Absolutely the best!!!!! I've learned that if you want to have exceptional service then you need to…read morefind someone who is passionate about their profession, and that is Joel Elsten!! He used to be my optometrist while he was working at target, but once he left my insurance would no longer cover the appointments, so I went too look for other optometrist in the area and they were all horrible!! I decided to make an appointment with him and pay the extra out of network fee and it's was absolutely worth it!! He's is passionate about what he does and invest into his profession by having new high end equipment!!! He is extremely nice and patient with his people!! The lady's at the front desk are also extremely nice and helpful!!! Glad I came back to him and if you are on the fence of paying the extra out of network fee or just having horrible optometrist, Joel is the man to go see!!

I've used Dr Elsten for many years and he's great. I drive up from College Station because I…read morehaven't been able to find anyone that offers his level of service and his staff is outstanding!!!

Dr. Nguyen was very nice and thorough throughout my appointment. She explained to me the difference…read moreof various contact lens options and based off my needs, she told me what would work best for me. She also gave me a free 10-day trial for the lenses we chose. Overall very satisfied!

We love this place! We are always seen on time. Doctor Bautista is very easy to talk to and very…read moreprofessional. Her staff is great to work with!!!

Excellent experience here. The staff are as the name says friendly, professional, prompt! This was…read moremy second time here since moving to the area. I had a thorough exam, and the prices reasonable and quality top notch. Loved how the doctor took time to chat with me and the staff took their time with me in selecting my new glasses. Definitely recommend this place!

Im a driver for ups. I had an emergency where I tore a contact. I went America's best where I…read moreusually go. They refused to give me trial contacts. I even tried buying them and they still refused me. I will no longer be doing business with them. I will spend my money somewhere else.

Have had two bad experiences here ,both times went with my young adult kids .I made sure I gave…read moreinsurance , online , by phone , in person and at the front desk .Still they attempt to overcharge me and don't bill the insurance even though they have it .They ask for it again then I give it to them again still they try to add on purchases I specifically told them I don't want .For example contacts , I wanted a prescription released they then try to charge me a higher amount and don't tell me they included contacts .I only find out when I ask for an itemized receipt.This place takes forever to get checked out of .Dr Monica Nguyen in Rockwall is the best .I'd still go there if insurance hadn't changed .Please think twice about going here unless you have time and energy to waste .

Dr. Schneider was very helpful and accommodating to get a last minute appt. My husband had a very…read morepainful eye abrasion and the Rx from the ER wasn't helping relieve the pain. Dr. S provided a better Rx and even personally called the pharmacy to make sure they had it. Within 48 hours my husband had some much needed relief from his eye pain and Dr. S even went above and beyond to follow up for 3 days (including Sunday) to make sure he was good. You really can't find that kind of service anymore.

I went in to find some frames and have glasses made. This was as of today. The women working there…read morewas beyond rude and tacky. She made it so uncomfortable and had such a hateful attitude that I had to leave. There were no trays/bins to place the tried one glasses which are present in every optical store I've encountered due to COVID. That's not my issue. The issue was the sarcastic female and her bad attitude. I'm assuming she is the drs wife or owns the place??! Either or truly bad business. I wouldn't recommend this establishment to anyone and that's pathetic because the dr very well could be highly recommended. What a shame!

Our family has been seeing Dr Abraham for years. He takes the time to explain things and listen…read more He's real and not smug as some doctors are. The front desk staff is always friendly and welcoming also. Highly recommend!

Just great treatment from the time you walk in the door. Doctors are amazing and take their time to…read moreanswer your questions and make sure that you're content with eye care!! 100% recommend this place! Best in the area!!!!

Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

Frindley staff. Dr. Brent is excellent. He seems to give a…read morethrough eye exam. Never rushes you in and out. I have gone to Dr Brent for a number of years and always get a warm welcome back for check ups .

I've been going here for a few years now. I called today because it was close to my annual…read moreappointment date. The person seemed bothered/irritated to help me determine when I should book my appointment to be sure it was covered by insurance. She said she could book me but seemed to not care if I booked or not. I'll be finding another place to go...

We finally discovered Dr. Naegele! What a treasure! We've interacted with several optometrist over…read morethe last few years, and they all struck out. With Dr. Naegele you'll get personable and professional in one package. He was patient with my questions and was actually willing to have conversations. So untypical these days. You don't feel rushed here! I highly recommend him. His staff is also delightful!

He is the best eye doctor. Very caring and very thorough! He has been my family optometrist for…read moremany years.

Been coming here since Dr. Pakzad started years ago and I enjoyed the Dr before her and was a bit…read morehesitant but allllll that went out the window after my first exam. She is extremely nice and patient throughout exams and I really enjoy added eye advice lol. Needless to say there's a reason I keep going back she is great!

This review is specifically for the Optometrist side, not the Optical store. This is by far the…read moreworst place to take your business so consumers BEWARE. They have a new none published $50 cancellation policy. As a new patient i wasn't aware of this "new policy" of course because its my first visit, fortunately I had to cancel because i wasn't feeling well. they insisted i still pay the $50, insanity. The doctor is beyond rude and unprofessional as they get. Hounding me, a new patient to pay $50 for rescheduling my appointment due to me not feeling well. Take your business else where. maybe to an actual optometrist, not one practicing from a closet inside a "Target", this was my first mistake, lowering my standards.