I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

I have used Cold Comfort HVAC Services many times and I won't use anyone else. They are honest,…read morecompetent, hardworking, and have reasonable prices. It's extremely rare to find a company with integrity these days that believes in great customer service. When you call them there is no need to have any anxiety. Relax, you will be in great hands. I give them an A+++++++ rating. I highly recommend.

Best customer service ever! Fair and honest. Highly recommended!…read more I have dealt with Maryland Heating & Cooling several times since I moved to Columbia three years ago. The first few calls were because my aging furnace or air conditioning had stopped working. Never a fun experience but Deb tried to help me resolve the problems over the phone. When that wasn't successful, she got me on their schedule ASAP and frequently were able to make it out sooner than expected. Ron provides a fair and honest diagnosis of the problem each time and they worked with me to make educated repair decisions. This past week I experienced furnace problems again, but this time the diagnosis was fatal. Ron and Deb worked with me to determine the most appropriate replacement solution, got me scheduled as soon as they could, and even offered to drop off space heaters at my home to help us keep warm until the new system could be installed. They completed the project on Friday and I couldn't be happier. Everything was handled with the utmost professionalism. They also bring treats for my dogs, which are highly appreciated by the pups.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

I reached out through Yelp about a leaking dishwasher, and Pablo, the owner and technician,…read moreresponded incredibly quickly. He was able to come out the very next morning, diagnosed the issue, and had it completely repaired in less than an hour. Pablo was personable, professional, and communicative throughout the entire process. He clearly explained the problem, answered all of my questions, and made the repair experience stress-free. It's not often you find someone who combines technical expertise with such outstanding customer service. I highly recommend Pablo for any appliance repair needs and will definitely call him again in the future. Outstanding service from start to finish!

Pablo is amazing! He been fixing our appliances for 6 years now. Saves us money too, because he is…read morehonest and will tell us when something worth fixing or need to be rep. While he was here fixing our dryer, I told him about the AC, someone told us to upgrade the whole system, but after putting some freon, our house is 73 degrees again. We are going to have him come back and take a look at it, because I know I can trust him. Anyway, he fixed this old dryer in less than 2 hours and it is like new again!

One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

I have been using HVAC Simple for a few years now both for my home and also for my office. The…read moremost important thing for me is the reliability of the service and knowledge and understanding of the repairman qnd I find both these qualities in Omer. He always quick to diagnose the issue the resolves it in a way which is very durable. Unlike many other companies that I used before, they are always looking to find an economical solution to the problem without compromising on quality. Its hard to find trustworthy people in this business and HVAC Simple is a rarity. I can always rely on them to get the job done efficiently and we'll within my budget.

Amazing service, very kind and professional. Got the job done to my satisfaction. Highly…read morerecommend Mr Mohammed.

Vic came through and didn't try to upsell me. He was super busy and helped clear my condensate…read moredrain line with nitrogen (he carried a nitrogen tank capable of delivering high pressure to clear out debris). Also said my coils were extremely dirty and he didn't have the time that day to clean it but said I could look it up. Luckily, I was able to do that myself. Also, his price was fair and in line with other HVAC guys but I feel he is more honest. This was my second time using Vic and I'll use him a third time whenever an issue occurs.

Excellent Excellent Excellent!!! Vic came through with a short notice and was very knowledgeable on…read morethe issue. I highly recommend!

Did routine HVAC maintenance for us last year in a new house. Messages on Yelp, hears back almost…read moreimmediately. Took all necessary safety precautions while in our home. Was thorough and efficient. Great business. Prompt, friendly, reliable. Javier is awesome!

Javier came over this afternoon, put on his shoe covers, face mask and went straight to check the…read moreissue with the vents. He advised me as to what to do with the situation I had. He gave me an estimate for a whole house humidifier and that's what I'm going to do next. He was very professional and friendly and answered all of the questions I had. And boy, do I have questions Absolutely recommend these guys to everyone!

Came out fast the next day. Did not charge to come out. The technician who came out was knowable…read moreand friendly. Whould highly recommend!! Great service!!

I experienced vandalism on my property in Baltimore. The AC COIL was stolen. AG gave me a…read morereasonable price for a replacement and the process went swimmingly. Pedro and his partner were super friendly and the consummate professionals. I would highly recommend this company foe your HVAC needs.

My AC decided to not work today later in the afternoon on another 90+ degree day & I was desperate…read moreto find someone who could come out to fix it. Abdul picked up quickly and was so accommodating to fit me in after 5pm. He was able to locate the issue and fix it in timely manner at a reasonable cost too. Update: Aug 7 2025 -- Abdul had to come back and check the unit bc it was definitely working overtime and still doesn't feel cool. It might be the unit but he added what he could and cleaned up what he thinks could be the problem. I did look back on the bill he gave me the first visit and checked to see what I got charged. Everything seemed legit except that he charged me $120 for travel cost, which was a sticker shock to me. I would think most hvac folks gave to travel to homes in order to provide service, so I see that as cost of doing business, but that's just me. I would give the biz 3.5 stars but yelp doesn't have that option.

He is very friendly and a very efficient worker. I had a broken AC and I didn't know what the…read moreproblem was and I didn't want to pay a couple hundred dollars for a new AC so I just called him up and he picked up fairly quickly and in 30 min he was at my door then in another 30 (might vary becuase of problem) he was out I paid a fair amount for a fair amount of work. Overall he is quick and efficient and is good for saving you a couple hundred bucks,( he works on AC'a big and small)