Absolutely the best!!!!! I've learned that if you want to have exceptional service then you need to…read morefind someone who is passionate about their profession, and that is Joel Elsten!! He used to be my optometrist while he was working at target, but once he left my insurance would no longer cover the appointments, so I went too look for other optometrist in the area and they were all horrible!! I decided to make an appointment with him and pay the extra out of network fee and it's was absolutely worth it!! He's is passionate about what he does and invest into his profession by having new high end equipment!!! He is extremely nice and patient with his people!! The lady's at the front desk are also extremely nice and helpful!!! Glad I came back to him and if you are on the fence of paying the extra out of network fee or just having horrible optometrist, Joel is the man to go see!!

I've used Dr Elsten for many years and he's great. I drive up from College Station because I…read morehaven't been able to find anyone that offers his level of service and his staff is outstanding!!!

Dr. Nguyen was very nice and thorough throughout my appointment. She explained to me the difference…read moreof various contact lens options and based off my needs, she told me what would work best for me. She also gave me a free 10-day trial for the lenses we chose. Overall very satisfied!

Excellent experience here. The staff are as the name says friendly, professional, prompt! This was…read moremy second time here since moving to the area. I had a thorough exam, and the prices reasonable and quality top notch. Loved how the doctor took time to chat with me and the staff took their time with me in selecting my new glasses. Definitely recommend this place!

We love this place! We are always seen on time. Doctor Bautista is very easy to talk to and very…read moreprofessional. Her staff is great to work with!!!

I have been to several Americas Best locations and not all have been great until Rowlett UNTIL I…read moreencountered LeVon D. general Manager. She was so rude and condescending it made me physically ill. I have to take my adult autistic son and she made the experience unbearable and will be looking for a whole new place of business for my son. Americas Best please do better. She can't be an asset to your business. Sorry for any special needs customers. I would never refer anyone to them again.

Im a driver for ups. I had an emergency where I tore a contact. I went America's best where I…read moreusually go. They refused to give me trial contacts. I even tried buying them and they still refused me. I will no longer be doing business with them. I will spend my money somewhere else.

Dr. Schneider was very helpful and accommodating to get a last minute appt. My husband had a very…read morepainful eye abrasion and the Rx from the ER wasn't helping relieve the pain. Dr. S provided a better Rx and even personally called the pharmacy to make sure they had it. Within 48 hours my husband had some much needed relief from his eye pain and Dr. S even went above and beyond to follow up for 3 days (including Sunday) to make sure he was good. You really can't find that kind of service anymore.

I don't typically write reviews that are this scathing, but this place is awful! Don't waste your…read moretime here. If you don't believe me, just look it up on Yahoo reviews (unfortunately, they deleted my original review - I guess I was too brutally honest). I went here in 2009 and booked an appt for both me and my son as new patients. They are located in a strip center and my first impression walking into the place was that it looked nice. When we arrived, the receptionist/hag working at the front desk didn't even greet us with a smile or seemed glad to have new business walking in the door. In fact, she didn't even say hello - I had to introduce myself and let her know that I was a new patient there for my 4:00 appt. She just handed me two patient forms to fill out and went back to looking down at whatever she was doing (most likely reading a book). We were the only ones in the place and as luck would have it, I started to have an uncontrollable coughing attack and you would think this person would've had the common courtesy to say "Are you OK? Do you need some water? There's some water down the hallway". Hell no, she just looked up like she was annoyed and went back to looking down. I thought, "Wow - how rude." Then the doctor breezes in through the front door wearing a Hawaaiian shirt, shorts and sandals like he was just hanging out at the lake. You would think he'd wear a white lab coat or at the very least, a dress shirt to at least give the appearance of being professional. He must have been on a smoke break because once we walked back to the exam room, he reeked of cigarette smoke! It was disgusting! The first thing you notice when you go into the exam room is the old, circa 1980's antiquated equipment complete with missing paint on the wear spots where your chin would rest. While he's examining me, Ms. No Personality sticks her head in to tell him she's going to run an errand which translates to he's now doing double-duty covering the phones. He stops no less than three separate times to answer the phone that is located right behind my head while he's doing the eye exam! Then my favorite part of the exam... you know how when you get your eyes examined and they have you read the eye chart on the wall and they hand you a little instrument called a phoropter to cover one eye? I guess they don't have those at this place because he tore off a sheet of paper from his scratch pad, folded it in half, and told me to use that to cover my eye! Are you f'ing kidding me???? At that point I made up my mind that I would not be subjecting my son to this type of exam. Not only that, but while I was sitting in another room "No Personality" has returned and walks down the hallway and looks into the room where the doctor was having me look through different machines and this bitch actually made a frown face in front of my son when she looked in on us! Turns out she's the wife of the doctor. How else can you get away with such rude mannerisms? She must have jealousy or insecurity issues when it comes to female patients that are younger or more attractive than her. And she probably just hates life in general. After I said I would be taking my son back to his old eye doctor, this guy must of figured out that I was less than impressed. I took out my credit card ready to pay for services rendered and he said no payment was needed. I called my insurance company the next morning just to make sure no claim had been filed. After all was said & done, I went out to my car and just sat there in disbelief and could not believe what had just transpired. I literally wanted to go home and take a shower to wash the experience away.

Our family has been seeing Dr Abraham for years. He takes the time to explain things and listen…read more He's real and not smug as some doctors are. The front desk staff is always friendly and welcoming also. Highly recommend!

Just great treatment from the time you walk in the door. Doctors are amazing and take their time to…read moreanswer your questions and make sure that you're content with eye care!! 100% recommend this place! Best in the area!!!!

Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

Frindley staff. Dr. Brent is excellent. He seems to give a…read morethrough eye exam. Never rushes you in and out. I have gone to Dr Brent for a number of years and always get a warm welcome back for check ups .

I've been going here for a few years now. I called today because it was close to my annual…read moreappointment date. The person seemed bothered/irritated to help me determine when I should book my appointment to be sure it was covered by insurance. She said she could book me but seemed to not care if I booked or not. I'll be finding another place to go...

We finally discovered Dr. Naegele! What a treasure! We've interacted with several optometrist over…read morethe last few years, and they all struck out. With Dr. Naegele you'll get personable and professional in one package. He was patient with my questions and was actually willing to have conversations. So untypical these days. You don't feel rushed here! I highly recommend him. His staff is also delightful!

He is the best eye doctor. Very caring and very thorough! He has been my family optometrist for…read moremany years.

I went in to look at glasses and was helped by Tania. She was very helpful and friendly. She gave…read moreme quotes on two different pairs of glasses. She is extremely knowledgeable and made me aware of discounts offered by my insurance plan. She even spoke with the office of my optometrist who had accidentally left off one measurement. I could not have been more pleased!

Been coming here since Dr. Pakzad started years ago and I enjoyed the Dr before her and was a bit…read morehesitant but allllll that went out the window after my first exam. She is extremely nice and patient throughout exams and I really enjoy added eye advice lol. Needless to say there's a reason I keep going back she is great!