they came and did their spray again for no charge. Since then, I have barely noticed any spiders inside. It's great to see a company like theirs stand by their service and products! Jonathan is my service technician and he is fantastic! Very knowledgeable, friendly and punctual. read more

I had Jonathan Oseguera come for insect and cockroach inspection. He found the source and treated the pipes. He was quick and professional, and we found it to be very good value for money. read more

Here with Jonathan. He is sorting us out a we speak, setting up traps and coming up a plan of engagement. He is highly knowledgeable, honest and forthcoming. Confident we will sort out our rodent problem once and for all. Great experience so far. read more

We have a toddler and aging dogs and decided to stash our nice dining room rug upstairs for the densest part of the food throwing/potty training/canine incontinence period of our lives. Instead of getting dirty, the rug was quietly ingested by moths, who found the wool quite delicious and good for laying eggs. Moths had also gotten into our primary closet, eating a couple of holes in my husband's suit (insultingly, they got to the pants several months after we had the jacket rewoven). We decided enough was enough and found Ronin Pest Control on Yelp. Ronin is a local family-owned business, but it's big enough to be responsive and professional. I called and a technician came out the next morning, a very nice dude named Willian. He went through our whole house and made recommendations based on the moth activity he observed. He went floor by floor, room by room, closet by closet, and the proposal accounted for every space. We wanted the moths taken care of so our house would stop feeling creepy, and booked the treatment for the following week. The prep was extensive and burdensome, as it involved emptying every closet and cleaning all of the clothes. I have never done so much laundry in my life. The treatment itself was reasonably straightforward. We just had to vacate the house for a few hours so we didn't inhale toxic chemicals. We stayed away all day to be safe and returned to a house in disarray, but at least free of moths, with a 45-day guarantee. This cost $1,200, and since Ronin is in the business of making money, they also offered a complimentary termite inspection. Adrian came out and did a thorough inspection, and it did not surprise me when he found some activity underground and in our dilapidated deck. He wrote up an estimate that included a whole suite of preventative treatment, running like $8,000, even with a courtesy 10% discount. I told him we were getting rid of the deck anyway, and he said I could get away with just the subterranean treatment, and that they'd throw in the deck while they were at it. Ronin followed up, both by email and phone, though in a way that was somehow not incredibly annoying. I think I just like the people there and respect their hustle. I said I was hesitant to spend that kind of money on a non-emergency, but that I did want to get rid of the termites underground. I mentioned my conversation with Adrian and asked for a new estimate, then booked the treatment for the following day. This time, the technician was a guy named Jesus, and he was courteous and communicative and spent a lot of time under my house and in my backyard, where he had to dig a little trench around the garage. It was all more labor intensive than I'd imagined, and maybe I'm stupid, but it made me feel like it had to be effective. There is, ultimately, an element of faith involved in pest control. You call professionals to kill bugs that are often out of sight, and you believe that it worked until you see them again. So far, I feel like whatever Ronin did worked. I'm sure we'll get more moths and termites at some point in this century-old house, and I'm glad to know who to call. read more

Had a mouse issue in my kitchen, and I reached out to Ronin Pest Control. They were able to send someone out the same day, which was a relief. Jonathan came out and was super thorough in inspecting the whole house, was really clear and helpful in explaining the situation, and laid out traps everywhere. If you are looking for friendly, prompt, and detailed service, call Ronin. read more

We called Ronin for a termite issue, and Jesus came out and inspected the entire dwelling. He was exceedingly helpful and thorough and answered all of our questions to our satisfaction. He explained things very clearly. Nobody likes to have to deal with pests, but that aside, Jesus made it an easy and much less stressful experience. We've used Ronin for other pest-related issues as well, and are always impressed with their service and care. We highly recommend Ronin Pest Control and Jesus. read more

Just had another phenomenal experience with Ronin Pet Control. I had a localized termite issue. Luis arrived on time (after calling me to let me know his ETA), and completed the treatment quickly and thoroughly. He was very professional, friendly, and informative. This company is the best in the business! read more

They did a great job at our commercial building and would definitely recommend them for both residential and commercial work. Quick response and through inspection and action plan. read more

Let's start off with Judith who answered the phone and was very helpful and kind. More importantly she made me feel that I could rely and trust them do handle the bee issue that just popped up. We had no idea where to start or what do, but they had our backs! Raul (tech) communicated arrival times, all the steps he would be doing, and made sure to answer any questions I had. I would highly recommend this great company for any pest control needs you may have. Judith, Raul and team - Thank you so much! read more

We used the same pest control company for years but weren't seeing much progress and would find rat droppings and even hear scratching in the walls etc. Now, we have started to get rodent mite bites on our bodies - the old company said there wasn't an issue but with bites continuing our landlord finally decided to ditch the other company and try Ronin. I have to say, so far I'm impressed. Wilian came from the company was literally on the roof, in the attic, crawing through spaces and discovered multiple entry point holes in the house likely responsible for what's been going on. He then meticulously looked around the bedroom and found literal live mites (they are almost microscopic!). Then, he put together an action plan for remediation. And it wasnt like a 'we'll be back in 3 weeks to check traps' plan, it's going to actionable. I told Wilian that I feel like he is Seal Team 6 and the other company were Mall Cops. I'll update this review once the project is complete but so far I'm very impressed with the professionalism and how thorough he was. read more

Straight up, this is a great company! Im writing this because I think it's rare to deal with company that is so solid in every department from customer service through to the service provided. Ronin Pest has been exceptional in every field, so if you are considering using them, do it! I've used them for years for regular pest control, but recently we needed to do some termite treatment. Jesus did a thorough inspection and provided a number of options for treatment. Luis and Jacob did the treatment and provided videos of them applying the spray in the attic and crawl space when I wasn't able to see what they were doing. And every interaction I had over the phone with Judith, Beatrice, and Natalia was pleasant. It's just nice working with a friendly company that is considerate and does a great job. Shoutout to who ever does the hiring! Thank you Ronin! read more

Luis and his assistant were amazing! They were professional and worked all day long treating my home for termites with non-toxic Bora-care! I have a two story home and they did the attic, outdoor eves on ladders, windows, French doors , foundation, etc, wherever we had active galleries of termites. I recommend this company and Luis. read more

Everything went well . Bernie came out and did a German Roach Service and was very professional. Overall I was very pleased. Highly recommend Roni Pest control and Bernie! read more

Excellent service. Came out the very next day. Judith was super helpful and Jonathan did a thorough and excellent job indentifying entry points and setting up the traps!! Very reasonable pricing too! read more

We contacted Ronin after receiving a referral from our neighbors. Wasn't happy about needing to treat my house for termites, but everyone from Ronin was great to work with. Adrian who gave us the quote was nice and knowledgeable. The service done by Jacobo and Derek was PHENOMENAL. They were really thorough and efficient. They made sure to clean up after their service and took such great care of our house. This was really important to me because we have young kids at home. We loved the service so much I requested them to also treat my mom's house. They even helped her move a large cabinet that had termites. I especially appreciated the attentiveness since my mom is elderly. If you need to treat for termites, this would be the company to call. read more

We have been absolutely blown away by the immediate scheduling, the follow up calls, the thoroughness in communication, the inspection and the kindness from Jesus and the schedulers at Ronin. We had facia boards pulled off as we prepped for exterior paint and a new roof and the boards were full of live termites so it was obvious what we were dealing with and that the termite treatment needed to be done before painting and roofing. Ronin was able to schedule an inspection the very next day for us and Jesus came as scheduled, and he is the epitome of a professional and genuinely kind man and a representative for Ronin. He stayed on top of the situation through several phone calls to us to make sure that we remained completely informed and satisfied with with the suggested treatment and scheduling. He did offer us two options and after doing our own research we opted for the BoraCare option and Ronin quote came in substantially lower than a second termite company that also came out. Jesus remained so patient with us and we had to go back and forth with questions by phone as we had to rethink our entire painting and roofing scheduling and Jesus was incredibly accomadating! Jesus, and Ronin as a company, have impressed us immensely! We're so happy we called them. And that we got Jesus! read more

Awesome! Jonathan and Itzel were great. Jonathan set traps in my crawl space, investigated for all activity and set some interior and exterior traps. He was super friendly and great experience! Jeremy K & Erika, Silverlake read more

Thanks to the team of Enrique, Jonathan and Judith for a seamless experience with our rodent issues. Great communication and positive attitude from the crew. read more

The technician Johnathan from Ronin was so thorough and professional he listened my concerns and addressed all of them with ease and diligence. He inspected every area until he found the sorce o my concern. Thank you so much I greatly appreciate you. read more

South Bay for years, but never had the chance to use them--until recently, when I needed help with a rodent issue. I'd been using another company in Long Beach, but over the last few visits, their response time slowed and the quality wasn't what it used to be. That's when I decided to give Ronin a try. Jonathan arrived with confidence and enthusiasm, assuring me he'd solve the problem--and he did. He quickly identified the source, got to work right away, and handled it like a pro. Judith at the front desk was just as impressive, making scheduling easy and accommodating our tight timeline. The property is now completely rodent-free, and I can honestly say Ronin has earned a client for life. read more